Vertical SBX IP Admin Manual Download

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Customer Call Routing (PGM 228)

126

Chapter 1: SBX IP Online PC Admin

SBX IP - PC Admin Guide

Customer Call Routing Table (PGM 228)

TYPE (DIGIT)

TYPE

RANGE

DEFAULT

REMARK

Station

Station #

Hunt Group

Hunt #

VMIB

Announce

VMIB DROP

Announce

System Speed

2000-2499

Internal Page

1-5

External Page

All Call Page

Net Number

Valid Net #

A valid net number must be entered.
Networking programming must be done to
use this field.

Conference
Room

1-9

Release 3.5

June 2010

Summary of Contents for SBX IP

Page 1: ...SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 2: ...ny particular purpose and shall not be liable for any loss of profit or any other commercial damage including but not limited to special incidental or consequential TRADEMARKS Vertical Communications and the Vertical Communications logo and combinations thereof are trademarks of Vertical Communications Inc All other brand and product names are used for identification only and are the property of t...

Page 3: ...M129 1 47 2 40 Voice Mailbox COS feature was added PGM238 1 138 2 125 3 0 09 08 Speed Editor chapter added 2 1 2 0 07 08 Offline PC Admin chapter added 2 1 1 0 01 08 Initial Release NOTE that this document contains information on ISDN DCOB and SMS These features are currently not supported Information pertaining to DID pertains only to SIP Trunking Release 3 5 June 2010 ...

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Page 5: ...ent Administrator Only 1 10 LDK Utilities 1 11 Pre Programmed 1 12 Location Information PGM 100 1 12 Slot Assignment PGM 101 1 14 Logical Slot Assignment PGM 103 1 15 Numbering Plan Type PGM 104 105 106 107 109 1 17 IP Setting PGM 108 1 19 Board Attributes PGM 155 1 20 Station Base Program 1 20 Station ID Assignment PGM 110 111 112 113 114 1 20 Flex Buttons Assignment PGM 115 1 30 Station COS PGM ...

Page 6: ...145 1 61 CO CID Attributes PGM 147 1 62 T1 CO Line Attributes PGM 152 1 63 System Base Program 1 65 System Attributes PGM 160 161 163 1 65 Admin Password PGM 162 1 71 Attendant Assignment and VMIB Announcement Number PGM 164 165 1 72 CO to CO COS PGM 166 1 73 DID DISA Destination PGM 167 1 74 External Control Contact PGM 168 1 75 LCD Date Time Language Display Mode PGM 169 1 76 Modem PGM 170 1 76 ...

Page 7: ...LCR DMT Table PGM 222 1 116 LCR Table Initialization PGM 223 1 118 Toll Exception PGM 224 1 119 Canned Toll Table PGM 225 1 121 Emergency Code Table PGM 226 1 122 Authorization Code Table PGM 227 1 123 Customer Call Routing PGM 228 1 125 Executive Secretary Table PGM 229 1 127 Flexible DID Table PGM 231 1 128 System Speed Zone PGM 232 1 131 Weekly Time Table PGM 233 1 133 Voice Mail Dialing Table ...

Page 8: ...TIB Rx Gain Control PGM 400 1 156 SLIB Rx Gain Control PGM 401 1 156 ACOB Rx Gain Control PGM 404 1 156 DCOB Rx Gain Control PGM 406 1 156 VMIB Rx Gain Control PGM 407 1 156 DTRU Rx Gain Control PGM 408 1 156 EXT Page Rx Gain Control PGM 409 1 156 CPTU Rx Gain Control PGM 410 1 156 MODU Rx Gain Control PGM 411 1 157 Other Gain Table 1 158 System Tone Frequency PGM 420 1 159 Differential Ring Frequ...

Page 9: ...an Type PGM 104 105 106 107 109 2 18 IP Setting PGM 108 2 21 Board Attributes PGM 155 2 21 Station Base Program 2 22 Station ID Assignment PGM 110 111 112 113 114 2 22 Flex Buttons Assignment PGM 115 2 31 Station COS PGM 116 2 32 CO Group Access Station PGM 117 2 33 Internal Page Zone Access PGM 118 2 33 Conference Page Zone PGM 119 2 33 ICM Tenancy Group PGM 120 2 34 Preset Call Forward PGM 121 2...

Page 10: ...o CO COS PGM 166 2 61 DID DISA Destination PGM 167 2 62 External Control Contact PGM 168 2 64 LCD Date Time Language Display Mode PGM 169 2 65 Modem PGM 170 2 65 Music PGM 171 2 66 PBX Access Code PGM 172 2 68 PLA Preferred Line Answer Priority PGM 173 2 69 RS 232C Port Setting PGM 174 2 69 Print Serial Port Selection PGM 175 2 70 Pulse Dial Speed Ratio PGM 176 2 71 SMDR Attributes PGM 177 2 71 Sy...

Page 11: ...xecutive Secretary Table PGM 229 2 117 Flexible DID Table PGM 231 2 118 System Speed Zone PGM 232 2 120 Weekly Time Table PGM 233 2 121 Voice Mail Dialing Table PGM 234 2 122 Mobile Extension Table PGM 236 2 124 Local Code Table PGM 204 2 125 Incoming CLI Destination Table PGM 237 2 125 Voice Mailbox COS PGM 238 2 125 VoIB Programing 2 126 VoIB Programming PGM 340 Gate Keeper Attributes PGM 341 2 ...

Page 12: ... 405 2 138 DCOB Rx Gain Control PGM 406 2 138 VMIB Rx Gain Control PGM 407 2 138 DTRU Rx Gain Control PGM 408 2 138 EXT Page Rx Gain Control PGM 409 2 138 CPTU Rx Gain Control PGM 410 2 138 MODU Rx Gain Control PGM 411 2 138 Other Gain Table PGM 412 418 PGM 424 2 140 System Tone Frequency PGM 420 2 141 Differential Ring Frequency PGM 421 2 142 Distinct CO Ring Frequency PGM 422 2 143 ACNR Tone Cad...

Page 13: ...Contents TOC 9 SBX IP PC Admin Guide Editing in Speed Editor View 2 8 Editing Text or Doc File 2 9 Editing Excel File 2 10 Index Release 3 5 June 2010 ...

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Page 15: ...sic Serial Port Password for using PC Admin should be set in the MPB One IP Address should be set in the MPB for LAN Connection If you do not know the exact IP address ask your network administrator Available system SBX IP Office system PC Pentium Celeron 233MHz CPU or higher Celeron 333 or more high performance CPU is recommended 256 color Super VGA 800 X 600 or higher Recommended 1024 X 768 One ...

Page 16: ...connecting PC and the system to be routed There are three required lines that must be connected between the PC and the system to be routed Ground Ground Transmit Receive and Receive Transmit UTP cable is used for the LAN connection Environments for LAN connection The SBX IP system should have one IP address and it has to be set for the MPB using PGM108 Flex button 2 If your site uses the firewall ...

Page 17: ...lorer on your PC and search for the setup exe on the CD ROM 3 Double click on the setup exe file This will bring up the initial screen for the installation of PC Admin as shown in the following illustration 4 Click Next to start the install process If you press the Cancel button the install process will stop The next step is selecting a location for the installation Release 3 5 June 2010 ...

Page 18: ... desired or click Next to install the directory to the default directory as shown in the illustration above 6 Enter a User Name Company Name and choose who the application will be installed for Then click Next to copy the files into the install directory that you have selected in the previous step 7 Click the Finish button Release 3 5 June 2010 ...

Page 19: ...assign the user ID access level and password for each user This password is not related to PGM162 This is a multi level management for users and it is only for use with PC Admin Default ID administrator Password 0000 Operation When you launch PC Admin software a logon dialog box will display You must enter your user ID and password An Administrator has the highest priority and level Only an Admini...

Page 20: ...I and MPB software Site Management Tool PC Admin can save simple information for sites so that you can connect to the site directly by using this list Operation 1 Tools Site Information 2 Press the New button to add site information A dialog box for each information piece will display in the following order Site Name IP Address Modem phone number Location Telephone number for customer Install date...

Page 21: ... is for fast connection to the last site that you have visited The PC Admin software remembers the type of connection and connection number IP address or telephone number of the last site visited So if you want to connect again to the last visited site select this menu instead of selecting site information Basic I nformation Connect LED If connection is established between PC Admin and the SBX IPs...

Page 22: ... Guide Level Management Administrator Only Description and how to program PC Admin supports multi level of users Administrator has highest priority and can assign levels to each user 1 Click on Tools Level Management The following window for level management displays Release 3 5 June 2010 ...

Page 23: ... after installing the PC Admin again Case 2 When you want to setup the same level data to various customers In other words you can fix several levels and apply this configuration to all customers Refer to below instruction Backup and restoring the level database requires the use of two files Lmaster cds and Ldetail cds which are in the installation directory If you backup these two files it will b...

Page 24: ...ll display with fields in the following order User Name Password Level After entering the three items press the SAVE button to save the input Tip for backup and restore of user database To backup the user database save the attribute cds file to your mobile storage device This file is located the installation directory Default C Program files LG Electronics ipLDK PCADM Data To restore the user data...

Page 25: ...s utility and other users want to use it So SBX IP PC Admin supports an optional Speed Editor If you want to link speed editor to PC Admin select ipLDK Utility ipLDK Speed Editor Path to link the program Then you can link the path of which speed editor was installed After assigning the path you just select the menu ipLDK Utility ipLDK Speed Editor to run the software If you want to change the path...

Page 26: ...ng Plan Pre Programmed items are from PGM 100 to PGM 108 Click on the Pre Programmed item in the Menu List to expand the menu and to reprogram the desired function Location I nformation PGM 100 Set up the Nation Code and Customer Site Name Name code is the same as long distance telephone code The site name is the name of your site This information will be displayed on the menu title bar automatica...

Page 27: ...nging the Nation Code check the DB Protected by DIP4 If DB Protected is enabled nation code will not be changed 4 After changing the Nation Code you have to reset the system At that time Dip S W 8 should be located for database protected 5 You can put any name in the Customer Site Name box up to 23 characters Both characters and number are available You can enter lowercase characters Release 3 5 J...

Page 28: ... assign each board to the slot where it is placed Then reset the system The PC Admin software shows the same shape GUI type for slot configuration Operation 1 Right click in the upper area of the PC Admin window to dispay a menu then click Configuration The configuration window displays similar to that shown above The window is a GUI type and it will display the correct slot numbers automatically ...

Page 29: ...t PGM 103 The COL board and STA board is assignable either automatically or manually If the dipswitch is off they will be assigned automatically otherwise manually The VMIB is assignable only manually regardless of the dipswitch status Operation 1 Select the Logical Assignment in Rack Slot Assignment Setting Window Figure 1 1 If any board is preset automatically by the system it shows the boards o...

Page 30: ...e For example if you select a VOIBE slot in COL board type the PC Admin software will add the VOIBE slot to the STA board type automatically Figure 1 1 Logical Slot Assignment Window DIP Switch Configuration for Slot Assignment PGM103 ITEM REMARK COL board DIP ON Manually DIP OFF Automatically STA board DIP ON Manually DIP OFF Automatically VMIB DIP ON Manually DIP OFF Automatically Release 3 5 Ju...

Page 31: ... you are using the PC admin you have to reload the flexible number plan Station number PGM 105 information If you don t reload that information range information will be faulty Operation 1 Click Numbering Plan menu in left main menu Then you will see the below screen With this window you can program all kinds of numbering plan You can change the station range from any position When you select All ...

Page 32: ...Number Set Type 2 100 131 No The number can be changed within 799 Number Set Type 3 100 131 No Australia default Number Set Type 4 700 731 No New Zealand default Number Set Type 5 200 231 No Italy default Number Set Type 6 21 53 No Max Station Ports 32 Stations above max ports will be displayed as Number Set Type 7 100 131 No Max Station Ports 32 Stations above max ports will be displayed as Numbe...

Page 33: ... you might skip this feature But if you want to use a network connection you must configure this feature 4 Enter the Client CLI IP Address optional 5 Enter the Gateway Address the IP Address of the gateway that the system uses If you do not enter the Gateway s IP Address you can not access the SBX IP system from another LAN segment that is separated by a router or 3 layer switch Note Subnet Mask i...

Page 34: ...splay that says The selected slot is not DCOB12 Station Base Program Use Station Base Programming to change any station related function Station Base Program items are from PGM 110 to PGM 131 250 When you use station base program items you must enter the station range Station I D Assignment PGM 110 111 112 113 114 This menu is related with assigning the phone type for each station First select the...

Page 35: ...a Save can be used when you want to save Station Name Name Data Load can be used when you want to load from a saved file The file should be created by using the Name Data Save feature You can see all attributes by pressing STA Attr II III IV tab buttons and scrolling to the right 4 Right click and click on the View Option The Show Item Select window will display as shown in the following illustrat...

Page 36: ...10 111 112 113 114 1 22 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide 5 To edit the attribute right click and select the Edit Tool option The edit window will display and you can edit the attributes Release 3 5 June 2010 ...

Page 37: ...Station ID Assignment PGM 110 111 112 113 114 1 23 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide 6 After editing press the Update button to save the changed values Release 3 5 June 2010 ...

Page 38: ...er ON OFF ON The allowance to connect the transferred CO line automatically when station mode is set to H P Page Access ON OFF OFF Allows access to paging by the station Ring Type 0 4 0 The station can give its own ring type signal to another station in the system through this field calling party centric Speaker Ring 1 3 1 Station rings through 1 Speaker 2 Headset or 3 Both speaker headset Speaker...

Page 39: ...allowance to receive warning tone to remind of the call elapse time in case of outgoing CO conversation Automatic Hold ON OFF ON While on a CO line the station user seizes another CO line by depressing the CO button The first CO line goes on Hold automatically STA2 ON CO Call Time Restriction ON OFF OFF If this flag is set to YES a station s outgoing CO call may be disconnected when the CO call re...

Page 40: ...t Call Fwd is allowed UCD Grp Service ON OFF OFF When DID DISA call destination is STA ON ring to UCD Grp to which the station belongs OFF ring to the station Ring Grp Service ON OFF OFF When DID DISA call destination is STA ON ring to Ring Grp to which the station belongs OFF ring to the station Stop Camp On Tone ENABLE DISABLE DISABLE ENABLE prevents the Camp on Tone from sounding Line Length SH...

Page 41: ... to the conversation SMDR Hidden Dialed Digits ENABLE DISABLE DISABLE ENABLE allows the station to hide CO dialing numbers from SMDR printing Voice Over ENABLE DISABLE DISABLE ENABLE allows the station to use Voice Over feature Warm Line HOT WARM WARM This field is determined that Warm Line OFF or Hot Line ON in PGM 122 VMIB MSG Password ON OFF OFF ON allows the station to use VMIB MSG Password at...

Page 42: ...inal CLI 1 Redirected CLI CLI MSG Wait ON OFF OFF An ON setting allows a station to receive CO message wait indications Ext or CO ATD ATD EXT EXT To Select EXT extension number or CO ATD to make outgoing CLI or COLP information Keypad Facility KEYPAD DTMF DTMF This field determines whether an ISDN station sends digit in DTMF or keypad facility after connected LONG SHORT LONG SHORT SHORT This field...

