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LW Player User Guide v2.6
page 12 / 70
3.3.
Troubleshoot
The installation result of the software package appears in the DOS window.
Please check if the status SUCCEEDED. If a FAIL message appears, here are some known
possible causes:
1)
DLL installation FAIL:
If there were all the statuses FAIL, check user access settings. The installer.cmd must be
ran as administrator. Check UAC settings for the user try disabling UAC.
If there are
livewire.dll, LiveWireVBShell.dll, AssemblyServer.exe
installation FAILS
,
the MS VC Redistributable 2008 x86 hasn’t been properly installed. Please repair the
redistributable packege.
Next repeat registering of the dll using install.cmd or RegSvr32.exe either.
2)
Driver was not installed:
Open
Device Manager
. Select the
Unknown device
in
Sound, video and game
controllers section
. Press
Install Driver
. Select “Browse my computer for driver
software”. In the next window select the driver from the released package.
