Visonic PowerMaster-360R, Installer'S Manual

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6. Maintenance
64 D-307083 PowerMaster-360R Installer's Guide
Option Instructions
change to
<Pls chck MailBox>
.
Check the private email inbox to view the sent email.
Note:
1.
For test success, the event must first reach the server before the server can send the
email to the user’s inbox.
2.
Since a Burglary alarm is sent, an alarm event must be configured for reporting events
(see sections 4.6.3 Configuring Events Reporting to Monitoring Stations and 4.6.4
Configuring Events Reporting to Private Users).
6.
Maintenance
6.1 Handling system faults
Fault What it means Possible Solution
1-WAY The control panel cannot configure or control
the device.
Battery consumption increases.
 Make sure the device is physically
present.
 Check the display for device faults, for
example, low battery.
 Use RF diagnostics to check the current
signal strength and during the last 24
hours.
 Open the device cover and replace the
battery or press the tamper switch.
 Install the device in a different location.
 Replace the device.
AC FAILURE There is no power to gas sensor
Make sure that the AC/DC adapter is
connected properly
AC SUPPLY
FAILURE
There is no power and the system is working
on backup battery power
Make sure that the AC/DC adapter is
connected properly
CLEAN ME The fire detector must be cleaned
Use a vacuum cleaner to clean the detector
air vents occasionally to keep them free of
dust.
COMM. FAILURE A message could not be sent to the
monitoring station or to a private telephone
or a message was sent but was not
acknowledged
 Check telephone cable connection
 Check that correct telephone number has
been dialed.

Dial Monitoring Station to check whether
or not events are received.
CPU LOW
BATTERY
The backup battery within the control panel
is weak and must be replaced. See section
6.2, Replacing the Backup Battery.
 Check that AC power is available to the
Panel.

If the problem exists for more than 72
hours, replace the battery pack
CPU TAMPER
OPEN
The control panel was physically tampered
with or its cover was opened, or it was
removed from wall.
The control panel is not closed properly.
Open the control panel and then close it.
GAS TROUBLE Gas detector failure Gas detector: Disconnect and then put back
the AC power supply connector CO Gas
detector: Replace the detector
GSM NET FAIL The GSM communicator is not able to
connect to the cellular network.
 Move the Panel and GSM unit to another
location.
 Enter and exit the Installer Mode menu
 Disconnect GSM unit and install it again