Page 43: ...ress Indication ON OFF OFF If this field is set to ON and an SLT seizes an ISDN line the progress indication IE that indicates the originator is non ISDN device is made in the SETUP message ISDN CLIR ON OFF OFF If this field is set to ON does not send CLI Information and restrict PX send it ISDN COLR ON OFF OFF If this field is set to ON does not send CLI Information and restrict PX send it DID Re...

Page 44: ...uttons Assignment PGM 115 This feature is to enable programming flexible button and copy feature PGM 125 Select Flexible button assignment from the popup menu and the configuration window displays Operation 1 Select Flex Button Assignment 2 Click the Update button to edit data Release 3 5 June 2010 ...

Page 45: ...you don t need to select the next index If this field is enabled and you press the Update button PC Admin will increase the Flex button index automatically So you can continue programming buttons without moving the cursor to next index from V3 only Auto Copy If this field is enabled you can copy a button to another button without deleting and reprogramming the same data For example Flex Button 10 ...

Page 46: ...EMARK 1 User Button User can program by button programming procedure 2 CO xx Button 01 12 CO Line 3 CO Grp xx 01 24 CO Group 4 LOOP Loop Button 5 STA xxxx 100 131 Station Number 6 STA PGM Button 11 99 7 STA SPD xx 00 99 Station Speed Bin 8 SYS SPD xxxx 2000 2499 System Speed Bin 9 Num Plan Button Num Plan Code 10 Net DSS Button Net DSS number checked by MPB When using the Networking feature 11 Res...

Page 47: ...he CO COS is combined with station COS to determine the restriction Each station must be assigned a class of service which governs the station s toll restriction for the day and night operation The weekend COS is same as night COS Operation 1 Click Display Station COS 2 Enter a station range then click on the View button 3 For day and night you select a station COS and press the Refresh button You...

Page 48: ...he COS level right click in the window and click on the Update Tool button The following Update Tool displays where you can change values With this tool you can edit one station or a range of stations 5 After entering the values press the Update button to save the changes Release 3 5 June 2010 ...

Page 49: ... CO line group All stations can access any CO line by default Operation Click CO Group Access Station This feature has the same operation as Station COS You can see the accessible group base station list If you wants to see the stations which are accessible to group 1 select the CO group number 1 and press the Refresh button Then stations that can access CO group 1 will display Release 3 5 June 20...

Page 50: ...Select the page zone number and click Refresh button Then the available station list will be displayed 3 The rest of the operation is the same as the CO Group Access feature Conference Page Zone PGM 119 Each station can be assigned to a conference paging zone Yon can assign a station in a number of zones or no zone at all The system supports a total of 5 conference paging zones Operation 1 Click C...

Page 51: ...ned a different attendant Operation 1 Click ICM Tenancy Group Then all ICM tenancy group information is displayed on one screen 2 Select an ICM Tenancy Group that you want to change and click the Update button in the popup menu 3 Put an attendant station number for the ICM Tenancy Group you have just selected 4 Click each ICM group check box that you want to access 5 After all changes press the Up...

Page 52: ...tation range at the top of the window then click on Refresh to display stations that you may wish to preset call forward within the range 4 To edit the preset forward pair right click in the area under the headings in blue of Station Type and Value then click on the Update Tool button 5 In the Update Tool panel enter the station number that you want forwarded click on the Type arrow to get the dro...

Page 53: ...hand Idle Line Selection for a station which is assigned to a warm line is activated when you take no action for Warm Line Timer setting after lifting the handset or pressing the SPEAKER button Warm Line Warm line is programmable at PGM 113 All stations are not assigned any Idle Line Selection by default Operation 1 Click Hot Warm Line then you will see the list of Hot Warm line programming If the...

Page 54: ...the Update Tool button 4 After setting data press the Update button in the Update Tool to save changes Values for Hot Warn Line Selection ITEM RANGE REMARK Flex Btn 01 48 To activate a feature on a flex button as if pressed CO Line 01 12 To seize a CO Line CO Group 01 24 To seize a CO Line Group Station 100 131 To call another station Release 3 5 June 2010 ...

Page 55: ...orts 24 SMDR Account Groups 0 23 Operation 1 Click SMDR Account Group 2 Click in the Account Group box to display a dropdown menu then select an Account Group 0 23 By default all stations are in group 0 Once stations are placed in a different group they cannot be deleted however they can be moved back into group 0 or another group as desired 3 Right click on Station or the adjacent area then click...

Page 56: ... Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide 4 Enter a single station number in the top of the Update Tool or a range of stations in the bottom of the Tool and choose the account group for assignment Release 3 5 June 2010 ...

Page 57: ...SMDR Account Group PGM 124 1 43 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide 5 Click on the associated Update button then click on the Refresh button Release 3 5 June 2010 ...

Page 58: ...ion and the other is ICM Group 3 After entering the data press the Update button to save the data Station I P List for CTI PGM 126 You can make a CTI connection with a LAN connection To use this feature you must enter the IP address of the PC that you want to use CTI with For example if you use station 101 and its IP address is 10 0 0 5 then you should enter this table with station 101 and IP Addr...

Page 59: ... broadcast message that is delivered to all mailboxes in the system There are no limits on the number of mailboxes that can be marked as administrators Only 1 mailbox can be active in the administration area at a time Operation Once the System Administrator assigns Admin Rights the user can perform additional mailbox funtions 1 6 for all active mailboxes in the system Add delete a mailbox reset a ...

Page 60: ...ound Notification CO Group 1 24 1 Outbound Notification Tel number 24 digits none Outbound Notification retry 1 9 2 Outbound Notification interval 1 60 minutes 3 Cascade destination Station Virtual MB none Cascade type NO cascading Imediately When noti fails Urgent NO cascading E mail Notification Off On Off Voicemail password max 11 digits none SMTP Server IP Ex xxx xxx xxx xxx none E mail addres...

Page 61: ...ne PC Admin SBX IP PC Admin Guide Virtual Mailbox Attributes PGM 129 A virtual mailbox is simply a voice mailbox that does not have a digital IP SLT extension associated with it By default extensions 200 249 are the default virtual mailboxes Release 3 5 June 2010 ...

Page 62: ...isable Enable Disable Outbound Notification CO Group 1 24 1 Outbound Notification Tel number 24 digits none Outbound Notification retry 1 9 2 Outbound Notification interval 1 60 minutes 3 Cascade destination Station Virtual MB none Cascade type NO cascading Imediately When noti fails Urgent NO cascading E mail Notification Off On Off Voicemail password max 11 digits none SMTP Server IP Ex xxx xxx ...

Page 63: ...tion PGM 131 This feature is linked Station COS PGM117 Refer to PGM 117 CO Group Access Display Hot Desk Attribute PGM 250 Operation Station Base Program Hot Desk Attribute You can change only two items on the screen One is the Hot Desk Agent Number and the other is the AutoLogout Timer View Agent Range will only display the assigned range by first item The assigned range will start from the last ...

Page 64: ...ve to another programming with popup menu Operation Select CO Line List The following window displays CO line basic information PGM140 To check a range enter the range in the index field or You can press the Refresh button and PC Admin will search and display information for the entire CO range 1 NO_OF_COLS With this window you can select a linked menu by right clicking in the data area of the win...

Page 65: ...n PGM 140 141 142 143 146 147 1 51 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide If you right click in the data area of the window and then select the Update Tool the following displays Release 3 5 June 2010 ...

Page 66: ...DISA Direct Inward System Access line and sub attributes can be programmed for the following time periods Flex Btn 1 Day 2 Night 3 Weekend 4 Lunch 5 On Demand Sub attributes for each period are F1 DISA Service On Off F2 VMIB Message No Voice announcement VMIB Message can be assigned 00 70 but by default it is not assigned 00 Reserved ISDN DID MSN Reserved DCO DID DCO DID Line This type will be val...

Page 67: ...ndow displays when you select the CO Attribute I menu from the popup menu or when you click on the CO Attr I tab You can select the attributes that you want to check and modify by right clicking on the data portion of the window and then clicking the Update Tool button This is same architecture for PGM 142 143 146 147 Release 3 5 June 2010 ...

Page 68: ...estricts Long Distance Code CO COS 5 overrides STA COS 2 3 4 and 5 6 DISA Account Code ON OFF ON When accessing another CO line in the system by DISA line you should enter authorization code if this flag is set CO Line Assign POL LOOP LOOP Polarity Reverse Loop Start CO Line Type PBX CO CO When marked PBX a 1 or 2 digit dial code may be entered after which toll restriction is applied CO Line Signa...

Page 69: ...displayed for CO incoming calls CO Line Name Assign Max 12 characters Metering Unit 00 06 00 There are 7 metering signal types 0 None 1 50 Hz 2 12 KHz 3 16 KHz 4 Singular Polarity Reverse SPR 5 Plural Polarity Reverse PPR 6 No Polarity Reverse NPR Line Drop Using CPT ON OFF OFF If this field set to ON CPT checks the incoming CO line when answered and if CPT detects dial tone then the system drops ...

Page 70: ...ch does not give us tone for called party status exists then the system provides tone according to cause value This field is only when Cause means that error tone is provided by PX YES PX NO System PABX CO Busy Tone YES NO NO If R2 PX which does not give us tone for called party status exists then the system provides tone according to cause value This field is only when Cause means that busy tone ...

Page 71: ...FF ISDN CO Line Attributes PGM143 ITEM RANGE DEFAULT REMARK COLP Table Index 00 50 Not Assigned To make called party number with assigned COLP Table entry PGM 201 00 49 PGM 201 Bin No 50 PGM 11 BTN 5 CLIP Table Index 00 50 Not Assigned To make calling party number with assigned CLIP Table entry PGM 201 00 49 PGM 201 Bin No 50 PGM 11 BTN 5 Call Type 0 4 2 0 Unknown 1 International 2 National 3 Not ...

Page 72: ...verlap Sending Mode CLI Transit ORI CFW CFW 1 ORI Send CLI as the originating caller s CLI 2 CFW Send CLI as the call forwarded station s CLI Numbering Plan ID 0 7 0 F1 Calling NPI F2 Called NPI ISDN Call Deflection ENABLE DISABLE DISABLE ISDN call deflection service usage Norway only ISDN DGT RM ON OFF OFF ISDN CP Inband ON OFF OFF CLI Type 0 2 0 0 Normal 1 Long CLI 1 PGM114 F21 2 Long CLI 2 PGM1...

Page 73: ...lue is set to ON a prefix code will be attached in front of incoming CLI Outgoing Prefix Code Insertion ON OFF ON If this value is set to ON a prefix code will be attached in front of outgoing CLI ISDN Line Type u Law A Law A Law This value is used to set the ISDN CODEC Type Calling Sub Address ON OFF OFF If this value is set to ON the calling party sub address of the ISDN station is attached when...

Page 74: ...he digit The length of DID Digit Mask is 4 e g 1234 is received when DID Digit Mask is set as 8 the digit is converted as 834 R2 Collect Call 0 Disable 1 Double Answer 2 With Indicator Disable If this feature is set to ON 1 2 R2 collect call is served Collect Call Answer Timer 001 250 010 This feature is used when R2 call is answered Brazil only Collect Call Idle Timer 001 250 020 This feature is ...

Page 75: ...a CO ring for only a certain period of time such as Day Night Weekend Lunch and On demand Operation 1 Select the CO Ring Assignment 2 Select CO Number in CO Num field to read the data 3 To change data right click in the active area click the Update Tool button After changing each destination and delay click the Update button to save changes Release 3 5 June 2010 ...

Page 76: ...ign some attributes related with CID setting Operation 1 Click CO CIDU Attribute 2 Enter the CO range for which you want to program CID attributes Then current values will be displayed 3 Select or enter each field and press the Update button to save data This menu was linked in other CO programming field Release 3 5 June 2010 ...

Page 77: ...FSK DTMF FSK CID Name Display NAME TEL TEL Analog CO line CLI carries the caller s telephone number and name According to this ADMIN program value LCD displayed data can be selected If this value is set to NAME the caller s name and telephone number will display on the LCD If this value is set to TELEPHONE NUMBER the caller s telephone number will displayed on the LCD Release 3 5 June 2010 ...

Page 78: ...ime 100ms 1 60 20 DT Delay Timer 100ms 2 50 10 Interdigit Timer 20ms 15 30 15 Wink Timer 20ms 7 15 10 Outpulsing Rate 10 pps 60 40 10 pps 66 33 20 pps 60 40 20 pps 66 33 10 pps 60 40 Seize Time 20ms 0 127 3 Release Time 20ms 0 127 7 IASG Mode DTMF Pulse DTMF Ring Detection Time 10 2 9 2 Ring Stop Time 100ms 10 60 60 Collect Digit 1 6 3 Store Time sec 1 15 15 Release 3 5 June 2010 ...

Page 79: ...stem features System Attributes PGM 160 161 163 This area of programming changes system attributes Operation 1 Select System Attributes in main menu The System Attribute I window will be display and you can select System Attribute II or III by pressing each button 2 After editing press the Update button to save the changes Release 3 5 June 2010 ...

Page 80: ...en the DISA user can retry another call or feature within the limit of the retry counter If the DISA user cannot access appropriately within this counter the system disconnects the DISA Line automatically ICM Continuous Dial Tone CONT DISCONT CONT This field sets whether ICM dial tone is continuous or not CO Dial Tone Detect ON OFF OFF When the speed dial is activated system detects dial tone usin...

Page 81: ... Path Connect IMM DGT DGT Option to connect voice path after seizing CO line Immediately CIS and Korea only Transfer Tone RBT MOH RBT Option to provide ring back tone or MOH during transferring CO line CO to CO Xfer CPT Detect ON OFF OFF ACD Package Usage ON OFF OFF If this value is set to ON ACD Information is printable CO to CO UC Timer Extend ON OFF OFF If this value is set to ON the conference...

Page 82: ... desired the page warning tone can be suppressed Auto Privacy ON OFF ON The system can be programmed to override a CO line call to gain access to the conversation If privacy is disabled a station privileged to override in PGM113 Btn 4 joins an existing call in progress Privacy Warning Tone ON OFF ON If desired the privacy warning tone can be suppressed Single Ring for CO Call YES NO NO Changes a c...

Page 83: ...incoming calls No DSS Indication ENABLE DISABLE DISABLE Enable or disable the LED of the CO button while ringing for incoming transfer and recalling It is not applied for direct ringing such as DID DISA UK Billing Mode ON OFF OFF If this value is set to ON UK Billing Mode is applied UK only COS 7 When Auth Fail ON OFF OFF If authorization is failed with PGM227 COS will be COS 7 or not with this se...

Page 84: ... LCR dialing If there is no dial tone the call is rerouted to the Alternate DMT index If the LCR type is set to M13 the LCR dial tone detect option is not applied Transit Out Check for Security ON OFF OFF System Attributes III PGM163 ITEM RANGE DEFAULT REMARK Alarm Enable ON OFF OFF Alarm Contact Type CLOSE OPEN CLOSE Alarm Mode ALARM BELL ALARM Alarm Signal Mode RPT ONCE RPT System Attributes II ...

