Call Recorder PRI manual © 2009-2019 Vidicode®
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The software supports the use of an external IC card reader and CryptoCards.
11.1.2
Queries
The Call Recorder Access software has the ability to make a selection of recordings
according to a range of criteria such as date, time, call duration, name or number of
the caller or other call properties.
11.1.3
Call statistics
The Call Recorder Access System has a statistical module that draws charts of the
call distribution for you of a query from the database. This will allow you to quickly
answer questions such as how many calls remain unanswered and what it the time
distribution of that over the day? Similar questions can be answered for employees
or departments.
11.1.4
Fax viewing
The Call Recorders ISDN can be configured to record fax transmissions. The Call
Recorder Access System has the ability to differentiate between a fax transmission
recording and a normal recording. It can reconvert the recorded fax transmission to
the original image. A built-in viewer is used to view the original fax image. Usually
there is no loss of quality and the original fax can be viewed and printed.
11.2
The RTR Call Monitor software
RTR Call Monitoring stands for Real Time Remote Call Monitoring. The Call
Recorder ISDN features the RTR Call monitoring option. The optional RTR Call
