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Vicon Kollector Fore, Installation & Operation Manual

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Vicon Kollector Fore Installation & Operation Manual Download Page 34

Chapter 5 

Troubleshooting 

If the Kollector does not power-up correctly, check the following: 

•

 

Verify that the outlet or UPS supplying power is actually active. Plug in a lamp or other device to the outlet 

to verify the 120 or 230 VAC. If voltage is present, proceed to the next item. 

•

 

Press the front panel Power Switch. If the recorder fails to boot, call Vicon Technical Support. 

•

 

If the recorder boots, but does not display the Main Screen, reboot the unit by pressing the front panel 

power switch OFF and ON. If the recorder still fails to boot, call Vicon Technical Support.  

24  

•

 Troubleshooting 

XX112-06-01 Rev 911 Kollector Network Digital Video Recorders 

Summary of Contents for Kollector Fore

Page 1: ...11Vicon Industries Inc All rights reserved Product specifications subject to change without notice ViconNet and Kollector and their logos are registered trademarks of Vicon Industries Inc Vicon and its logo are registered trademarks of Vicon Industries Inc Windows is a trademark of Microsoft Corp Intel and Core are registered trademarks of Intel Corporation VICON INDUSTRIES INC 89 ARKAY DRIVE HAUP...

Page 2: ......

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Page 4: ...weight Allow some slack in the cord where it enters the unit 13 Lightning Disconnect the product from its power source and cable system when possible to prevent damage due to lightning and power line surges 14 Power Lines Do not locate outside cables over power or utility lines where they can fall and make direct contact Contact with power lines can be fatal 15 Overloading Do not overload wall out...

Page 5: ...y the manufacturer b Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised c Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading d Circuit Overloading Consideration should be given to the connec...

Page 6: ... to try and correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the equipment with respect to the receiver Relocate the equipment away from the receiver Plug the equipment into a different electrical outlet so that the equipment and receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio...

Page 7: ...erence only The specifications on which they are based are subject to change without notice The software described in this manual is furnished under a license The software may be used or copied only in accordance with the terms of that agreement Information in this manual is subject to change without notice Corporate and individual names and data used in examples herein are fictitious unless other...

Page 8: ...he Kollectors Chapter 5 Troubleshooting provides information on what to do in the unlikely event of a Kollector malfunction Chapter 6 Maintenance provides information on maintaining the Kollectors Chapter 7 Shipping Instructions describes the procedure to be followed when sending a Kollector back to Vicon Chapter 8 Coaxial Cable Recommendations provides technical information for the recommended co...

Page 9: ...ts 9 Front Panel Controls and Connections 9 Rear Panel Controls and Connections 11 Mounting 14 Desktop 14 Rack 14 Installing the Kollectors 15 Step 1 Connecting the Hardware 15 Step 2 Connecting External Hardware to the Kollectors 16 Step 3 Connecting Looping Cables Kollector Force only 21 Step 4 Connecting the Power Supply 22 CHAPTER 4 OPERATION 23 About This Chapter 23 Powering On the Recorder 2...

Page 10: ... Video Recorders CHAPTER 5 TROUBLESHOOTING 24 CHAPTER 6 MAINTENANCE 25 CHAPTER 7 SHIPPING INSTRUCTIONS 26 CHAPTER 8 COAXIAL CABLE RECOMMENDATIONS 27 CHAPTER 9 TWISTED PAIR CABLE RECOMMENDATIONS 28 CHAPTER 10 TECHNICAL INFORMATION 29 VICON STANDARD EQUIPMENT WARRANTY 33 ...

Page 11: ...version that has less hard drive capacity and cannot be used with an external VN SAN RAID device These Kollectors are sold in prepackaged configurations with choices of video frame per second rates and hard drive sizes and uses either an Intel Core 2 Duo CPU or Intel Core i3 540 CPU platform All versions run the same Vicon ViconNet software application For software information refer to the Kollect...

Page 12: ...ation to power on and boot the system For software information refer to the appropriate Kollector Software Manual Accessory Kit The provided accessory kit contains necessary items needed to install and wire the recorder during installation Table 1 1 Accessory Kit Part Description Quantity CD and Manuals Provides documentation and software including current drivers 1 Front Door Key Opens the front ...

Page 13: ...arrier s bill Then obtain the carrier agent s signature and file a damage claim as soon as possible Open the cartons and inspect the equipment for damage Save the cartons and packing material If damage is present contact the carrier and file a damage claim immediately If the equipment must be returned for repair follow the instructions in Chapter 7 Shipping Instructions XX112 06 01 Rev 911 Kollect...

Page 14: ...Chapter 2 Quick Installation Figure 2 1 System Overview 4 Quick Installation XX112 06 01 Rev 911 Kollector Network Digital Video Recorders ...

Page 15: ...Figure 2 2 Kollector Force Quick Installation XX112 06 01 Rev 911 Kollector Network Digital Video Recorders Quick Installation 5 ...

