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Volkswagen 2013 Eos, Owner'S Manual

The Volkswagen 2013 Eos owner's manual is essential for understanding your car. Get your free manual download at manualshive.com to access all the information you need about your vehicle. This comprehensive guide will help you maximize the performance and enjoyment of your Volkswagen 2013 Eos.

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Towing other vehicles 

x

  Obey all legal requirements 

x

  Read and heed all towing information in the owner's manual for the other vehicle. 

  A vehicle can be towed only if the electronic steering column lock is released. In case of a power 

loss or malfunctions of the electrical system, the engine may have to be jump-started in order to 
release the electronic steering column lock. 

Installing the front towing eye 

 

Fig. 198 

In right front bumper: Remove cover. 

 

Fig. 199 

In right front bumper: Screwing in towing eye. 

¤

 Please first read and note the introductory information and heed the WARNINGS 

 

 

There is a threaded hole for the towing eye in the right front bumper 

⇒ 

fig. 199

. 

Always keep the towing eye in the vehicle and stow it securely. 

Read and follow the notes about towing, 

Tips on towing

. 

Installing the front towing eye 

x

  Take the towing eye, the lug wrench, and the screwdriver out of the vehicle tool kit in the luggage 

compartment, 

Vehicle tool kit

. 

Summary of Contents for 2013 Eos

Page 1: ...w Fig 1 Vehicle side overview Key to fig 1 1 Fuel filler flap 2 CSC roof 3 Outside door handle 4 Outside mirror Additional turn signal light Background lighting 5 Side marker light 6 Lift points for t...

Page 2: ...sensor Low light sensor 2 Windshield wipers 3 Engine hood release 4 Headlights on both left and right 5 Fog lights static cornering lights on both left and right 6 Threaded hole for the front towing...

Page 3: ...hts on both left and right 4 Volkswagen emblem Area for Luggage compartment release Rear Assist camera if equipped 5 License plate lights 6 Threaded hole for the rear towing eye behind cover 7 Park Di...

Page 4: ...sting outside mirrors 2 Outside mirror heating Electrically folding outside mirrors if equipped 4 Buttons for operating the power windows Power windows Switch for opening or closing all windows at the...

Page 5: ...ghts 3 Lever for High beams Headlight flasher x Turn signals Cruise Control System CCS 2 3 3 4 4 Windshield wiper and washer lever Windshield wiper HI GH LOW Intermittent operation for windshield wipe...

Page 6: ...ns for the Volkswagen Information System E 6 Ignition switch or starter button for vehicles with Keyless Access locking and starting system 7 Dimmer control for the instrument and switch illumination...

Page 7: ...1 Switch for emergency flashers 2 PASSENGER AIR BAG OFF light front airbag for front seat passenger 3 Radio or Radio Navigation system factory installed booklet Radio or booklet Navigation system 4 C...

Page 8: ...with cup holders in the center console 4 Storage compartment with 12 Volt socket 5 Center armrest with storage compartment Multimedia jack MEDIA IN booklet Radio or booklet Navigation system with AUX...

Page 9: ...enger side overview Fig 9 Overview of the front passenger side Key to fig 9 1 Passenger front airbag location in the instrument panel approximate 2 Opening handle for the lockable glove compartment 3...

Page 10: ...nce WARNING Driving on today s roads demands the full attention of the driver at all times Driver distrac tion causes accidents collisions and serious personal injury x Never use the buttons in the in...

Page 11: ...setting the clock 7 Engine coolant temperature display Engine coolant NOTICE x To help prevent engine damage always avoid high engine speeds full throttle acceleration and heavy engine loads when the...

Page 12: ...essed when a priority 1 warning message is displayed The warning message will turn off automatically after a few seconds You can confirm and turn off some warning messages using the OK button Priority...

Page 13: ...materials under the vehicle such as dry grass brush spilled fuel etc x A broken down vehicle presents a high accident risk for itself and others Switch on emergency flashers and set up a warning trian...

Page 14: ...by the Compass and Zone menu items x Select the compass zone according to the current location fig 14 x Adjust and confirm compass zone 1 15 by using the arrow buttons Calibrating the compass In orde...

Page 15: ...cle is stopped x Select the Settings menu x In the Service submenu select the Info menu item x OR If the Vehicle status main menu is active use the arrow buttons to navigate to the service reminder di...

Page 16: ...appears in the display Confirm request with the OK button on the multi function steering wheel Switch off the emergency flashers The service reminder disappears after a few seconds or the OK button on...

Page 17: ...ment Some menu items can only be accessed when the vehicle is not moving As long as a priority 1 warning message is displayed no menus can be accessed In order to display menus acknowledge the warning...

Page 18: ...sumption mpg average fuel consumption Range Route Average speed mph digital speed display Speed warning mph Audio booklet Radio or booklet Navigation system Navigation booklet Navigation system Phone...

Page 19: ...nutes 24 hr mode Daylight save Back Snow tires winter tires On 5 mph 5 mph Back Compass vehicles without navigation system Zone Calibrate Back Units Temperature Consump dist Back Service Info Back Fac...

Page 20: ...for certain features Push the OK button to select a setting x Use the arrow up and down buttons and on the multi function steering wheel to navigate through the available options x The selected menu i...

Page 21: ...to zero 1 Single trip memory The memory accumulates and stores information about distance driven and fuel used from the time the ignition was switched on until the time it was switched off If the igni...

Page 22: ...rning sounds and a visual message may also appear in the instrument cluster display Speed warning km h Switching between the displays x Use the arrow up and down buttons and on the multi function stee...

Page 23: ...in which temperature fuel consumption and distances should be displayed for example whether to show distance driven in miles or kilometers Service View the service reminder display Factory setting Re...

Page 24: ...op Off Manual unlocking locking No windows open or close when the key is held in the unlocking or locking position All Manual unlocking locking All windows open or close when the key is held in the un...

Page 25: ...s or switch this feature on or off Conv turn sig Enable disable convenience turn signal lane change feature When the feature is enabled the turn signal flashes at least 3 times when the turn signal is...

Page 26: ...the introductory information and heed the WARNINGS Checklist Observe the following points before and during every drive for your own safety the safety of all pas sengers and others Check proper funct...

Page 27: ...vehicle s service life Always follow the scheduled maintenance inter vals in the booklet Warranty and Maintenance especially for changing the brake fluid Hard use frequent stop and go driving driving...

Page 28: ...ter than walking speed x Never stop the vehicle and do not drive in reverse or switch the engine off when driving through water x Oncoming vehicles may create waves that raise the water level and make...

Page 29: ...odels as well as with respect to special vehicles and vehicles exported to different countries More information x Transporting x Tires and wheels x Saving fuel and helping the environment x Fuel x Eng...

Page 30: ...e top of the right drip channel in the engine compartment The drip channel is between the spring strut tower and the right fender Open the engine hood to read the vehicle identification number Working...

Page 31: ...56 26 56 85 inches 1429 1444 mm Wheelbase 101 45 inches 2577 mm Minimum turning circle diameter wall to wall 2 35 7 feet 10 9 m Track2 front 60 67 61 06 inches 1541 1551 mm Track2 rear 60 74 61 30 in...

Page 32: ...ou leave the vehicle It can be used to start the engine and operate vehicle systems such as the power windows leading to serious personal injury Children or other unauthorized persons could also lock...

Page 33: ...while pressing the key bit back until it clicks Panic button Press the panic button 2 only in emergencies After pushing the panic button the horn will sound and the turn signals will flash Press the...

Page 34: ...emporarily disrupted by interference from transmit ters near the vehicle that use the same frequency range such as radio equipment or mobile phones Things between the remote control vehicle key and ve...

Page 35: ...ashes repeatedly If the indicator light in the remote control vehicle key does not come on when the button is pressed the battery inside the key must be replaced Replacing the remote control vehicle k...

Page 36: ...ze and specifications x Make sure the plus and minus poles of the battery are correctly positioned Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of c...

Page 37: ...y closed When the driver door is open the vehicle cannot be locked with the remote control vehicle key For vehicles equipped with the Keyless Access locking and starting system the vehicle can be lock...

Page 38: ...hicle might not be able to get out Indicator light in the driver door Please first read and note the introductory information and heed the WARNINGS The indicator light for the power locking system is...

Page 39: ...unlocked Depending on the severity of the damage the vehicle can be locked after a collision when the airbags have deployed as follows Function Action Locking the vehicle with the power locking butto...

