Verizon 4G LTE User Manual Download Page 89

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Troubleshooting

This chapter gives information about troubleshooting your router. After each problem description,
instructions are provided to help you diagnose and solve the problem. For the common problems
listed, go to the section indicated.

•

Is the router on?

See

Basic Functioning

on page 89.

•

Have I connected the router correctly?

See

Basic Functioning

on page 89.

•

I cannot access the router’s configuration with my browser.

See

Troubleshoot Access to the Router Main Menu

on page 91.

•

I have configured the router but I cannot access the Internet.

See

Troubleshoot Your Connection

on page 92.

•

I cannot connect to a specific IP address.

See

Troubleshoot a TCP/IP Network Using the Ping Utility

on page 94.

•

The router shows the wrong the date and time.

See

Problems with Date and Time

on page 95.

•

I want to clear the configuration and start over again.

See

Restore the Default Configuration and Password

on page 95.

Note:

For online help, click

Summary of Contents for 4G LTE

Page 1: ...User Guide Verizon 4G LTE Broadband Router ...

Page 2: ...d and product names are registered trademarks or trademarks of their respective holders NETGEAR Inc All rights reserved Technical Support To register your product get the latest product updates get support online or for more information about the topics covered in this guide visit the Verizon support website at http support verizonwireless com clc Statement of Conditions To improve internal design...

Page 3: ...rk and Configure Wireless Settings Plan Your Wireless Network 24 Router Placement 24 Range Guidelines 25 Enhance Your Wi Fi Security 25 Configure WPA WPA2 or WPA WPA2 27 Configure WEP 28 Join Your Wireless Network 30 Manual Method 30 Wi Fi Protected Setup Method 30 WPS Wizard for Adding Wi Fi Connections 31 Add Wireless Devices That Do Not Support WPS 32 Advanced Wi Fi Settings 33 Restrict Connect...

Page 4: ... Forwarding Differs from Port Triggering 64 Set Up Port Forwarding 64 Set Up Port Triggering 65 Miscellaneous WAN Settings 67 Set Up a Default DMZ Server 69 LAN Setup 70 DHCP Settings 72 Reserved IP Addresses 72 Quality of Service Setup 73 QoS Priority Rule List 74 Set Up QoS for Internet Access 75 Dynamic DNS 81 Static Routes 82 Remote Management 85 Universal Plug and Play 86 Chapter 6 Troublesho...

Page 5: ...4 Verizon 4G LTE Broadband Router Appendix A Factory Defaults Appendix B Notification of Compliance Index ...

Page 6: ...rnet connection Hardware Features Assemble the Router Place the Router Connect Wi Fi Devices to Your Router Sign In to Your Router Configure Your Internet Settings Note For more information about the topics that are covered in this guide visit the support website at support verizonwireless com clc Note For online help click ...

Page 7: ...physical aspects of your router Router Front Panel The router front panel contains control buttons and status LEDs To verify status and connections use the LEDs Power Signal Quality Wi Fi 4G LTE Wi Fi Protected Setup WPS button Internet Port LAN Ports WAN Port Mobile Broadband Wi Fi On Off button Stand ...

Page 8: ...Internet Port Solid green An Internet connection is established Solid amber Traffic meter limit has been reached and traffic is blocked Users can set this feature Blinking green Data is being transmitted over the Internet connection Blinking amber Traffic meter limit has been reached but traffic is not blocked Users can set this feature Blinking green and amber Failover from wide area network WAN ...

Page 9: ... card required for Verizon 4G LTE service Stand WAN Port LAN port 4G LTE Solid blue 4G LTE coverage is established for the router Off No 4G LTE coverage is detected Signal Quality Solid blue A strong signal is detected Solid green A good signal is detected Solid amber A weak signal is detected Off No signal or service failure is detected Table 1 LED descriptions continued LED Activity Description ...

Page 10: ...user name and password passphrase Wi Fi Name and Password Computers smartphones and tablets that connect to the router wirelessly and do not support Wi Fi Protected Setup WPS use a unique network name and password information to connect For more information see Add Wireless Devices That Do Not Support WPS on page 32 Restore Factory Settings Insert a paperclip into the hole and press for six second...

