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Contents

47

Troubleshooting

iv. If the error message appears when you capture large video

images using Microsoft VidCap, reduce the size of the video
image using the Video Format dialog box.

Problem

‘Capture driver is not installed’ or ‘Cannot open capture driver.
Driver is not installed.’ error message when starting a Video for
Windows application.

Condition

The base address setting does not match the jumper setting on
the card.

Solution

Change the jumper setting on the card  to correspond to the base
address shown in the Setup dialog box.

Condition

The Captivator Pro/TV software is incorrectly installed.

Solution

Remove the Captivator Pro/TV software—see the ReadMe file
on the Captivator Pro/TV Setup disk. Rerun the Setup program to
reinstall the Captivator Pro/TV software.

Error messages

“Error: 0x012a, VDI_ERR_NO_BOARD_EXISTS”

i. You have installed the software and scanned your system, but

the Captivator Pro/TV card is not yet installed. Install the
Captivator Pro/TV card.

ii. The base address setting does not match the jumper setting on

the card. Change the jumper setting on the card to correspond
to the base address shown in the Setup dialog box.

iii. There is a base address conflict with another card. Scan your

system for a free base address.

iv. Software is configured incorrectly. Run Setup again and

reinstall the software. You do not need to remove Captivator
Pro/TV from your PC.

“Error: 0x0425, VLPPAPI Error: MW_DMSD_DLL_LOAD_ERROR”

Use a text editor such as Notepad to check that the following
section and line are included in your SYSTEM.INI file in the
WINDOWS directory:

Summary of Contents for CaptivatorPro

Page 1: ...Contents 1 User Guide ...

Page 2: ...o revise this publication and to make changes in it from time to time without obligation of VideoLogic Limited to notify any person or organization of such revision or changes CAPTURING AND REPURPOSING IMAGES VideoLogic Ltd recommends that you observe the rights of the original artist or publisher of the images you capture If you plan to use a previously published image contact the artist or publi...

Page 3: ...o TV 10 Returning the registration card 10 Installing Captivator Pro TV 11 Before you start 11 Captivator Pro TV Setup 12 Running the Setup program 13 Installing the Captivator Pro TV card 15 Connecting the external cables 18 Changing Captivator Pro TV s hardware settings 19 How to change Captivator Pro TV s base address or interrupt setting 19 Displaying live video 23 How to display live video in...

Page 4: ...38 Tuning in TV channels 39 How to display the Captivator Pro TVTuner dialog 39 How to tune in TV channels 40 Troubleshooting 43 Error messages 47 Appendix A VideoLogic Captivator Pro TV MCI command set 49 Appendix B Captivator Pro TV technical details 53 Specifications 53 Connectors 54 Base address settings 55 Appendix C Technical support 57 Captivator Pro TV checklist 58 Appendix D Notices 59 In...

Page 5: ...ProTV allowing you to display live video directly from a TV aerial cable set top or satellite decoder Captivator ProTV has an audio output which can be connected to an external amplifier or speakers and an internal audio connector which can be connected to a sound card It is available in three variants which provide support for major TV broadcasting systems Captivator Pro and Captivator ProTV can ...

Page 6: ...vator ProTV is displayed below phono connector 3 5 mm jack phono connector TV tuner RF connector 16 bit ISA bus connector 16 bit ISA bus connector Captivator ProTV Captivator Pro 4 pin DIN connector 4 pin DIN connector VM Channel connector VM Channel connector base address jumper base address jumper serial number internal audio connector ...

Page 7: ...tive windows A ReadMe file in text format that contains information that was not available when this guide was written Help online Help files which explain in detail how to use the Captivator Pro TV Video Control Panel TV Snap and the MCI commands that the VideoLogic Captivator Pro TV driver supports The VideoLogic Captivator Pro TV driver which controls Captivator Pro TV supports Microsoft s MCI ...

Page 8: ... your booster If you need to share an aerial antenna feed with a TV or VCR it is best to use a booster with two or more outputs If you use a splitter make sure it is a low loss type as cheap passive splitters usually lose too much signal Software To use Captivator Pro TV you need Windows 3 1 or above running in enhanced mode Microsoft recommend DOS 5 0 or above for Video for Windows If you are usi...

Page 9: ... access to the documentation for the development system you are using You may also want to refer to Microsoft s Digital Video Command Set for the Media Control Interface August 7 1992 Revision 1 0 Part 098 37538 This document is available on CompuServe GO WINMM in library 2 MDK in the files DVMCI1 ZIP and DVMCIT ZIP These files are the same except that DVMCI1 ZIP is in Word for Windows format and ...