Page 85: ...PGM 162 1 71 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Admin Password PGM 162 Password is not assigned by default Operation 1 Click ADMIN Password 2 Enter 4 digits for Admin Password Release 3 5 June 2010 ...

Page 86: ...gement priority The System Attendant has more priority than a Main Attendant One System Attendant and four Main Attendants can be assigned By default the System Attendant is assigned Station 100 and others are not assigned Operation 1 Click Attendant Assignment 2 Assign a System Attendant Net Number is not available 3 Assign a Main Attendant Network connected extension available Delete edit box to...

Page 87: ... IP PC Admin Guide CO to CO COS PGM 166 When a user of a DID DISA TIE line accesses another CO line CO to CO COS is applied The attributes of CO to CO COS are the same as the station COS Operation 1 Click CO to CO COS 2 Enter the COS numbers Release 3 5 June 2010 ...

Page 88: ... Attendant if the station is busy Vacant or invalid calls are sent to the Main Attendant or a busy tone is presented as set by admin programming Operation Click DID DISA Destination Error Destination When a wrong number is pressed TONE A tone will be heard ATD Call will be forwarded to the attendant Station Group Call will be forwarded to a station group Release 3 5 June 2010 ...

Page 89: ...e forwarded to the attendant Station Group Call will be forwarded to a station group External Control Contact PGM 168 Loud Bell Control Door Open and External Device Control can be set to use an external control contact The contact feature is ranged from 1 to 4 A default value is not assigned Operation 1 Right click and select Update Then you will see the following window 2 After editing press the...

Page 90: ...ata Time Language Display Mode 2 LCD Time Mode 12 Hour Mode or 24 Hour Mode 3 LCD Date Mode MM DD YY or DD MM YY 4 LCD Language Select which language Modem PGM 170 It must be specified which station or CO line is connected to the modem The last station is assigned by default and the CO line isn t assigned any default value Operation 1 Click Modem 2 The range for station is 100 131 Default value is...

Page 91: ...Online PC Admin SBX IP PC Admin Guide Music PGM 171 You can assign BGM Background Music MOH Music On Hold and ICM Box Music Channel MOH is the music a caller can hear while waiting for his call to be picked up again Release 3 5 June 2010 ...

Page 92: ...Assigned 01 Internal Music 02 External Music 03 Reserved 04 SLT 1 05 SLT 2 06 SLT 3 07 SLT 4 08 SLT 5 09 Hold Tone ICM Box Music Channel 0 8 01 00 No BGM 01 Internal Music 02 External Music 03 Reserved 04 SLT 1 05 SLT 2 06 SLT 3 07 SLT 4 08 SLT 5 Assign SLT MOH Flex 1 5 SLT STA No SLT MOH 1 5 Dial Tone Source 0 5 0 N A To assign external dial tone set the SLT station number of the SLT port ICM Rin...

Page 93: ... external DID ring back tone set the SLT station number of the SLT port Internal MOH Type 00 12 00 Romance 00 Romance 01 Turkish March 02 Greensleeves 03 Fur Elise 04 Carmen 05 Waltz 06 Pavane 07 Sichiliano 08 Sonata 09 Spring 10 Campanella 11 Badinerie 12 Blue Danube ITEM RANGE DEFAULT REMARK Release 3 5 June 2010 ...

Page 94: ...ide call through the station A maximum of 4 PABX Access Codes are assignable A PABX Access Code is a 1 or 2 digit number By default PABX Access Codes are not assigned Operation 1 Enter a 1 or 2 digit code in the window If you want to delete a code leave blank 2 Click on the Update button to save the changes Release 3 5 June 2010 ...

Page 95: ...eration 1 Click PLA Priority Each item has the following meaning Use the dropdown box in order to assign each call type by the desired priority XFR Transfer Call REC Recall INC Incoming Call QUE Queued Call You cannot assign a duplicated number If you try to assign a duplicated number and click Update the program automatically reassigns the priority 2 Press the Update button to save the changes Re...

Page 96: ...e If you use COM2 as MODU MODEM interface the maximum speed is limited to 9600 bps If you use COM1 for PC Admin the maximum speed is limited to19200 bps Operation 1 Click RS 232C Port Setting Default values are shown for each port 2 Right click in the active area click on the Update Tool button then change the values 3 Click on the Update button Release 3 5 June 2010 ...

Page 97: ...on PC Admin PC Attendant CTI you can t use those ports COM1 COM2 as normal terminal ports during use of PC Admin Except for PC Admin you have to change the ports related with the PC application to DEFAULT VALUE Network before you use those ports for normal usage Trace SMDR Printing If you do not change those values the system may experience problems ITEM RANGE DEFAULT REMARK Baud Rate 0 7 19200 0 ...

Page 98: ...erial Port Selection PGM 175 1 84 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Operation 1 Click Print Serial Port Selection 2 Refer to the following table and change the values Release 3 5 June 2010 ...

Page 99: ...k Pulse Dial Speed Ratio 2 Change the ratio ITEM RANGE DEFAULT REMARK Off line SMDR Statistics Print 01 11 COM 1 01 01 COM1 02 COM2 MODU 03 TELNET 1 04 TELNET 2 05 TELNET 3 06 Reserved 07 NET_PCADM 08 NET_PCATD 09 NET_CTI 10 NET_REMOTE 11 Not Supported Admin Print 01 11 COM 1 01 Traffic 01 11 COM 1 01 SMDI Print 01 11 COM 1 01 Call Information 01 11 COM 1 01 Info On line SMDR 01 11 COM 1 01 Trace ...

Page 100: ...going calls As an assignable database option if Long Distance All Call is selected incoming and outgoing local and long distance calls are all provided If only Long Distance is selected then only outgoing calls that meet the toll check status requirements listed below are provided Operation 1 Click SMDR Attributes 2 Refer to the following table and change values as desired Release 3 5 June 2010 ...

Page 101: ... call information but total call total metering count and total cost for individual station then it is possible to save only the total accumulation rather than the detailed records in their entirety Print Incoming Call ON OFF OFF If this option PIC is set to ENABLE all incoming calls are printed with either all outgoing calls or long distance calls Print Lost Call ON OFF OFF If this option PLC is ...

Page 102: ...odes Flex Btn 1 5 0 A maximum of 5 SMDR Long Distance codes are available The SMDR Long Distance code is 1 or 2 digits number By default the SMDR Long Distance Code is 0 MSN Print On SMDR ON OFF OFF Enable or Disable printing MSN on SMDR Print Caller Number ON OFF OFF Enable or Disable printing of the Caller Number ICM SMDR Save ON OFF OFF If this value is set to ON ICM call data is stored in Off ...

Page 103: ...wo stations as a pair and it is possible to make up to 24 pairs in the system Operation 1 Select the Update Tool to add or delete a station pair Enter a station number to be linked with or deleted 2 To delete a pair erase the slave area or press the Delete button After changing data press the Update button to save changes Release 3 5 June 2010 ...

Page 104: ...BX IP PC Admin Guide System Timers I I I I PGM 180 181 182 You can set the system timers You can change the interval of time that each event occurs Operation 1 Click System Timers 2 Select an item to be altered and click the Update Tool to change a value Release 3 5 June 2010 ...

Page 105: ...efore a call placed on system hold will recall the station placing the hold Transfer Recall Timer 000 300 3 digits 030 sec Establishes the amount of time a transferred call will ring at the station receiving the transfer and how long it will recall the station transferring the call ACNR Delay Timer 000 300 3 digits 030 sec When the ACNR Pause Timer expires and there is no available CO Line in the ...

Page 106: ...iction Unsupervised Conference Reserved CO Dial Delay Timer 00 99 2 digits 01 100ms Voice connection to the outside party will be made after this timer This can be used to prevent illegal dialing in case of slow response from the Central Office Line or PBX CO Release Guard Timer 001 150 3 digits 020 100ms The CO Release Guard Timer controls the time necessary to guarantee idle loop state when the ...

Page 107: ...Establishes the amount of time programmed stations will ring when the ICM box user presses the CALL button ICM Dial Tone Timer 01 20 2 digits 10 sec If action is not taken within ICM dial tone timer the user will receive an error tone Inter Digit Timer 01 20 2 digits 05 sec If the time between dialed digits exceeds the Inter digit timer the user will receive an error tone MSG Wait Reminder Tone Ti...

Page 108: ...imer 01 30 2 digits 04 sec VMIB MSG Rewind Timer 01 99 2 digits 05 sec LCO Connect Timer 00 20 2 digits 00 sec LCO CPT Detect Timer 00 20 2 digits 05 sec Forward to VMIB Timer 20 60 2 digits 20 sec If the Auto FWD to VMIB feature PGM 113 FLEX 14 is set to a station the call is automatically forwarded to VMIB after this timer expires so the caller can leave a voice message System Timers II PGM 181 ...

Page 109: ...rvisedConference Timer 00 99 2 digits 10 min Establishes the amount of the time an unsupervised conference can continue after the initiator of the conference has exited the conference Wake up Fail Ring Timer 00 99 2 digits 20 sec After a Wake up fail ring invokes on the System Attendant the alarm ring continues during the length of this timer If this timer expires the Alarm ring will terminate War...

Page 110: ...e duplicated the PC Admin will display warning window When a user leaves the supervisor field it means that the user wants to delete the data So PC Admin will delete data with the selected bin number FAX Tone Detect Timer 01 10 2 digits 05 sec Establishes the time allowed for a FAX tone to be detected before disconnection FAX CO Call Timer 1 5 1 digit 1 min Establishes the time allowed for a FAX c...

Page 111: ...Bell attributes Master and slave are the extension number and relay should be assigned with each bin number Bell timer and Tone frequency are adapted in common So you use the separate Update button in the upper area of the window to save these values The Update button at the bottom of the window is used only for table data Release 3 5 June 2010 ...

Page 112: ... menu you can program the attributes of R2 DCOB These menus consist of combo boxes Operation 1 Select DCOB System Attributes Current programmed data will display 2 You can change values in this window After changing press the Update button to save the changes Note This feature only applies to a few countries Release 3 5 June 2010 ...

Page 113: ...forward signal from PX R2 IN Manage Timer 01 50 14 sec In R2 signaling maximum time for waiting for forward signal from PX R2 Disappear Timer 01 50 14 sec R2 Pulse Timer 01 30 07 20ms In R2 signaling time duration to send pulse typed R2 signal R2 Ready Timer 000 500 007 20ms Dial Tone Delay Timer 01 30 20 Line Status 1 9 6 Free Line Calling Category 1 9 1 User no priority ANI Request ON OFF OFF ON...

Page 114: ...r R2 DCOB programming DCOB CO Line Attributes PGM 187 ITEM RANGE DEFAULT REMARK IN Digit Type 0 2 2 Default R2MFC 2 To set type 0 PULSE 1 DTMF 2 R2MFC OUT Digit Type 0 2 2 Default R2MFC 2 To set type 0 PULSE 1 DTMF 2 R2MFC Number of CLI Digits 01 15 10 DCOB Type 0 2 2 0 Cyprus 1 Italy 2 Korea Send S Block Cmd ON OFF OFF Release 3 5 June 2010 ...

Page 115: ...up or Ring group When assigning a station group to any type of hunt group or voice mail group ring pick up group the system initializes hunt attributes by default value for it s own function It can be programmed to meet each customer s individual need Operation 1 Click Station Group 2 Select a group 3 Press the Update button will be displayed by right clicking with the mouse to add or modify membe...

Page 116: ...Station Group Assign PGM 190 191 1 102 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 117: ...s to the MPB and the MPB will save with the new order of stations You use the Attribute Assign button to change the data that is already programmed Station Group Type PGM 190 ITEM RANGE DEFAULT REMARK Group Type 0 7 0 0 Not assigned 1 Circular 2 Terminal 3 UCD 4 Ring 5 VM 6 Pick up 7 Net VM Pick up Attribute ON OFF OFF OFF Member Assignment Not Assigned Group Type must be assigned first Release 3 ...

Page 118: ...e 2 Repeat Overflow Destination Sta HUNT VMIB SYS SPD The call to a station in the group will continue to route until answered or each station in the group has been tried The call will remain at the last station in the group or will be passed to this overflow station group VMIB Overflow Timer 000 600 180 sec If this timer expires after a call comes into the group the call is routed to the overflow...

Page 119: ...ON OFF ON If this value is set to ON a Hunt member can check the Queue Count UCD Group Attributes PGM 191 ITEM RANGE DEFAULT REMARK VMIB Announce 1 Timer 000 999 015 sec If all stations in the group are busy when a call is received for the group the call may continue to wait queue for an available station in the group If queued the call may be sent to a UCD announcement when the queue period excee...

Page 120: ...99 002 sec A station in a hunt group is maintained in a busy state for a minimum of six seconds after any call and for hunt group calls for the assigned wrap up time Alt if no Member ON OFF OFF If there is no member on duty an ICM call will be dropped or an incoming CO call will be routed to the Attendant Music Source 0 9 0 not assigned If music source is assigned calling user will be heard music ...

Page 121: ... not operated If this timer is set to 010 after 10 seconds ringing the UCD member is automatically in a UCD DND state UCD Queued Tone ON OFF OFF Ring Group Attributes PGM 191 ITEM RANGE DEFAULT REMARK VMIB Announce 1 Timer 000 999 015 sec If this timer expires after a call comes into the group the system announces the greeting if one exists VMIB Announce 2 Timer 000 999 000 sec If this timer expir...

Page 122: ... a hunt group is maintained in a busy state for a minimum of six seconds after any call and for hunt group calls for the assigned wrap up time Music Source 0 9 0 not assigned If music source is assigned calling user will be heard music instead of ring back tone 0 Not Assigned 1 Internal Music 2 External Music 1 3 Reserved 4 SLT 1 5 SLT 2 6 SLT 3 7 SLT 4 8 SLT 5 9 Hold Tone Max Queue Call Count 00 ...

Page 123: ...w Timer 000 600 180 sec If this timer expires after a call comes into the group the call is routed to the overflow destination Overflow Destination Sta HUNT VMIB SYS SPD The call to a station in the group will continue to route until answered or each station in the group has been tried The call will remain at the last station in the group or will be passed to this overflow station group VMIB Pick ...

Page 124: ... this menu Operation 1 Click ISDN Attributes 2 Refer to the following table enter the data then click on Update to save your input ISDN Attributes PGM 200 ITEM RANGE DEFAULT REMARK CO ATD Max of 2 digits According to PGM 114 Btn 5 CO ATD code or Extension number can be attached to the CLI COLP message My Area Code Max of 6 digits Local Area Code My Area Prefix Code Max of 4 digits Prefix Code of L...

Page 125: ...ne PC Admin SBX IP PC Admin Guide COLP Table PGM 201 After you make an outgoing call through the ISDN line you can see the number you are connected with Operation Click COLP Table select a table index and click the Update Tool Release 3 5 June 2010 ...