Page 40: ...rm feature in the Convenience submenu Volkswagen Information System x All turn signals flash twice to confirm that the vehicle has been unlocked If the turn signals do not flash to confirm locking one...

Page 41: ...ling the door handle to open the door The indicator light Wgoes out The unopened doors and luggage compartment lid remain locked and cannot be opened from the outside x An open driver door will not be...

Page 42: ...age compartment lid x Keyless Go Start the engine and drive For this you just have to press the starter button and a valid remote control vehicle key must be inside the vehicle Starting and stopping t...

Page 43: ...f the following events occurs x A short time has passed x OR The vehicle is unlocked using the 0 button in the remote control vehicle key x OR The luggage compartment lid is opened Convenience feature...

Page 44: ...ompartment lid x Switching on the ignition with an invalid key x Disconnecting the vehicle battery Deactivating the alarm Unlock the vehicle with the unlock button on the remote control vehicle key or...

Page 45: ...one is in the way WARNING A door kept open with the door stop may close in strong winds or on inclines and cause inju ries x Always hold doors by the door handle while opening and closing NOTICE Check...

Page 46: ...en door fig 12 fig 13 Depending on your vehicle s equipment and options the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignitio...

Page 47: ...gage compartment lid it is possible that the lid will be difficult to open An open luggage compartment lid may fall on its own because of the additional weight If necessary prop open the luggage compa...

Page 48: ...instrument clus ter display showing an open luggage compartment lid fig 12 fig 13 Depending on your vehicle s equipment and options the icon may still be displayed even after the ignition is switched...

Page 49: ...the ignition is switched off Opening with the Volkswagen emblem x Unlock the vehicle or the luggage compartment lid or open a door x Using your thumb press the top of the Volkswagen emblem fig 28 and...

Page 50: ...ossible to lock the luggage compartment lid when it is securely closed and latched x The power locking system also locks the luggage compartment lid x If the luggage compartment lid of a locked vehicl...

Page 51: ...utside make sure that no one especially children remains in the vehicle The windows will not open in case of an emergency x Always take the key with you when you leave the vehicle You can still use th...

Page 52: ...icle is unlocked the door handle is pulled and after the vehicle key has been removed from the ignition For vehicles with the single door unlocking function activated only the window in the driver doo...

Page 53: ...cking the driver door Convenience closing first closes the windows and then the power sunroof WARNING Improper use of power windows can result in serious personal injury x Never let anyone get in the...

Page 54: ...ding the switch Pinch protection is turned off for a short distance in the window track x If closing takes longer than about 10 seconds pinch protection is turned on again The window stops again if th...

Page 55: ...x The side roof pillar flaps open at the same time x The CSC roof is lowered into place in the luggage compartment x The luggage compartment lid closes and locks x The side roof pillar flaps close whi...

Page 56: ...e vehicle is stopped As your vehicle was manufactured the roof cannot be opened or closed when the vehicle is being driven for example at low speeds Roof operation even at low speeds can cause the roo...

Page 57: ...nction check They go out after a few seconds Display text Proper response Trailer No convert top opera tion Unhitch trailer Close luggage compartment cover Flip down the inside luggage compartment cov...

Page 58: ...down they may have overheated Opening and closing the CSC roof with great frequency may cause the hydraulic and electrical unit to overheat Overload protection disables the roof until the unit cools...

Page 59: ...or on top of it since this is the space the CSC roof will fold into 7 Remove all objects both from the area behind the rear seat backrests as well as from both sides of the side roof pillar flaps 8 R...

Page 60: ...mperatures for operation with the roof up and down Heating and air conditioning Opening and closing the CSC roof Fig 32 In the center console lever for the CSC roof Please first read and note the intr...

Page 61: ...operation is interrupted please note the following The CSC roof may not stop moving immediately Gravity may cause the CSC roof to keep moving Gradually may take up to 8 minutes the CSC roof will autom...

Page 62: ...w and it is also open to unauthorized persons x Always close the CSC roof before you leave the vehicle x If you must leave things in the vehicle when the top is down you should lock them in the luggag...

Page 63: ...k down before removing x To raise Grasp the upper section of the wind blocker in the center and raise it until it clicks into place x To fold Grasp the upper section of the wind blocker in the center...

Page 64: ...or when folding it together NOTICE x When moving a front seat forward or back make sure the backrest does not press against the wind blocker This can damage the wind blocker especially its locking mec...

Page 65: ...Support System is triggered 2 supports behind the rear seat backrest deploy upwards in a fraction of a second The Automatic Rollover Support System works only when the ignition is switched on It deplo...

Page 66: ...ng else to the rollover protec tion supports WARNING If there is a system malfunction the Automatic Rollover Support System may cause serious injuries by not deploying properly by not deploying at all...

Page 67: ...control vehicle key makes it possible to lock the vehicle start the engine turn on the ignition and operate the sunroof x You can still open or close the power sunroof for several minutes after you sw...

Page 68: ...of is open Briefly pull the switch once Close the sunroof completely Briefly pull the switch again Set an intermediate position while closing Briefly press the switch while closing You must switch on...

Page 69: ...Please first read and note the introductory information and heed the WARNINGS Convenience closing The convenience closing feature lets you close the power sunroof as follows x Remove the cover cap fr...

Page 70: ...see an authorized Volkswagen dealer or an author ized Volkswagen Service Facility WARNING Without pinch protection the power sunroof will close with enough force to cause serious personal injury x Al...

Page 71: ...thin 2 seconds pull the switch again and hold it until the sunroof closes completely x If the sunroof still will not close contact an authorized Volkswagen dealer or an authorized Volkswagen Service F...

Page 72: ...he way when overriding pinch protection to close the sunroof x Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame thereby causing injury If the pow...

Page 73: ...irbag system x Child safety and child restraints WARNING Improper seating positions increase the risk of severe or fatal injuries in a crash or other accidents especially when the airbag deploys x All...

Page 74: ...s arms and head if the driver s airbag in flates x Pointing the steering wheel toward your face decreases the ability of the driver s airbag to help protect you in a collision x Never drive with backr...

Page 75: ...k only when they are properly positioned on the body An improper seating position significantly impairs the protection provided by safety belts This can cause severe or even fatal inju ries Improper s...

Page 76: ...positioning and head restraint adjustment Please first read and note the introductory information and heed the WARNINGS The following describes the proper seating positions for the driver and front s...

Page 77: ...steering wheel with your elbows slightly bent x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o clock and 3 o clock positions to help reduce the ris...

Page 78: ...upright position Push the seat all the way back and fold the backrest back into the upright position The backrest must lock in place 3 Lumbar support control Turn the adjuster wheel OR Pull the lever...

Page 79: ...e first read and note the introductory information and heed the WARNINGS There may be manual and electrical controls on the same seat fig 43 Press the switch in the direction of the arrow or in the ar...

Page 80: ...n the seat do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest If the vehicle battery is too weak the electrical seat adjustment controls may not wor...

Page 81: ...s Fig 46 Adjusting the front head restraints Please first read and note the introductory information and heed the WARNINGS All seats are equipped with head restraints The front head restraints can be...

Page 82: ...imize the risk of neck injury in a crash x The driver and front passenger must have a properly adjusted head restraint to minimize the risk of neck injury in a crash Each head restraint must be adjust...

Page 83: ...the respective seat backrest and insert the head restraint into the guides x Push the head restraint down while pressing button 1 x Move the seat backrest into an upright position if necessary x Adju...

Page 84: ...driving stop the vehicle in a safe place and make the proper adjustment x Never adjust the steering wheel so that it points toward your face Always make sure that the steering wheel points toward your...

Page 85: ...ds and backwards pull it forward in the direction of the arrow 2 or slide it backward until it clicks into place WARNING The center armrest can restrict the driver s arm movement and cause crashes and...

Page 86: ...y at all times before starting to drive and while the vehicle is moving Make sure all passengers especially children are properly seated whenever the vehicle is moving x Keep hands fingers feet and ot...

Page 87: ...ened or the vehicle is not locked People suffering from a low level of perceived pain or a lowered awareness of pain as from medica tion paralysis or chronic illness e g diabetes should NEVER use the...

Page 88: ...ckrest x Liquids sharp objects and things that do not let the heat in the seat escape into the air including for example a child restraint a blanket or seat covers on the seat can damage seat heating...

Page 89: ...gle most effective means of reducing the risk of serious injury and death in a collision or other accident Damage to safety belts reduces their overall effectiveness and increases the risk of serious...