Page 11: ...n about your wireless service Insert the SIM card into the slot until you hear a click Insert card into the slot with the gold contacts facing the back of the router and the cut off corner facing inward To remove gently press the SIM card inward to release and remove it from the slot Attach the Antennas Your router comes with two detachable antennas These two external antennas are required for pro...

Page 12: ...4G LTE Broadband Router 1 Align the antennas with the antenna posts on your router 2 Mount and secure the antennas on the threaded antenna posts by twisting the red textured connectors 3 Swivel the antennas in any direction for best fit ...

Page 13: ... your router indoors where you receive a strong mobile broadband signal preferably near a window for best 4G LTE coverage Avoid physical obstructions whenever possible Avoid placing your router close to reflective or metal surfaces such as Mirrors Metal file cabinets Stainless steel countertops Place your router away from electrical equipment or appliances microwave ovens that can also generate Wi...

Page 14: ... or available Wi Fi networks 3 Locate your router s Wi Fi network The Wi Fi name and password are printed on your router The Wi Fi device scans for all wireless networks in your area 4 Select your Wi Fi network and connect The name appears as Verizon MBR1515 XXXX where X last four digits of the MAC address Note For a WPS Wi Fi Protected Setup connection sometimes referred to as Push N Connect pres...

Page 15: ...our computer s manual If you remain inactive for five minutes during online setup you will be automatically signed out Note You can reset the automatic sign out duration on the Set Password screen see Change the Administrator Sign In Time Out on page 46 To sign in to the router 1 Goto http 192 168 0 1 The following screen appears 2 In the upper right corner click Sign In ...

Page 16: ...tings To connect to the Internet you need an active broadband service account The broadband service can be 4G LTE from Verizon or WAN Ethernet such as DSL or cable broadband from any internet service provider If WAN Ethernet service is required contact your internet service provider for Your user name Password Network name You will also configure some or all of the settings described in the sectio...

Page 17: ...er Settings Advanced Broadband Settings The following screen appears 3 Change the Internet Connection Mode to Always use WAN Ethernet connection 4 Specify how DNS servers are assigned Select either Get Automatically from ISP or Use These DNS Servers If you select Use These DNS Servers enter server addresses 5 Click Apply 4G LTE Broadband Settings To manually configure your 4G LTE broadband Interne...

Page 18: ...settings as needed The fields in this screen are described in the following table Settings Description Connection Status Indicates a SIM card is present Network Mode Select one of the following Auto The router evaluates the signal strength and connects using 4G LTE LTE mode The router connects only in 4G LTE mode Connect automatically at startup If selected the router automatically connects to the...

Page 19: ...connect automatically when connection is lost If selected the router attempts to reconnect to the network if the connection is lost This option is normally selected Wi Fi Button Configuration The Wi Fi button will Control Wi Fi Only Pressing the Wi Fi button toggles the Wi Fi function on and off If the Wi Fi function is enabled The 4G LTE broadband function is unaffected Control Both Wi Fi and 4G ...

Page 20: ...gin Is Required on page 19 Otherwise select No See No a Login Is Not Required on page 21 Note If you have installed Point to Point PPP software such as WinPoET from Earthlink or Enternet from PacBell then you have PPPoE Select Yes After configuring your router you do not need to run the PPP software on your computer to connect to the Internet Yes a Login Is Required To configure your Internet conn...

Page 21: ...Timeout field Always On The PPPoE connection automatically starts when the computer boots up but the connection does not time out The router will keep trying to connect after it is disconnected Manually Connect If selected connect to the Internet by going to the Router Settings screen and click Connect This connection does not time out you must click the Disconnect button on the Router Settings sc...

Page 22: ...his field For example if your main mail account is JerAB ISP com enter JerAB in this field Enter your ISP assigned host name if given for example CCA7324 A Domain Name if necessary Leave this field blank unless your ISP requires the domain name If you have a domain name given to you by your ISP enter it in this field For example Earthlink Cable might require a host name of home and Comcast sometim...

Page 23: ...rovided you with an IP address enter the address subnet mask and gateway IP address into the correct fields For example IP Address 24 218 156 183 Subnet mask 255 255 255 0 Gateway IP Address 24 218 156 1 Router MAC Address Use Default MAC Address Your computer s local address is its unique address on your network Use Computer MAC Address Select if your ISP requires MAC authentication This disguise...

