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although it is within the compass of the standards. This sound does not affect the performance
of your appliance and it is not a failure.
A click sound may be heard when watching TV or as it is being shut down. This is a result of
loosening and contracting thermal plastic due to heat and humidity. Besides the “click” sound,
it doesn’t hinder the reliability or the performance.
6. Make sure that the panel (screen) of your appliance is never subjected to any
external mechanical impact:
The panels (screens) of the TFT-LCS televisions are not only a piece of glass; on the contrary
they are composed of layers. If your appliance is damaged in its panel (screen) which is the front
part by an external impact, the inner layer of the screen might be broken / cracked even when
no break/crack arises in the layer of the screen which is the closest to the outer environment.
This can be technically detected by the authorized service. Therefore, make sure that the panel
(screen) of your appliance is never subjected to any external mechanical impact. Otherwise,
as any damage “caused by an external hit” is considered as a usage error, the manufacturer
will not have any legal responsibility.
7. About the use of the appliance:
The appliance you purchased was produced for home-type use, and it can be used only at
home and for the specified purposes, not for commercial or collective use. Otherwise, the
manufacturer and the dealer will not be responsible for the failures within the period of warranty
and free repair, which is determined in the provisions of the Act on the Protection of Consumers.
Optional Rights of Customer
Consumer may exercise any of his/her optional rights below within two years of expiry period
starting with the date of delivery of the good to the consumer if the good is found to be
defective as per the provisions of Law on the Protection of Consumers no. 6502, even if the
defect is found later;
1.
To terminate the contract by stating that he is ready to return the sold good,
2.
To request a discount on the sale price proportional to the defect and keep the defective
good, against the Seller;
3.
To request the sold good to be repaired at the seller’s expense by bringing all repair costs
to the seller if such costs are not excessive,
4.
If possible, to request the purchased good to be exchanged for a non-defective good,
against the Seller, manufacturer or importer.
Consumer may exercise either of its rights to terminate the contract or discount from the
price in proportion to the defect if free repair or replacement of the good with a non-defective
fungible will bring about disproportional challenges.
Consumer may apply to Consumer Courts and Arbitration Committees for their complaints
and concerns.