Page 90: ...rectly before driving off and make sure that all passengers are properly restrained x Never attach the safety belt to the buckle of another seat Attaching the safety belt to the wrong buckle will redu...

Page 91: ...eplacement after a crash may be necessary even if a safety belt shows no visible dam age Anchorages that have been loaded must also be inspected x Damaged safety belts must be replaced they cannot be...

Page 92: ...gain sound for about 6 seconds then go off for about 24 seconds then sound again for about another 6 seconds The same thing happens if one of the safety belts is fastened and then unfastened while the...

Page 93: ...not attached to the vehicle In a frontal collision they will keep moving at the same speed the vehicle was moving just before the crash until something stops them here the inside of the passenger comp...

Page 94: ...n if your vehicle is equipped with airbags all vehicle occupants including the driver must wear safety belts correctly in order to minimize the risk of severe injury or death in a crash regardless of...

Page 95: ...is required by law in most countries including the United States and Canada Although your Volkswagen is equipped with airbags you still have to wear the safety belts provided Front airbags for example...

Page 96: ...y and child restraints To see whether a safety belt is lockable pull the safety belt all the way out of the safety belt retractor You should then hear a clicking sound as the belt winds back into the...

Page 97: ...Always buckle your safety belt before driving x Adjust the front seat and head restraint correctly Adjusting the seating position x Grasp the safety belt by the buckle tongue and pull it out of the b...

Page 98: ...the vehicle is in motion can cause severe personal injury or death in the event of an accident or braking maneuver Before getting in the vehicle the driver and front passenger should run the safety b...

Page 99: ...Front seats with height adjustment WARNING Improperly positioned safety belts can cause serious personal injury in an accident or a sudden braking maneuver x Always make sure that all vehicle occupant...

Page 100: ...ng of the safety belt extender Please first read and note the introductory information and heed the WARNINGS If a safety belt is too short to correctly fit you or one of your passengers even when the...

Page 101: ...n in proper seating position x Only use 1 safety belt extender per seat and vehicle safety belt x Always remove the safety belt extender when it is not needed x Never leave a safety belt extender atta...

Page 102: ...y belt Otherwise the airbag control module will receive an incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a person who is not using the safety...

Page 103: ...y regulations if the vehicle or individual components of the system have to be scrapped Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar with these regulations...

Page 104: ...G Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehicles they are insta...

Page 105: ...accidents can happen when you cannot see the road ahead and when you cannot be seen by other motorists x Always switch on the low beam headlights at dusk or when it is dark and whenever the weather is...

Page 106: ...a safe distance off the road stop the engine turn on the emergency flashers and use other warning devices to warn approaching traffic x Never park the vehicle in areas where the hot catalytic converte...

Page 107: ...venience turn signal feature move the lever up or down slightly just to the point of resistance and then release it If you have the convenience turn signal Conv turn sig switched on the turn signals a...

Page 108: ...s switched on Fog lights switched off The DRL may stay on for some time Headlights and fog lights switched on Fog lights The indicator light in the headlight switch or the instrument cluster shows tha...

Page 109: ...front bumper for the daytime running lights DRL When the daytime running lights are switched on only these separate lamps come on The daytime running lights are switched on whenever the ignition is sw...

Page 110: ...6 mph 10 km h The swivel mounted lamps automatically improve road illumination during cornering On vehicles equipped with the Adaptive Front Lighting System the feature is switched on and off via the...

Page 111: ...t switch to the O position Switch the ignition on Background lighting in the outside mirrors The background lighting in the outside mirrors illuminates the area near the doors when entering and exitin...

Page 112: ...dlights that are aimed too high because of the way the vehicle is loaded can blind and distract other drivers This can lead to a crash and serious personal injuries x Always make sure the headlights a...

Page 113: ...hey are closed Background lighting When the ignition and headlights are switched on the background lighting in the roof console lights up There may also be footwell lighting The interior and reading l...

Page 114: ...d the WARNINGS Sun visor adjustment x Flip the sun visor down toward the windshield x Lift it out of the retaining clip fig 85 1 and swivel it over toward the door Vanity mirror and lighting A vanity...

Page 115: ...ing glass have a transparent metallic infrared reflecting coating There is an uncoated area communications window just above the inside rearview mirror fig 86 This serves as a communications window fo...

Page 116: ...indshield wipers washers when it is freezing without first defrosting the windshield The washer solution may freeze on the windshield and reduce visibility WARNING Worn or dirty wiper blades reduce vi...

Page 117: ...ating the front windshield wiper Please first read and note the introductory information and heed the WARNINGS on page 199 Move the lever to the desired position A OFF Wiper switched off B z Intermitt...

Page 118: ...nd the engine hood is closed The windshield wipers turn off automatically when the engine hood is opened The intermittent wiping for the front windshield depends on the driving speed The higher the sp...

Page 119: ...block the wiper the wiper will stop moving Remove the obstacle and switch the wiper on again Windshield wiper service position Fig 88 Windshield wiper in service position Please first read and note t...

Page 120: ...heed the WARNINGS When switched on the rain sensor automatically shortens or lengthens the time between wiping intervals depending on how hard it is raining The rain sensor s sensitivity can be adjust...

Page 121: ...hat the rain sensor will recognize the change and recalibrate itself to respond to the sensitive surface s reduced detection zone Depending on the size of the chip the sensor s reaction pattern may or...

Page 122: ...2 164 A2 or equivalent Mixing ratio in winter to 0 F 18 C about 1 2 1 part concentrate to 2 parts water otherwise mixing ratio 1 4 in the windshield washer reservoir Filling capacity The windshield wa...

Page 123: ...significantly larger if the mirrors are not properly adjusted More information x Exterior views x Volkswagen Information System x Adjusting the seating position x Shifting x Braking and parking WARNI...

Page 124: ...id contacts skin flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water medical attention is recommended Thoroughly wash affected clothing and sho...

Page 125: ...on is switched on the sensor 3 automatically darkens the inside mirror depending on the amount of light shining into the vehicle from the rear The auto dimming feature is deactivated when you shift th...

Page 126: ...out no heating or adjustment possible Synchronous mirror adjustment x In the Settings Convenience menu select Mirror adjust Both mirrors for synchronous outside mirror adjustment Volkswagen Informati...

Page 127: ...not get your finger caught between the mirror and the mirror base when moving the mirrors WARNING Incorrectly estimating distances with the right outside mirror can cause collisions and serious injury...

Page 128: ...while driving x Do not stow hard heavy or sharp objects in open bins in the vehicle or on top of the instrument panel x Remove hard heavy and sharp objects from clothing and bags in the vehicle inter...

Page 129: ...ditions into account as well x Always accelerate gently and avoid sudden braking and driving maneuvers x Always brake earlier than you would if you were not driving a loaded vehicle NOTICE x When the...

Page 130: ...ehicle and in the trailer as evenly as possible x Put heavy objects as far forward as possible in the luggage compartment x Secure luggage in the luggage compartment with suitable straps Luggage compa...

Page 131: ...wn it is stowed completely in the luggage compartment The luggage compartment cover divides the space needed by the CSC roof when open from the space that still remains available for luggage in order...

Page 132: ...serious personal injury If you have to drive with an open luggage compartment lid make sure that all objects and the lid itself are properly secured and take appropriate measures to keep toxic exhaust...

Page 133: ...an open luggage compartment lid do the following to reduce the risk of carbon monoxide poisoning Close all windows the CSC roof and the sunroof Switch off the climate control system s air recirculatio...

Page 134: ...cle Weights and axle weights Please first read and note the introductory information and heed the WARNINGS The actual gross weight of any vehicle depends on the engine basic equipment any factory inst...

Page 135: ...at the vehicle s handling and braking will be affected by extra load and the distribution of this load Adjust your speed accordingly NOTICE x Always distribute the load evenly and as low as possible i...

Page 136: ...children x Close and lock the luggage compartment lid and all doors when the vehicle is not in use First make certain that no one is left inside x Never leave your vehicle unattended or let children p...

Page 137: ...braking distances Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury x Transporting heavy items causes the han...

Page 138: ...into the pass through Opening the pass through x From the back seat pull the release lever fig 99 and fold the pass through cover all the way forward x Remove the pass through cover and stow it secur...

Page 139: ...x Hook the bottom of the pass through cover into position then push up to close making sure that it latches into place The pass through can be locked and unlocked using the vehicle key...

Page 140: ...r 227 Driving with a trailer 229 Ball mount 230 Retrofitting a trailer hitch 232 Maximum permissible trailer weight 233 Obey country specific requirements about trailer towing and trailer hitches Volk...

