Vivax V DESIGN ACP-12CH35AEVI GOLD, User Manual

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Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem Possible Causes Solution
Poor Cooling Performance
Temperature setting may be higher
than ambient room temperature
Lower the temperature setting
The heat exchanger on the indoor or
outdoor unit is
dirty
Clean the affected heat exchanger
The air filter is dirty
Remove the filter and clean it according to
instructions
The air inlet or outlet of either unit is
blocked
Turn the unit off, remove the obstruction and turn
it back on
Doors and windows are open
Make sure that all doors and windows are closed
while operating the unit
Excessive heat is generated by sunlight
Close windows and curtains during periods of
high heat or bright sunshine
Too many sources of heat in the room
(people, computers, electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak or
long-term use
Check for leaks, re-seal if necessary and top off
refrigerant
SILENCE function is activated
SILENCE function can lower product performance
by reducing operating frequency. Turn off
SILENCE function.