VisionxIP VxIP 9211 User Manual Download Page 66

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Application Setting > Firmware upgrade

Contact your dealer for more information about firmware upgrade. The sales
representative will transmit the latest version to you via e-mail. When you receive the
firmware, decompress the file (

uImage.gz)

to your PC and follow the steps below to

execute the upgrade.

Important! Read Carefully!!

Close all active applications on your PC.

Select “Firmware Upgrade”

The Firmware Upgrade Setting page appears.

Firmware upgrade page

Summary of Contents for VxIP 9211

Page 1: ...VxIP 9211 VxIP 9211w 3GPP PAN TILT NETWORK DOME CAMERA User s Manual Version 1 0 ...

Page 2: ...14 Change the Internet Explorer Setting 15 Enter the Main Page 16 Camera Main Page 18 System Settings 28 Basic Settings 28 System 28 Video Image 30 Audio Sound 37 User User 38 Network Network Settings 40 Network 40 Wireless 41 Streaming 46 PPPoE 47 DDNS 49 UPnP 50 SMTP Server 52 Samba 54 Date Time 57 IP Filter 58 Application Setting 59 Event 59 Motion Detection 65 Firmware upgrade 66 Factory Defau...

Page 3: ...Mail info visionxip com Web www visionxip com 3 Attachment B Bandwidth Estimation 73 Attachment C Troubleshooting and FAQs 74 ...

Page 4: ...ckage Contents The PT Network Dome Camera is provided with the following accessories Please contact your dealer if any one of the following is missing 1 PT Network Dome Camera 2 12V DC power cable 3 Device Cover 4 Screws 5 AV Y cable 6 Quick guide 7 CD ...

Page 5: ...vironment LAN 10 100M Ethernet Wireless LAN 802 11b or 802 11g Monitor System Requirements OS support Windows 2000 Professional SP4 XP Home SP2 Browser support Internet Explorer 6 x or later Hardware CPU Pentium 4 2 4 GHz or later Memory 256 MB 512 MB recommended VGA card resolution 800 x 600 or higher ...

Page 6: ...IE browser 6 0 or above connected to the Internet Camera via the network to monitor pre set places remotely The PT Network Dome Camera provides great remote accessibility of personal home and assets just as though you were really there The PT Network Dome Camera features z 1 3 CCD color image sensor to ensure clear and vivid imaging effect z MPEG4 MJPEG dual video compression mode and dual coding ...

Page 7: ...e a video audio output cable for external video audio transmission if required Wiring of the product DC Power Plug the power cable in the power socket on the product Device cover The bundled device cover can be used to fix the product to the ceiling and adorn the surrounding screw holes When using the bundled screws for fixing check if there are reinforced steel bars or power cables behind the fix...

Page 8: ... may cause it to drop possibly causing injuries to personnel or damage to the product Note 2 When installing this product pay attention to the horizontal angle Over tilting may cause abnormal operation of the camera lens Audio Video Output Plug the AV converter into the audio video output The yellow RCA female plug is for video output The white RCA female plug is for audio output LAN Socket Connec...

Page 9: ...ore the unit to factory settings Built in microphone The product is provided with built in microphone pickup function Don t block this hole if you want to use this function to acquire the best audio response Link LED and Event LED 1 Link LED The green LED lights up when you transmit images after turning on the camera 2 Event LED The green LED flashes when motion or alert detection is implemented a...

Page 10: ...to a sturdy flat surface made of wood cement metal etc The bundled screws are applicable to wooden boards To secure it to other materials please choose the appropriate screws Note 2 When using the screws to secure this product to the ceiling be careful not to drop the screws and hurt your eyes Note 3 Pay attention to the horizontal angle when installing this product over tilting or a vertical angl...

Page 11: ... to the bundled Quick Installation Guide for quick installation The LED light status can be set to display three different statuses 1 Always On 2 Always Off 3 Random blink Refer to the System Setting chapter for details on the LED status setup 3 Cleaning and Maintenance After a period of use the transparent cover may be covered with a layer of dust that downgrades the image quality Please remove t...