Page 10: ... have built up on you or your clothes Hold the card by the adapter bracket or by its edges do not touch the printed circuit board Do not place the card on top of your computer or on any other metal surface Prevent the card being accidently touched by anyone else Handle the card with care to avoid damage to the fragile electronic components mounted on both sides of the circuit board Returning the r...

Page 11: ...osition needs to be changed the Setup program shows you how to make the alterations before you install the card Do not reposition the jumper unless the Setup program recommends an alternative setting For further information on the jumper settings see Base address settings on page 55 Installing VM Channel enabled graphics cards with Captivator Pro TV If you are installing a VM Channel graphics card...

Page 12: ...install the Captivator Pro TV software or not You can run Setup in one of two modes Express or Custom If you are unfamiliar with installing computer software or hardware choose Express install This installs all the Captivator Pro TV software Check the following table to see which mode to choose Express install Custom install Yes Software installed automatically No You can choose which components t...

Page 13: ...r default floppy drive Substitute the correct drive letter for your computer if necessary You can stop Setup by choosing the Exit button in a dialog box Press F1 or use the Help button if you need further information on any of the options 1 Start Windows 2 Insert the Captivator Pro TV Setup disk into drive A of your computer 3 Choose Run from the File menu in Program Manager 4 At the command line ...

Page 14: ...you the correct position of the jumper for the current base address Remove the Captivator Pro TV card from its envelope taking care to discharge any static electricity from your body and clothing beforehand Compare the position of the jumper on your card to that on the screen and reposition the jumper as necessary Replace the card in its envelope ...

Page 15: ...o do this 3 Touch the bare metal chassis of your computer to discharge any static electricity 4 Locate an empty 16 bit expansion slot preferably next to your VM Channel enabled graphics card Remove the slot cover and keep the screw If you are using Captivator ProTV and you intend to connect a TV input to the TV tuner install it next to your graphics card but as far away as possible from the other ...

Page 16: ...ard into place but do not use excessive force 6 Secure Captivator Pro TV using the screw which you removed from the expansion slot cover If you are using the TV tuner make sure that you fit all the adaptor card fixing screws particularly to Captivator ProTV and expansion slot covers to all unused slots to minimize RF noise Captivator ProTV VM Channel enabled graphics card e g 928Movie ...

Page 17: ...ils Captivator ProTV s audio out connector is shown on page 6 Note If you want to control the audio output from Captivator ProTV using your sound card software but the CD in connector on your sound card is connected to a CD ROM drive connect the audio out jack on Captivator ProTV to the audio in jack on your sound card See page 18 for further details on connecting the external cables 9 Replace the...

Page 18: ...Composite video source to the phono connector or the 4 pin mini DIN connector an S Video source to the 4 pin mini DIN connector If you are using the external audio output on Captivator ProTV you can connect non powered Walkman type headphones self powered speakers or an amplifier to the 3 5 mm jack Alternatively you can connect the audio out jack on Captivator ProTV to the audio in jack on a sound...

Page 19: ... Pro TV and your machine will not boot or run Windows you probably have a base address clash If you have just installed the Captivator Pro TV software and card and your Captivator Pro TV applications freeze or quit unexpectedly or if you cannot capture video clips you probably have an interrupt clash How to change Captivator Pro TV s base address or interrupt setting You can change Captivator Pro ...

Page 20: ...ro TV 1 0 3 Choose the Setup button The Captivator Pro TV Setup dialog box appears This dialog box shows the current base address and interrupt settings You can scan your system to find out which base addresses and interrupts are available Some of the options shown in the Captivator Pro TV Setup dialog box may be grayed out If you already know a free base address or interrupt ignore steps 4 and 5 ...

Page 21: ... your system to lock up Such conflicts are rare and although inconvenient they do not do any harm Once a conflict has occurred the Captivator Pro TV software automatically excludes this base address from future scans thus preventing the same problem recurring If you want to scan all the base addresses including those that have been automatically excluded choose the Reset button first If you are on...

Page 22: ...ddress follow step 7 below 7 Exit Windows Switch off your computer monitor and any hardware devices such as printers connected to your computer Leave the power cable connected to the power outlet so that your computer is grounded Warning Always switch off your computer before removing the cover and observe the warnings specified in the manufacturer s documentation Remove the computer s cover Refer...

Page 23: ...g 256 colors How to display live video in a window To display live video you must configure Captivator Pro TV for your source and open a video window If you open the video window first it will be blank or display interference if you are using a TV input which has not been tuned until you have configured Captivator Pro TV 1 Make sure that you have connected your TV input or video source to Captivat...

