1. Problem:
• Loud noise from blender container
blade area
• Container blades do not spin
• Increased vibration
• Leaking from bottom of container
Solution #1:
Broken or worn drive socket. Replace (Item
#891). Instructions are included with part.
Solution #2:
Check blade assembly for loose, damaged
or nicked components and replace.
Solution #3:
Tighten retainer nut with the retainer nut
wrench moving clockwise until it is snug.
(See page 19.)
2. Problem:
• Loud grinding noise from the blender
motor
Solution #1:
Due to some damaged motor bearings, your
machine may need to be repaired. Call
Vita-Mix Technical Support.
4. Problem:
• Machine starts then shuts off
Solution #1:
Check to make sure there is power to the
machine.
Solution #2:
Call Vita-Mix Technical Support
5. Problem:
• Display window reads “SHUT DOWN
SEE MANUAL”
Solution #1:
Let the machine cool for an hour, then
restart.
Solution #2:
Call Vita-Mix Technical Support.
6. Problem:
• Display window reads “MOTOR
LOCKED PROGRAM TERMINATED”
Solution #1:
Let the machine cool down for an hour,
then restart.
Solution #2:
Call Vita-Mix Technical Support if the
machine does not work after sitting at room
temperature for 24 hours.
3. Problem:
• Machine will not run
• Display window does not say “READY”
Solution #1:
Double-check to make sure power cord is
firmly in power outlet.
Solution #2:
Check to make sure the ON/OFF power
switch is in the ON position.
Solution #3:
Turn the ON/OFF power switch to OFF, then
ON, to reboot the electronics.
24