Page 126: ...one and time zone Operation 1 Click LCR Assignment 2 Select an LCR Access Mode M00 LCR is not used M01 Only Loop LCR M02 Internal and Loop LCR M11 Loop and Direct CO LCR M12 Internal Loop and Direct CO LCR A duplicated day cannot be assigned for different day zones If you want to select Saturday for Day Zone 2 select Zone 2 in the SAT combo box For each day zone you set time of day The time also c...

Page 127: ...M11 Loop and Direct CO LCR LCR Access Mode12 M12 Internal Loop and Direct CO LCR LCR Access Mode13 M13 Internal Loop Direct CO and Direct Loop LCR Day Zone Zone 3 Day 1 7 Belongs to Zone 1 First select day and choose zone Time Zone Time 00 24 Belongs to Zone 1 The system accepts the same value for 00 and 24 and changes to 00 if 24 is input as the starting value and vice versa Note The time not bel...

Page 128: ...C Admin SBX IP PC Admin Guide LCR LDT Leading Digit Table Table PGM 221 PGM 221 is the Leading Digit Table Operation 1 Click the LCR LDT Table Select an LDT number 0 249 2 Click the Update tool of the menu that is opened by right clicking with the mouse Release 3 5 June 2010 ...

Page 129: ...uld setup the DMT1 field Others fields may be left blank Leading Digit Table PGM 221 ITEM RANGE DEFAULT REMARK LCR Type 1 INT 2 COL 3 BOTH BOTH INT look up this entry only for internal dialing COL look up this entry only after dialing CO Access Code BOTH look up this entry for both INT and COL CD 12 digits None To be compared with the dialed digits by a user DMT Index Each value 00 99 None Day Zon...

Page 130: ... Operation 1 Click LCR DMT Table and select DMT 0 99 2 Click the Update Tool The following dialog box appears 3 Added Digit Stream 25 Digits in maximum 4 Removal Position Select a position to remove 1 12 5 Number of digits to be removed Select the number to be deleted 1 12 6 Add Position Select a position to be added 1 13 Release 3 5 June 2010 ...

Page 131: ...ALLBK Pause DND FOR Dial tone detection instead of pause FLASH Billing code Extension Number Removal Position 01 12 01 Index to CD stream in Lead table to be removed Number of Digits to be Removed 00 12 00 Remove digits in CD stream up to this amount Add Position 01 13 01 Establishes the position of the CD stream after removal where the stream will be inserted CO Group 01 24 01 Establishes which C...

Page 132: ...n 1 Click LCR Table Initialization Click Day Zone 1 3 Select DMT index 0 99 and press Initialize button to initialize 2 Select a CO group 1 36 and click the Initialize button that is located below the Initialize CO Group area 3 Select alternative DMT index 1 99 and click the Initialize button of Initialize Alternative DMT Index area 4 Click Initialize All LCR Table to initialize all LCR table Rele...

Page 133: ...ng any number 0 9 Don t care Use the following rules when setting up the Allow Deny Tables If the tables have no entries no restriction is applied If entries are made in the allow table and only there then only those numbers are allowed If entries are made in the deny table and only there then only those numbers are denied If there are entries in both tables the allow table is searched first and i...

Page 134: ...Toll Exception PGM 224 1 120 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Operation Click Toll Exception Table Select table allow or deny Release 3 5 June 2010 ...

Page 135: ...plans at one installed site You can set the Allow Deny table that is applied to station COS 5 6 The number of entries in a table is 20 and the entries can be up to 14 digits including any number 0 9 Operation Click Canned Toll Table Select ALLOW or DENY Canned Toll Table PGM 225 ITEM ENTRY DEFAULT REMARK ALLOW 01 20 Max digits 14 DENY 01 20 Max digits 14 Release 3 5 June 2010 ...

Page 136: ... IP Online PC Admin SBX IP PC Admin Guide Emergency Code Table PGM 226 Regardless of STA COS an emergency call can be made through a service code You can make 10 service codes for emergencies Operation Click Emergency Code Table Release 3 5 June 2010 ...

Page 137: ...n code is already registered it will be shown 2 After editing press the Update button to save changes You can save and reload these codes as a file If you want to save or reload database file click the update menu and select a menu Auth Code Data Save Save the data as a file Auth Code Data Load Load the data as a file Auth Code Data Save Write loaded data to the MPB from start to end automatically...

Page 138: ...Authorization Code Table PGM 227 1 124 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 139: ...rding to voice guidance an outside caller may be connected to a certain destination and to hear another voice message by pressing a button on their keyset Operation 1 Click Customer Call Routing 2 Select a CCR table number 01 70 and press the Refresh button You will see 10 entry indexes in the CCR Table Release 3 5 June 2010 ...

Page 140: ...T TYPE RANGE DEFAULT REMARK 1 Station Station 2 Hunt Group Hunt 3 VMIB Announce 4 VMIB DROP Announce 5 System Speed 2000 2499 6 Internal Page 1 5 7 External Page 1 8 All Call Page 1 9 Net Number Valid Net A valid net number must be entered Networking programming must be done to use this field 10 Conference Room 1 9 Release 3 5 June 2010 ...

Page 141: ...lls and transfers will be automatically routed to the designated secretary station By default Executive Secretary Pairs are not assigned Operation Choose an index and click Update Tool of pop menu Conditions CO Call To Sec This directs CO calls to the secretary Call Exec if Sec DND If this field is enabled and the secretary is in a DND state the call will be delivered to the executive Sec Grade Th...

Page 142: ... You can select the range that you want to read You might have a problem because of a long read operation with a slow connection At that time if you uses a Modem and serial connection it takes a lot of time to read all of the data because of a more stable data exchange There is an editable field and limit number is 50 So you can select a special range and can save waiting time Release 3 5 June 201...

Page 143: ...STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Net number 1 9 Night Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Net number 1 9 Release 3 5 June...

Page 144: ...the reason of an error with the result message box Weekend Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Net number 1 9 Reroute Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 N...

Page 145: ...s maximum and use zones for station COS checking and a status of each station Operation 1 Click System Speed Zone 2 Enter speed bin range in zone field 2200 2499 3 Select Toll Checking On Off When you use station range to access zone check station COS and determine to restrict according to the Access Deny table 4 Click the Update button Release 3 5 June 2010 ...

Page 146: ... Flexible DID Table PGM 232 ITEM RANGE DEFAULT REMARK Speed Bin Range in Zone 2200 2499 Each zone is exclusive 2000 2199 Toll Free Zone Station Range to Access Zone Station 100 131 Toll Checking YES NO YES ON Auth Check YES NO YES ON System Speed Zone Editing Window Release 3 5 June 2010 ...

Page 147: ...kend is after 6 o clock on Friday Operation 1 Click Weekly Time Table select a number 1 15 2 Select the table index in combo box If you select an index data will be read 3 After editing press the Update button to save changes Weekly Time Table PGM 233 ITEM DEFAULT REMARK Day Day ring mode start time HH MM Night Night ring mode start time HH MM Weekend Weekend ring mode start time HH MM Release 3 5...

Page 148: ...2 Select the Update tool in the popup menu by right clicking the mouse 3 After editing press Update button to save the change Voice Mail Table PGM 234 DIGIT ITEM DEFAULT REMARK 1 VM Table 1 Prefix P Suffix Put Mail 2 VM Table 2 Prefix P Suffix Get Mail 3 VM Table 3 Prefix Suffix 4 VM Table 4 Prefix P 0P Suffix 5 VM Table 5 Prefix P 4P Suffix No Answer Table 6 VM Table 6 Prefix P 5P Suffix Error Ta...

Page 149: ... Mobile Extension Table PGM 236 BTN ITEM RANGE DEFAULT REMARK Mobile Ext Table Bin No 001 048 1 Mobile Ext Enable ON OFF OFF 2 Mobile Ext CO Grp 1 12 N A 3 Mobile Ext Tel No Max 24 N A 4 CLI Max 16 digits N A 5 Mobile Hunt Call ON OFF OFF 6 Voice MSG Wait Notice to Mobile ON OFF OFF 7 Usage ON OFF OFF Release 3 5 June 2010 ...

Page 150: ...04 You can assign the local codes in this table The local code entered in this table will be deleted in SMDR print The telephone number with this code will not be recognized as a long distant call The available code value is numbers and digits 0 9 and is limited to a maximum length of 5 Release 3 5 June 2010 ...

Page 151: ...CLI number is registered and assigned a destination within the Incoming CLI Destination Table all DID calls with this CLI will be routed to the corresponding destination Note This feature is supported only when the CO type is set as DID This feature is executed first when system receives a DID call with CLI PGM 237 BTN ITEM RANGE DEFAULT REMARK 1 CLI Number 001 100 2 Conversion Index Table Release...

Page 152: ...ammed NOTES The default Class of Service for all mailboxes is 1 The parameters in COS 1 contain all default settings PGM 238 BTN ITEM RANGE DEFAULT REMARK 1 Greeting Length 00 99 15 2 Message Record Time 001 600 secs 300 3 Number of Messages 01 250 50 4 Message Retention Time 01 99 days 15 5 E mail Notification Enable Disable Disable 6 Future Delivery Enable Disable Disable 7 Confirm Message Recei...

Page 153: ...he system The programming number range is from PGM 320 to PGM324 Networking Attributes PGM 320 PGM321 Operation 1 Click Networking Attributes 2 Enter the values of field Most of items are in a combo box and you can only select the item with a mouse or an arrow key 3 Validation of the Edit box field will be checked automatically Release 3 5 June 2010 ...

Page 154: ... supplementary service message 6 Net CAS Enable ON OFF OFF Enable Centralized attendant In master system CAS should be disabled 7 Net VPN Enable ON OFF OFF Enable the VPN function 8 Net CC Retain Mode ON OFF OFF Networking Supplementary Attribute PGM 321 BTN ITEM RANGE DEFAULT REMARK 1 Networking Transfer Mode RERT JOIN REROUT Only Transfer by Rerouting is possible 2 TCP Port 0000 9999 9000 TCP po...

Page 155: ...PC Admin Guide Networking CO Line Attribute PGM 322 Operation 1 Click Networking CO Line Attribute Then default setting will be displayed 2 Click the Update Tool to change attributes in popup menu After changing each field press the Update button to save changes Release 3 5 June 2010 ...

Page 156: ... 00 24 00 Networking CO group programming for Networking call 2 VOIB Mode H 323 SIP This admin program establishes which protocol is used among H 323 or SIP at each VOIP CO line 3 Gatekeeper Usage ON OFF OFF 4 Net CO Line Type QSIG PSTN PSTN 5 DTMF Mode 2 INBAND DTMF 3 RFC2833 DTMF 4 Outband DTMF This Admin program determines DTMF Mode at each VOIP CO line Release 3 5 June 2010 ...

Page 157: ...IP PC Admin Guide Networking Basic Attribute PGM 324 Operation 1 Click Networking Numbering Plan Table 2 Click Update Tool to change attributes in popup menu After changing each field press Update button to save changes Validation will be done automatically Release 3 5 June 2010 ...

Page 158: ...N or IP Information 16 digits CPN for ISDN IP address for VoIP A max of 4 VOIB IP addresses can be programmed 5 Alternate Dial Bin 2000 2499 Alternate Dial Number System Speed Bin that the system uses when the networking path has a fatal problem 6 Destination MPB IP IP Address IP Address of destination system to support DECT mobility service 7 Digit Repeat Yes No No If this PSTN number is not conn...

Page 159: ...ter selecting the board number press the Refresh button Then PC Admin will receive the information about the selected VOIB 3 Upon initial entry all data are default values The same as Network Setting PGM108 enter the IP address gateway address and subnet mask Ask your network administrator for correct values 4 Ask your network administrator for the DNS address Trace password is 10 digits and it is...

Page 160: ...ide Gate Keeper Programming PGM 341 You can program the Gate Keeper with this window Because the GateKeeper is related with the VOIB this program is included in PGM340 VOIB programming So if you select the VOIB slot number the VOIB and GateKeeper data will be displayed Release 3 5 June 2010 ...

Page 161: ...utes with a keyset SI P Attributes 1 2 You can program SIP Attributes These features are not included as a keyset Admin item So if you want to change SIP Attributes you should use the latest version of PC Admin software Operation 1 Enter the PGM 340 341 area of programming 2 Click on the SIP Attr 1 button 3 Either enter appropriate entries in the following fields or leave them empty Proxy Server A...

Page 162: ...SIP Attributes 1 2 1 148 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide 4 Click on the Update button to save your data 5 Click on the SIP Attr 2 button Release 3 5 June 2010 ...

Page 163: ...r The maximum length of these fields is 64 characters The type of Contact Number must be a number otherwise PC Admin will display an error message Authentication User Password Repeat is used for confirming the user password If there is no user password this field should be empty But if a password exists you should enter the same value in this Repeat field 7 Click on the Update button to save your ...

Page 164: ...n 1 Click VOIB Slot Assignment for RSG IP Phone Then default information will be displayed about RSG IP Phone 2 First select the VOIB slot and update using the first part If you select the non VOIB slot PC Admin will show an error message After setting the VOIB slot press the Update button in the upper menu to save the change 3 Second set the port number of each VOIB slot After changing press the ...

Page 165: ...r RSG IP Phone PGM 380 BTN ITEM RANGE DEFAULT REMARK 1 VOIB Slot for RSG IP Phone VOIB slot assignment for RSG IP Phone 2 RSG IP Channel Assign N A Port Number for RSG IP Phone PGM 381 BTN ITEM RANGE DEFAULT REMARK 1 RSG No 0 8 0 2 IP Phone Number 00 16 00 The IP Phone number to be serviced from the system Release 3 5 June 2010 ...

Page 166: ...EMARK 1 Transfer Mode IP or MAC IP 2 Casting Mode Unicast or Multicast Unicast 3 Tone Generation Remote RSG IP Phone Remote 4 Peer to Peer ON OFF ON 5 Codec Type G 711_ALAW 0 G 711_ULAW 1 G 723 1 2 G 729 3 G 729A 4 G 711_ALAW 0 6 First Access RSG CO ON OFF ON If the field is set the station on RSG can access a CO line on his RSG by dialing the CO Line access code in the 1st available CO group ex 9...

Page 167: ...eration 1 Click IP Phone Attribute Then all data will be read 2 Select an index that you want to edit and press Update Tool in the popup menu Then the update tool will be activated You can edit only two fields MAC Address and CTI IP Address Others are not able to be changed manually 3 After editing press the Update button to save changes Release 3 5 June 2010 ...

Page 168: ...y 0 0 0 0 Display Only 3 Port View N A Display Only 4 Port Number N A Display Only 5 NAT IP Address Display 0 0 0 0 Display Only 6 NAT Port Number 0 Display Only 7 Stun Enabled None Display Only 8 CTI IP Address Skip 0 0 0 0 9 IPSEC Usage ON OFF OFF 10 Outside NAT Firewall ON OFF OFF 11 User ID Max of 12 characters Can be used by Nomad SP user 12 User Password Max of 12 characters Can be used by N...

