15
W
a r r a n t y
5.
WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal or extreme conditions,
or failure to follow the operating instructions will void this Warranty.
The Warranty is also void if repairs to the Machine or any component part of the Machine are performed
by someone other than either Vitamix or an authorised Vitamix Service Provider, or if any component part
of a Machine subject to this Warranty is used in combination with a motor base or container that is not
expressly authorised by Vitamix.
6.
HOW TO OBTAIN RETURN AUTHORISATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or repair, please
call Vitamix Customer Service on +1-800-848-2649 or +1-440-235-4840. You will be asked to provide
a date of purchase and proof of purchase for any product that has not been registered with Vitamix. For
a product subject to this Warranty, you will be provided with a returns authorisation number, up-to-date
delivery instructions and a pre-paid returns collection label. Vitamix will pay standard delivery costs on
the return of a Machine or component part for warranty service and repair, and for return shipment of
the product to you after the warranty repair or replacement. The purchaser is responsible for the costs of
special shipping requests.
Within the U.S.A., this Warranty is honoured directly through the Vita-Mix® Corporation.
Vita-Mix® Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1.800.848.2649
You will be deemed to have accepted the returned product ’as is’ upon delivery unless you notify Vitamix
of any problem, including shipment damage, within 48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada but is currently outside the U.S.A. or Canada,
all shipping and resulting taxes and duties are at the owner’s expense. Call 1+1.440.235.4840 or
email [email protected] for more details.