Page 24: ...password This information is printed on the router label and will be used to set up your Wi Fi capable computers smartphones and tablets This chapter covers the following topics Plan Your Wireless Network Enhance Your Wi Fi Security Join Your Wireless Network Advanced Wi Fi Settings Restrict Connectivity by MAC Address Note The wireless range is 300 feet 100 meters but can be weakened by walls or ...

Page 25: ...er with a wired LAN connection to the router If you change the default security settings be aware of the following For compliance and compatibility between similar products in your area the operating channel and region must be set correctly To configure the wireless network either choose the wireless settings or use Wi Fi Protected Setup WPS to automatically set the Wi Fi network name and turn on ...

Page 26: ...ssly connect to the router but the data sent over the wireless link is fully exposed Turn off the broadcast of the Wi Fi network name Only users who have the correct network name can connect This approach blocks any wireless network discovery features but the data is still exposed Wired Equivalent Privacy WEP Data encryption provides data security WEP Shared Key authentication and WEP data encrypt...

Page 27: ...i password The 8 63 character or 64 hex digit Wi Fi password any combination of 0 9 a f or A F used to connect wirelessly to your router Channel The wireless channel used by the gateway The default is Auto Do not change the channel unless you experience interference as indicated by lost connections or slow data transfers If this happens try a different channel If you are using multiple access poin...

Page 28: ... is a software implementation that can be used on Windows systems with Service Pack 2 or later WPA2 with AES is a hardware implementation Consult your computer smartphone or tablet s documentation for instructions when changing WPA settings Wi Fi Protected Setup WPS or Push N Connect implements WPA WPA2 wireless security on the router and your WPS compatible wireless computer smartphone or tablet ...

Page 29: ...lect Router Settings Wi Fi Wi Fi Profile 3 Under Security Options choose either WPA PSK or WPA2 PSK 4 Enter a Wi Fi password 5 Click Apply Configure WEP Wired Equivalent Privacy WEP encryption is not as strong as WPA and WPA2 encryption However you must use WEP encryption to use the Wi Fi repeating function of the router see Wi Fi Repeating Function on page 59 Note If you are using a wireless conn...

Page 30: ...s stronger if you use both the Shared Key and WEP encryption settings 5 Select your Encryption Strength 64 bit Enter 10 hexadecimal digits any combination of 0 9 a f or A F 128 bit Enter 26 hexadecimal digits any combination of 0 9 a f or A F 6 Enter the encryption keys Either manually or automatically program the four data encryption keys These values must be identical on all computers and access...

Page 31: ...the network use any of the following methods Manual Wi Fi Protected Setup Wi Fi Protected Setup wizard via the router Manual Method Choose the network that you want and type its password to connect To connect manually 1 On your computer smartphone or tablet open your wireless connections program All Wi Fi networks in your area will be listed 2 Select your network The unique Wi Fi network name and ...

Page 32: ...omputer smartphone or tablets 1 Sign in to the web user interface 2 Select Router Settings WiFi Add WPS Client 3 Click Next 4 Select which setup method you want to use Push button Either click the WPS symbol on this screen or press the WPS button on the side of the router Within two minutes go to the wireless computer smartphone or tablet and press its WPS button to join the network without enteri...

Page 33: ...these all wireless connections are lost from the network and require setup with the new wireless settings To change wireless settings for the network 1 Connect a computer to the router using an Ethernet cable preventing a disconnection when changing the wireless settings 2 Sign in to the web user interface 3 Select Router Settings Wi Fi Wi Fi Profile 4 Make the following changes Change the Wi Fi n...

Page 34: ...nected to the router with Ethernet cables To make this change deselect Enable Wi Fi Router Radio in the Advanced Wi Fi Settings screen and click Apply Hide your Wi Fi network name By default the router is set to broadcast its Wi Fi network name Restrict wireless connections to your network by not broadcasting the network name To make this change deselect Enable SSID Broadcast on the Advanced Wi Fi...

Page 35: ... and your computer smartphone or tablet have to have WMM turned on Fragmentation Length CTS RTS Threshold and Preamble Mode Reserved for Wi Fi testing and advanced configuration WPS Settings Enable WPS Function By default this is checked Router s PIN The PIN number used for WPS Disable Router s PIN By default this is inactive When this is selected this feature allows the WPS computer smartphone or...