Page 169: ...GM 396 1 155 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide RSG RX Gain Control PGM 396 The RX gain on the RSG can be adjusted RSG TX Gain Control PGM 397 The TX gain on the RSG can be adjusted Release 3 5 June 2010 ...

Page 170: ...CO line for each kind of phone PGM 400 to PGM 423 These values depend on Nation specification DTI B Rx Gain Control PGM 400 SLI B Rx Gain Control PGM 401 ACOB Rx Gain Control PGM 404 DCOB Rx Gain Control PGM 406 VMI B Rx Gain Control PGM 407 DTRU Rx Gain Control PGM 408 EXT Page Rx Gain Control PGM 409 CPTU Rx Gain Control PGM 410 Release 3 5 June 2010 ...

Page 171: ... IP Online PC Admin SBX IP PC Admin Guide MODU Rx Gain Control PGM 411 Operation Click All Rx Gain Control and enter the values of gain control N A means not used with the system and such fields will not be changed automatically Release 3 5 June 2010 ...

Page 172: ...ine PC Admin SBX IP PC Admin Guide Other Gain Table Operation 1 Click Other Gain Table 2 Edit each field in the dialog box In this window there are 8 PGM features PGM 412 418 and 424 So you can edit these fields at one time Release 3 5 June 2010 ...

Page 173: ...anged to the closest system frequency available Operation Click SYSTEM Tone Frequency and select the numbers as desired System Tone Frequency PGM 420 ITEM RANGE DEFAULT REMARK Dial Tone 0000 9999 T1 T2 Nation Specific Ring Back Tone 0000 9999 T1 T2 Nation Specific Busy Tone 0000 9999 T1 T2 Nation Specific Error Tone 0000 9999 T1 T2 Nation Specific Dummy Dial Tone 0000 9999 T1 T2 Nation Specific Re...

Page 174: ...changed to the closest system frequency available Operation Click Differential Ring Frequency and select the numbers as desired Differential Ring Frequency PGM 421 ITEM RANGE DEFAULT REMARK Ring 1 0000 9999 T1 T2 Nation Specific Ring 2 0000 9999 T1 T2 Nation Specific Ring 3 0000 9999 T1 T2 Nation Specific Ring 4 0000 9999 T1 T2 Nation Specific Release 3 5 June 2010 ...

Page 175: ... changed to the closest system frequency available Operation Click Distinct CO Ring Frequency and select the numbers as desired Distinct Ring Frequency PGM 422 ITEM RANGE DEFAULT REMARK Ring 1 0000 9999 T1 T2 Nation Specific Ring 2 0000 9999 T1 T2 Nation Specific Ring 3 0000 9999 T1 T2 Nation Specific Ring 4 0000 9999 T1 T2 Nation Specific Release 3 5 June 2010 ...

Page 176: ...frequency available Operation 1 Click ACNR Tone Cadence 2 Enter a tone cadence and press Update button to save the changes ACNR Tone Cadence PGM 423 ITEM RANGE DEFAULT REMARK Ring Back Tone 000 255 ON 100 OFF 200 20ms base Busy Tone 000 255 ON 025 OFF 025 20ms base Error Tone 000 255 ON 012 OFF 012 20ms base S Dial Tone 000 255 ON 150 OFF 000 20ms base Release 3 5 June 2010 ...

Page 177: ...ault data These features are loaded into memory when the system is initialized The system should be always initialized when installed or at any time the database has been corrupted To initialize the system to the default values proceed as follows Operation 1 Click Initialization 2 Press one of the buttons shown below to initialize Release 3 5 June 2010 ...

Page 178: ...Init 1 164 Chapter 1 SBX IP Online PC Admin SBX IP PC Admin Guide Note It is recommended that you do not use a USB Serial converter It may produce a communication error between the SBX IP and the PC Release 3 5 June 2010 ...

Page 179: ... Admin SBX IP PC Admin Guide Print Database To obtain a hard copy printout of the database a printer must be connected to the RS 232C connector Print Prot Data PGM 451 Operation Click one of the buttons below to get a hard copy Release 3 5 June 2010 ...

Page 180: ...n Print Station Database Print STA_R CO Line Database Print CO_R System Feature Database Print Station Group Database Print Reserved System Timer Database Print Toll Table Database Print LCR Database Print Other Tables Print Nation Specific Database Print Flexible Button Program Print STA_R All Database Print Networking Data Print Quit Release 3 5 June 2010 ...

Page 181: ... values of the SBX IP system using usr file downloaded by the DB Up Download Program indirectly This DB Up Download Program is included in the Online PC Admin program package Hardware Software Requirements Requirements of the SBX IP Offline PCAdminPro system and PC are SBX IP system PC Pentium III CPU 550 Mhz minimum RAM 128 MB minimum Minimum 3 button Mouse VGA Monitor MS Windows 98 minimum HDD 2...

Page 182: ...pdate the user file and some admin field values may be incorrect Regardless of having an old Offline PCAdminPro version installed you can install a new Offline PCAdminPro version When a new Offline PCAdminPro version is released the directory of the installation path will be adjusted according to the new version For example the path can be Offline PCAdminPro 2 2V for a 2 2 version You can change t...

Page 183: ...ine PCAdminPro Software 1 Insert CD ROM to be installed into the CD ROM Drive of the PC 2 Double click setup exe The Preparing to install progress window will display If you want to cancel click the Cancel button The Welcome to the Install Shield Wizard for SBX PCAdminPro window will appear 3 Click the Next button Release 3 5 June 2010 ...

Page 184: ...AdminPro SBX IP PC Admin Guide The Customer Information window will appear 4 Input your name and your organization 5 Click the Next button The Destination Folder window will appear 6 Confirm the Current Path Setting or change the path 7 Click the Next Button Release 3 5 June 2010 ...

Page 185: ...ftware 2 5 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide The Installing SBX PCAdminPro window appears The InstallShield Wizard Completed window appears 8 To end the Installation process click the Finish button Release 3 5 June 2010 ...

Page 186: ...CAdminPro Folder and then click the SBX PCAdminPro icon Procedure for using Offline PCAdminPro 1 Install the SBX PCAdminPro Package for DB Updown upload 2 Download the DB File usr from the MP System with DB Upload Download software in the Online PC Admin Package 3 Run the Offline PCAdminPro software 4 Load the downloaded DB File 5 You can view the value of the admin field and change the value if d...

Page 187: ...Detail Program Information 2 7 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Detail Program I nformation Launcher Window Release 3 5 June 2010 ...

Page 188: ...file Options You can change program environment Desktop To memory window position and size and bring back anytime Exit Menu List The Admin Menu is displayed Search PGM No You can run admin window by inputting PGM Number directly Search You can run admin window by inputting the string of admin menu Information Display Area Operation result message is displayed here Status Bar The Status Panel shows...

Page 189: ...sic Operation 1 Open File Open the database file from the Load File window An Open Complete message is displayed in the information area Message Data is loaded to memory successfully 2 Open Window Click the menu bar button you want to view then select an item Release 3 5 June 2010 ...

Page 190: ... information is displayed 4 Update DB To update the DB change an attribute value and click the Update button The DB is saved Note After clicking the Refresh or Update button the resulting message is displayed in the information area 5 Save File To save information to file click Save File 6 Exit Click the Exit button Release 3 5 June 2010 ...

Page 191: ...ly saved when the program is closed Restore Last Desktop Position at Startup If this box is checked when the program is started up the window is automatically activated to the same figure as before last closed Default Loading File Name at Startup If this box is checked the Database file is automatically loaded to memory You must set the default file name in the text box below this option Release 3...

Page 192: ...nu of the program Click this icon to popup the desktop function Restore window Click from No 1 to No 10 to restore From 1 to 10 you can save 10 window positions Save Procedure Click the Save Current Desktop button Name and then click the OK button Delete Procedure Click the Delete Saved Desktop button Select the Delete XX button to delete Close All Child Window To close all sub windows click this ...

Page 193: ...formation about the DB file that is located in the data directory The data directory is located in the main folder Usage Select the DB File and click the Load File button or double click the File icon Information Display Area Operation result message is displayed here This area is at bottom of the program Release 3 5 June 2010 ...

Page 194: ...mmed You can change admin values such as Location Information Slot Assignment Numbering Plan etc Pre Programmed items are from PGM 100 to PGM 109 Click on Pre Programmed in the Menu List to expand it and then click on a sub menu item to program the specified function Release 3 5 June 2010 ...

Page 195: ...uration PGM 100 103 Location Information PGM 100 PGM 100 allows you to set up the Nation Code and Customer Site Name The Name code is the same as the long distance telephone code The site name is the name of your site This information will be displayed on the menu title bar Release 3 5 June 2010 ...

Page 196: ...ng the Slot Assignment you must save the database file and upload it to the SBX IP system and then reset the system For another admin modification Station CO etc you download the changed database file Logical Slot Assignment PGM103 This area of programming sets up COL board STA board and VMIB Operation If any board is preset automatically by the system it shows the boards on the dialog box 1 Add t...

Page 197: ...ration PGM 100 103 2 17 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide 4 To remove a board select a slot number belowthe COL board STA board or VMIB and click the delete button Release 3 5 June 2010 ...

Page 198: ...GM 104 105 106 107 109 The default range of station numbers is from 100 147 but 100 131 is the maximum usable at this time You can change the range according to the nation or your style Operation Setting station number sequentially in PGM 105 1 You enter the new station number in the New Staion Number field Release 3 5 June 2010 ...

Page 199: ...19 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide 2 Right click with the mouse Then the menu item Make Serial Station Numbers Below appears 3 You can set the station number automatically by selecting this menu item Release 3 5 June 2010 ...

Page 200: ...mber Set Type 2 100 147 No The station number can be changed within 799 Number Set Type 3 100 147 No Australia default Number Set Type 4 700 747 No New Zealand default Number Set Type 5 200 247 No Italy default Number Set Type 6 21 68 No Stations above max ports will display as Number Set Type 7 100 147 No Stations above max ports will display as Number Set Type 8 100 147 No The station number can...

Page 201: ... IP address is assigned by the network administrator If you don t want to use the network connection you can skip this feature If you want to use the network connection you must configure this feature Client CLI IP Address optional The Gateway Address is the IP Address of the gateway that the system uses If you don t enter the gateway s IP Address you can t access the SBX IP system from another LA...

Page 202: ...11 112 113 114 This menu is related with assigning the phone type for each station You can start the station main window for many programming First select the station list With this window you can select other sub menus such as station attribute or Flexible button assignment Operation1 1 Click Station List 2 Right click for other programming 3 Select the menu that you want to change Then you will ...

Page 203: ...Station ID Assignment PGM 110 111 112 113 114 2 23 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 204: ...peration2 Several Station Attributes update 1 Change the admin field you want in Figure 4 2 2 Drag and drop several stations in the Station List PGM110 to Station Attributes Assignment area 3 Press the Update All button for updating If you again want another station press the Clear button Release 3 5 June 2010 ...

Page 205: ...ally when station mode is set to H P Page Access ON OFF OFF Allows access to paging by the station Ring Type 0 4 0 The station can give its own ring type signal to another station in the system through this field calling party centric Speaker Ring 1 3 1 Station rings through 1 Speaker 2 Headset or 3 Both speaker headset Speakerphone ON OFF ON ON allows operation with Speakerphone VMIB Slot 0 2 0 A...

Page 206: ...y depressing the CO button The first CO line goes on Hold automatically STA2 ON CO Call Time Restriction ON OFF OFF If this flag is set to YES a station s outgoing CO call may be disconnected when the CO call restriction timer PGM180 Btn 17 expires CO Line Access ENABLE DISABLE ENABLE The allowance to access individual CO line by dialing CO Line Queuing ENABLE DISABLE ENABLE The allowance of queui...

Page 207: ...e station belongs OFF ring to the station Ring Grp Service ON OFF OFF When DID DISA call destination is STA ON ring to Ring Grp to which the station belongs OFF ring to the station Stop Camp On Tone ENABLE DISABLE DISABLE ENABLE prevents the Camp on Tone from sounding Line Length SHORT LONG FAR SHORT Line Length MSG SCRL SPD 0 7 3 Scroll speed when a broadcasting message is displayed Block Back Ca...

Page 208: ...ne to gain access to the conversation SMDR Hidden Dialed Digits ENABLE DISABLE DISABLE ENABLE allows the station to hide CO dialing numbers from SMDR printing Voice Over ENABLE DISABLE DISABLE ENABLE allows the station to use Voice Over feature Warm Line HOT WARM WARM This field is determined that Warm Line OFF or Hot Line ON in PGM 122 VMIB MSG Password ON OFF OFF ON allows the station to use VMI...

Page 209: ... OFF An ON setting allows a station to receive CO message wait indications Ext or CO ATD ATD EXT EXT To Select EXT extension number or CO ATD to make outgoing CLI or COLP information Keypad Facility KEYPAD DTMF DTMF This field determines whether an ISDN station sends digit in DTMF or keypad facility after connected LONG SHORT LONG SHORT SHORT This field determines whether an ISDN station acts in S...

Page 210: ...gress Indication ON OFF OFF If this field is set to ON and an SLT seizes an ISDN line the progress indication IE that indicates the originator is non ISDN device is made in the SETUP message ISDN CLIR ON OFF OFF If this field is set to ON does not send CLI Information and restrict PX send it ISDN COLR ON OFF OFF If this field is set to ON does not send CLI Information and restrict PX send it DID R...

Page 211: ...ing flexible buttons and the copy feature PGM 125 Information for Flex Button Assignment NO TYPE RANGE REMARK 1 User Button User can program by button programming procedure 2 CO xx Button 01 12 CO Line 3 CO Grp xx 01 24 CO Group 4 LOOP Loop Button 5 STA xxxx 100 131 Station Number 6 STA PGM Button 11 99 7 STA SPD xx 00 99 Station Speed Bin Release 3 5 June 2010 ...

Page 212: ... is combined with station COS to determine the appropriate restriction Each station must be assigned a class of service which governs the station s toll restriction for the day and night operation The weekend COS is same as the night COS 8 SYS SPD xxxx 2000 2499 System Speed Bin 9 Num Plan Button Num Plan Code 10 Net DSS Button Net DSS number checked by MPB When using the Networking feature 11 Res...

Page 213: ... Access PGM 118 Each station can be assigned to an internal paging zone Yon can assign a station to a number of zones or to no zone at all If a station is not in any internal zone it will not receive any page announcements The SBX IP supports 5 internal page zones Conference Page Zone PGM 119 Each station can be assigned to a conference paging zone You can assign a station in a number of zones or ...

Page 214: ... ICM Tenancy Groups from calling each other Each ICM Tenancy Group can be assigned to a different attendant The SBX IP system supports 5 ICM Tenancy Groups 1 Enter an attendant station number for the ICM Tenancy Group you have just selected 2 Click each ICM group check box that you want to access 3 After all changes press the Update button to save changes Release 3 5 June 2010 ...

Page 215: ...set Call Forward PGM 121 If a station does not respond to an outside call for a certain period of time the call may be forwarded to another station Operation Programmed preset call forward pair will be displayed If there is no pair data the window will not display anything Release 3 5 June 2010 ...

