Volvo MY18, Manual

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Related information
•
Comfort and control with the Volvo On Call
app (p. 5)
•
Volvo On Call PIN code (p. 15)
•
Phone number to the Volvo On Call cus-
tomer service center (p. 12)
Backup battery for Volvo On Call
If the vehicle has no electrical current, the main
battery is replaced with the Volvo On Call
backup battery.
The backup battery has a limited lifespan. When
the battery requires servicing or replacement, a
message (
Volvo On Call Service required
) is
shown in the instrument panel.
If the message persists, contact an authorized
Volvo workshop.
Related information
•
Volvo On Call (p. 4)
Personal information and Volvo On
Call
Personal information is gathered for use with the
Volvo On Call service.
Volvo's sales companies (see the following table),
and Volvo Car Corporation, are responsible for
the personal information gathered in connection
with the service. Volvo's sales companies are
responsible for processing and storing Volvo On
Call-related information. This information is trea-
ted according to legislation and regulations per-
taining to data of this type.
Country Sales company
USA Volvo Car USA, LLC
Canada Volvo Car Canada Ltd.
Why information is gathered
Personal information is used by Volvo and its
partners to provide and develop the Volvo On Call
service.
What types of personal data are
processed?
The primary types of personal information gath-
ered for Volvo On Call-related purposes are:
•
Personal information that the customer pro-
vides in connection with the activation of
Volvo On Call and during other contact with
Volvo, including name, address, phone num-