3.2.1
Upgrading the Firmware
You can upgrade the firmware of the ViVOpay VEND III if required for your application. You will need the
ollowing from your ViVOpay VEND III distributor:
f
New ViVOpay firmware
ViVOpay download utility
USB data cable
You also need a PC with a USB port. The PC should have the required USB driver USBSER.SYS and HID.DLL files. If
ot, they are available for download from Microsoft’s website.
n
T
o upgrade the firmware
1. Make sure you have the USBSER.SYS and HID.DLL files installed on the PC.
2. Copy the firmware image and ViVO download utility, provided by ID TECH Support or your ID TECH
representative, to the PC you are using for the upgrade.
3. Copy the vivopay.inf file to the Windows\inf directory.
4. Connect the USB data cable to the ViVOpay VEND III and PC (see
“Connect Data and
Power” on page
6
).
5. Double click the ViVO download utility icon or .exe to start the utility.
6. Power on the ViVOpay VEND III. The bootloader version appears under the ID TECH logo.
7. Click
Download Image
.
8. When prompted, locate and select the firmware (.hex file) to download and click
OK
.
A progress bar indicates the status of the download. It will take approximately eight minutes to
complete the download.
9. When the download is complete disconnect the ViVOpay VEND III from the PC and power.
The new firmware will be active next time you apply power to the ViVOpay VEND
III.
10. Connect the ViVOpay VEND III to the POS with the appropriate data cable.
11. Reconnect power.
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