Page 216: ...kes place for the length of time established for the Warm Line Timer after lifting handset or pressing the ON OFF button Warm Line Warm line is programmable at PGM 113 All stations are not assigned any Idle Line Selection by default Operation You will see the list of Hot Warm line programming If there is no data the table will display nothing Information for Hot Warn Line Selection ITEM RANGE REMA...

Page 217: ...e SMDR Account Group PGM 124 Stations can be assigned as a member of a call account group on SMDR A station belongs to only one call account group The system supports 99 SMDR Account Groups All stations are not assigned as a member of any Call Account Group by default Release 3 5 June 2010 ...

Page 218: ...Group 3 Press the Update button to save the data Station I P List for CTI PGM126 The SBX IP does not support CTIU for a CTI link Instead of CTIU you can make a CTI connection with a LAN connection To use this feature you must enter the IP address of the PC s that you want to use with CTI For example if you use station 100 and your IP address is 10 0 0 5 then you should enter this table with statio...

Page 219: ... the system Add delete a mailbox reset a password record a greeting broadcast message MB name Station Mailbox Attibutes PGM127 ITEM RANGE DEFAULT Admin Disable Enable Disable COS 1 5 1 5 1 Announce Only Disable Enable Disable Announce Action Hang up Previous Previous Outbound Notification Disable Enable Disable Outbound Notification CO Group 1 24 1 Outbound Notification Tel Number 24 digits none O...

Page 220: ...s Previous VMIB MSG password Off On Off VMIB MSG time Off On Off VMIB MSG type LIFO FIFO LIFO Outbound Notification Disable Enable Disable Outbound Notification CO Group 1 24 1 Outbound Notification Tel number 24 digits none Outbound Notification retry 1 9 2 Outbound Notification interval 1 60 minutes 3 Cascade destination Station Virtual MB none Cascade type NO cascading Imediately When noti fail...

Page 221: ...CO Line Base Program Use this CO Line Base Program to change CO Line features The program number is from PGM140 to PGM144 CO Related Admin PGM 140 141 142 143 146 147 This PC Admin links various features that are related to each other So you can move to another programming with a popup menu Operation1 You will see the adjacent window that displays CO line basic information PGM140 With this window ...

Page 222: ...CO Related Admin PGM 140 141 142 143 146 147 2 42 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 223: ...Guide Operation2 Several CO Attributes update 1 Change the admin field s you want in the CO Attributes window 2 Drag and Drop several CO in CO List PGM140 to the CO Attributes Assignment area 3 Press the Update All button to update If you want another CO line press the Clear button Release 3 5 June 2010 ...

Page 224: ...00 70 and it is not assigned 00 as default Reserved ISDN DID MSN Reserved DCO DID DCO DID Line This type will be valid in a few countries For example Korea CO Line Attributes I PGM141 ITEM RANGE DEFAULT REMARK CO Line Group 00 25 01 Groups should be assigned according to CO type and Class Of Service CO COS 1 5 1 CO COS 1 no restriction CO COS 2 Exception Table A governs CO COS 3 Exception Table B ...

Page 225: ... Line Group Account ON OFF OFF CO Tenancy Group 0 5 5 Tenancy Group of CO line CO Line Attributes II PGM142 ITEM RANGE DEFAULT REMARK CO Line Name Display ON OFF OFF If CO Line name is assigned at BTN2 and this field is ON CO name is displayed for CO incoming calls CO Line Name Assign Max 12 characters Metering Unit 00 06 00 There are 7 metering signal types 0 None 1 50 Hz 2 12 KHz 3 16 KHz 4 Sing...

Page 226: ...oes not provide dial tone System provides dial tone PABX CO Ring Back Tone YES NO NO If R2 PX which does not give us tone for called party status exists then the system provides tone according to cause value This field is only when Cause means that Ring back is provided by PX YES PX NO System PABX CO Error Tone YES NO NO If R2 PX which does not give us tone for called party status exists then the ...

Page 227: ... 10 msec base Open Loop Detect Timer 00 20 00 100 msec base Line Length SHORT LONG SHORT Line Length of CO TELKOM only DISA Answer Timer 1 9 2 DISA DID Delay Timer 1 9 1 Reserved Busy Error CPT ON OFF OFF ISDN CO Line Attributes PGM143 ITEM RANGE DEFAULT REMARK COLP Table Index 00 50 Not Assigned To make called party number with assigned COLP Table entry PGM 201 00 49 PGM 201 Bin No 50 PGM 11 BTN ...

Page 228: ...N OFF OFF ON Enblock Sending Mode OFF Overlap Sending Mode CLI Transit ORI CFW CFW 1 ORI Send CLI as the originating caller s CLI 2 CFW Send CLI as the call forwarded station s CLI Numbering Plan ID 0 7 0 F1 Calling NPI F2 Called NPI ISDN Call Deflection ENABLE DISABLE DISABLE ISDN call deflection service usage Norway only ISDN DGT RM ON OFF OFF ISDN CP Inband ON OFF OFF CLI Type 0 2 0 0 Normal 1 ...

Page 229: ...es an outgoing CO Call through this CO Line DID DGT Receive Number 2 4 3 This value is used as count of the received DID Digit number to route DID incoming Call DID Digit Mask 4 digits When the DID Conversion Type PGM 143 FLEX 4 is set to 0 the received DID digits are converted by this value The digits 0 9 can be entered means to ignore received digit and means to bypass the digit The length of DI...

Page 230: ...0 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide CO Ring Assignment PGM 144 Each station can be assigned to receive a CO ring for only a certain period of time such as day night weekend and On demand Release 3 5 June 2010 ...

Page 231: ...P PC Admin Guide Operation 1 Select the popup menu you want among the modes of Day Night Weekend and On demand 2 Update CO Ring assignment by using Station Assign in the popup menu 3 You can see the setting window and assign the station range and delay Release 3 5 June 2010 ...

Page 232: ...ess the Update button to save data This menu was linked in other CO programming field CO CIDU Attribute PGM147 ITEM RANGE DEFAULT REMARK CID Mode Select OFF FSK DTMF FSK CID Name Display NAME TEL TEL Analog CO line CLI carries the caller s telephone number and name According to this ADMIN program value LCD displayed data can be selected If this value is set to NAME the caller s name and telephone ...

Page 233: ...t time to clear down the circuit Not currently implemented DT Delay Timer 100ms 2 50 10 The DT Dial tone Delay timer defines the duration that dial tone must be received for DT recognition Interdigit Timer 20ms 15 30 15 The Inter Digit timer defines the duration between digit transmissions Wink Timer 20ms 7 15 10 For TIE or DID Lines the Wink timer defines the length of time the wink T1 TIE line c...

Page 234: ...ach field 2 Refer to the following tables and change the values as desired 3 After editing press the Update button to save the changes Ring Detection Time 10 2 9 2 The Ring DTC detect timer defines the minimum acceptable length of the Ring on time during a ring cycle Ring Stop Time 100ms 10 60 60 The Ring Stop timer defines the maximum Ring off time during a ring cycle Collect Digit 1 6 3 Collect ...

Page 235: ...then the DISA user can retry another call or feature within the limit of the retry counter If the DISA user cannot access appropriately within this counter the system disconnects the DISA Line automatically ICM Continuous Dial Tone CONT DISCONT CONT This field sets whether ICM dial tone is continuous or not CO Dial Tone Detect ON OFF OFF When the speed dial is activated system detects dial tone us...

Page 236: ...r CO Voice Path Connect IMM DGT DGT Option to connect voice path after seizing CO line Immediately CIS and Korea only Transfer Tone RBT MOH RBT Option to provide ring back tone or MOH during transferring CO line CO to CO Xfer CPT Detect ON OFF OFF ACD Package Usage ON OFF OFF If this value is set to ON ACD Information is printable CO to CO UC Timer Extend ON OFF OFF If this value is set to ON the ...

Page 237: ...f desired the page warning tone can be suppressed Auto Privacy ON OFF ON The system can be programmed to override a CO line call to gain access to the conversation If privacy is disabled a station privileged to override in PGM 113 Btn 4 joins an existing call in progress Privacy Warning Tone ON OFF ON If desired the privacy warning tone can be suppressed Single Ring for CO Call YES NO NO Changes a...

Page 238: ...ble the toll check for incoming calls No DSS Indication ENABLE DISABLE DISABLE Enable or disable the LED of the CO button while ringing for incoming transfer and recalling It is not applied for direct ringing such as DID DISA UK Billing Mode ON OFF OFF If this value is set to ON UK Billing Mode is applied UK only COS 7 When Auth Fail ON OFF ON If authorization is failed with PGM 227 COS will be CO...

Page 239: ...in case an analog CO line is seized for LCR dialing If there is no dial tone the call is rerouted to the Alternate DMT index If the LCR type is set to M13 the LCR dial tone detect option is not applied System Attributes III PGM163 ITEM RANGE DEFAULT REMARK Alarm Enable ON OFF OFF Alarm Contact Type CLOSE OPEN CLOSE Alarm Mode ALARM BELL ALARM Alarm Signal Mode RPT ONCE RPT System Attributes II PGM...

Page 240: ...ant Assignment PGM 164 A maximum of 5 Attendants can be assigned This includes the Main Attendants and System Attendant The System Attendant is different than a Main Attendant in respect to call handling and system management priority The System Attendant has more priority than a Main Attendant By default the System Attendant is assigned Station 100 and Main Attendants are not assigned Release 3 5...

Page 241: ...ine PCAdminPro SBX IP PC Admin Guide Auto Attendant VMI B Annc Assignment PGM165 CO to CO COS PGM 166 When a user of a DID DISA TIE line accesses another CO line CO to CO COS is applied The attributes of CO to CO COS are the same as the station COS Release 3 5 June 2010 ...

Page 242: ...ndant Station Group Call will be forwarded to a station group Busy Destination When a station is busy TONE A tone will be heard ATD Call will be forwarded to the attendant Station Group Call will be forwarded to a station group No Answer Destination When there is no answer input a station group to be forwarded TONE A tone will be heard ATD Call will be forwarded to the attendant Station Group Call...

Page 243: ...DID DISA Destination PGM 167 2 63 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 244: ...l Contact PGM 168 Loud Bell Control Door Open External Device Control can be set to use an external control contact The contact feature ranges from 1 to 4 contacts A default value is not assigned 1 Select one of the control contacts 2 For Loud Bell Control indicate a station to be assigned Release 3 5 June 2010 ...

Page 245: ...screen Operation 1 LCD Time Mode 12 Hour Mode or 24 Hour Mode 2 LCD Date Mode MM DD YY or DD MM YY 3 LCD Language Select a language Modem PGM 170 PGM 170 allows you to specify which station or CO line is connected to the modem The last station 131 is assigned as default The CO line isn t assigned any default value Operation The range for stations is 100 131 and CO Line range is 1 12 Release 3 5 Ju...

Page 246: ...ne PCAdminPro SBX IP PC Admin Guide Music PGM 171 You may assign BGM Background Music MOH Music On Hold and ICM Box Doorbox Music Channel MOH is the music a caller can hear while waiting for his call to be picked up again Release 3 5 June 2010 ...

Page 247: ...01 Internal Music 02 External Music 03 Reserved 04 SLT 1 05 SLT 2 06 SLT 3 07 SLT 4 08 SLT 5 Assign SLT MOH Flex 1 5 SLT STA No SLT MOH 1 5 Dial Tone Source 0 5 0 N A To assign external dial tone set the SLT station number of the SLT port ICM Ring Back Tone 0 5 0 N A To assign external ICM tone set the SLT station number of the SLT port DID CO Ring Back Tone 0 5 0 N A To assign external DID ring b...

Page 248: ...minPro SBX IP PC Admin Guide PBX Access Code PGM 172 You can make an outside call through the station A maximum of 4 PABX Access Codes are assignable PABX Access Code is a 1 or 3 digit number By default PABX Access Codes are not assigned Release 3 5 June 2010 ...

Page 249: ...C Incoming Call QUE Queued Call You may not assign a duplicated number RS 232C Port Setting PGM 174 You can set up RS 232C port configuration Note If you use COM2 as MODU MODEM interface the maximum speed is limited to 9600bps If you use COM1 for PC Admin the maximum speed is limited to 19200bps Operation Default values are shown below for each port ITEM RANGE DEFAULT REMARK Baud Rate 0 7 19200 0 ...

Page 250: ...REMARK Off line SMDR Statistics Print 01 11 COM 1 01 01 COM1 02 COM2 MODU 03 TELNET 1 04 TELNET 2 05 TELNET 3 06 Reserved 07 NET_PCADM 08 NET_PCATD 09 NET_CTI 10 NET_REMOTE 11 Not Supported Admin Print 01 11 COM 1 01 Traffic 01 11 COM 1 01 SMDI Print 01 11 COM 1 01 Call Information 01 11 COM 1 01 Info On line SMDR 01 11 COM 1 01 Trace 01 11 COM 1 01 Debug 01 11 COM 1 01 PC Admin 01 11 Auto Select ...

Page 251: ...tributes PGM 177 Station Message Detail Recording SMDR provides details on both incoming and outgoing calls As an assignable database option if Long Distance All Call is selected incoming and outgoing local and long distance calls are all provided If only Long Distance is selected then only outgoing calls that meet the toll check status requirements listed below are provided Operation Release 3 5 ...

Page 252: ...s option PIC is set to ENABLE all incoming calls are printed with either all outgoing calls or long distance calls Print Lost Call ON OFF OFF If this option PLC is set to ENABLE all lost calls are printed whether unanswered or not Records in Detail ON OFF ON Due to limited system memory size in places where many calls take place the SMDR record buffer can easily become saturated So if the customer...

Page 253: ...nce code is 1 or 2 digits number By default the SMDR Long Distance Code is 0 MSN Print On SMDR ON OFF OFF Enable or Disable printing MSN on SMDR Print Caller Number ON OFF OFF Enable or Disable printing of the Caller Number ICM SMDR Save ON OFF OFF If this value is set to ON ICM call data is stored in Off line SMDR ICM SMDR Print ON OFF OFF If this value is set to ON ICM call data is printed in On...

Page 254: ...e PGM 179 2 74 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Linked Station Pairs Table PGM 179 You can link two stations in a pair The M character indicate that this station is Master station Release 3 5 June 2010 ...

Page 255: ...r and enter a station number to be linked with 2 Link the pair by clicking Add To delete a pair click Delete button Then information will display A character for addition and D character for deletion 3 To adapt the changed pair Add Delete click Update 4 If you want to clear all linked pair click All Link Clear Release 3 5 June 2010 ...

Page 256: ...SBX IP PC Admin Guide System Timers I I I I PGM 180 181 182 You can set the system timers to control the interval of time that each event occurs Operation Enter a value within the range specified in the range box Refer to the following table for each timer Release 3 5 June 2010 ...

Page 257: ... before a call placed on system hold will recall the station placing the hold Transfer Recall Timer 000 300 3 digits 030 sec Establishes the amount of time a transferred call will ring at the station receiving the transfer and how long it will recall the station transferring the call ACNR Delay Timer 000 300 3 digits 030 sec When the ACNR Pause Timer expires and there is no available CO Line in th...