Page 36: ...ress to the Wi Fi Card Access List Otherwise you lose your wireless connection when you click Apply Connect to the router from a wired computer or from a connection that is on the Wi Fi Card Access List to make any further changes To restrict connectivity based on MAC addresses 1 Sign in to the web user interface 2 From the main menu select Router Settings Wi Fi Advanced Wi Fi Settings and click S...

Page 37: ... the Available Wi Fi Cards table select it to capture its MAC address In the Wireless Card Entry field enter the MAC address If a name does not appear write a description instead 6 Click Add Now only computers smartphones and tablets on this list are allowed to connect wirelessly to the router Note You can also restrict access or connectivity using the Access Control screen See Control Connected D...

Page 38: ...specify as off limits Denial of service DoS protection Detects and stops DoS attacks Blocking unwanted traffic from the Internet to your LAN Your router lets you restrict access to Internet content based on web addresses and web address keywords The following sections describe how to use the basic firewall features of your router to protect your network Block Sites Block Services Schedule Content ...

Page 39: ...rental Controls Block Sites The following screen appears 3 To turn on Keyword Blocking select one of the following Never Keyword blocking is always off independent of scheduled settings Per Schedule Keyword blocking turns on according to a schedule See Schedule Content Filtering on page 41 Always Keyword blocking is always on independent of scheduled settings 4 Enter the keyword or domain you want...

Page 40: ...keywords or domains a Select the keyword from the list b Click Delete c Click Apply 8 Optional Specify a trusted user Specify one trusted user which is a computer that is exempt from blocking and signing in Because an IP address identifies the trusted user you should configure that computer with a fixed IP address a Select Allow trusted IP address to visit blocked sites b Enter that computer s IP ...

Page 41: ...ce blocking turns on according to a schedule See Schedule Content Filtering on page 41 Always Service blocking is always on independent of scheduled settings 4 Click Add The following screen appears 5 To create a custom service do one of the following Select a service from the Service Type list Select User Defined and in the Service Type User Defined field enter a name for the service you want to ...

Page 42: ...content filtering 1 Sign in to the web user interface 2 From the main menu select Parental Controls Schedule The following screen appears 3 To block Internet keywords and services based on a schedule select any of the following Every Day Block access every day One or more days Limits access completely for the selected days All Day Limits access completely for the selected days Start Blocking End B...

Page 43: ...rental Controls Schedule The following screen appears 3 Select your time zone Use this setting for the block schedule according to your local time zone and for time stamping log entries If your time zone uses daylight saving time select Automatically adjust for daylight savings time 4 Click Apply Control Connected Devices Access Use access control to allow or block computers smartphones or tablets...

Page 44: ...t 4 Select the access rule to apply to new computers smartphones or tablets attempting to connect to your network Allow all new devices to connect This is the default setting It lets your new computer smartphone or tablet connect to your network without the need to configure its MAC address Block all new devices from connecting When this option is selected your new computer smartphone or tablet is...

Page 45: ...cribes how to perform network management tasks with your Verizon 4G LTE Broadband Router Set Password Back Up or Restore Router Settings Traffic Meter Router Status View Connected Devices View Access Logs Perform Diagnostics Note For help click ...

Page 46: ...nguage Be a mixture of uppercase and lowercase letters numbers and symbols Your password can be up to 30 characters Change the Default Password Note If you changed the password and do not remember what it is reset the router to its factory default settings See Restore the Default Configuration and Password on page 95 To change the default password 1 Sign in to the web user interface 2 From the mai...

Page 47: ...hile To change the Administrator time out period 1 Sign in to the web user interface 2 From the main menu select Router Settings Router Router Admin Password 3 Enter a number in the Administrator sign in times out after idle field The suggested value is 60 minutes 4 Click Apply Back Up or Restore Router Settings Your router s configuration settings are stored in a file on the router This file can ...

Page 48: ...k Up A cfg file is stored on a computer on your network Restore the Configuration from a File To restore the configuration 1 Sign in to the web user interface 2 From the main menu select Router Settings Router Backup and Restore 3 Click Browse 4 Locate and select the cfg file 5 Click Restore The router resets the configuration settings ...

Page 49: ...s with the default settings After erasing parameters are reset as Table 1 Parameter Setting Router password password IP address 192 168 0 1 DHCP client status On Network name SSID Reset to network name SSID on router label Passphrase Reset to passphrase on router label See Router Label on page 9 For the factory default settings see Factory Defaults on page 96 Note To restore the factory default se...