Page 141: ...able damage to the vehicle WARNING Mounting a roof rack on the vehicle can cause an accident and serious personal injuries x Never mount a roof rack on the vehicle x A roof rack could come loose while...

Page 142: ...ect durability handling fuel economy and performance and may require the vehicle to be serviced more often Trailer towing not only places more stress on the vehicle it calls for more concentration fro...

Page 143: ...isibility conditions into account as well x Reduce your speed even more than you otherwise would when going downhill and under unfavorable load weather or wind conditions x Trailers with a high center...

Page 144: ...e trailer hitch from causing damage if your vehicle is hit from behind Engine cooling system Towing a trailer makes the engine and its cooling system work harder It is important that the engine coolin...

Page 145: ...are properly attached to the towing vehicle Leave enough slack in the chains so that you can go around corners without stretching the chains The safety chains must not drag on the ground however Trai...

Page 146: ...always using the maximum permissible tongue weight If the tongue weight is too low the vehicle and trailer will not handle as well Tongue weight increases the load on the rear axle and in turn reduces...

Page 147: ...ake apply the brakes gently at first and then firmly This helps to prevent sudden brake shock and helps prevent trailer wheels from locking up x Due to the combined towing weight including the higher...

Page 148: ...euvers and hard braking x Be especially careful when passing other vehicles x Reduce speed immediately if the trailer shows even the slightest sign of swaying x Never try to stop the swaying by accele...

Page 149: ...lt in a major accident with serious personal injuries x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop CAUTION The ball mount sticks out behind the rear...

Page 150: ...kswagen dealer or an authorized Volkswagen Service Facility before having a trailer hitch installed on your vehicle When retrofitting a trailer hitch the specified distance dimensions must be strictly...

Page 151: ...kW gasoline engines all 1500 lbs 680 kg 1500 lbs 680 kg 200 lbs 91 kg The Gross Vehicle Weight Rating and the Gross Axle Weight Rating must not be exceeded even with a trailer These ratings are listed...

Page 152: ...terminology Tires and vehicle load limits Determining the correct load limit UTQG classification Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen dealer or a...

Page 153: ...outs and sudden deflation crashes and serious personal injuries x Have worn or damaged tires replaced immediately x Never exceed the maximum speed rating or the maximum load rating of the tires on you...

Page 154: ...same time x Regularly check tires for damage such as punctures cuts tears and blisters x Remove embedded material in the tread profile that has not yet penetrated the inside of the tire Tire wear and...

Page 155: ...h that has not yet reached the legal minimum depth The age of each tire can be determined with the manufacturing date that is part of the U S DOT tire identification number TI N Tire labeling Tire sto...

Page 156: ...safely Damaged wheel rims must be replaced and you must never take them apart or try to repair them yourself Have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility repair th...

Page 157: ...operly In this case the TPMS will not be able to monitor tire pressure or warn you if pressure is low An error message may appear in the instrument cluster display or the TPMS will switch itself off x...

Page 158: ...equirements regarding handling and disposal of these components see http www dtsc ca gov hazardouswaste perchlorate Obey all applicable legal requirements regarding handling and disposal of the vehicl...

Page 159: ...lace missing valve caps immediately Please read and heed the information on resetting the Tire Pressure Monitoring System x Remember that the vehicle manufacturer not the tire manufacturer determines...

Page 160: ...L 200 hp 147 kW TSI 235 45 R 17 xl 2 3 33 230 235 40 R 18 xl 2 6 37 255 Compact spare wheel T125 70 R 16 4 2 61 415 xl reinforced sidewall The Tire Pressure Monitoring System is configured at the fact...

Page 161: ...r TWI in the tire The 1 16 in 1 6 mm high wear indicators are molded into the bottom of the tread grooves of the original tires running across the treads fig 105 Several wear indicators are evenly spa...

Page 162: ...eration and braking increase tire wear If you experience increased tire wear under normal driving conditions have the vehicle suspension checked by an authorized Volkswagen dealer or an authorized Vol...

Page 163: ...luggage compartment x Put the wheel you took off the vehicle into the spare wheel well so that the center hole of the rim is aligned with the threaded pin x Turn the handwheel clockwise until the whe...

Page 164: ...ck the U S DOT Tire Identification Number TIN to determine the age of the compact spare wheel page 247 Tire labeling Tires age even if they are not being used and can fail suddenly especially at highe...

Page 165: ...e Meaning Brand Logo Manufacturer Tire name Individual tire designation of the manufacturer P215 55 R 18 Dimensions P Tire application Passenger car 255 Nominal sidewall to sidewall width of tire in m...

Page 166: ...nder the tread 1 layer of rayon 2 layers of steel belt and 1 layer of nylon Consumer information regarding comparison to specified base tires standardized test procedure page 257 TREADWEAR 220 Relativ...

Page 167: ...00 kg 110 2337 lbs 1060 kg Speed rating code letter The speed rating code letter indicates the maximum permissible road speed of the tires P up to 93 mph 150 km h Q up to 99 mph 160 km h R up to 106 m...

Page 168: ...r all season tires installed on all 4 wheels on your vehicle especially when winter road conditions are expected Winter tires also improve the vehicle s braking performance and help reduce stopping di...

Page 169: ...oved and even if the tire pressure does not change If necessary ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility about permissible winter tire dimensions Snow chains Ple...

Page 170: ...ectro mechanical power steering power brakes power windows power seats radio and heater to the extent that these items are available as factory installed equipment whether installed or not Aspect rati...

Page 171: ...ent tread ribs Load rating code The maximum load that a tire is rated to carry for a given inflation pressure You may not find this information on all tires because it is not required by law Maximum l...

Page 172: ...rees to the centerline of the tread Recommended inflation pressure The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a cou...

Page 173: ...hat is designed to help buyers compare tires UTQG is not a safety rating nor is it a guarantee that a tire will last for a certain number of miles or perform a certain way It gives tire buyers more in...

Page 174: ...c vehicle all factory installed and other accessories a full tank of fuel oil coolant and other fluids plus maximum load The maximum load includes the number of passengers that the vehicle is intended...

Page 175: ...OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX KG OR XXX LBS on your vehicle s placard tire inflation pressure label 2 Determine the combined weight of the driver and passengers that will be riding in yo...

Page 176: ...rete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dis...

Page 177: ...ansmitted to the TPMS The TPMS checks the tire pressure of all 4 tires while you are driving and warns if there is a loss of pressure while the vehicle is moving Pressure loss that is 25 or more of th...

Page 178: ...re failure and loss of control x If the tire pressure is too low or too high the tires will wear prematurely and the vehicle will not handle well x If the tire is not flat and you do not have to chang...

Page 179: ...ve x If sensors have to be replaced have the valves changed at the same time x The tire valve gaskets must be replaced whenever a tire is mounted on the rim Your authorized Volkswagen dealer or author...

Page 180: ...cessary to change a tire right away drive carefully and at reduced speed to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility Flashes and then stays on continuously Sy...

Page 181: ...tion pressure x Always inflate the tires to the correct specified cold tire pressure values for the tires installed of the vehicle see the tire inflation pressure label on the driver door jamb page 24...

Page 182: ...tion pressure for those tires As an added safety feature your vehicle has been equipped with a Tire Pressure Monitoring System TPMS that illuminates a low tire pressure telltale when one or more of yo...

Page 183: ...tion pressure and the Owner s Literature for recommended cold tire inflation pressure and other important information x When replacing tires or wheel rims on vehicles equipped with TPMS always read an...

Page 184: ...or booklet Navigation system WARNING Loose objects can be thrown around the inside of the vehicle when the vehicle is moving especially during sudden maneuvers and hard braking This can cause serious...

Page 185: ...ke sure that no cigarette lighter can be activated crushed or otherwise damaged x Never leave a cigarette lighter in a storage compartment on the instrument panel or in other places in the vehicle Hea...

Page 186: ...n the compartment push the release and pull the handle in the direction of the arrow fig 111 To close push the lid up until it latches Storage compartment in the front center console Fig 112 In the fr...

Page 187: ...will go in the direction of the arrow fig 113 To close put the center armrest down There may be an AUX IN jack and a Media Device Interface MDI MEDIA IN in the center armrest storage compartment fig 1...

Page 188: ...e glove compartment It is locked when the key slot is vertical To open pull the handle fig 115 To close push the lid up Owner s Manual slot The slot at the top of the glove compartment is designed to...