Page 258: ...triction Unsupervised Conference Reserved CO Dial Delay Timer 00 99 2 digits 01 100ms Voice connection to the outside party will be made after this timer This can be used to prevent illegal dialing in case of slow response from the Central Office Line or PBX CO Release Guard Timer 001 150 3 digits 020 100ms The CO Release Guard Timer controls the time necessary to guarantee idle loop state when th...

Page 259: ...c Establishes the amount of time programmed stations will ring when the ICM box user presses the CALL button ICM Dial Tone Timer 01 20 2 digits 10 sec If action is not taken within ICM dial tone timer the user will receive an error tone Inter Digit Timer 01 20 2 digits 05 sec If the time between dialed digits exceeds the Inter digit timer the user will receive an error tone MSG Wait Reminder Tone ...

Page 260: ...r this timer expires so the caller can leave a voice message System Timers III PGM 182 ITEM RANGE DEFAULT REMARK SLT Hook Switch Bounce Timer 01 25 2 digits 01 100ms This timer establishes the length of time that is needed to regard as a valid on hook or off hook for SLT SLT Maximum Hook Flash Timer 001 250 2 digits 050 10ms This timer establishes how long the user could depress the hook switch in...

Page 261: ...ion after lifting handset or pressing the SPEAKER button and the warm line timer expires then the idle line selection for warm line is activated Wink Timer 010 200 3 digits 010 10ms The Time Duration of Seize Acknowledge Signal to DID line Enblock Int Digit Timer 01 20 2 digits 15 sec After timer expires Setup is sent CCR Time Out Timer 000 300 3 digits 010 sec When this timer expires CCR is activ...

Page 262: ...ion 1 Enter a supervisor station 2 Click the Station List button then drag and drop member station in the station list 3 Click the Update button to change all values or Station Update for member station In Room Indication PGM 183 ITEM RANGE DEFAULT REMARK Supervisor Station Member Station Max 20 Stations Release 3 5 June 2010 ...

Page 263: ...apter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Chime Bell Attributes PGM 184 Operation Chime Bell Attributes PGM 184 ITEM RANGE DEFAULT REMARK Station Pair Station Relay 1 14 0 Bell Timer 1 20 Bell Frequency Release 3 5 June 2010 ...

Page 264: ...ay not apply to some countries it currently is not supported in the USA DCOB System Attributes PGM 186 ITEM RANGE DEFAULT REMARK DCOB CO Type This is actually programmed in PGM 187 FLEX 4 0 2 2 0 Sweden Cyprus 1 Italy 2 Korea Australia Metering Type 0 1 0 0 Not used 1 When a Metering signal is received R2 OUT Manage Timer 01 50 14 sec In R2 signaling maximum time for waiting for forward signal fro...

Page 265: ...l R2 Ready Timer 000 500 007 20ms Dial Tone Delay Timer 01 30 20 Line Status 1 9 6 Free Line Calling Category 1 9 1 User no priority ANI Request ON OFF OFF ON Caller ID Service CLI Digits Number 01 10 04 R2 Out Digits Timer 01 50 05 R2 Error Prompt ON OFF OFF R2 Busy Prompt ON OFF OFF R2 Annc Prompt Usage ON OFF OFF DCO Gain 01 63 32 DCOB System Attributes PGM 186 ITEM RANGE DEFAULT REMARK Release...

Page 266: ... Line Attributes PGM187 This feature is for R2 DCOB programming Operation 1 Set the value of admin field 2 For several CO modification click popup menu by right clicking as shown in the following graphic Then you can assign the range of CO Line or All CO 3 Press the Update button Release 3 5 June 2010 ...

Page 267: ...Attributes PGM 187 ITEM RANGE DEFAULT REMARK IN Digit Type 0 2 2 Default R2MFC 2 To set type 0 PULSE 1 DTMF 2 R2MFC OUT Digit Type 0 2 2 Default R2MFC 2 To set type 0 PULSE 1 DTMF 2 R2MFC Number of CLI Digits 01 15 10 DCOB Type 0 2 2 0 Cyprus 1 Italy 2 Korea Send S Block Cmd ON OFF OFF Release 3 5 June 2010 ...

Page 268: ...e station in the group Three hunting processes can be assigned Circular Terminal or UCD Uniform Call Distribution Each of the system s groups is assigned as a function Call Pick Up Group and or Hunt Group Voice Mail Group and Ring Group The available group number and station number in a group is as follows A station can belong to any number of Pickup groups but can only belong to one Station Hunt ...

Page 269: ...ogrammed to meet each customer s individual need Operation 1 There are two part in window One part is the station group number list and second is the member list and Group Attributes 2 If you select one station group in left field the stations that are a member of the group and Group Attributes will be displayed automatically 3 If you want add or edit the station group change the Group type and pr...

Page 270: ... 191 2 90 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide 4 When the station group type is changed it will display the default value of the attributes Then you can assign the attributes of the group Release 3 5 June 2010 ...

Page 271: ...SBX IP Offline PCAdminPro SBX IP PC Admin Guide 5 To modify the member right click the mouse in the Group Station Area The Group Station Area is the white field in below side of the windows Then you will see two menus Add Delete Release 3 5 June 2010 ...

Page 272: ...IP Offline PCAdminPro SBX IP PC Admin Guide 6 To add the member enter the station range or station number in popup menu by selecting the Add Station If you want to change the order of members use the up down button on the right side Release 3 5 June 2010 ...

Page 273: ...Station Group Assign PGM 190 191 2 93 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 274: ...Station Group Assign PGM 190 191 2 94 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide 7 To delete the member select the Selected item delete menu Release 3 5 June 2010 ...

Page 275: ...Station Group Assign PGM 190 191 2 95 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide 8 When you complete the modification about the station group press the Update button Release 3 5 June 2010 ...

Page 276: ...e Group Type as N A and press the Type Update button Then press the Update button Station Group Type PGM 190 ITEM RANGE DEFAULT REMARK Group Type 0 7 0 0 Not assigned 4 Ring 1 Circular 5 VM 2 Terminal 6 Pick up 3 UCD 7 Net VM Pick up Attribute ON OFF OFF OFF Member Assignment Not Assigned Group Type must be assigned first Release 3 5 June 2010 ...

Page 277: ...ce 2 Repeat Overflow Destination Sta HUNT VMIB SYS SPD The call to a station in the group will continue to route until answered or each station in the group has been tried The call will remain at the last station in the group or will be passed to this overflow station group VMIB Overflow Timer 000 600 180 sec If this timer expires after a call comes into the group the call is routed to the overflo...

Page 278: ... ON OFF ON If this value is set to ON a Hunt member can check the Queue Count UCD Group Attributes PGM 191 ITEM RANGE DEFAULT REMARK VMIB Announce 1 Timer 000 999 015 sec If all stations in the group are busy when a call is received for the group the call may continue to wait queue for an available station in the group If queued the call may be sent to a UCD announcement when the queue period exce...

Page 279: ...999 002 sec A station in a hunt group is maintained in a busy state for a minimum of six seconds after any call and for hunt group calls for the assigned wrap up time Alt if no Member ON OFF OFF If there is no member on duty an ICM call will be dropped or an incoming CO call will be routed to the Attendant Music Source 0 9 0 not assigned If music source is assigned calling user will be heard music...

Page 280: ...onds ringing the UCD member is automatically in a UCD DND state UCD Queued Tone ON OFF OFF Ring Group Attributes PGM 191 ITEM RANGE DEFAULT REMARK VMIB Announce 1 Timer 000 999 015 sec If this timer expires after a call comes into the group the system announces the greeting if one exists VMIB Announce 2 Timer 000 999 000 sec If this timer expires after call come in the group the system announces t...

Page 281: ...imum of six seconds after any call and for hunt group calls for the assigned wrap up time Music Source 0 9 0 not assigned If music source is assigned calling user will be heard music instead of ring back tone 0 Not Assigned 1 Internal Music 2 External Music 1 3 Reserved 4 SLT 1 5 SLT 2 6 SLT 3 7 SLT 4 8 SLT 5 9 Hold Tone Max Queue Call Count 00 99 99 This value is the maximum call count that can b...

Page 282: ...low Timer 000 600 180 sec If this timer expires after a call comes into the group the call is routed to the overflow destination Overflow Destination Sta HUNT VMIB SYS SPD The call to a station in the group will continue to route until answered or each station in the group has been tried The call will remain at the last station in the group or will be passed to this overflow station group VMIB Pic...

Page 283: ...ributes PGM 200 You can change the general ISDN attributes using this menu ISDN Attributes PGM 200 ITEM RANGE DEFAULT REMARK CO ATD Max of 2 digits According to PGM 114 FLEX 5 CO ATD code or Extension number can be attached to the CLI COLP message My Area Code Max of 6 digits Local Area Code My Area Prefix Code Max of 4 digits Prefix Code of Local Area Code Release 3 5 June 2010 ...

Page 284: ... PGM 201 2 104 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide COLP Table PGM 201 After you make an outgoing call through an ISDN line you can see the number you are connected with Release 3 5 June 2010 ...

Page 285: ...lly for day night and any specified time zone The LCR table has four parts In PGM 220 you can program a general database the LCR access mode day zone and time zone Operation 1 Select an LCR Access Mode 2 Duplicated day can t be assigned for different day zones 3 For each day zone you set up time of day The time also can t be duplicated for each day zone Release 3 5 June 2010 ...

Page 286: ...1 M11 Loop and Direct CO LCR LCR Access Mode12 M12 Internal Loop and Direct CO LCR LCR Access Mode13 M13 Internal Loop Direct CO and Direct Loop LCR Day Zone Zone 3 Day 1 7 Belongs to Zone 1 First select day and choose zone Time Zone Time 00 24 Belongs to Zone 1 The system accepts the same value for 00 and 24 and changes to 00 if 24 is input as the starting value and vice versa Note The time not b...

Page 287: ... a LCR type INT COL BOTH 2 Enter Leading Digits it s a 12 digit no to compare with a no a user dialed previously 3 Set up Day Zone in DMT index Leading Digit Table PGM 221 ITEM RANGE DEFAULT REMARK LCR Type 1 INT 2 COL 3 BOTH BOTH INT look up this entry only for internal dialing COL look up this entry only after dialing CO Access Code BOTH look up this entry for both INT and COL Release 3 5 June 2...

Page 288: ...on Select a position to remove 1 12 3 Number of digits to be removed Select the number to be deleted 1 12 4 Add Position Select a position to be added 1 13 5 CO Group Select a CO Group 1 24 CD 12 digits None To be compared with the dialed digits by a user DMT Index Each value 00 99 None Day Zone 1 2 3 has 3 time zone DMT indexes 6 digits Leading Digit Table PGM 221 ITEM RANGE DEFAULT REMARK Releas...

Page 289: ...Initialize Alternative DMT Index area 4 Click Initialize All LCR Table to initialize all LCR tables Digit Modification Table PGM 222 ITEM RANGE DEFAULT REMARK Bin Number 00 99 Added Digit Stream 25 digits None Normal digits 0 9 Special characters CALLBK Pause DND FOR Dial tone detection instead of pause FLASH Billing code Extension Number Removal Position 01 12 01 Index to CD stream in Lead table ...

Page 290: ...umber 0 9 Don t care The following rules should be remembered when setting up the Allow Deny Tables If the tables have no entries no restriction is applied If entries are made in the allow table and only there then only those numbers are allowed If entries are made in the deny table and only there then only those numbers are denied If there are entries in both tables the allow table is searched at...

Page 291: ...Toll Exception PGM 224 2 111 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Operation Click Toll Exception Select table allow or deny Release 3 5 June 2010 ...

Page 292: ...t toll plans at one installed site You can set the Allow Deny Table which is applied to station COS 5 6 The number of entries in a table is 20 and 14 digits maximum including any number 0 9 Operation Click Canned Toll Table then select ALLOW or DENY Canned Toll Table PGM 225 ITEM ENTRY DEFAULT REMARK ALLOW 01 20 Max digits 14 DENY 01 20 Max digits 14 Release 3 5 June 2010 ...

Page 293: ... Offline PCAdminPro SBX IP PC Admin Guide Emergency Code Table PGM 226 Regardless of STA COS an emergency call can be made through a service code You can make 10 service codes for emergency use Operation Click Emergency Code Table Release 3 5 June 2010 ...

Page 294: ...ode is entered In this case DND warning tone is provided when the CO Line Group access code is dialed If the dialed Authorization code is verified you will hear CO dial tone Otherwise you will hear an error tone and you cannot access the group Stations or Admin programming can enter the authorization codes An authorization code is a flexible length from 3 digits to 11 digits The Administrator can ...

Page 295: ...all Routing PGM 228 According to voice guidance an outside caller may be connected to a certain destination and hear another voice message by pressing a keyset button Operation Select a CCR table number 01 70 and press the Refresh button You will see 10 entry indexes in the CCR Table Release 3 5 June 2010 ...

Page 296: ...IT TYPE RANGE DEFAULT REMARK 1 Station Station 2 Hunt Group Hunt 3 VMIB Announce 4 VMIB DROP Announce 5 System Speed 2000 2499 6 Internal Page 1 5 7 External Page 1 8 All Call Page 1 9 Net Number Valid Net A valid net number must be entered Networking programming must be done to use this field 10 Conference Room 1 9 Release 3 5 June 2010 ...

Page 297: ...ber of Executive Secretary pairs available for assignment so that when the executive designated station is in DND state intercom calls and transfers will be automatically routed to the designated secretary station By default Executive Secretary pairs are not assigned The system supports 36 Executive Secretary pairs Operation Release 3 5 June 2010 ...

Page 298: ...DID table service Operation Flexible DID Table PGM 231 ITEM RANGE DEFAULT REMARK DID Name 1 11 Chars None Max of 11 characters Day Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Net number 1 9 Release 3 5 June 2010 ...

Page 299: ...er 1 9 Weekend Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Net number 1 9 Reroute Destination STA Hunt VMIB VMIB drop SPD Int Page Ext Page All Page Net Number Conf Room STA VM Sta Or NULL Sta 00 70 00 NOT_ASG 00 70 00 NOT_ASG 2000 2499 1 5 1 1 Programmed valid Ne...

Page 300: ...range in zone fields 2000 2499 2 Select Toll Checking On Off When you use a station range to access a zone check station COS and determine to restrict according to the Access Deny table 3 Click the Update button Flexible DID Table PGM 232 ITEM RANGE DEFAULT REMARK Speed Bin Range in Zone 2200 2499 Each zone is exclusive 2000 2199 Toll Free Zone Station Range to Access Zone Station 100 131 Toll Che...

Page 301: ... Table PGM 233 You can set day night weekend start time for each day A total of 15 entries are possible Weekend is after 6 o clock on Friday Operation Click Weekly Time Table then select a number 1 15 Weekly Time Table PGM 233 ITEM DEFAULT REMARK Day Day ring mode start time HH MM Release 3 5 June 2010 ...