Page 50: ...te of traffic usage Turn on separate traffic meters for the mobile broadband connection and the Ethernet connection To monitor traffic on your router 1 Sign in to the web user interface 2 From the main menu select Data Usage The following screen appears 3 Select Enable Traffic Meter 4 Optional Control the volume of Internet traffic To control the volume of Internet traffic use either the Traffic V...

Page 51: ...Traffic Counter set the traffic counter to begin on a certain time and date To start immediately click Restart Counter Now 8 In Traffic Control specify if you will get a warning message before you have reached your monthly limit of MB or browsing hours By default the value is 0 and no warning message is sent Select an alert for when you have reached the limit The Internet LED blinks green or amber...

Page 52: ...thernet Account Name The model of your router Firmware Version Your router s firmware version WAN broadband See Configure Your Internet Settings on page 15 MAC Address The MAC address used by your router s WAN port IP Address The modem s IP address If no address is shown your router cannot connect to the Internet Network Type DHCP Client IP Subnet Mask The IP subnet mask used by your router s Inte...

Page 53: ...ite Network band Current network band Port See LAN Setup on page 70 MAC Address The Ethernet MAC address used by your router s LAN port IP Address The LAN port IP address The default IP address is 192 168 0 1 DHCP If Off IP addresses are not assigned to computers on the LAN If On IP addresses are assigned to computers on the LAN IP Subnet Mask The LAN port IP subnet mask The default IP is 255 255 ...

Page 54: ...ets sent on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The average egress line utilization for this port Rx B s The average ingress line utilization for this port Up Time The time elapsed since the last power cycle or reset You can also set h...

Page 55: ...ing Modem Your router is detecting the modem Negotiating The modem is negotiating with the network Attaching to Network The modem is connecting to the network Scanning The modem is scanning for broadband wireless networks in your area Connected Your router is connected to the Internet Received Signal Quality in dBm Modem radio reception A small negative number indicates good signal quality Bytes T...

Page 56: ...The status of the network connection IP address The unique public address provided to your router by the wireless mobile network Network Mask The network mask address provided to your router by the wireless mobile network View Connected Devices The Attached Devices screen shows all computers smartphones and tablets that your router discovered on the local network To see the attached devices 1 Sign...

Page 57: ...the Block Sites screen the Logs screen can show you when someone on your network tries to access a blocked site To see send or clear the logs 1 Sign in to the web user interface 2 From the main menu select About Router Logs 3 Click one of the following options Refresh Updates the page with recent DHCP IP to MAC address activity Clear Log Removes the messages from the page Save Log Saves the log de...

Page 58: ...net name such as www netgear com to an IP address If you need the IP address of a server on the Internet do a DNS lookup to find the IP address Display View the internal routing table Typically technical support representatives use this information Reboot Shut down and restart your router If you reboot you lose your connection To restore access to your router you have to sign in again after it has...

Page 59: ...tings Advanced after signing in to the router Wi Fi Repeating Function Port Forwarding Port Triggering Miscellaneous WAN Settings LAN Setup Quality of Service Setup Dynamic DNS Static Routes Remote Management Universal Plug and Play See The default Internet connection mode is 4G LTE broadband on page 16 for information about broadband settings See WAN Ethernet Broadband Settings on page 18 for inf...

Page 60: ...ee Configure WEP on page 28 WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES The Wi Fi repeating function cannot be used with Auto Channel See Indoors computers can connect over Wi Fi networks at a maximum range of up to 300 feet 100 meters Such distances can allow others outside your immediate area to access your network on page 26 To configure the Wi Fi repeating function 1 Sign in to the web...

Page 61: ...ceptions to this rule Allow remote computers on the Internet to access a server on your local network Allow certain applications and games to work correctly if your router does not recognize their replies Your router provides two features for creating these exceptions Port forwarding Port triggering The next sections provide background information to help you understand these features Remote Compu...

Page 62: ...server 4 The web server then composes a return message with the requested web page data to your router The return message contains the following information Source address The website s IP address Source port number 80 which is the standard port number for a web server process Destination address Your router s public IP address router Destination port number 33333 5 Upon receiving the incoming mes...

Page 63: ...et to the IRC server 4 Noting your port triggering rule and having observed the destination port number of 6667 your router creates an additional session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port The IRC server also sends an identify message to...

