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Captivator Pro & Captivator ProTV User Guide
Problem
Live video window is black.
Condition
Video input is very dark.
Solution
Change the brightness, contrast, saturation, and gamma sliders
until the video is visible.
Condition
VM-Channel cable is connected incorrectly to your graphics
card or Captivator Pro/TV, or damaged.
Solution
Select the Video Display radio button in the Video Control Panel.
Set the Brightness, Contrast and Gamma sliders to maximum
value and then move the Gamma slider to its minimum value. If
the video window changes from black to gray to white, the
VM-Channel is OK. If the window stays black or displays a
pattern, the cable is connected incorrectly, or damaged.
Condition
You have adjusted the VM-Channel cable connection on your
graphics card or Captivator Pro/TV, but not rebooted your PC.
Solution
Close all open applications and reboot your computer.
Problem
Live video window is filled with diagonal stripes and no video is
visible.
Condition
The application is set to Preview mode, not Overlay mode.
Captivator Pro/TV does not support Preview mode.
Solution
Make sure that the application displays video in Overlay mode.
Problem
Live video is displayed in black and white.
Condition
The Captivator Pro/TV software is configured for the wrong
video standard.
Solution
Select the Video Source radio button in the Video Control Panel
Select the Detect Video button to configure Captivator Pro/TV
automatically. If the picture is still displayed in black and white,
try selecting the Standard radio button that matches your input
manually. (If you have a TV input, the signal is converted to the
Composite standard, and the S-Video radio button is grayed out.)