Page 16: ...Figure 2 3 Kollector Strike Quick Installation 6 Quick Installation XX112 06 01 Rev 911 Kollector Network Digital Video Recorders ...

Page 17: ...Figure 2 4 Kollector Strike Basic Quick Installation XX112 06 01 Rev 911 Kollector Network Digital Video Recorders Quick Installation 7 ...

Page 18: ...recorder Unpacking the Recorder Carefully open the carton Remove the accessory kit and the recorder from the box and place them on a large flat working surface Open the accessory kit and verify the contents against the list in Table 1 1 page 2 For some Kollector Strike units the 4 hard drives including the OS drive and 3 additional drives are configured at the factory but are not shipped installed...

Page 19: ...ple scanning for attached cameras or recording Keyed Lock Used with the provided key to lock the front door Power Switch Used to power on the recorder for more details refer to Powering On the Recorder HDD LED Indicator Used to display HDD activity status Power LED indicator Blue LED used to display the power status ON means recorder on and OFF means recorder off Front Cover Used to protect the Ko...

Page 20: ...ON means recorder on and OFF means recorder off DVD Drive Used as a high capacity removable data drive LED Viewing Holes Used to view the status of the LEDs without opening the Kollector s front door Front Door Used to protect the Kollector s front panel from unauthorized use Keyed Lock Used with the provided key to lock the front door HDD LED Red LED blinks when disk is in use USB Ports Used for ...

Page 21: ...NC F connectors 16 used for analog camera video input Power Receptacle Used to connect the provided Power Cable Keyboard Port A mini DIN type connector used to connect a standard PC keyboard included Mouse Port A mini DIN type connector used to connect the provided optical mouse included Network Port A standard RJ 45 connector used to connect to a LAN WAN USB Connectors Used for optional devices 4...

Page 22: ... optional port to control PTZ via a V1400X IDL Video Matrix Out BNC video outputs used to connect analog display monitors to the Kollector For more information on the switching Matrix refer to Chapter 3 Configuring the ViconNet System in the Kollector Software Manual Auxiliary Fan Used to cool the unit during operation The following picture shows the Kollector Strike rear panel Each panel componen...

Page 23: ...N storage unit Auxiliary Fan Used to cool the unit during operation The following picture shows the Kollector Strike Basic rear panel Each panel component is described below Video camera Inputs Standard BNC F connectors 16 used for analog camera video input Sensor Inputs Used for alarm input NO or NC dry contact type Relays Used to control optional equipment connected to the Kollector Strike Basic...

Page 24: ...e Basic In addition there must be area left around the cabinet to provide suitable airflow for cooling Do not place heavy items on the cover Rack The recorder was designed to be mounted in a standard 19 inch 483 mm wide vertical rack Use the rack mount ears and hardware provided with the rail kit to connect the recorder to the rack Handles are installed for ease of installation For both Kollector ...

Page 25: ...s for appropriate Kollector 1 1 Locate the keyboard on a flat surface near the recorder Connect the keyboard by inserting its connector into the correct port 1 2 Locate the mouse on a flat surface near the recorder Connect the mouse by inserting its connector into the correct port 1 3 Position the monitor in a permanent fixed location near the recorder Connect the monitor by inserting its VGA conn...

Page 26: ...Z Connection Guide and AA112 09 0X for PTZ Joystick Keypad Connection Guide To connect a COM controlled device to the Kollector Force 1 Using a twisted pair cable as defined in Chapter 9 Twisted Pair Cable Recommendations prepare a 4 conductor plus shield type cable by stripping the ends back for use 2 Connect the COM controlled device to the terminal block connector while it is disconnected from ...

Page 27: ...lock connector while it is disconnected from the Kollector 3 Connect the terminal block connector to the Tx Rx connections on the rear panel Ensure that you connect the wires to the correct polarity or PTZ will not function Figure 3 6B Kollector Strike PTZ Connector 4 Install the other end of this cable into the device it will communicate with for example a Camera Dome or other type of receiver Re...

Page 28: ...priate sensor output NO or NC dry contact Note The alarm inputs are set up in the Alarm setup screen to be Normally Open or Normally Closed Refer to the latest Kollector Software manual as needed To connect a sensor to the Kollector Strike 5 Using a twisted pair cable as defined in Chapter 9 Twisted Pair Cable Recommendations prepare a 2 conductor type cable by stripping the ends back for use 6 Co...

Page 29: ...input NO or NC dry contact Figure 3 9A Kollector Force Relay Output To connect a device to the relay output on the Kollector Strike 5 Using a twisted pair cable as defined in Chapter 9 Twisted Pair Cable Recommendations prepare a 2 conductor type cable by stripping the ends back for use 6 Connect the device relay input wires to the required channel of the terminal block connector while it is disco...

Page 30: ...he other end of this cable to the appropriate terminals of the microphone Note The speaker SPK is from the main board Figure 3 10A Kollector Force Microphone Input To connect a microphone to the Kollector Strike 5 Using a compatible microphone as defined in Chapter 10 Technical Information identify the corresponding 2 conductor type cable 6 Connect the cable wires signal and ground to the required...