Page 64: ...following destination information Destination address The IP address of www example com your router s address Destination port number 80 which is the standard port number for a web server process The remote computer then sends this request message to your router 2 Your router receives the request message and looks in its rules table for any rules regarding how to handle incoming port 80 traffic Yo...

Page 65: ...s specific outbound traffic to open the inbound ports and the triggered ports are closed after a period of no activity Port forwarding is always active and is never triggered Set Up Port Forwarding To set up port forwarding 1 Sign in to the web user interface 2 From the main menu select Router Settings Advanced Firewall Port Forwarding Port Triggering By default Port Forwarding is selected 3 Selec...

Page 66: ...ting port number of the range of ports that are opened when triggered Ending Port The incoming ending port number of the range of ports that are opened when triggered Server IP Address The local server s IP address c Click Apply The added service appears in the list Set Up Port Triggering To set up port triggering 1 Sign in to the web user interface 2 From the main menu select Router Settings Adva...

Page 67: ...Advanced Router Settings 66 Verizon 4G LTE Broadband Router The following screen appears 4 Click Add Service ...

Page 68: ...ou are not sure select TCP UDP Starting Port The incoming starting port number of the range of ports that are opened when triggered Ending Port The incoming ending port number of the range of ports that are opened when triggered 6 Click Apply The added service appears in the list Miscellaneous WAN Settings The Miscellaneous screen lets you Configure a DMZ demilitarized zone server Change the maxim...

Page 69: ...ult DMZ Server on page 69 Respond to Ping on Internet Lets your router respond to a ping from the Internet This feature should be used only as a diagnostic tool because it lets your router be discovered MTU Size Maximum transmit unit MTU value For most Ethernet networks this setting is 1500 bytes 1492 bytes for PPPoE connections or 1436 bytes for PPTP connections NAT Filtering This parameter is se...

Page 70: ...rk correctly with them but others might not function well In some cases one local computer can run the application correctly if that computer s IP address is entered as the default DMZ server Your router normally discards incoming traffic from the Internet unless the traffic is a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering sc...

Page 71: ...ering Task Force IETF designated private address range for use in private networks and should be suitable in most applications If your network requires a different IP addressing scheme make the changes in this screen Tip If you change the LAN IP address of your router while connected through the browser all users connected to the router will be disconnected To reconnect open a new connection to th...

Page 72: ...IP packets that the router sends Disabled is the default setting RIP 1 is universally supported RIP 1 is adequate for most networks unless you have an unusual network setup RIP 2 carries more information Both RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting DHCP Server For more information see DHCP Settings on page 72 Use Router as a ...

Page 73: ...cheme define a range between 192 168 0 2 and 192 168 0 254 saving part of the range for computers smartphones or tablets with fixed addresses Your router delivers the following parameters to any LAN device that requests DHCP An IP address from the range you have defined Subnet mask Gateway IP address is the router s LAN IP address Primary DNS server if you entered a primary DNS address in the Broa...

Page 74: ...of the computer or server Tip If the computer is on your network it is listed on the same screen for your convenience Selecting from the attached device list populates the fields automatically with the computer s MAC address and name 6 Click Apply Note The reserved address will not be assigned until the next time the computer contacts your router s DHCP server Reboot the computer or access its IP ...

Page 75: ...gs Turn Internet Access QoS On If you enable QoS the QoS function works to prioritize Internet access traffic For information about setting up QoS rules see QoS Priority Rule List on page 74 Turn Bandwidth Control On Select to set up the total maximum uplink bandwidth 4 Click Apply QoS Priority Rule List To set up a QoS priority rule 1 Sign in to the web user interface 2 From the main menu select ...

Page 76: ...e The priority categories described are available QoS for Applications and Online Gaming on page 76 QoS For Ethernet LAN Ports on page 79 QoS for a MAC Address on page 79 6 Click Apply Set Up QoS for Internet Access You can give prioritized Internet access to the following kinds of traffic Specific applications Specific online games Individual Ethernet LAN ports of the router A specific computer s...

Page 77: ... table in the QoS Setup screen For convenience the QoS Policy table lists many common applications that can benefit from QoS handling QoS for Applications and Online Gaming To set up the priority rule for an application or online gaming 1 Sjgn in to the web user interface 2 Select Router Settings Advanced Quality of Service The following screen appears 3 Click Setup QoS rule ...

