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www.samsung.com

USER MANUAL

English. 05/2021. Rev.2.1

SM-G780F

SM-G780F/DS

SM-G780F/DSM

SM-G780G

SM-G780G/DS

SM-G780G/DSM

SM-G781B

SM-G781B/DS

Summary of Contents for SM-G780G

Page 1: ...www samsung com USER MANUAL English 05 2021 Rev 2 1 SM G780F SM G780F DS SM G780F DSM SM G780G SM G780G DS SM G780G DSM SM G781B SM G781B DS...

Page 2: ...Understanding the screen 56 Notification panel 58 Entering text 60 Installing or uninstalling apps 62 Phone 65 Contacts 67 Messages 69 Internet 70 Gallery 74 Multi window 77 Samsung Health 78 Samsung...

Page 3: ...t 116 Connections 117 Wi Fi 119 Bluetooth 120 NFC and contactless payments NFC enabled models 121 Data saver 121 Mobile data only apps 122 Mobile Hotspot 122 More connection settings 124 Sounds and vi...

Page 4: ...4 Basics...

Page 5: ...ustomise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting...

Page 6: ...tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If...

Page 7: ...e device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device...

Page 8: ...t could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects m...

Page 9: ...t When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose...

Page 10: ...the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disco...

Page 11: ...om your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and m...

Page 12: ...Volume key Touchscreen Light sensor Speaker Earphone jack Multipurpose jack USBType C SIM card Memory card tray Front camera NFC antenna NFC enabled models MST antenna Wireless charging coil Rear came...

Page 13: ...eceiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may...

Page 14: ...key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing...

Page 15: ...e is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger do...

Page 16: ...ive materials such as metal objects and magnets are placed between the device and the wireless charger If you use the wireless charger in areas with weak network signals you may lose network reception...

Page 17: ...s while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each other properly Some features are no...

Page 18: ...cklight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow...

Page 19: ...card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service p...

Page 20: ...ray the SIM card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into...

Page 21: ...the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website 2 1 3 4 Underside 1 Insert the ejection pin into the hole on the tray to loosen t...

Page 22: ...evice supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To...

Page 23: ...l posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Side key Volume Down key Turning the device on Pres...

Page 24: ...ess and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate emergenc...

Page 25: ...using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device i...

Page 26: ...gnition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished r...

Page 27: ...to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the devi...

Page 28: ...t and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your...

Page 29: ...record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app...

Page 30: ...ged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pict...

Page 31: ...es Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may no...

Page 32: ...reas Centre focuses on the centre within the frame Display or hide a graph to check the light distribution in the video In FOOD mode focus on a subject inside the circular frame and blur the image out...

Page 33: ...position and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change t...

Page 34: ...the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the preview screen or tap To capture an image fr...

Page 35: ...e the camera to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick the items you...

Page 36: ...djust the shutter speed A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast s...

Page 37: ...ng panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep th...

Page 38: ...conditions without using the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until shooting is compl...

Page 39: ...n or transparent The subject has a similar colour to the background The subject or background is plain Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so...

Page 40: ...ing may start at an unwanted moment if there are conditions such as the following When the device shakes or when another object is moving near the subject in the motion detection area When recording u...

Page 41: ...olour settings and apply the optimised effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognising the positi...

Page 42: ...nced recording options Set the device to use an advanced recording option High efficiency videos You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as c...

Page 43: ...p composition when selecting subjects Location tags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or i...

Page 44: ...nd various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features n...

Page 45: ...o sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID o...

Page 46: ...pp selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise th...

Page 47: ...g backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous...

Page 48: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touc...

Page 49: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen b...

Page 50: ...upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourit...

Page 51: ...s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide info...

Page 52: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to...

Page 53: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of...

Page 54: ...sonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a...

Page 55: ...text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the t...

Page 56: ...ing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control...

Page 57: ...ther device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling...

Page 58: ...lect the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar...

Page 59: ...Share video links Add an item from the clipboard Open the text editing panel Change the keyboard mode Change the keyboard size Enter stickers Share music links Some features may not be available depe...

Page 60: ...ect an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Setting...

Page 61: ...unch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category...

Page 62: ...pp and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making...

Page 63: ...name in the search field Or select one from the recommended hot places The business s information such as its phone number or address will appear This feature may not be available depending on the ser...

Page 64: ...ers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call...

Page 65: ...hem from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with y...

Page 66: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing...

Page 67: ...g Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording ic...

Page 68: ...art or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations Add category If the category option does not appear t...

Page 69: ...page Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can preve...

Page 70: ...by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and d...

Page 71: ...Share the image with others Modify the image BixbyVision Image and video thumbnail View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1...

Page 72: ...ext video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of...

Page 73: ...nced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Sams...