Page 12: ...ct from your LAN The factory IP setting 192 168 0 20 appears on the screen 3 Changing the IP address and related settings for the network environment When you find the camera click it and the settings will appear on the right side Change the settings for the new network environment you need You must enter new settings in the IP Netmask and Gateway fields and keep the settings in other fields Uncha...

Page 13: ...INDER software 3 If the IP FINDER software cannot be executed check your antivirus software or firewall to remove the block 4 Field description You can give a name to your camera such as PT_IP or PT IP No spaces allowed such as PI IP You can change the settings for IP Gateway Address and Network Mask to meet the requirements of your network environment The product uses HTTP Port1 and does not supp...

Page 14: ...o 192 168 0 49 b Restart ADSL router After completing the settings you can operate the camera from a WAN IP Address via the ADSL router Example The Virtual Server setting screen of the Zonet ADSL router Note 1 The virtual server setting screen is not the same for all ADSL routers Refer to the manual of the ADSL router you purchased for more information about the setting Note 2 Not all virtual serv...

Page 15: ...n you connect it to the Internet To ensure successful download of the software the Internet Explorer security settings must be changed accordingly Make sure that the security level is set to Level II the commonly used default security level Steps Open the IE browser Î Tools Î Internet Options Î Security Î Custom Level Check the security setting Note This product supports IE 6 0 or above Check that...

Page 16: ...root Default Password root You can access the camera as an administrator by default and set up for other users or privileges from the Basic Settings User 3 Installation of Internet Explorer ad hoc components When the username and password are confirmed a control setup screen pops up under the IE address bar Click Install ActiveX Control to install the controls When the login screen appears key in ...

Page 17: ...all The ActiveX Control is named UIC ActiveX Control This software is owned by UIC and well certified You can use it without any doubts about its validity 5 When ActiveX Control is installed successfully you will see the camera image and interface Camera main page and image Click Install ActiveX Control Click Install ...

Page 18: ...Information bar 1 Format resolution of the current video stream 2 FPS Frame Per Second of the current video stream 3 BitRate bandwidth per second of the current video stream Attention Please change the streaming setting to HTTP if nothing appears in the image area Image area Product name ...

Page 19: ...nel 1 Camera direction controls the direction of the camera up down left right home position 2 Camera speed controls the rotation speed of the camera from 1 lowest to 7 highest Speed 1 2 3 4 5 6 7 Angle Sec 3 20 40 60 80 100 120 Direction control Rotation speed ...

Page 20: ...oints for the camera 16 points 4 Click Update to exit 1 Click Set to enter the Preset Setting screen 2 Enter the name of the location 3 Control the camera direction 5 Select the number you need and click Go The camera moves to the area automatically as set up by the selected number ...

Page 21: ...d points must be set for this function to work This function allows the setting of 5 tour groups 1 Click Set to enter the Tour Setting screen 2 Name the tour You can set up 5 tour groups at maximum 3 Dwelling time sec at each tour point 4 Select a preset location for the camera 5 Click Update to Exit 6 Click Enable to activate the tour function ...

Page 22: ...played Save Warning Image The Enable Disable button is used to start or cancel the Save Warning Image to Snapshot folder function When the button displays Enable this indicates that you have to click on this button to enable it If the save image function is set to Enable double click on the message line to pop out the image of this warning When a warning is triggered there will be a message displa...

Page 23: ... Chinese Traditional Chinese and Japanese 9 Camera Position sets the position for display of the image Desktop Upside down image Ceiling Normal image displays on the desktop default value Mirror Mirror image Rotate 180 Mirrored and upside down Selects language Set the position for display of image Formatted Bullets and Numbering ...

Page 24: ...o through the firewall Refer to Setting Basic Setting Network Streaming for more information UDP provides the fastest but most unreliable transmission service Video streams are transmitted through UDP Port 50000 60000 by default to ensure the fastest image transmission However video fragment or mosaics may occur due to poor transmission quality TCP provides reliable data transmission Video streams...