Page 189: ...and get behind the instrument panel This can cause unusual noises and damage the vehicle Never put any small objects in the glove compartment for this reason Storage compartment in the rear center con...

Page 190: ...tomatic Rollover Support System supports free of anything that could interfere with their deployment or fly about and injure occupants when the supports deploy x Clothes or other items on the shelf be...

Page 191: ...icle is moving and interfere with the movement of the pedals x Never put heavy cups food or other heavy items in the cup holders Heavy items can fly through the passenger compartment in a crash and ca...

Page 192: ...ders Please first read and note the introductory information and heed the WARNINGS Place the drink in the cup holder fig 120 Cup holder between the rear seats Fig 121 Cup holder between the rear seats...

Page 193: ...never connect any accessories such as a solar panel or vehicle battery charger to a 12 Volt socket x Only use accessories which have been tested for electromagnetic compatibility with a motor vehicle...

Page 194: ...total power draw of all connected devices must never be more than 190 watts 12 Volt socket The 12 Volt socket works only when the ignition is switched on If the ignition is on but the engine is not ru...

Page 195: ...ption or the entire vehicle electrical system may be damaged x 12 Volt socket Only use equipment that has been tested for electromagnetic compatibility and complies with applicable guidelines Never fe...

Page 196: ...rting and tow starting For technical reasons never try to push start or tow start the vehicle Jump start the vehicle instead while following proper and safe procedures More information x Vehicle key s...

Page 197: ...undercoating or rust proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields Indicator lights Please first read and note the introductory information and heed the W...

Page 198: ...r to the Park P position and release the button The vehicle key can now be removed WARNING Improper use of vehicle keys can result in serious personal injury x Always take the key with you when you le...

Page 199: ...ght side of the steering column Starter button for the Keyless Access locking and starting system Fig 126 Hold the remote control vehicle key to the right of the steering column Emergency starting fea...

Page 200: ...n no longer be started without an authorized vehicle key in the passenger compartment WARNING Unintended vehicle movement can cause serious personal injury x Do not depress the brake pedal when switch...

Page 201: ...ing brake when you are ready to start driving WARNING Never leave the vehicle unattended while the engine is running The vehicle could move suddenly especially when the vehicle is in gear resulting in...

Page 202: ...Never stop the engine before the vehicle has come to a complete stop You can lose control of the vehicle crash and be seriously injured x The airbags and safety belt pretensioners will not work when...

Page 203: ...tomatically activated when the remote control vehicle key is pulled out of the ignition switch On vehicles with Keyless Access the vehicle key must be outside the vehicle Unlocking or locking the vehi...

Page 204: ...nter console x Instruments x Braking and parking x Rear Assist x Park Distance Control system x Climate control x Engine control and emission control system x Emergency closing and opening WARNING Rap...

Page 205: ...mission damage could result K Brake pedal not depressed Apply the brake pedal to select a drive gear Flashes Possible cause Proper response K The release button in the selector lever did not engage Ve...

Page 206: ...way when you have to depress the brake pedal harder and farther than normal WARNING Objects in the driver footwell can prevent the pedals from moving freely This can cause loss of vehicle control and...

Page 207: ...ion of the arrow fig 128 or fig 129 in order to move the selector lever out of Park P and into a drive gear When the selector lever is in Neutral N you also have to depress the brake pedal before you...

Page 208: ...e button on the selector lever at the same time The ASL is not engaged if the selector lever is moved quickly through Neutral N e g when shifting from Reverse R to Drive D This makes it possible to ro...

Page 209: ...orward or backward even if the engine is idling slowly x Never shift into Reverse R or Park P when the vehicle is moving NOTICE Even though the transmission is in Park P the vehicle may move a couple...

Page 210: ...ng wheel x The paddles fig 131 arrows work when the selector lever is in the Tiptronic position or when the selector lever is in Drive D or Sport Drive S You do not have to move the selector lever ove...

Page 211: ...g on vehicle speed and engine speed rpm This feature lets you take advantage of the full acceleration capacity of the vehicle With kick down actuated the transmission will stay in the current gear lon...

Page 212: ...he instrument cluster An additional warning chime may sound Stop and let the transmission cool down The vehicle does not move forward or in reverse even though a drive position is selected with the se...

Page 213: ...steering works only when the engine is running More information x Starting and stopping the engine x Vehicle battery x Towing WARNING Turning the steering wheel is very hard when the power steering sy...

Page 214: ...ain Heed any messages shown in the instrument cluster display if applicable On vehicles with Keyless Access press the starter button briefly twice in a row without depressing the brake pedal Do not dr...

Page 215: ...ghtly until you hear the steering column lock engage Hold the steering wheel in this position and turn the ignition switch Power steering Power steering automatically adjusts to driving speed steering...

Page 216: ...ti Slip Regulation ASR and Electronic Stability Control ESC More information x Trailer towing x Tires and wheels x Starting assistance systems x Parts accessories repairs and modifications WARNING Dri...

Page 217: ...tarted and vehicle systems such as the power windows can be operated leading to serious personal injury x Never leave children disabled persons or anyone who cannot help themselves in the vehicle The...

Page 218: ...authorized Volkswagen Service Facility The vehicle brakes will work without ABS Vehicle battery has been reconnected Drive a short distance at a speed of 10 12 mph 15 20 km h If the indicator light st...

Page 219: ...u believe the vehicle is safe to drive drive slowly and very carefully to the nearest authorized Volkswagen dealer authorized Volkswagen Service Facility or other qualified workshop and have the brake...

Page 220: ...ar The vehicle will start to move even if the parking brake is engaged NOTICE Even though the transmission is in Park P the vehicle may move a couple of inches a few centimeters forwards or backwards...

Page 221: ...first read and note the introductory information and heed the WARNINGS New brake pads do not provide full performance during the first 100 to 200 miles 200 to 300 km and must first be broken in To som...

Page 222: ...is not working or if the vehicle has to be towed you will have to push the brake pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance WARNING New brake...

Page 223: ...nspected at the same time The wear of all brake pads should be visually checked regularly The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen...

Page 224: ...o not pump the brake pedal or let up on it x Steer the vehicle while pushing down hard on the brake pedal x ABS stops working if you release or let up on the brake When ABS is doing its job you will n...

Page 225: ...that your vehicle handling control is limited by tire traction x When accelerating on a slippery surface for example on ice and snow depress the accelerator carefully Even with these systems the whee...

Page 226: ...When rocking the vehicle back and forth when you are stuck Afterward activate ASR again by pressing the button m Brake fluid Fig 134 In the engine compartment Brake fluid reservoir cap Please first r...

Page 227: ...brake fluid level If you cannot clearly see the brake fluid level in the brake fluid reservoir please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility The brake fluid lev...

Page 228: ...could occur even if you relabel the container as brake fluid x Only store brake fluid in the closed original container and keep it out of the reach of children NOTICE Brake fluid will damage vehicle...

Page 229: ...25 mph 40 km h 5th gear at 30 mph 50 km h and 6th gear at 36 mph 60 km h If traffic and driving conditions permit skipping gears when upshifting also saves fuel Do not run the gears up to their limit...

Page 230: ...s a large amount of energy which is generated by the engine The temperature in the vehicle should therefore not be extremely different from that of the outside temperature It may be helpful to ventila...

Page 231: ...nce at 68 F 20 C and once at 14 F 10 C Therefore avoid driving short distances unnecessarily and consolidate routes Under the same conditions the vehicle consumes more fuel in winter than in summer Le...

Page 232: ...miles 0 3 l 100 km Remove all unnecessary items and unnecessary dead weight from the vehicle Remove unnecessary aftermarket components The more aerodynamic the vehicle the less fuel it will consume Af...

Page 233: ...g in all hill start situations for example if the ground is slippery or icy x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission...

Page 234: ...n an incline with the foot or parking brake 2 The engine must be running smoothly 3 An automatic transmission vehicle must be in Reverse R Drive D or Sport Drive S and the foot brake must be depressed...

Page 235: ...en you cannot keep a safe distance between you and the vehicles ahead of you x Never use cruise control on steep winding or slippery roads such gravel roads wet roads or snowy or icy roads or on roads...

Page 236: ...ruise control activated No speed stored in memory D Cruise control is active Stored speed in large numbers Indicator lights Lights up Possible cause Cruise control is regulating the vehicle speed 25 3...

Page 237: ...ss button 1 2 3 briefly to increase the set speed in small steps of 1 mph 1 km h each The vehicle will accelerate until the new higher speed is reached and saves the new higher speed in the memory Pre...

