Vivax V DESIGN ACP-12CH35AEVI GOLD, User Manual

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Problem Possible Causes Solution
The unit is not working
Power failure Wait for the power to be restored
The power is turned off Turn on the power
The fuse is burned out Replace the fuse
Remote control batteries are dead Replace batteries
The Unit's 3-minute protection has been
activated
Wait three minutes after restarting the
unit
Timer is activated Turn timer off
The unit starts and stops frequently
There's too much or too little refrigerant in
the system
Check for leaks and recharge the system
with refrigerant.
Incompressible gas or moisture has entered
the system.
Evacuate and recharge the system with
refrigerant
The compressor is broken Replace the compressor
The voltage is too high or too low Install a manostat to regulate the voltage
Poor heating performance
The outdoor temperature is lower than 7°C
(44.5°F)
Use auxiliary heating device
Cold air is entering through doors and
windows
Make sure that all doors and windows
are closed during use
Low refrigerant due to leak or long-term use
Check for leaks, re-seal if necessary and
top off refrigerant
Indicator lamps continue flashing The unit may stop operation or continue to run safely. If the indicator lamps continue to
flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service
center.
Error code appears in the window
display of indoor unit:
• E0, El, E2...
• PI, P2, P3...
• F1, F2, F3...
NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and
contact an authorized service center.