Page 25: ...Mail info visionxip com Web www visionxip com 25 Select a video stream protocol Formatted Bullets and Numbering ...

Page 26: ...utton to start video recording and save the image file in the preset directory C video A red mark appears at the bottom left corner of the image when the recording function is running 14 Snapshot executes the snapshot function Click this button to capture an image and save it to the preset directory C snapshot Adjust brightness contrast of the image Recording button Snapshot button Formatted Bulle...

Page 27: ... icon to indicate the mute status 17 ANS Automatic Noise Suppression system The ANS function is enabled by default and it is recommended to keep this function enabled This function can suppress background noise around the camera such as regular fan noise Click the button to disable the ANS function A cross out mark appears on the ANS icon to indicate the noise supprfession status Save the path Cli...

Page 28: ...tion Firmware Firmware version information Current Viewers The number of viewers who are currently accessing the video stream LED Event status You can set the LED display mode ON OFF Flash here ON The LED flashes when any motion detection or alert trigger is identified OFF LED is turned off Flash LED flashes according to the user defined interval LED Link status You can set the LED display mode ON...

Page 29: ...Mail info visionxip com Web www visionxip com 29 note that all information is deleted when you turn off the machine ...

Page 30: ...unction the following requirements must be met Contact your telecom company to learn more about the connection conditions 1 3G phone Your cellular phone functions properly and supports 3G service The compatible cellular phones that have passed our test are Nokia 6630 Nokia N73 Wibo WinII Nokia E61 Nokia N70 Nokia N93 2 3G phone number is available 3 The 3G wireless networking service is available ...

Page 31: ...Add a new link 4 Enter the link name 5 Enter the IP address of the camera e g rtsp xxx xxx xxx xxx 554 cam1 3gpp 7 Select this stream name to proceed with linking 8 Select Yes to connect 9 Connecting 10 Loading the image 6 Select OK to save the setting ...

Page 32: ...Mail info visionxip com Web www visionxip com 32 11 Video stream screen ...

Page 33: ...lution Generally speaking selection of resolution is dependent on the bandwidth of the network you are using This product offers different selections for video audio settings However to ensure undisrupted image transmission you need a higher uploading bandwidth Generally it is recommended to use CIF resolution for normal bandwidth To meet other requirements refer to Attachment B for more informati...

Page 34: ...eo resolution Basic Setting Video Image Video Image Video Quality You can select Fix Quality resolution priority or Fix Bitrate fluency priority at the same bandwidth Five options are available for your choice Best Better Normal Fast and Fastest 16 transmission speeds ranging from 32K to 4M are available in the Fix Bitrate mode The higher the transmission speed the better the quality and fluency S...

Page 35: ...ifference from the I Frame is identified You may change GOP to 10 with this concern to avoid disruption of the transmission The GOP is 15 by default Basic Setting Video Image OSD You can set to display the date camera name and other information on the screen Basic Setting Video Image OSD Display Mode You can select to display the date Date time Time or text Text Basic Setting Video Image OSD Displ...

Page 36: ...Mail info visionxip com Web www visionxip com 36 Brightness contract adjustment OSD setting Date time and text display ...

Page 37: ...g Audio Audio sound setting Basic Setting Audio Audio Audio Raw Format You can select No Audio or PCM When you select No Audio the sound transmission from the built in microphone pauses When you select PCM the sound transmission resumes The factory default is PCM Sound transmission format ...

Page 38: ...eo Setting v v 3GPP v v Audio Setting v v Date Time Setting v User Setting root Network Setting v Wireless v DDNS setting v PPPoE setting v Streaming v UPnP v SMTP v SAMBA v Notification v IP Filter setting v Event Setting v v schedule setting v v event server v v trigger setting v v Motion Setting v v Firmware Upgrade root Factory default v Reboot Setting v PTZ Control v User with PTZ privilege S...

Page 39: ...neously can be defined Note The initial login name and password of this product is root This root user name cannot be deleted but the password can be changed For security purposes we recommend that you change and remember the password after the first login If you forget the new password the only way is to use the hardware Reset key to restore the Factory Default User setting Add a new user and set...