Page 238: ...deactivated or temporarily interrupted x If the system detects an error that could affect the function of the cruise control x If the vehicle has accelerated and goes faster than the stored speed for...

Page 239: ...let Radio or booklet Navigation system WARNING Rear Assist is not able to give you a clear and undistorted view of all areas behind the vehicle x The camera has blind spots in which it cannot detect p...

Page 240: ...tice what is going on around you x Always watch for people especially small children animals and objects because the camera may not always be able to detect them x The system may not be able to clearl...

Page 241: ...than about 10 mph 15 km h Screen Press the Options function button at the bottom of the screen to x Adjust the display brightness contrast and color x Display or hide the Park Distance Control displa...

Page 242: ...g up Cleaning the camera lens Keep the camera lens clean and free of snow and ice x Engage the parking brake x Switch on the ignition x Select the Reverse R gear x Wet the camera lens with a commercia...

Page 243: ...about 16 inches 40 cm behind the vehicle on the road 2 Projection of the vehicle widened somewhat toward the rear The middle markers are about 40 inches 1 meter behind the vehicle on the road Parking...

Page 244: ...tions is found on Declaration of Compliance Telecommunications and Electronic Systems More information x Exterior views x CSC roof x Braking and parking x Consumer information x Exterior care and clea...

Page 245: ...nd free of snow and ice do not cover the sensors with stickers or other objects x When cleaning the sensors with power washers or steam cleaners only spray the sensors directly for a very short time a...

Page 246: ...f after about 10 seconds OR Drive forward faster than about 5 10 mph 10 15 km h A chime sounds to tell you that the system is on If the chime does not sound PDC is not working Have the system inspecte...

Page 247: ...he function key on the Radio or Navigation system screen if applicable Tap the function key again to reactivate the acoustic signals Switching Park Distance Control back on after it was switched off r...

Page 248: ...ropriately equipped vehicles The dust and pollen filter The dust and pollen filter with an activated carbon insert reduces the entry of pollutants into the passenger compartment The dust and pollen fi...

Page 249: ...not working properly or may be damaged switch it off to help prevent more damage Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility x Air...

Page 250: ...the vehicle can be set to different temperatures Turn the knob to set the temperature Fan 2 e The fan speed is automatically controlled depending on the vehicle speed in order to help prevent unneces...

Page 251: ...driver fatigue and reduces alertness which can cause accidents collisions and serious personal injury x Never switch off the fan for a long time because no fresh air will enter the passenger compartme...

Page 252: ...perature is colder than about 38 F 3 C x The air conditioner compressor has been temporarily switched off due to excessive engine coolant temperature x There is another malfunction in the vehicle Have...

Page 253: ...n comes on automatic air recirculation is switched on The air recirculation mode helps prevent outside air from entering the vehicle interior In very hot outside temperatures temporarily switch to air...

Page 254: ...ic air recirculation The right indicator light comes on WARNING Stale air causes driver fatigue and reduces driver alertness which can cause accidents collisions and serious personal injury x Never us...

Page 255: ...cause they can cause fire and serious personal injury x During refueling the engine and the ignition must be switched off for safety reasons x Never use a mobile telephone CB radio or other radio equi...

Page 256: ...tainer This will help prevent static electricity from discharging and causing a fire Always observe local and state or provincial laws about the use storage and transportation of portable fuel contain...

Page 257: ...on the filler neck and screw it on clockwise until you clearly hear a clicking sound Close the fuel filler flap After switching on the ignition the indicator light may stay on or the text message may...

Page 258: ...gas pump symbol in the fuel gauge shows the side of the vehicle with the fuel filler flap Refueling Fig 148 In driver door Release switch for fuel filler flap Fig 149 Fuel cap placed on the open fuel...

Page 259: ...ce x Close the fuel filler flap until you hear it latch shut The fuel filler flap must be flush with the vehicle body WARNING Spilled fuel can cause fires explosions burns and other severe injuries x...

Page 260: ...an cause fire explosion and severe burns x Fuel is highly explosive and flammable and can cause severe burns and other injuries x Heed applicable safety warnings and obey local fuel handling regulatio...

Page 261: ...y not be available Gasoline containing alcohol or MTBE You may use unleaded gasoline blended with alcohol or MTBE methyl tertiary butyl ether commonly referred to as oxygenated fuels if the blended mi...

Page 262: ...freeze offered for gasoline engines Gasoline additives Please first read and note the introductory information and heed the WARNINGS Additives are used to improve the quality of the gasoline Fuel qual...

Page 263: ...Refuel your vehicle with gasoline with the required octane rating as soon as possible x Do not use fuel that is labeled at the pump as containing metal Lead replacement fuel contains high concentrati...

Page 264: ...e information x Exterior views x Windshield wipers and washer x Starting and stopping the engine x Brake fluid x Checks while refueling x Engine oil x Engine coolant x Vehicle battery x Exterior care...

Page 265: ...rom the engine x Always let the engine cool down completely before carefully opening the hood x Hot parts of the engine and the exhaust system will burn skin on contact x When the engine has cooled do...

Page 266: ...ernator radiator fan etc and from the high voltage ignition system Always use extreme care Always make sure that jewelry loose clothing and long hair do not get caught in rotating engine parts Before...

Page 267: ...uster display showing the open engine hood fig 12 fig 13 Depending on your vehicle s equipment and options the icon may still be displayed even after the ignition is switched off as long as the key ha...

Page 268: ...NG Disregarding the safety related checklist may result in serious injuries x Always review and follow the checklist Follow accepted safety practices and use common sense Opening or closing the engine...

Page 269: ...in the instrument cluster no longer indicates that the engine hood is open page 350 Display WARNING If the hood is not closed properly it could fly up and block your view while you are driving This c...

Page 270: ...until disposal x To reduce the risk of poisoning never drain the oil into empty food or beverage containers that might mislead someone into drinking from them x Continuous contact with used engine oil...

Page 271: ...INGS The engine oil used must conform to exact specifications Using the proper engine oil is important for the functionality and service life of the engine Your engine was factory filled with a high q...

Page 272: ...date regarding new developments and changes Volkswagen therefore recommends that you have the engine oil changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility NOTICE...

Page 273: ...back into the oil pan 3 Open the engine hood 4 Find the oil filler opening and the dipstick You can identify these by the e symbol on the engine oil filler cap fig 153 and the colored handle on the di...

Page 274: ...herwise oil could leak out while the engine is running 15 Insert the oil dipstick back in the guide tube and push it all the way in 16 Close the hood Engine oil level ranges Required action according...

Page 275: ...l level If the warning light stays on or flashes while driving above 1500 rpm a chime will sound It indicates that the oil pressure is too low Stop the engine immediately check the engine oil level an...

Page 276: ...east the total amount of oil in your engine x To reduce the risk of poisoning never drain the oil into empty food or beverage containers that might mislead someone into drinking from them x Engine oil...

Page 277: ...s and modifications WARNING Engine coolant is poisonous x Always keep the coolant in its original container stored in a safe place x To reduce the risk of poisoning never store engine coolant in empty...

Page 278: ...heck They go out after a few seconds The following table explains what to do if the engine coolant temperature warning light does not go out a few seconds after the engine is started or starts flashin...

Page 279: ...ction check They go out after a few seconds WARNING Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and ser...

Page 280: ...dditive to provide proper antifreeze protection at the coldest temperatures that can be expected where the vehicle will be used x At extremely cold temperatures the coolant could freeze causing the ve...

Page 281: ...l down x Open the engine hood Working in the engine compartment x There is a symbol on the cap of the engine coolant expansion tank fig 156 Checking engine coolant level x When the engine is cold chec...

Page 282: ...button Always keep children and others away from the engine compartment and never leave them unsupervised x The engine coolant system is under pressure when the engine is hot Never unscrew the coolan...

Page 283: ...r an authorized Volkswagen Service Facility Otherwise the engine may be damaged x When changing or topping off operating fluids make sure that you pour the fluids into the correct reservoirs Serious m...

Page 284: ...done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility Serious personal injury may result from improperly performed work Location of the vehicle battery The 12 Volt vehicle...

Page 285: ...everse the polarity of the connections This could cause a fire x A highly explosive mixture of gases is given off when the battery is being charged x Do not smoke and avoid fires sparks and open flame...

Page 286: ...switched on several warning and indicator lights come on briefly for a function check They go out after a few seconds WARNING Failure to heed warning lights and instrument cluster text messages can ca...