Page 24: ... Panel from the Options menu 4 Select the Video Source radio button in the bottom left corner of the Video Control Panel to display the Video Source dialog box which you use to configure Captivator Pro TV for your input 5 Select the Source radio button that matches your input DIN Phono or TV Tuner ...

Page 25: ...that match your video source 7 When you have tuned in your TV channel or configured Captivator Pro TV for your video source live video should be displayed in the Video Window If you have any problems see the Troubleshooting section on page 43 If your video signal produces a rolling or jittering display try selecting the VCR Compensation option Avoid pausing your input as this can cause the signal ...

Page 26: ... Saturation to 0 to remove any color information iii Use the Brightness control to set the black level Try to set the darkest part of the image to true black not gray iv Use the Contrast control to set the white level Try to set the lightest part of the image to true white not gray v Use the Gamma control to adjust the mid tone level Try to get a good spread of middle tones so that the image has t...

Page 27: ...re using a display mode with 256 colors 8 bit or 65 thousand colors 16 bit Dithered images look more natural but grainier If you are using a display mode with 16 million colors 24 bit you do not need to dither the image 13 Select the Input Clipping radio button in the Video Control Panel to display the Input Clipping dialog box which you use to compensate for any flickering break up or black lines...

Page 28: ...Video Control Panel Choose OK to save the current settings on exit Choose Cancel to abandon changes on exit To close the Video Window and Captivator Pro TV Tuner dialog box double click on the Video Window Control menu box or choose the Close command from the Control menu of the Video Window ...

Page 29: ...rate of the AVI clip that you can capture without dropping frames the greater the bit depth the smaller the image must be and the lower the frame rate Typically a 486 66 MHz PC with a VL bus 928Movie should be able to capture 320 x 240 16 bit images at 15 frames per second to disk See Capture performance on page 30 It is not possible to capture full screen video at full frame rate because your har...

Page 30: ...omputer The faster the graphics card bus the quicker the data can be passed across it and the better the quality of the movie that you can capture Therefore to capture the best quality movies you should use a PCI Movie or VL bus 928Movie graphics card in a 486 66 MHz or faster PC with a minimum of 8 MB of RAM Managing your hard disk Do not use DoubleSpace or a similar application to compress video...

Page 31: ...ovie For example the video clips you capture are recorded with the same amount of colors as the display mode you are using if you have a clock on top of the video window when you capture an AVI clip the overlapping portion of the clock is also captured as part of the video Preview mode Preview mode when an application captures a video image and displays it on the screen is not available in Video f...

Page 32: ...32 Captivator Pro Captivator ProTV User Guide ...

Page 33: ...ou need in the image you are snapping For example if you want to snap an image with 65 thousand colors 16 bit you must use a display mode with 65 thousand or 16 million 24 bit colors This section briefly explains how to use TV Snap to snap and save an 8 bit 320 x 240 BMP image from a live source and how to save part of the captured image using the marquee tool For detailed information on TV Snap r...

Page 34: ...V Snap icon in the VM Channel Options program group to start the application The TV Snap window is displayed with a live video window You can resize either window by dragging the corner or border If the live window is displaying interference or is black you need to configure Captivator Pro TV for your input see step 3 3 Choose Video Source from the Options menu ...

Page 35: ...ivator Pro TV for your video source When you have tuned in your TV channel or configured Captivator Pro TV for your video source live video should appear in the Live Video window If you have any problems see the Troubleshooting section on page 43 5 If your video signal produces a rolling or jittering display try selecting the VCR Compensation option Avoid pausing your source as this can cause the ...

Page 36: ...s menu Choose Half Video or 320 x 240 from the Image size list box Set the Capture Format list box to 8 bit Palettized When you select 8 bit Palettized format you should set a palette if you do not set a palette the Windows default grayscale palette is used An 8 bit palette can contain up to 256 colors TV Snap allows you to set 236 of the colors to match the tone and hue of the image you want to s...

Page 37: ...rom the File menu or double click on the Live Window The snapped image is displayed in an Image window entitled Image 1 as a raw 8 bit RGB image Save the image as a BMP file using the Save As command from the File menu 10 To save an area of the image move the cursor over the Image window the pointer changes to a cross Click and drag the cursor to define an area and then choose Snap Region from the...

Page 38: ...mats supported You can save images that you snap to one of the following file formats using the Save As and Save Region As commands from the File menu TIFF uncompressed BMP uncompressed PCX TARGA GIF WPG WMF TIFF Huffman TIFF G3 Fax TIFF LWZ TIFF G4 Fax DCX BMP compressed JPEG EPS PICT TIFF Pack bits TIFF 2D ...

