- 115 -
DX-120 Installation and Maintenance Manual
T
ROUBLESHOOTING
I
NSTALLATION
ISSUES
Voice Mail Doesn’t Work - “No Legal Member” Error (continued)
•
If you have an existing database, and you have PC-DBA loaded onto a laptop, you can:
-
save the customized database
-
perform a cold start initialization (which loads a default database, writing over your custom database),
and then
-
reload the saved database over the default database.
HINT
Follow the procedure described under
“Adding Hardware to an Existing System”
•
If you have an existing database, and do not have access to PC-DBA, you must use the telephone to program
the system
HINT
For details on DX-120 programming options, see the DX-120 Technical Manual,
Volume II, Programming. When you take the system down and re-intialize it, you
will have to re-program your database afterwards.
What to Do if a Normal Cold Start/Restart Is Not Possible
If circumstances on the customer site keep you from performing a cold restart, perform the following steps using
the telephone.
1) Dial into the programming mode and enter
01-XXX-21
(where XXX represents the extension’s port
type).
• The voice mail ports are in range 157-164.
2) Press
save
.
3) Press
chg
until the port type “VM” displays for this extension.
4) Press
HOLD
to return to the previous menu level.
OR
Press the Up or Down Volume arrows to return to the current database Item.
5) Return to the Selection screen.
Checking the UCD Group Numbers
6) Enter
06-01-XX-03-01
(where XX represents the UCD group number: e.g., 24).
7) Press
save
to advance to member #1 of the new UCD Group selected.
8) Press
chg
.
9) Enter the extension number of the digital channel you want to program into this member.
• At default the digital channels of DX-120 Voicemail are 157, 158, 159, 160, 161, 162, 163, 164.)
10) Press
save
.
11) Press
next
.
Repeat steps 8 through 10 to program all voice mail channels as members of this UCD group.
What to Do if a Normal Cold Start/Restart Is Not Possible (continued on next page)
Summary of Contents for comdial DX-120
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