Page 287: ...ard cover fig 157 1 Press on the clip in direction of the arrow and remove the cover upward x With a soft cover fig 158 Open the cover to the side in the direction of the arrow Checking the vehicle ba...

Page 288: ...d to electro magnetic compatibility dimensions required maintenance performance and safety specifications Have the battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Servi...

Page 289: ...engine is not running especially when the ignition is on x Using electrical systems or devices when the engine is switched off x Leaving the vehicle unlocked for several days when not in use x Operati...

Page 290: ...Never connect power generating equipment such as a solar panel or battery charger to the 12 Volt socket in order to charge the vehicle battery This can damage the vehicle s electrical system Dispose...

Page 291: ...y More information x CSC roof x Power locking and closing system x Power windows x Windshield wipers and washer x Working in the engine compartment x Interior care and cleaning x Parts accessories rep...

Page 292: ...aint finish High temperatures including strong sunlight increase the corrosive effects The vehicle underbody should also be washed regularly and thoroughly Car wash Pay close attention to the informat...

Page 293: ...ing Never pause the CSC roof in a partly open position to clean the side roof pillar shafts or the roof rods The CSC roof will go down by itself after a short time and could injure someone who is in i...

Page 294: ...not fold power folding mirrors manually x Lock the luggage compartment lid to help prevent unintentional opening in the car wash Washing with a power washer Please first read and note the introductory...

Page 295: ...t into the lock cylinders or point the hose at gaps around the doors hood or luggage compartment lid The water could freeze on the locks and seals and make it difficult to open the vehicle Cleaning wi...

Page 296: ...other cleaning agents in the windshield washer reservoir If you do this could cause sediments or other by products that can clog the windshield wiper nozzles x Never use warm or hot water to remove s...

Page 297: ...t the wiper arm s away from the windshield x Press and hold the release button fig 159 1 x While lifting the wiper blade in the direction of the wiper arm pull off the wiper blade in the direction of...

Page 298: ...r vehicle if the paint has lost its shine and the gloss cannot be brought back with wax The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal the paint NO...

Page 299: ...with an acid free detergent Every 3 months Volkswagen recommends applying a hard wax compound to the wheels If road salt and brake dust are not removed regularly they can corrode the metal Use an aci...

Page 300: ...x Do not use any care products on the B seals The care product could wash down on the glass and smudge it Care of the rubber seals around the luggage compartment lid and the doors C x Use a soft lint...

Page 301: ...the heat shields or any other hot vehicle component Cleaning the engine compartment Please first read and note the introductory information and heed the WARNINGS The engine compartment of a vehicle is...

Page 302: ...x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility NOTICE Spraying or pouring water for example with a power washer into the...

Page 303: ...The longer stains dirt and other deposits remain on the surfaces of vehicle components and upholstery the more difficult it may be to clean them If stains dirt and deposits are left untreated for a lo...

Page 304: ...d the WARNINGS Checklist Please note the following when it comes to the care and preservation of the upholstery Open Velcro fasteners can damage upholstery fabric and trim Before you get into the vehi...

Page 305: ...y available lint free microfiber cloth may be used for general cleaning x Clean Alcantara surfaces with a damp cotton or wool cloth or a commercially available lint free microfiber cloth Upholstery an...

Page 306: ...orized Volkswagen dealer or authorized Volkswagen Service Facility NOTICE If the upholstery on power seats heated seats or seats with airbag components is wet electrical components and the vehicle ele...

Page 307: ...cream that waterproofs the leather and protects it against the sun Such creams also nourish the leather let it breathe keep it flexible and moisturized At the same time it protects the surface x Clean...

Page 308: ...ery only with water and a mild soap solution Before cleaning leatherette surfaces read and heed the information Cleaning upholstery on heated seats and power seats or seats with airbag components NOTI...

Page 309: ...r cleaners on the steering wheel horn pad or on the instrument panel because they can damage the airbag cover or change the stiffness or strength of the material so that the airbag cannot deploy and p...

Page 310: ...luids or sharp objects Otherwise the safety belt webbing will be significantly weakened x After cleaning always give the safety belts time to dry completely before letting them retract The moisture ca...

Page 311: ...rol modules Using a mobile phone without a vehicle integrated antenna some important things to know More information x Safety belts x Airbag system x Trailer towing x Tire Pressure Monitoring System x...

Page 312: ...e combinations approved by Volkswagen for the respective vehicle type Break in period Please first read and note the introductory information and heed the WARNINGS Note applicable requirements for bre...

Page 313: ...this reason it is important to have operating fluids changed and wearing parts replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility Authorized Volkswagen dealers and...

Page 314: ...ited Warranty WARNING Improperly performed repairs and modifications can cause vehicle damage and malfunctions and can impair the efficiency of driver assistance systems This can lead to accidents and...

Page 315: ...ion components that do not have the same performance characteristics as the components originally installed on your vehicle x Never use tire rim combinations that have not been approved by Volkswagen...

Page 316: ...or you Notice about data recorded by vehicle control modules Please first read and note the introductory information and heed the WARNINGS Your vehicle is not equipped with an Event Data Recorder EDR...

Page 317: ...d but more importantly connects the mobile phone to the vehicle s outside antenna A mobile telephone that is properly connected to the integrated or other outside vehicle telephone antenna will lower...

Page 318: ...established limits This also applies if the outside antenna is not installed properly x Always keep the mobile phone antenna at least 8 in 20 cm away from pacemakers Heart specialists advise that mobi...

Page 319: ...x Perform service according to the specifications in the booklet Warranty and Maintenance x Read your Owner s Manual and heed all WARNINGS Operating your vehicle outside of the United States and Cana...

Page 320: ...radio antenna may be installed in the luggage compartment lid Operating electrical devices near the luggage compartment lid may interfere with AM radio reception Volkswagen service information Please...

Page 321: ...itions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Part 15 21 CAUTION Changes...

Page 322: ...ay open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems betwee...

Page 323: ...ng on or near the exhaust manifold exhaust pipes catalytic converter or heat shields WARNING California Proposition 65 Warning x Engine exhaust some of its constituents and certain vehicle components...

Page 324: ...lights B or 0 are on expect engine malfunctions increased fuel consumption and loss of engine efficiency Catalytic converter Please first read and note the introductory information and heed the WARNIN...

Page 325: ...x Odd driving behavior Assistance systems activated Check the Assistance systems entry in the index DSG Direct Shift Gearbox too hot Stop vehicle as soon as you can safely do so Front seats cannot be...

Page 326: ...smoothly Electrical loads switched on Switch off unnecessary loads Engine control malfunction Have the malfunction corrected Tire pressure too low Adjust tire pressure Driving in the mountains No dir...

Page 327: ...mage and serious injuries may occur Workshop hoists that use fluid cushions receiving platforms must not be used for lifting the vehicle There are many precautions that have to be followed when liftin...

Page 328: ...k x Never start the engine when you have raised the vehicle on the floor jack The engine vibrations and vehicle movements could knock the vehicle off the floor jack x If you must work under a vehicle...

Page 329: ...afe to do so Move the vehicle a safe distance off the road where it is safe to park and if necessary lock all doors in an emergency Turn on the emergency flashers and set up another warning device abo...

Page 330: ...or Neutral manual only Shifting 5 Stop the engine and remove the key from the ignition switch Starting and stopping the engine 6 Have all passengers exit and go to a safe location away from moving tr...

Page 331: ...low the checklist Follow accepted safety practices and use common sense WARNING The vehicle exhaust system and the catalytic converter get very hot They can cause fires and serious personal injury x N...

Page 332: ...ey malfunctions More information x Vehicle key set x Power locking and closing system x Doors x Luggage compartment lid x Refueling x Power sunroof x CSC roof x In an emergency WARNING Serious injurie...

Page 333: ...s battery fails or the power windows won t work the door windows are not lowered when the door is opened or closed Always close and open the door carefully to help prevent damage to the window the pa...

Page 334: ...rom top to bottom and press until it clicks into place Grasping the door handle and pulling slightly makes it easier to reinstall the cap Special considerations when unlocking x If the vehicle is equi...

Page 335: ...ove the rubber seal on the front side of the door The seal is marked with a lock W fig 165 x Unfold the key bit from the remote control vehicle key Vehicle key set x Insert the key bit horizontally in...

Page 336: ...hicle key to unlock the pass through cover in the rear seat backrest x Pull the outer release lever as shown in fig 167 A and remove the cover in the direction of the arrow Vehicles with ring release...