Page 78: ...Advanced Router Settings 77 Verizon 4G LTE Broadband Router The following screen appears 4 Click Add Priority Rule The following screen appears ...

Page 79: ...plications or Online Gaming 8 Scroll and select Add a New Application or Add a New Game as applicable 9 If prompted in the Connection Type list select either TCP UDP or TCP UDP both Specify the port number or range of port numbers being used 10 From the Priority list select the priority for Internet access for this traffic relative to other applications and traffic Click Apply The rule is saved in...

Page 80: ...Priority Rule 6 From the Priority Category list select Ethernet LAN Port 7 From the LAN Port list select the LAN port number 8 From the Priority list select the priority for Internet access for this port s traffic relative to other applications 9 Click Apply The rule is saved in the QoS Policy list The QoS Setup screen appears QoS for a MAC Address To create a QoS policy for traffic from a specifi...

Page 81: ...ce list click Refresh If it still does not appear fill in these fields 7 From the Priority list select the priority for Internet access for this device s traffic relative to other applications and traffic 8 Click Apply This rule is saved in the QoS Policy list The QoS Setup screen appears 9 Select Turn Internet Access QoS On 10 Click Apply Edit or Delete an Existing QoS Policy To edit or delete a ...

Page 82: ...to their IP address and forward traffic directed at your domain to your frequently changing IP address Your router contains a client that can connect to a Dynamic DNS service provider To use this feature select a service provider and set up an account with them After you have configured your account information in the router and your ISP assigned IP address changes your router automatically Contac...

Page 83: ...Click Apply Static Routes Static routes provide more routing information to your router Usually your router has enough routing information after it has been configured for Internet access You will need to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case Your prim...

Page 84: ...at 192 168 0 100 In this example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address fields specify that all traffic for these addresses should be forwarded to the ISDN router at 192 168 0 100 The value in the Metric field represents the number of routers between your network and the destination Private is ...

Page 85: ...ype 255 255 255 255 10 In the Gateway IP Address field enter the gateway IP address which has to be on the same LAN segment as the router 11 In the Metric field enter a number from 1 through 15 as the metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but for a direct connection set it to 1 12 Click Apply The static r...

Page 86: ...e Internet The router IP address appears on the Router Status screen For more information see Router Status on page 50 Tip Be sure to change the router s default password to a secure password The ideal password contains no dictionary words from any language and is a mixture of letters both uppercase and lowercase numbers and symbols up to 30 characters See Set Password on page 45 To configure remo...

Page 87: ...m 1024 to 65535 but do not use the number of any common service port The default port number is 8080 which is a common alternate for HTTP 6 Click Apply 7 When you access your router from the Internet enter your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number Example If your external address is 134 177 0 123 and you use port numbe...

Page 88: ...he current status at the expense of more network traffic Longer durations can compromise the freshness of the status but can significantly reduce network traffic 5 Enter an amount in the Advertisement Time to Live field in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers ranging from 1 to 255 with a de...

Page 89: ...9 I cannot access the router s configuration with my browser See Troubleshoot Access to the Router Main Menu on page 91 I have configured the router but I cannot access the Internet See Troubleshoot Your Connection on page 92 I cannot connect to a specific IP address See Troubleshoot a TCP IP Network Using the Ping Utility on page 94 The router shows the wrong the date and time See Problems with D...

Page 90: ... the equipment is 10 Mbps the LED is amber e The Ethernet wide area network WAN Port LED is lit when the router is connected to a wired modem f The Signal Quality LED is lit when the router has detected a mobile broadband signal A blue LED indicates excellent coverage A green LED indicates good coverage An amber LED indicates poor coverage If any of these conditions do not occur see the following ...

Page 91: ...outer s Wi Fi settings Ports Ports LED is off If this LED does not light when an Ethernet connection is made check the following The Ethernet cable connections are secure at both ends The power is turned on to the connected hub or workstation WAN Port WAN Port LED is off If using an Ethernet connection check the following The Ethernet cable connections are secure at both ends The power is turned o...

Page 92: ...boot your computer If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory default settings and set your router s IP address to 192 168 0 1 See Restore the Default Configuration and Password on page 95 Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click the Refresh button ...