Page 74: ...un multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 75: ...itch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the sp...

Page 76: ...pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the cent...

Page 77: ...amsung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health ho...

Page 78: ...to your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished com...

Page 79: ...nited Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global...

Page 80: ...p 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and...

Page 81: ...will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder...

Page 82: ...tandard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text...

Page 83: ...ute or unmute certain sound sources in the recording 1 Tap List and select a voice recording made in interview mode 2 To mute certain sound sources tap for the corresponding direction that sound is to...

Page 84: ...k the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the ca...

Page 85: ...n the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then t...

Page 86: ...ally adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Navigation button lock Hide the button...

Page 87: ...onnect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or d...

Page 88: ...ent with nearby devices Share content with nearby devices viaWi Fi Direct or Bluetooth or with SmartThings supported devices 1 Launch the Gallery app and select an image 2 On the other device open the...

Page 89: ...are settings screen will appear 3 Select an option Contacts only Only allow Samsung users in your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sh...

Page 90: ...Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV pr...

Page 91: ...Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi B...

Page 92: ...Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due...

Page 93: ...yVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and ta...

Page 94: ...aunch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of r...

Page 95: ...on whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen...

Page 96: ...p Launch the Camera app and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you 1 Launch...

Page 97: ...unch the AR Zone app and tap AR Emoji Camera 2 Select the emoji and the mode you want to use The available modes may vary depending on the emoji you select SCENE The emoji mimics your expressions MASK...

Page 98: ...stickers you have created by tapping Custom Deleting emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete Using your emoj...

Page 99: ...Edit the emoji AR Doodle Record fun videos with virtual handwriting or drawings on people or pets cat and dogs faces or anywhere else When the camera recognises a face or space the doodles on the face...

Page 100: ...to doodle you can record yourself doodling Recognition area Change the pen type and colour Turn the sound effect on or off Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video...

Page 101: ...ay vary depending on the service provider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or rest...

Page 102: ...the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The ver...

Page 103: ...ter performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be...

Page 104: ...uetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app...

Page 105: ...one launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tappi...

Page 106: ...you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapt...

Page 107: ...le HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the...

Page 108: ...cted devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung...

Page 109: ...n also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set t...

Page 110: ...l management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultan...

Page 111: ...ock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing...

Page 112: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app...

Page 113: ...otions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current c...

Page 114: ...a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished rec...

Page 115: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptio...

Page 116: ...he required apps Refer to NFC and contactless payments NFC enabled models for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network...

Page 117: ...nd tap the switch to activate it 2 Select a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the device will reconnect to tha...

Page 118: ...rd 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network...

Page 119: ...to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the ot...

Page 120: ...tion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The i...

Page 121: ...ure is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allowed to use data while Data saver is on and select apps Mobil...

Page 122: ...n network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection setti...

Page 123: ...ettings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search f...

Page 124: ...just the force of the vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device...

Page 125: ...etooth speaker 1 On the Settings screen tap Sounds and vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a...

Page 126: ...otion smoothness for more information Eye comfort shield Reduce eye strain by limiting the amount of blue light emitted by the screen You can set a schedule for applying this feature Screen mode Chang...

Page 127: ...reens The screen will scroll more smoothly When you select a standard refresh rate you can use the battery longer 1 On the Settings screen tap Display Motion smoothness 2 Select a refresh rate High Ge...

Page 128: ...e or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Vivid 2 Tap Advanced settings 3 Adjust the R Red G Green or B Blu...

Page 129: ...locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contac...

Page 130: ...screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and then select a mode you want The brightness of the Always...

Page 131: ...bsite findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information...

Page 132: ...y instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify wit...

Page 133: ...e service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can...

Page 134: ...other secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder scree...

Page 135: ...ent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of mov...

Page 136: ...he notification panel swipe downwards and then tap Secure Folder to deactivate the feature If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder...

Page 137: ...theWi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activi...

Page 138: ...er or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location...

Page 139: ...mation app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data f...

Page 140: ...e settings that control them On the Settings screen tap Advanced features Continue apps on other devices Use your device s apps on other devices signed in to your Samsung account Link toWindows Instan...

Page 141: ...anced features Motions and gestures Lift to wake Set the device to turn on the screen when you pick it up Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere o...

Page 142: ...be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uni...

Page 143: ...ou want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Act...

Page 144: ...ttery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notificatio...

Page 145: ...settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date I...

Page 146: ...igure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recomm...

Page 147: ...rity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile...

Page 148: ...148 Appendix...

Page 149: ...ture by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PI...

Page 150: ...tions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again...

Page 151: ...nectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues...

Page 152: ...files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from you...

Page 153: ...ion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notifi...

Page 154: ...p storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom...

Page 155: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...

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