Page 337: ...nd side pull plastic strip fig 169 A 1 in the direction of the arrow The plastic strip will come out of the bracket x Fold down the luggage compartment trim panel A 2 x Fold down the luggage compartme...

Page 338: ...engine x Pull the sunroof switch fig 171 The sunroof should move to the point of resistance and then open completely again x Within 2 seconds pull the switch again and hold it until the sunroof closes...

Page 339: ...g Emergency CSC roof closing x Check whether there is enough room behind the vehicle for the luggage compartment lid to swing out backwards x Open the driver and passenger door and leave the doors ope...

Page 340: ...uggage compartment lid is closed before the roof frames are locked into the mountings on the windshield x The vehicle moves at a speed greater than about 0 6 mph 1 km h x The outside temperature is be...

Page 341: ...push down the top part of the rollover support down about 11 8 inches 30 cm 3 and let go of the release lever 1 x Make sure that nobody touches the release lever when the support is pushed down the re...

Page 342: ...the selector gate cover x Pull upward on the cover around the selector lever sleeve fig 175 x Slip the cover up and over the selector lever Emergency release for the selector lever x Push the release...

Page 343: ...eel WARNING Loose tools and other items in the vehicle tool kit and a loose compact spare wheel may be thrown through the passenger compartment if you brake suddenly or steer sharply or are involved i...

Page 344: ...gage compartment cover Luggage compartment cover x Lift and if necessary remove the floor covering fig 177 2 Storage in the luggage compartment Action In a foam insert C under the floor covering Close...

Page 345: ...ol kit fig 179 1 Screwdriver with a hexagonal socket in the handle for removing or inserting previously loosened wheel bolts The screwdriver blade is reversible The screwdriver may be stored under the...

Page 346: ...nstalled wheel covers can come loose while driving and endanger other motorists and cyclists x Do not use damaged wheel covers x Always make sure that the flow of air for brake system cooling is not b...

Page 347: ...ke the wire clip out of vehicle tool kit and hook it into one of the holes in the hubcap fig 180 x Pull the hubcap off in the direction of the arrow x To install Press the hubcap against the rim until...

Page 348: ...rrow The caps are designed to protect the wheel bolts and should be installed again after the wheel change Wheel covers Fig 183 Pulling the wheel cover off Please first read and note the introductory...

Page 349: ...the wheel cover Make sure that the valve cutout is aligned with the tire valve and press the wheel cover onto the wheel rim Make sure that the wheel cover is latched onto the rim along the entire cir...

Page 350: ...and you have proper tools available Otherwise get expert assistance The vehicle jack can only be safely used to change the wheel on a vehicle that has only one flat or damaged tire If the vehicle does...

Page 351: ...el x Once a wheel is lifted off the ground having the transmission in Park P or in gear will not prevent sudden vehicle movement x Always use a jack that has been approved by the manufacturer for your...

Page 352: ...lied with the vehicle Loosen the wheel bolts only about 1 turn before lifting the vehicle with the jack If a wheel bolt does not come loose carefully push the end of the lug wrench with your foot Make...

Page 353: ...njuries x Only use wheel bolts that belong your vehicle and to the wheel being installed x Never use different wheel bolts x Wheel bolts and wheel hub threads must always be clean easy to turn and fre...

Page 354: ...r Unhitch the trailer from the vehicle and park the trailer properly 4 Straighten the steering wheel so that the front wheels point straight forward 5 Block the diagonally opposite wheel with chocks o...

Page 355: ...icle x Never have any part of your body such as your arm or leg under the vehicle when it is supported by the jack Never let other persons have any part of their body under the vehicle either x If you...

Page 356: ...s of vehicle control a crash and serious personal injury x Always keep wheel bolts and threads in the wheel hub clean and free of oil and grease The wheel bolts must turn easily and must be tightened...

Page 357: ...nd or tires are replaced make sure that the tires are equipped with sensors that are compatible with the factory installed Tire Pressure Monitoring System and with the wheels Tire Pressure Monitoring...

Page 358: ...the engine compartment can cause electrical shocks severe burns and even death x Never touch ignition cables Never touch other components of the high voltage electronic ignition system x Avoid short...

Page 359: ...the engine compartment Fuse box cover Please first read and note the introductory information and heed the WARNINGS Replace a blown fuse only with a fuse of the same amperage same color and same impri...

Page 360: ...ve the release buttons in the direction of the arrows fig 189 to unlock the fuse box cover x Remove the cover upward x To install place the cover on the fuse box Slide release buttons against the dire...

Page 361: ...if the fuse has blown Replacing the fuse x If needed remove the plastic tweezers fig 188 1 from the fuse box cover x For small fuses slide the tweezers fig 191 1 onto the fuse from the top A x For la...

Page 362: ...Intensity Discharge Xenon headlights must be replaced You should always keep a box in the vehicle with all the replacement bulbs required for traffic safety Replacement bulbs are available from your...

Page 363: ...olkswagen Service Facility or another qualified workshop Serious personal injury may result from improperly performed work x We strongly recommend that you always have HID High Intensity Discharge Xen...

Page 364: ...he turn signal lever to neutral position Lights 5 Automatic transmission Shift the transmission into Park P Shifting 6 Stop the engine and remove the key from the ignition switch Starting and stopping...

Page 365: ...ormation and heed the WARNINGS It is not necessary to dismantle the headlight assembly to replace a light bulb The following instructions only apply to vehicles with halogen headlight bulbs Contact yo...

Page 366: ...ht assembly and turn clockwise as far as it goes Insert the bulb holder into the headlight and slide it in completely 8 Attach the rubber or plastic cover If applicable slide the securing clip rearwar...

Page 367: ...e type 8 Insert the bulb holder into the headlight assembly and turn clockwise as far as it goes 9 Attach the connector 1 to the bulb holder 2 The connector must latch with an audible click 10 Slip th...

Page 368: ...Replacing license plate light bulbs Fig 195 In the rear bumper License plate light Fig 196 License plate light Removing the bulb holder Please first read and note the introductory information and hee...

Page 369: ...older in the license plate light assembly and turn it counterclockwise in the direction of the arrow 2 until it stops 8 Plug the connector plug back into the bulb holder 9 Carefully Insert the license...

Page 370: ...rious acid burns fires or electrical shock x Always keep children away from battery acid and vehicle batteries in general x Sulfuric battery acid is very corrosive and can cause blindness and damage t...

Page 371: ...p start batteries only in well ventilated areas Batteries give off highly explosive hydrogen gas during jump starting x Always route the jumper cables so that they cannot get caught in any moving part...

Page 372: ...cle battery 3 Attach one end of the red jumper cable to the positive terminal of the dead battery 1 4 Attach the other end of the red jumper cable to the positive terminal of the good battery booster...

Page 373: ...order first the positive cable then the negative cable x Never connect the negative cable from the vehicle providing starting assistance to parts of the fuel system or to the brake hoses or brake lin...

Page 374: ...ht lock in vehicles with Keyless Access More information x Exterior views x Shifting x Engine control and emission control system x Jump starting WARNING Never tow a vehicle without any electrical pow...

Page 375: ...a commercial tow truck Please first read and note the introductory information and heed the WARNINGS To help avoid damaging the vehicle have it towed only by a professional towing company Read and hee...

Page 376: ...ope should be flexible enough to help protect both vehicles from damage Use a synthetic fiber rope or similar rope Attach the tow rope or tow bar only to the towing eye included in the vehicle tool ki...

Page 377: ...lock Installing the front towing eye Fig 198 In right front bumper Remove cover Fig 199 In right front bumper Screwing in towing eye Please first read and note the introductory information and heed t...

Page 378: ...umper and carefully push the upper lip carefully over the edge of the opening x Push on the upper part of the cover until the lower lip has locked into place NOTICE Always make sure the towing eye is...

Page 379: ...at is being towed Do not pull too hard with the towing vehicle and avoid jerking the tow rope When towing on an unpaved road there is always a risk of overloading and damaging the attachment points If...

Page 380: ...rdization DRL Daytime Running Lights DSG Direct Shift Gearbox automatic transmission EDL Electronic Differential Lock EN European Norm EPC Engine control Electronic Power Control ESC Electronic Stabil...

Page 381: ...RON Research Octane Number measurement of anti knock resistance of gasoline rpm Engine revolutions per minute engine speed SAE Society of Automotive Engineers TSI Turbocharged gasoline engine with di...

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