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Vend III User Guide

80135501-001
10-25-2013

Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.

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Summary of Contents for Vend III

Page 1: ...Vend III User Guide 80135501 001 10 25 2013 Copyright 2010 2013 International Technologies Systems Corp All rights reserved Page 1 of 18 ...

Page 2: ...lectronic mechanical recorded or any other method or translated into another language or language form without the express written consent of ID TECH ID TECH is a registered trademark of International Technologies and Systems Corporation ViVOpay and Value through Innovation are trademarks of International Technologies and Systems Corporation Other trademarks are the property of the respective owne...

Page 3: ...Connector and SAM Access 7 2 3 2 Install a SAM Card 7 2 3 3 Connect Data and Power 8 2 3 4 Connect Ethernet 10 2 3 5 External Mount 11 2 3 6 Internal Mount 11 2 4 Testing the Installation 13 3 0 Troubleshooting and Maintenance 14 3 1 Troubleshooting 14 3 1 1 Onboard Diagnostics 15 3 2 Maintenance 15 3 2 1 Upgrading the Firmware 16 4 0 ViVOpay VEND III Specifications 17 4 1 1 Lithium Battery Warnin...

Page 4: ...ViVOpay VEND III complies with ISO IEC 18092 nd supports the full peer to peer NFC feature set a ViVOpay VEND III is certified for the following contactless payment applications EMVCo CCPS MasterCard PayPass M Chip Visa payWave VCPS American Express ExpressPay Discover DPAS Mifare Passthrough ISIS SmartTap Google Wallet ViVOpay VEND III also fully supports magnetic stripe applications This documen...

Page 5: ...X designates cable length Copyright 2010 2013 International Technologies Systems Corp All rights reserved Page 5 of 18 Power supply US North America P N 140 2035 00 Europe P N 140 2035 01 United Kingdom P N 140 2035 02 Australia P N 140 2035 03 This power supply is recommended and approved by ID TECH to comply with FCC rules and regulations You may also need the following Four M3 screws If you wan...

Page 6: ... a radio frequency antenna The range reading distance and performance of the reader can be affected by other radio frequency emitters and proximity to metal For best performance adhere to the following guidelines Do not position the ViVOpay VEND III closer than 1 foot 30 cm to other ViVOpay readers or other RF emitting devices non NFC Some environments may require greater distances Do not position...

Page 7: ...e three SAM card slots in addition to one SoftSAM Consequently the physical SAMs are labeled SAM 2 through SAM 4 left to right If you are using a SAM card s in your application insert the AM card as described in the following steps S Warning Do not insert or remove a SAM card while the ViVOpay VEND III is powered This will cause permanent damage to the SAM card To install a SAM card 1 Use your fin...

Page 8: ...plication The power is received on the data connector The product is intended to be powered by a DC source from 5 VDC to 45 VDC this power source should comply with the Limited Power Source requirements sub clause 2 5 of UL IEC 60950 1 It is recommended to power the product with a LPS UL Listed Class 2 IEC certified DC power supply output rated Vdc 0 67 A 9 The pinouts for the POS side of the data...

Page 9: ...Description 1 VBus 2 Data DM 3 Data DP 4 GND 5 GND 6 Power 12 VDC To connect data and power 1 Connect your data cable to the RS232 USB port Copyright 2010 2013 International Technologies Systems Corp All rights reserved Page 9 of 18 ...

Page 10: ...g upon the pplication a If the reader fails to power up try reseating the power connector or change to a different power outlet For more troubleshooting information see Troubleshooting on page 13 2 3 4 Connect Ethernet To connect to Ethernet 1 Insert a CAT5 or better cable into the Ethernet port Note The TCP protocol stack is not supported in the initial product release 2 Connect the other end of ...

Page 11: ... the center of the area inside the mounting holes 3 Position the ViVOpay VEND III over the mounting holes and use four M4 screws not supplied long enough to secure the ViVOpay VEND III to the mounting surface 2 3 6 Internal Mount The ViVOpay VEND III can be supplied with a bracket designed to install the ViVOpay VEND III in the same cation as a currency acceptance device lo To mount internally 1 D...

Page 12: ...END III with bracket from inside the vending machine Figure 3 Placing the reader ViVOpay Vend shown 5 Secure the ViVOpay VEND III with the fasteners from Step 3 Copyright 2010 2013 International Technologies Systems Corp All rights reserved Page 12 of 18 ...

Page 13: ...e check that the ViVOpay VEND III and the POS are communicating correctly by performing a sample transaction using a contactless card and a magstripe card You can also test basic functionality using the Onboard Diagnostics OBD described in Onboard Diagnostics on page 14 Copyright 2010 2013 International Technologies Systems Corp All rights reserved Page 13 of 18 ...

Page 14: ...card fob phone used Verify that correct firmware is loaded local support representative only Verify that power is on and correct voltage and current are present Verify that power cable plug is fully inserted Replace the reader Some cards fobs phones read Wrong firmware contac your local t Verify that correct firmware is loaded on support representative reader local support representative only but ...

Page 15: ...ostic tool operation instructions to follow 3 2 Maintenance The ViVOpay VEND III contains no user serviceable parts within its enclosure Do not open the ViVOpay VEND III enclosure WARNING Attempting to open the ViVOpay VEND III enclosure will trigger security measures and it will stop functioning even after reassembly You can upgrade the ViVOpay VEND III s firmware if required Copyright 2010 2013 ...

Page 16: ...ivopay inf file to the Windows inf directory 4 Connect the USB data cable to the ViVOpay VEND III and PC see Connect Data and Power on page 6 5 Double click the ViVO download utility icon or exe to start the utility 6 Power on the ViVOpay VEND III The bootloader version appears under the ID TECH logo 7 Click Download Image 8 When prompted locate and select the firmware hex file to download and cli...

Page 17: ...22 F Storage Temp 40 to 85 C 40 to 185 F Operating Humidity 0 to 90 non condensing Operating Environment Indoor and outdoor Power Voltage 5 45 VDC regulated 0 10 Consumption 4 1 1 Lithium Battery Warning The Lithium Battery used in the products may not be replaced by the user The product must be returned to a ID TECH Inc authorized service center for replacement with the same or equivalent type re...

Page 18: ...ormation for User The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment In cases where the manual is provided only in a form other than paper such as on a computer disk or over the Internet the inf...

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