Page 302: ... is recommended that you leave the settings at their default values Operation Night Night ring mode start time HH MM Weekend Weekend ring mode start time HH MM Voice Mail Table PGM 234 DIGIT ITEM DEFAULT REMARK 1 VM Table 1 Prefix P Suffix Put Mail 2 VM Table 2 Prefix P Suffix Get Mail 3 VM Table 3 Prefix Suffix 4 VM Table 4 Prefix P 0P Suffix Weekly Time Table PGM 233 ITEM DEFAULT REMARK Release ...

Page 303: ...minPro SBX IP PC Admin Guide 5 VM Table 5 Prefix P 4P Suffix No Answer Table 6 VM Table 6 Prefix P 5P Suffix Error Table 7 VM Table 7 Busy Table 8 VM Table 8 DND Table 9 VM Table 9 Disconnect Table Voice Mail Table PGM 234 DIGIT ITEM DEFAULT REMARK Release 3 5 June 2010 ...

Page 304: ...6 Mobile Extension Table PGM 236 BTN ITEM RANGE DEFAULT REMARK Mobile Ext Table Bin No 001 048 1 Mobile Ext Enable ON OFF OFF 2 Mobile Ext CO Grp 1 12 N A 3 Mobile Ext Tel No Max 24 N A 4 CLI Max 16 digits N A 5 Mobile Hunt Call ON OFF OFF 6 Voice MSG Wait Notice to Mobile ON OFF OFF 7 Usage ON OFF OFF Release 3 5 June 2010 ...

Page 305: ... supported only when the CO type is set as DID This feature is executed first when system receives a DID call with CLI Voice Mailbox COS PGM 238 The system provides administrative options to create COS for voice mailboxes These COS can then be programmed to stations mailboxes on an individual basis Up to 5 COS may be programmed NOTES The default Class of Service for all mailboxes is 1 The paramete...

Page 306: ...valid only for VOIB 2 After selecting the board number press the Refresh button The first time the whole data are the default value It is the same as Network Setting PGM108 to enter the IP address gateway address subnet mask For the correct value you should ask the network administrator about this information You should ask the network administrator for the DNS address Trace password is 10 digits ...

Page 307: ...SIP Attributes 1 2 2 127 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide SI P Attributes 1 2 Release 3 5 June 2010 ...

Page 308: ... address You can enter an IP address or text of up to 32 characters You can also leave these fields empty A User ID Authentication User Name and Authentication User password can be entered as text and numeric data The maximum length of these fields is 64 characters The type of Contact Number should be numeric Otherwise PCADM will display an error message An Authentication user Password Repeat is u...

Page 309: ... Enable Networking function 2 Network Retry Count 00 99 00 No need at direct connection between SBX IP systems This field is available at connection through the public network 3 Network CNIP Enable ON OFF ON The name of the calling station is sent to the called system between SBX IP systems CNIP is displayed at called party stations display based on the programming 4 Network CONP Enable ON OFF OFF...

Page 310: ...sfer by Rerouting is possible 2 TCP Port 0000 9999 9000 TCP port for BLF message 3 UDP Port 0000 9999 9001 UDP port for BLF message 4 BLF Manager IP Address 12 digits 0 0 0 0 IP Address of BLF manager for BLF service 5 Duration of BLF Status 01 20 sec 02 Duration of BLF status message 6 Multicast IP Address 12 digits 0 0 0 0 IP address of Multicast for BLF service 7 Net Trans Fault Recall Timer 00...

Page 311: ...EMARK 1 Net CO Group 00 24 00 Networking CO group programming for Networking call 2 VOIB Mode H 323 SIP This admin program establishes which protocol is used among H 323 or SIP at each VOIP CO line 3 Gatekeeper Usage ON OFF OFF 4 Net CO Line Type QSIG PSTN PSTN 5 DTMF Mode 2 INBAND DTMF 3 RFC2833 DTMF 4 Outband DTMF This Admin program determines DTMF Mode at each VOIP CO line Release 3 5 June 2010...

Page 312: ...t station number 4 CPN or IP Information 16 digits CPN for ISDN IP address for VoIP A max of 4 VOIB IP addresses can be programmed 5 Alternate Dial Bin 2000 2499 Alternate Dial Number System Speed Bin that the system uses when the networking path has a fatal problem 6 Destination MPB IP IP Address IP Address of destination system to support DECT mobility service 7 Digit Repeat Yes No No If this PS...

Page 313: ... RSG IP can be assigned If several boards are assigned please assign the first VOIB slot on STA COL Board in PGM 103 VOIB Slot Assignment for RSG IP Phone PGM 380 BTN ITEM RANGE DEFAULT REMARK 1 VOIB Slot for RSG IP Phone VOIB slot assignment for RSG IP Phone 2 RSG IP Channel Assign N A Port Number for RSG IP Phone PGM 381 BTN ITEM RANGE DEFAULT REMARK 1 RSG No 0 8 0 2 IP Phone Number 00 16 00 The...

Page 314: ...ou to set the attributes of the RSG IP Phone RSG IP Phone Attributes PGM 382 BTN ITEM RANGE DEFAULT REMARK 1 Transfer Mode IP or MAC IP 2 Casting Mode Unicast or Multicast Unicast 3 Tone Generation Remote RSG IP Phone Remote 4 Peer to Peer ON OFF ON 5 Codec Type G 711_ALAW 0 G 711_ULAW 1 G 723 1 2 G 729 3 G 729A 4 G 711_ALAW 0 Release 3 5 June 2010 ...

Page 315: ...cess RSG CO ON OFF ON If the field is set the station on RSG can access a CO line on his RSG by dialing the CO Line access code in the 1st available CO group ex 9 7 Ring w o CO Ring Assign ON OFF ON If the field is set stations on RSG will receive the incoming CO ring even though the CO ring is not assigned RSG IP Phone Attributes PGM 382 BTN ITEM RANGE DEFAULT REMARK Release 3 5 June 2010 ...

Page 316: ...ay 0 0 0 0 Display Only 3 Port View N A Display Only 4 Port Number N A Display Only 5 NAT IP Address Display 0 0 0 0 Display Only 6 NAT Port Number 0 Display Only 7 Stun Enabled None Display Only 8 CTI IP Address Skip 0 0 0 0 9 IPSEC Usage ON OFF OFF 10 Outside NAT Firewall ON OFF OFF 11 User ID Max of 12 characters Can be used by Nomad SP user 12 User Password Max of 12 characters Can be used by ...

Page 317: ... 137 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide RSG RX Gain Control PGM 390 392 394 396 The RX gain on the RSG can be adjusted RSG TX Gain Control PGM 391 393 395 397 The TX gain on the RSG can be adjusted Release 3 5 June 2010 ...

Page 318: ...ues depend on Nation Specification DTI B Rx Gain Control PGM 400 SLI B Rx Gain Control PGM 401 SLI B12 Rx Gain Control PGM 402 WTI B Rx Gain Control PGM 403 ACOB Rx Gain Control PGM 404 ACOB8 Rx Gain Control PGM 405 DCOB Rx Gain Control PGM 406 VMI B Rx Gain Control PGM 407 DTRU Rx Gain Control PGM 408 EXT Page Rx Gain Control PGM 409 CPTU Rx Gain Control PGM 410 MODU Rx Gain Control PGM 411 Relea...

Page 319: ...MODU Rx Gain Control PGM 411 2 139 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Release 3 5 June 2010 ...

Page 320: ...Other Gain Table PGM 412 418 PGM 424 2 140 Chapter 2 SBX IP Offline PCAdminPro SBX IP PC Admin Guide Other Gain Table PGM 412 418 PGM 424 Release 3 5 June 2010 ...

Page 321: ...e busy tone dummy dial tone may be changed to the closest system frequency provided System Tone Frequency PGM 420 ITEM RANGE DEFAULT REMARK Dial Tone 0000 9999 T1 T2 Nation Specific Ring Back Tone 0000 9999 T1 T2 Nation Specific Busy Tone 0000 9999 T1 T2 Nation Specific Error Tone 0000 9999 T1 T2 Nation Specific Dummy Dial Tone 0000 9999 T1 T2 Nation Specific Release 3 5 June 2010 ...

Page 322: ...y PGM 421 User entered frequency may be changed to the closest system frequency provided Differential Ring Frequency PGM 421 ITEM RANGE DEFAULT REMARK Ring 1 0000 9999 T1 T2 Nation Specific Ring 2 0000 9999 T1 T2 Nation Specific Ring 3 0000 9999 T1 T2 Nation Specific Ring 4 0000 9999 T1 T2 Nation Specific Release 3 5 June 2010 ...

Page 323: ...cy PGM 422 User entered frequency may be changed to the closest system frequency provided Distinct Ring Frequency PGM 422 ITEM RANGE DEFAULT REMARK Ring 1 0000 9999 T1 T2 Nation Specific Ring 2 0000 9999 T1 T2 Nation Specific Ring 3 0000 9999 T1 T2 Nation Specific Ring 4 0000 9999 T1 T2 Nation Specific Release 3 5 June 2010 ...

Page 324: ...tered frequency may be changed to the closest system frequency provided ACNR Tone Cadence PGM 423 ITEM RANGE DEFAULT REMARK Ring Back Tone 000 255 ON 100 OFF 200 20ms base Busy Tone 000 255 ON 025 OFF 025 20ms base Error Tone 000 255 ON 012 OFF 012 20ms base S Dial Tone 000 255 ON 150 OFF 000 20ms base Release 3 5 June 2010 ...

Page 325: ...t must be installed on the MPB for the LAN connection A unique IP Address must be assigned for the LAN connection PC Pentium Celeron 233MHz CPU or Higher CPU 256 color Super VGA 800 600 or higher NIC Network Interface Card for the LAN connection 2 button Mouse 32MB RAM minimum MS Windows 98 ME 2000 XP Vista Enough hard drive space for installation Cable If a NIC is used for a LAN connection UTP ca...

Page 326: ...all the Speed Editor program Microsoft Windows must be installed on your computer before you install the Speed Editor program For information on installing Windows refer to the appropriate user s manual To Uninstall the Speed Editor program Click Uninstall Speed Editor or you can also select Speed Editor in Add Remove Programs in the Control Panel Full Screen Layout Release 3 5 June 2010 ...

Page 327: ...twork condition Therefore it is recommended that you copy files onto local drives New Sub menu 1 Select New sub menu in File menu the System Selection dialog displays 2 Select the system and version 3 Enter the range you want to edit 4 Click the OK button Open File sub menu 1 Select Open File sub menu in File menu Open Dialog displays 2 Select the file type text doc or Excel 3 Click the OK button ...

Page 328: ...gram can be connected to the SBX IP system through the LAN Connect sub menu 1 Select Connect sub menu in Connection menu Login Dialog displays 2 If your PC is connected to the SBX IP system by a LAN select LAN Port Connect For the LAN connection between the PC and the SBX IP system there must be a physical connection with 10BaseT Cable to local network and the SBX IP system and PC must have valid ...

Page 329: ...n using TCP IP will be not available If you want to connect the the SBX IP system that is used in remote site you may need help from the network administrator Because many site uses the firewall NAT PAT in their router to connect the system through the Internet help will be needed In a remote connection using the Internet connection speed stability is dependent on the environment of the WAN traffi...

Page 330: ...accesses network drives opening and saving files can fail due to the network condition Therefore it is recommended that you copy files onto local drives Upload 1 Check to see if the file that you want to upload is being used by another process If the file is open you cannot upload it 2 Select Upload sub menu in File Transfer menu 3 Select Browse and select a file to upload 4 Click the OK button Re...

Page 331: ...ther process If the file is open you cannot download it 2 Select Download sub menu in File Transfer menu 3 Select a Range If you select User Specified enter the range manually in the boxes below the User Specified radio button 4 Select Browse and name a file you want the speed data to be saved 5 Click OK button to start download Release 3 5 June 2010 ...

Page 332: ...plays 4 Select the file type text doc or Excel 5 Click the OK button Enter the correct CO Line CO Group Number Network index number otherwise the Speed Editor will ignore the CO Numbers during uploading and the CO Line Type and CO Number will not be updated You must enter the index number in networking PGM 324 00 72 Otherwise the SBX IP system may not work properly SYSTEM CO LINE CO GROUP NET NUMB...

Page 333: ... total number of speed data entries contained within this file Each item is separated by a separator Speed No Speed Name CO Line Type CO Number Phone Number When you write CO Line Type write CO Line CO Group and None keeping an empty space between CO and Line between CO and Group Do not exceed 16 characters when entering the Speed Name Do not exceed 24 characters when entering the Phone Number Rec...

Page 334: ...t just 5 When you write CO Line Type write CO Line CO Group and None keeping an empty space between CO and Line between CO and Group When you edit with Microsoft Excel you must add to make data as text type Otherwise Speed Editor cannot convert your data from an Excel file to edit window Do not exceed 16 characters when entering the Speed Name Do not exceed 24 characters when entering the Phone Nu...

Page 335: ...ne Base Program 1 50 2 41 COLP Table PGM 201 1 111 2 104 Conference Page Zone PGM 119 1 36 2 33 Configuration PGM 100 103 2 15 Connection Type 1 6 Connect LED 1 7 Copy DSS Button PGM 125 1 44 2 38 CO Related Admin PGM 140 141 142 143 146 147 1 50 2 41 CO Ring Assignment PGM 144 2 50 CO Ring Assignment PGM 144 145 1 61 CO to CO COS PGM 166 1 73 2 61 CPTU Rx Gain Control PGM 410 1 156 2 138 Customer...

Page 336: ...Software 2 3 Installation of the Online PC Admin Software 1 3 Internal Page Zone Access PGM 118 1 36 2 33 Introduction to Offline PC Admin 2 1 Introduction to Online PC Admin 1 1 IP Phone Attributes PGM 386 1 153 2 135 IP Setting PGM 108 1 19 2 21 ISDN Attributes PGM 200 1 110 2 103 ISDN System Base Program 1 110 2 103 L LCD Date Time Language Display Mode PGM 169 1 76 2 65 LCR Assignment PGM 220 ...

Page 337: ... 2 6 Pulse Dial Speed Ratio PGM 176 1 85 2 71 R Remove Software 2 6 RS 232C Port Setting PGM 174 1 82 2 69 RSG IP Phone Attribute PGM 382 1 152 2 134 RSG IP Phone Port Number Assignment PGM 381 1 150 2 133 RSG IP Phone Programming 1 150 2 133 RSG RX Gain Control PGM 390 392 394 396 2 137 RSG RX Gain Control PGM 396 1 155 RSG TX Gain Control PGM 391 393 395 397 2 137 RSG TX Gain Control PGM 397 1 1...

Page 338: ...31 2 120 System Timers I III PGM 180 181 182 1 90 2 76 System Tone Frequency PGM 420 1 159 2 141 T Tables 1 112 2 105 Tip for backup and restore of user database 1 10 Tip for backup level database 1 9 Toll Exception PGM 224 1 119 2 110 Tx Rx LED 1 7 U User Management Administrator Only 1 10 V Version Compatibility 2 2 Virtual Mailbox Attributes PGM 129 1 47 2 40 VMIB Rx Gain Control PGM 407 1 156 ...

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