Page 93: ...the router 3 Wireless broadband coverage is available where the router is located 4 The router s broadband settings are correct Check with your ISP if you are unsure 5 Check the location of your router a Move the router closer to a window for a better signal A blue Signal Quality LED indicates excellent coverage A green Signal Quality LED indicates good coverage An amber Signal Quality LED indicat...

Page 94: ...en the limit is reached you can resume Internet access Your ISP may charge you for any overages Your computer may not recognize any Domain Name System DNS server addresses A DNS server is a host that translates Internet names such as www addresses to numeric IP addresses If you entered a DNS address during the router s configuration reboot your computer and verify the DNS address Or setup your com...

Page 95: ...ssage like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of the following problems Wrong physical connections Check if the LAN Port LED is lit If the LED is off follow the instruct...

Page 96: ...e of your computers If so you will need to configure your router to clone or spoof the MAC address from the authorized computer See the Verizon Get to Know Your Device Problems with Date and Time The email screen shows the current date and time of day The router uses the Network Time Protocol NTP to get the current time from the Internet Each entry in the log is stamped with the date and time of d...

Page 97: ...uterlogin com or www routerlogin net User name case sensitive admin Sign in password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 DHCP starting IP address 192 168 1 2 DHCP ending IP address 192 16...

Page 98: ...ifications Actual throughput varies Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country region United States RF channel Auto Operating mode Up to 145 Mbps Data rate Best Output power Full Access point Enabled Authentication type Open system Wireless Card Access List All W...

Page 99: ...tes and Switzerd This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain ...

Page 100: ...canal 1 à 11 peuvent être exploités Sélection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doit pas être co localisés ou fonctionnement en association avec une autre antenne ou transmetteur Canadian Department of Communications Radio Interference Regulations...

Page 101: ... household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters ...

Page 102: ...em CLI Command Line Interface CLI Calling Line Identification CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction CQI Channel Quality Indicator CWI Call Waiting Indication DHCP Dynamic Host Configuration Protocol DNS Domain Name System or Service DTMF Dual Tone Multi Frequency signaling EDGE Enhanced Data rates for Global Evolution EON End Of Number FSK Frequ...

Page 103: ...t Identity IMSI International Mobile Subscriber Identity IP Internet Protocol IPv4 Internet Protocol version 4 IPv6 Internet Protocol version 6 L2TP Layer 2 Tunneling Protocol LAN Local Area Network LED Light Emitting Diode MVBR Mobile Voice Broadband Router MCC Mobile Country Code MNC Mobile Network Code NAT Network Address Translation PAP Password Authentication Protocol PIN Personal Identificat...

Page 104: ...itiation Protocol SMB Server Message Block SMS Short Message Service SNTP Simple Network Timing Protocol SSH Secure Shell SSID Service Set Identifier TCP Transmission Control Protocol TFTP Trivial File Transfer Protocol TKIP Temporal Key Integrity Protocol UDP User Datagram Protocol UPnP Universal Plug and Play UMTS Universal Mobile Telecommunications Service USB Universal Serial Bus VAD Voice Act...

Page 105: ...List of Acronyms 104 Verizon 4G LTE Broadband Router WLAN Wireless LAN WPA Wi Fi Protected Access WPS Wi Fi Protected Setup WEB GUI Web User Interface ...

Page 106: ...gnostics 56 DMZ server 69 DNS servers 60 Dynamic DNS configuring 81 E Ethernet broadband settings 18 F factory defaults 9 48 factory settings list of 96 front panel 6 I inbound traffic allowing or blocking 60 interference 25 Internet Port LED 6 Internet Relay Chat IRC 62 IP addresses attached devices 55 autogenerated 91 DMZ server 69 LAN setup 70 port forwarding 63 reserved 72 troubleshooting 93 t...

Page 107: ... 35 S security 25 security PIN 31 settings default See default factory settings 96 showing statistics 53 signal quality 8 static routes 82 status LEDs 6 89 T TCP IP network troubleshooting 94 technical support 1 time of day 95 time out login 46 time zone 42 time stamping 43 trademarks 1 traffic meter 49 troubleshooting 88 trusted host 39 U Universal Plug and Play UPnP 86 W WAN Port LED 7 WAN setup...

Page 108: ...Guía del Usuario Verizon 4G LTE Broadband Router ...

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