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46
Captivator Pro & Captivator ProTV User Guide
Problem
Video clip was recorded without dropping many frames, but does
not play back smoothly.
Condition
The data rate of the clip is too high for your system.
Solution
Compress the video clip using a software compressor—such as
Indeo
™
, or Cinepak
™
—in VidEdit
™
or a similar application.
Problem
Quality of the captured clip is poor.
Condition
Capture format is set to 8-bit (256 colors).
Solution
To capture the best quality clips, set the capture format to 24-bit
(16 million colors). If this makes the capture files too big, or
causes too many frames to be dropped because of the increased
data rate, set the capture format to 16-bit (65 thousand colors).
This format offers a good compromise between color quality and
the size of your captured clips.
Condition
You are using 8-bit video and palette is unsuitable for the clip.
Solution
Make sure that you use a palette which contains the same range
of colors as the video clip you want to capture. See the
documentation supplied with your capture application for details
on how to set a palette for a clip.
Problem
Captured clips/stills have Windows graphics in them.
Condition
Anything within the boundaries of the video window is captured
when you capture a clip or snap a still.
Solution
Make sure that no other windows or dialog boxes overlap the
video window during capture.
Problem
‘Not enough memory’ or ‘Out of memory’ error message in
Video for Windows application.
Condition
Not enough DOS or Windows memory available.
Solution
Try one or more of the following:
i. Close all Windows applications apart from the capturing
application, and all clips or snapped image windows within
the capture application.
ii. Exit Windows and restart your computer.
iii. Increase the amount of DOS memory by removing TSR
programs or device drivers from your AUTOEXEC.BAT or
CONFIG.SYS files.