Page 39: ... you install the Captivator Pro TV software If you need to tune in to another frequency range for example when displaying broadcast TV in a different country you need to run the Setup program again and choose the TV region that you want to scan How to display the Captivator Pro TV Tuner dialog There are three ways to display the Captivator Pro TV Tuner dialog Captivator Pro TV Video Control Panel ...

Page 40: ...Tuner dialog box is displayed Note The first time you open the Tuner dialog box all the channel options will be blank The TV Region field displays the region that Setup scanned during installation 3 If you have a TV aerial or satellite decoder attached to Captivator ProTV select the Broadcast radio button at the bottom of the dialog box If you have a cable set top connected to Captivator ProTV sel...

Page 41: ...e channels accurately so tuning channels manually can be slow 6 Select a TV channel from the Channel name list box in the Tuner dialog box The TV picture should be displayed in the live Video Window Use the volume slider to set the output volume Select the Mute button to instantly cut the audio output to 0 7 To change the Channel name and assign a Button number for a channel display the Tuner dial...

Page 42: ...ttings 8 If you want to delete a channel from the Channel name list select the channel from the Channel name list box in the Tuner dialog and then choose the Delete Channel button in the Channel Setup dialog 9 When you have finished changing the channel attributes choose Close to close the Channel Setting dialog box 10 When you have configured the TV channels you can use the Captivator Pro TV Tune...

Page 43: ...Captivator Pro TV Condition Base address conflict with another card installed in your PC Solution Remove Captivator Pro TV and rerun Setup Make sure that the jumper on the card matches the position shown in Setup Problem Live video window is black Condition Input is incorrectly connected to Captivator Pro TV Solution Check that your input is correctly connected to Captivator Pro TV Condition Capti...

Page 44: ...nnection on your graphics card or Captivator Pro TV but not rebooted your PC Solution Close all open applications and reboot your computer Problem Live video window is filled with diagonal stripes and no video is visible Condition The application is set to Preview mode not Overlay mode Captivator Pro TV does not support Preview mode Solution Make sure that the application displays video in Overlay...

Page 45: ... iii remove any disk caching programs such as SmartDrive if you are capturing to hard disk iv remove any disk doubling software such as Stacker and DoubleSpace if capturing to hard disk v maximize the amount of conventional DOS memory by removing any unused TSR programs or device drivers from your AUTOEXEC BAT or CONFIG SYS files vi capture the clip to memory if it is short enough If the number of...

Page 46: ...lette is unsuitable for the clip Solution Make sure that you use a palette which contains the same range of colors as the video clip you want to capture See the documentation supplied with your capture application for details on how to set a palette for a clip Problem Captured clips stills have Windows graphics in them Condition Anything within the boundaries of the video window is captured when y...

Page 47: ...r Pro TV Setup disk Rerun the Setup program to reinstall the Captivator Pro TV software Error messages Error 0x012a VDI_ERR_NO_BOARD_EXISTS i You have installed the software and scanned your system but the Captivator Pro TV card is not yet installed Install the Captivator Pro TV card ii The base address setting does not match the jumper setting on the card Change the jumper setting on the card to ...

Page 48: ...r has been corrupted Run Setup again and reinstall the Captivator Pro TV software Error 0x0119 VDI_ERR_CANT_LOAD_INTERCEPTOR i You have not installed a VM Channel graphics card such as 928Movie or PCI Movie in your PC You must have a graphics card that supports the VM Channel installed in your PC and working before you install Captivator Pro TV ii The component PPSCALE DRV cannot be found Make sur...

Page 49: ...program group The following conventions are used below bold type shows a specific term that must be typed exactly as shown italic type identifies a placeholder for information you must supply surround optional flags and parameters separates mutually exclusive arguments enclose required arguments The digital video driver supports notify and wait as optional flags As all commands are synchronous how...

Page 50: ...algorithm count number n still quality algorithm algorithm current count video source count number n load alias filename open overlay alias device_alias open alias parent hwnd shareable style child overlapped popup boardtype type boardnum number put alias destination at rectangle window client at rectangle restore alias from filename at rectangle save alias filename at rectangle ...

Page 51: ... 3000 off on mirror off on source to number integer source to ntsc pal secam source to composite svideo source to DIN Phono TVTuner still algorithm name tint to integer 0 to 1000 vtr sync off on status alias bitsperpel brightness nominal color nominal contrast nominal field mode gamma video mirror video source number standard window handle maximized minimized visible unfreeze alias update alias at...