Page 40: ...you select DHCP ON and access the DHCP network environment the camera will automatically send a DHCP packet to request an IP address This IP address is assigned automatically from the DHCP server on the network No additional settings are required for this page unless you need to change the network configuration The DHCP status of the camera is OFF by default Other settings For IP address Subnet ma...

Page 41: ...connected to the network cable Where wireless network is required you need to remove the network cable after completing the wireless network setting and restart the machine Note Only VXIP 9771W provides the wireless networking function VXIP 9177 and VXIP 9711P do not provide this function Basic Setting Network Wireless Wireless Wireless network setting page Wireless networking mode ...

Page 42: ...nects to the network via the wireless AP 2 AdHoc Point to point networking mode This camera connects to other wireless devices via a wireless network when it is in the AdHoc point to point networking mode i e the product connects to other devices equipped with built in wireless connection function without the need to access from any AP Note Where no IP address is assigned from the DHCP server the ...

Page 43: ...ecurity of data is highly protected by encryption during transmission Note Refer to the user setting instructions of your wireless IP sharer for more information SSID Service Set Identifier Enter the name of the base station AP to which you want to connect Network authentication type Base station SSID name Base station encryption settings ...

Page 44: ...n settings You can use acomputer equipped with wireless networking function to view the available wireless networks from the Windows system Encryption mode 64Bit or 128Bit Authentication type Group KEY1 KEY2 KEY3 KEY4 Then change the settings on the wireless networking setting page to make them conform to the settings of the base station Encryption options IP setting in the wireless networking mod...

Page 45: ...d encryption mode You can set up 64 Bit or 128 Bit WEP key password encryption mode A set of 64 Bit encryptions is equivalent to 10 sets of hexadecimal digits or 5 sets of ASCII characters A set of 128 Bit encryptions is equivalent to 26 sets of hexadecimal digits or 13 sets of ASCII characters Encoding HEX ASCII Available characters 0 9 a f A F 0 9 a f A Z 64 Bit 10 5 128 Bit 26 13 Ex Wireless mo...

Page 46: ...he DHCP server on the network No additional settings are required for this page unless you need to change the network configuration The DHCP status of the camera is OFF by default Other settings For IP address Subnet mask Default gateway DNS 1 and DNS 2 the DHCP server will assign these values automatically when DHCP is in ON status otherwise you need to key in the values manually Basic Setting Ne...

Page 47: ...and apply to an ISP such as HiNet and an ADSL provider such as Chunghwa Telecom for ADSL service to roam the Internet through ordinary twisted copper wires PPPoE Point to Point Protocol over Ethernet is applicable to networking via a xDSL or cable modem PPPoE setting must be executed in the LAN environment for your PC to connect to ADSL Follow the steps below to complete the setting 1 Dial You can...

Page 48: ...tting Î Basic Settings Î Notification to set some settings There are three ways to get information 1 SMTP 2 FTP 3 HTTP For details refer to the Notification Setup Menu Note You can use the DDNS function to access the camera Refer to the DDNS Setting page for more information Basic Setting Network PPPoE PPPoE Dial You can select whether or not to dial when you boot the machine On Boot or Off Userna...

Page 49: ...ress each time you connect to the Internet the DDNS helps you locate your website and access your website easily You can find a lot of free DDNS service providers on the Internet such as www no ip com and www DynDNS org Some gateway routers can directly communicate with DDNS In this case you may directly enter your DDNS account on the setting page in the Internet router and then the router will up...

Page 50: ...address and the port of the router Enter the IP address in the Internet Explorer to penetrate the NAT Basic Setting Network UPnP UPnP Device Active yes enable no disable Device Name the name of the UPnP device Basic Setting Network UPnP UPnP Traversal Active yes enable no disable Port Range the range of the usable ports from 32768 to 65535 as default Link URL location After the network camera pene...

