Volvo MY18, Manual

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5
Getting started with Volvo On Call
This article describes what is required to get
started with Volvo On Call.
Activating Volvo On Call
When the vehicle is picked up, the retailer will
activate the Volvo On Call system and the owner
will receive an automatically generated PIN code
for Volvo On Call. The PIN code is used for
security reasons to identify the owner of the vehi-
cle (or another authorized person such as a fam-
ily member) and works as a vehicle key.
Volvo On Call subscription
The vehicle must have a valid Volvo On Call sub-
scription.
A free subscription is initiated when the vehicle is
purchased and the system is activated. This sub-
scription is valid for a limited time, but can be
extended. Contact your Volvo retailer for more
information.
NOTE
Automatic Crash Notification and the
SOS
button function even without a subscription.
Volvo ID and connecting the Volvo On
Call app to the vehicle
A Volvo ID is required to use Volvo On Call. After
creating a Volvo ID, the Volvo On Call app must
be connected to the vehicle.
Buying a pre-owned vehicle with Volvo
On Call
If you have purchased a pre-owned Volvo with
Volvo On Call, it is important to delete the data
from the previous owner and add you own details
for the service to work. Visit a Volvo retailer for
assistance.
Related information
•
Volvo On Call PIN code (p. 15)
•
Change vehicle owner with Volvo On Call
(p. 15)
•
Phone number to the Volvo On Call cus-
tomer service center (p. 12)
•
Comfort and control with the Volvo On Call
app (p. 5)
Comfort and control with the Volvo
On Call app
Volvo On Call users always have direct contact
with their vehicle via the
Volvo On Call app .
These functions can provide information such as
if a light bulb needs to be changed or if oil or
coolant needs to be filled. You can lock and
unlock the vehicle, check the fuel level and find
your nearest service station. Preconditioning
2
via
the vehicle's parking climate can also be set.
The
Volvo On Call
app is continuously updated.
See support.volvocars.com for current information
on available functions for specific vehicle models.
The Volvo On Call app is available for iOS,
Android and Windows Mobile. Download it free of
charge from the Apple Appstore, Google Play or
Windows Phone Store.
Related information
•
Volvo On Call (p. 4)
•
Remote Door Unlock and Remote Door Lock
with Volvo On Call (p. 8)
•
Getting started with Volvo On Call (p. 5)
•
Assistance with Volvo On Call (p. 6)