Page 52: ...r Pro Captivator ProTV User Guide window alias handle handle default state hide minimize minimized no action restore show show maximized show minimized show min noactive show na show noactivate normal text caption ...

Page 53: ...iver Video for Windows capture driver Power requirements Captivator Pro 12 V 12 V 5 V Typical 0 96 W 0 W 4 5 W Maximum 1 15 W 0 W 5 4 W Captivator ProTV 12 V 12 V 5 V Typical 3 6 W 0 22 W 5 0 W Maximum 4 32 W 0 26 W 6 0 W Operating temperature Captivator Pro and Captivator ProTV can be used between 10 C and 50 C inside the computer box Appendix B Captivator Pro TV technical details ...

Page 54: ...or you need an internal audio cable 62575 This cable is suitable for 928Movie with audio which uses an ELCO 60 8283 3048 45 001 connector or a Sound Blaster which use Molex 70066 G or 70400 G connectors You can order this cable from your Captivator ProTV supplier If your sound card does not use the same connectors as a 928Movie with audio or a Sound Blaster you should be able to get your local com...

Page 55: ...le in the following variants using the Philips 1200 series TV tuner Country Standard RF connector Part no UK Ireland Hong Kong PAL I IEC VL 60025 European except France PAL B G IEC VL 60026 North America NTSC M F Type VL 60024 Base address settings The illustration above shows the location of the four pairs of base address jumper pins and their addresses on Captivator Pro TV The default is 350 hex...

Page 56: ...56 Captivator Pro Captivator ProTV User Guide ...

Page 57: ...ica or 44 1923 271 301 up to 14400 baud 8 N 1 elsewhere Alternatively you can drop in to our CompuServe forum GO VIDEOLOGIC for the latest drivers software versions and product news updates 4 Contact your original supplier for technical help 5 Ring one of our customer support groups at 617 374 0700 in continental America or 44 1923 271300 elsewhere To help us help you quickly and efficiently pleas...

Page 58: ...list Captivator Pro TV serial number Software version number Graphics card Purchased from Purchase date Computer make and model Monitor make and model Hard disk capacity RAM Windows version number DOS version number Video for Windows version number Other installed cards ...

Page 59: ... with the national requirements PRODUCT SERVICE All VideoLogic products carry a 12 month warranty If you have a problem with a VideoLogic product contact your Reseller or place of purchase first Au thorized VideoLogic Resellers will be able to identify faults for you Products returned under warranty with relevant proof of purchase are serviced or replaced free of charge LIMITED WARRANTY VideoLogic...

Page 60: ...ill at its sole option either refund license fee or endeavor to correct Software Save as otherwise provided all implied warranties conditions or terms are excluded to the fullest extent permitted by law Except in respect of death or personal injury caused by VideoLogic s negligence VideoLogic shall not be liable to the Licensee for consequential or indirect loss whether loss of profit or otherwise...

Page 61: ...s 26 35 bulletin board 57 Button number 41 C cable TV input 40 Captivator Pro 5 Captivator Pro TV configuring 25 conflicts 19 connecting inputs 18 connecting to your graphics card17 installing 11 15 reconfiguring 19 Captivator ProTV 5 audio connections 5 18 connecting to a sound card 17 inputs 5 part numbers 55 TV inputs 39 capture performance 29 capturing full motion video 30 full screen video 29...

Page 62: ...ges 10 EN55022 approval 59 errors definitions 43 Express mode 12 extended MCI commands 49 external audio connections 18 F FaxBack number 57 file formats TV Snap 37 fine tuning channels 41 frame rate vs colors 29 frequency ranges TV tuner 39 further reading 9 G gamma 26 35 graphics and video mixing 31 graphics card software version 8 expansion bus 30 grayscale palette 36 grounding your computer 15 ...

Page 63: ...ts 8 RF connectors TV tuner 55 running Setup 13 S satellite TV input 40 saturation 26 35 saving part of a snapped image 37 scanning accuracy 22 base addresses 21 for interrupts 21 system lock up 21 TV channels 41 your computer 12 20 selecting TV channels 41 setting base address jumper 14 base addresses 11 color level 26 display modes 23 33 mid tones 26 palettes 36 picture characteristics 35 Setup ...

Page 64: ...ors 23 video and graphics mixing 31 Video Control Panel Both Fields 27 closing 28 errors 43 TV tuner dialog box 39 Video for Windows capture driver 29 clips recording 29 software version 8 video images setting up 26 Video Setup 7 26 Input Clipping 27 Video Display 26 Video Setup 26 Video Window 7 No Title 25 TV tuner dialog box 39 video window interference 23 VideoLogic Captivator Pro TV MCI comma...

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