Page 51: ...indows component installation 2 Open Windows firewall option 1 Click Control Panel 2 Click Add Remove Programs 3 Click Add Remove Windows Components 4 Click Networking Services 5 Click Detail 6 Check UPuP User Interface 1 Click Windows Firewall in the Control Panel 2 Click Exceptions 3 Check UPnP Configuration ...

Page 52: ...ered To use this function a mail server setting for the camera is required Enter the following information in sequential order to complete the setting z SMTP server the SMTP server IP address z SMTP From the email of the sender i e xxx xxx com z SMTP Authentication enables disables z User name the SMTP server username z Password the password of the SMTP server z Select SAVE to save the setting 1 O...

Page 53: ...Mail info visionxip com Web www visionxip com 53 ...

Page 54: ...amba Authentication Enable Disable Username the username Password the password Path specify the IP address of the computer you want to share with and the file name i e 192 168 0 X xxx Shared Folder Size MB the total capacity of the folder Always remember to set the size of the folder to avoid exhaustion of disk capacity Max Record File Size MB the upper limit of the record file size The size shoul...

Page 55: ... Save to complete and activate your settings 2 Notification via FTP server Basic Setting Network Notification of IP Address Change FTP Notification FTP Server FTP Server name FTP Port FTP port The default setting is 21 recommended FTP Upload path the path to upload files FTP Login name the name to log in the FTP FTP Login Password the password to log in the FTP Select Save to complete and activate...

Page 56: ...Mail info visionxip com Web www visionxip com 56 Notification setting ...

Page 57: ...the camera time with your PC time 2 Get Time from an NTP server synchronize the time with the NTP Network Time Protocol z Click on the NTP Button z Enter the NTP server s IP address z Press SAVE to activate it The camera will update its time once obtaining the NTP time Note The default NTP servers are A NTP Server 1 198 123 30 132 B NTP Server 2 192 43 244 18 C NTP Server 3 133 100 9 2 3 Change th...

Page 58: ...s Basic Setting IP Filter Filter IP Address Overview of the set IPs Add enter the IP address you want to allow or deny the access of in the front field Remove removes a set IP addresses Remove All removes all the set IP address Special Attention Setting rules 1 Actions that may cause a limited connection are to be denied 2 Improper use of this function may cause disconnection from Internet You mig...

Page 59: ...amera is equipped with intelligent security management functions It ensures security monitoring by allowing user to define trigger events based on particular times and situations and sets the camera respond to the event Application Setting Event Event List trigger event setting Click Add Event to enter the trigger event setting ...

Page 60: ... no video transmission due to camera sabotage or other reasons On boot The alarm is triggered by reboot The camera will send an alarm when the system is rebooted due to power shortage sabotage or other reasons Response process trigger event response Note Multiple selections are available Active alarm out An event is detected by the security equipment connected from the DI terminal behind the machi...

Page 61: ... modify the event cluster setting Application Setting Event Trigger manual test of trigger response Whenever the camera detects abnormal events during the scheduled time it will automatically respond by performing trigger response There are 3 types of trigger responses alarm sending LED status indicator flash and emailing the alarm or recorded image to the specified server To use this function ent...

Page 62: ...vent status indicator Click Clear to turnoff the indicator LED Link status click Set to turn on the LED Link status indicator Click Clear to turnoff the indicator Trigger mail Sending mail Click Set after you enter the email address and subject to test the integrity of the sent mail Trigger FTP Sending AVI file to FTP Server Upload AVI files to FTP server to test the file integrity HTTP Server Sen...

Page 63: ...ss of the FTP Login Log in name Password Log in password Upload Path Uploading path Port Port Passive Check to set the FTP status as passive Click Add Http to go to the setting page and enter the information of the HTTP server you specified Name HTTP name Network Address HTTP IP address Login Log in name Password Log in password Proxy Proxy server name Add FTP setting page Add HTTP setting page ...

Page 64: ...g in name Proxy Password Proxy server log in password Click Add Tcp to go to the setting page and enter the information of the TCP server you specified Name TCP server name Network Address TCP IP address Port TCP port Modify Modifies the setting value Remove Removes the setting value Add TCP setting page ...

