Sending and Receiving Messages
Basic Calling ··· 59
When you put the badge or phone in DND mode, some calls may still be put
through. VIP buddies or a person with VIP status can optionally interrupt DND
mode, and an urgent call is always connected.
The Genie tells VIP buddies and callers who have
VIP Status
that you are not
accepting calls right now, and asks them "Do you want me to break through?"
If they confirm, the Genie calls your Vocera device. (VIP Status is a permission
granted by the system administrator.)
Urgent calls and urgent broadcasts always break into DND mode — you do not
get the opportunity to reject them. The system administrator must grant a user
permission to make urgent calls and broadcasts.
To block calls using voice commands, see
Blocking and Accepting Calls
on
page 87.
Sending and Receiving Messages
The following topics describe how to send messages from your badge or
phone:
•
Sending a Voice Message
on page 60
•
Sending a Voice Email
on page 61
The following topics describe how to receive messages on your badge or
phone:
•
Listening to Messages
on page 62
•
Reading Messages
on page 65
Note:
You cannot use a Vocera badge to
send
text messages, but you can
send text messages from a T1000 phone. However, both Vocera badges and
T1000 phones can
receive
text messages sent from a T1000 phone, the Vocera
User Console, or any email program. See
Sending Text Messages to Vocera
Devices
on page 103.
The voice and text messages that you receive are stored on the Vocera server.
When you play your messages, you can issue voice commands to save or erase
each message or to skip to the next or previous message to be played. Similarly,
when you read your messages, you can use menu commands to save, erase,
and navigate.
Vocera automatically erases all messages that you do not save—even if you
have not read or played them—after storing them for a certain number of days.
The Vocera administrator sets the amount of time that you can store messages
without saving them.
Summary of Contents for B2000
Page 1: ...Vocera User Guide Version 4 1 ...
Page 14: ...14 Vocera User Guide ...
Page 20: ...Getting Started with a T1000 Phone 20 Vocera User Guide ...
Page 22: ...22 Vocera User Guide ...
Page 42: ...Anti Microbial Protection 42 Vocera User Guide ...
Page 46: ...46 Vocera User Guide ...
Page 70: ...Using the Announce through Speaker Commands 70 Vocera User Guide ...
Page 92: ...Possible Touch Tone Responses 92 Vocera User Guide ...
Page 94: ...94 Vocera User Guide ...
Page 102: ...Recording Names and Greetings for a Group 102 Vocera User Guide ...
Page 106: ...Sending a Text Message from the User Console 106 Vocera User Guide ...
Page 118: ...118 Vocera User Guide ...
Page 124: ...Cleaning the Badge 124 Vocera User Guide ...
Page 130: ...130 Vocera User Guide ...
Page 136: ...Why does my T1000 display say Searching for Gateway 136 Vocera User Guide ...