Voom Technologies, Inc. © 2007-2013 Proprietary
www.voomtech.com
limitations or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state to state.
10.1.1 Wearable Parts
The DC power and data cables are subject to wear and should be replaced on a
regular basis. To save wear on the connectors located on the SuperDuper main
unit it is recommended that the cables be left plugged into the SuperDuper until
the cables require replacement. The DC power cables and data cables are
considered “wearable” parts and as such are not covered under the warranty
except for initial manufacturer defects.
10.2 Warranty Return Instructions
For timely warranty repair and return of the Product please follow the procedure
outlined below.
1.
Contact a VoomTech representative (651-998-1618) to obtain a Return
Material Authorization (RMA) number.
2.
Please be prepared to provide the VoomTech representative with the
product serial number, the invoice number and the date of purchase in
order to facilitate this process.
3.
Once you receive a RMA number, please pack the Product in its original
packaging or any other secure box so that no damage may occur.
4.
Deliver the Product
shipping prepaid
to:
Voom Technologies, Inc.
110 Saint Croix Trail South
Lakeland MN 55043
Attention: RMA _______
5.
Shipping with proper insurance and a tracking number is highly advised.
6.
Please be sure to include in the return package complete contact
information including return shipping information. Please also include a
brief description of the problem and a copy of the RMA number.
7.
If you do not obtain an RMA, your return will not be able to be
processed immediately and may be returned unprocessed.
NOTE: Voom Technologies, Inc. is not responsible for items lost or
damaged in transit.
26