Page 65: ...djust the size of the frame drag the arrow to adjust after you move the mouse to the edge of the area and left click There are 3 frames available for setting You may adjust the sensitivity of the area by entering the degree of sensitivity in the Sensitive field 1 is least sensitive 100 is extremely sensitive Select Save to complete and activate your settings Motion detection setting Setting frame ...

Page 66: ...e sales representative will transmit the latest version to you via e mail When you receive the firmware decompress the file uImage gz to your PC and follow the steps below to execute the upgrade Important Read Carefully 1 Close all active applications on your PC 2 Select Firmware Upgrade 3 The Firmware Upgrade Setting page appears Firmware upgrade page ...

Page 67: ...e care during the process and make sure it is not interrupted during the operation The system may be damaged seriously and need to be returned to the factory for repair if the power cable is removed or becomes loose during the upgrade Firmware upgrading in a wireless network environment is not recommended because unstable packet transmission may bring about loss of data When the firmware upgrade h...

Page 68: ...factory default All changes you have made are deleted but the IP address and all settings relevant to networking remain valid including cable and wireless network settings Click Set to complete the reset Resets all parameters You can use this function to reset to factory default All changes including the IP address you have made are deleted Click Set and a warning window appears to ask if you real...

Page 69: ...ck Backup a file download window appears Back up the file named param bin Attention Don t change the file name otherwise the backup may fail File backup Restore backup parameters You can select this function to restore the changes you have made To do this click Browse to select a backup file and click submit to confirm the restoration ...

Page 70: ...Mail info visionxip com Web www visionxip com 70 Application Setting Reboot You can enable this function for the camera to reboot automatically ...

Page 71: ...t is provided with 2 sets of digital inputs and 1 set of digital outputs Pin 1 and Pin 2 of the terminal are used for external sensor 1 while Pin 2 and Pin 3 are used for external sensors 2 Please DO NOT connect with any device providing power for these three Pins to avoid burning Pin 4 5 and 6 are relays to control the normal open normal close of external devices These three Pins are relay output...

Page 72: ... be required provided by the customer for some cases to isolate the terminal and the high current equipment Where the voltage current of an external device exceeds the loading capability 5V of the Alarm I O the product would be damaged seriously Warning The alarm will be triggered when alarm pin 1 2 are formed as a short circuit Please do not connect the electric voltage or current into alarm inpu...

Page 73: ...ronment and the actual situation of the place being monitored Image Resolution Average range of Data Sizes 176 x 122 QCIF 20 40k bit 352 x 240 CIF 40 200k bit 640 x 480 VGA 180 400k bit 704 x 480 D1 200 530k bit Ex The transmission speed on the Internet is 2fps under 352 x 240 i e 40k 2 80k to 200 2 400k per second It is suggested to apply for 512K upload bandwidth Note 1 What the camera needs at ...

Page 74: ...camera Link LED does not light up Check that the attached standard transformer is not damaged Plug the power cable and reboot the machine If the problem remains contact your dealer for help What network cable is used for the camera The camera uses a 10 or 100 Base T Category 5 UTP network cable How to install and operate the camera behind a firewall If you have a firewall in your network environme...

Page 75: ...slow down the webpage access Please wait Be sure that you are using http port The default setting is Port 80 It will be converted to the private camera IP address The port assigned for your camera might not able to access the Internet Contact your ISP to acquire a usable port The proxy server might be blocking you from connecting to the camera Do not set the proxy server Please be sure that the de...

Page 76: ...etwork or objects of the image may affect the number of frames transmitted The number of frames may be less than the defined value when they are transmitted via a congested network The number of frames transmitted may become less when multiple users are viewing the video stream The network hub might be another reason for this problem especially when multiple camera video streams are viewed simulta...

Page 77: ...n around your camera Others How to reboot my camera If you only need to re boot the system and don t want to change any setting enter the Setting page and select the Reboot option at the bottom of the screen The system will reboot automatically I can t replay recorded files Confirm that you have installed Microsoft s DirectX 9 0 or above and use Windows Media Player 9 or above NOTE This equipment ...

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