Page 31: ...e terminated with 75 ohms 2 Connect each of the remaining BNC F connectors to the Video Camera Input ports as defined in the following table In order to connect the video male to male BNC cables are required not included Wire Label Looping 1 Cameras Looping 2 Cameras Video 1 9 1 9 Video 2 10 2 10 Video 3 11 3 11 Video 4 12 4 12 Video 5 13 5 13 Video 6 14 6 14 Video 7 15 7 15 Video 8 16 8 16 NOTE E...

Page 32: ...e UPS before use To connect the UPS 1 Connect the Kollector s power cord to the UPS power receptacle 2 Connect the UPS power cord to the wall outlet 3 Power on the UPS and ensure that it is working properly NOTE Refer to your UPS device s User Manual for a more detailed explanation of how to connect it properly 22 Installation XX112 06 01 Rev 911 Kollector Network Digital Video Recorders ...

Page 33: ...he front panel pushbutton Power Switch The button does not lock into position it remains in the out position which is its default position even when the system is running IMPORTANT Do not press any keyboard buttons at this time When the recorder completes booting the Main Screen is displayed For more details refer to the Kollector Software Manual Powering Off the Recorder To power off the system W...

Page 34: ... 230 VAC If voltage is present proceed to the next item Press the front panel Power Switch If the recorder fails to boot call Vicon Technical Support If the recorder boots but does not display the Main Screen reboot the unit by pressing the front panel power switch OFF and ON If the recorder still fails to boot call Vicon Technical Support 24 Troubleshooting XX112 06 01 Rev 911 Kollector Network D...

Page 35: ...n and then close the front door To check the fans 1 Turn the Kollector off On the Kollector Force open the front door 2 Open the filter housing on the left hand side 3 Carefully remove the filter look at the front fan and ensure it is operating properly 4 Look at the fan in the rear of the Kollectors and ensure it is operational 5 When you have finished replace the filter on the Kollector Force tu...

Page 36: ...ited Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information Name and address of the company returning the unit Name of the Vicon employee who issued the R A R A number Brief description of the installation Complete description of the problem and circumstances under which it occurs Unit s original date of purchase if still under warr...

Page 37: ... increased difficulty in handling and installation Let the required picture quality and cable distance provide a guide in choosing the best cable type For cables other than the approved Vicon types below contact the manufacturers listed below Note that BC refers to bare copper and TC refers to tinned copper Table 8 1 Recommended Coaxial Cable Types Cable Type Belden Type No Alpha Type No West Penn...

Page 38: ... most convenient for RS 422 RS485 applications Single twisted pair is also a suitable cable Choose a Belden cable type by referring to the characteristics and maximum distances listed below The maximum distance for the most reliable digital control refers to the distance between the CPU Keypad and the Camera Dome Assembly The characteristics of the cables in Table 6 should be used as a guideline w...

Page 39: ...e provided as an aid in determining the extent of cooling required for an installation System CPU Force and Strike Intel Core 2 Duo 2 8 GHz minimum Strike Basic Intel Core i3 540 3 06 GHz RAM Force and Strike 2 GB Strike Basic DDR3 2 GB HDD 500 8000 GB model dependant Onboard LAN 100 1000 Mbps TPO 2 on Kollector Strike 1 on Strike Basic and Force OS System Windows XP Embedded Connector Types Quant...

Page 40: ...DC at 1 0 A Programmable output Sensor Input Open collector type Requires NO or NC dry contact output to change state Mechanical Characteristics Strike Force Application Indoor Mounting Desktop or standard 19 in 483 mm rack mount and stackable 1RU 3RU height versions Dimensions Height H 1 75 in 44 45 mm 5 25 in 133 4 mm Width W 19 0 in 483 mm 18 75 in 476 mm with racking ears 17 5 in 444 5 mm with...

Page 41: ...Kollector Strike Kollector Force Figure 10 1 Kollector Dimensions XX112 06 01 Rev 911 Kollector Network Digital Video Recorders Technical Information 31 ...

Page 42: ...Notes 32 Technical Information XX112 06 01 Rev 911 Kollector Network Digital Video Recorders ...

Page 43: ...ompany and the return shipment is prepaid in accordance with policy The Company will not be obligated to repair or replace equipment showing abuse or damage or to parts which in the judgment of the Company are not defective or any equipment which may have been tampered with altered misused or been subject to unauthorized repair Software supplied either separately or in hardware is furnished on an ...

Page 44: ...dquarters Brunel Way Fareham PO15 5TX United Kingdom 44 0 1489 566300 Fax 44 0 1489 566322 Vicon Germany Kornstieg 3 D 24537 Neumuenster Phone 49 0 4321 8790 Fax 49 0 4321 879 97 Far East Office Unit 5 17 F Metropole Square 2 On Yiu Street Shatin New Territories Hong Kong 852 2145 7118 Fax 852 2145 7117 Internet Address www vicon security com ...

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