Verint Nextiva S2700e Page 1 User Manual Download

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Nextiva S2700e Series

User Guide

Covering the S2700e, S2700eP, S2700e-VR,
and S2700eP-VR

Firmware Release 4.80

April 2008

Summary of Contents for Nextiva S2700e

Page 1: ...Nextiva S2700e Series User Guide Covering the S2700e S2700eP S2700e VR and S2700eP VR Firmware Release 4 80 April 2008...

Page 2: ......

Page 3: ...Nextiva S2700e Series Covering the S2700e S2700eP S2700e VR S2700eP VR Firmware Release 4 80 User Guide Verint Video Intelligence Solutions Revision E...

Page 4: ...the correctness or completeness of its contents and reserves the right to alter this document at any time without notice All marks referenced herein with the or TM symbol are registered trademarks or...

Page 5: ...e Camera 12 Connecting the Cables and Wires 13 Installing the Camera 16 Mounting the S2700e VR and S2700eP VR Cameras 17 Preparing the Camera 18 Connecting the Cables and Wires 19 Installing the Camer...

Page 6: ...a Reset 60 Presenting the Status LED Conditions 61 Using the Command Line Interface 62 Accessing the CLI 63 Configuring Quality of Service 64 Appendix A Factory Default Configuration 65 Appendix B DHC...

Page 7: ...Verint Video Intelligence Solutions v Preface The Nextiva S2700e Series User Guide presents the information and procedures on installing configuring and using the Nextiva S2700e series IP cameras...

Page 8: ...guide Related Documentation In addition to this guide the following documentation is also available Nextiva S2700e Installation Guide Nextiva S2700e VR Installation Guide Verint SConfigurator User Gu...

Page 9: ...untries use Verint solutions to enhance security boost operational efficiency and fuel profitability For information about the Nextiva line of products visit www verint com videosolutions To request t...

Page 10: ...uct is not defective within the terms of the warranty Customer shall pay all handling and transportation costs Verint Systems may at its option elect to correct any warranty defects by sending its sup...

Page 11: ...res around the clock imaging performance in low light conditions the camera automatically adjusts to black and white mode for optimal image clarity Many compression modes also called codecs coder enco...

Page 12: ...G codecs Automated configuration health monitoring and diagnostics with the Nextiva software One dry contact for input and one relay output The supplied lens has the following characteristics Focal le...

Page 13: ...terms of frame rate and resolution Here are typical scenarios regarding encoder use Each video encoder of an S2700e camera can have the following performances Scenario Encoder 1 Encoder 2 point to po...

Page 14: ...eP VR XT 12V DC external power supply A universal power supply CD Utilities CD containing the release notes and documentation for the camera as well as the SConfigurator application Printed material T...

Page 15: ...crewdriver for the mounting screws of the outer case and the pan fastening screw A 2 mm slotted screwdriver for the set screw Two M4 screws for mounting the outer case Fall prevention wire for the cam...

Page 16: ...ase and the camera together therefore not visible The six wires are Wire color Usage Yellow 2 Output relay Green Input Black Ground Red 12V DC power Blue 12V DC power ground Network or PoE RJ 45 Wires...

Page 17: ...n S2700e VR and S2700eP VR The side view of the camera shows the following parts The outer case The dome cover The inner dome The video sensor module which includes the lens Wires and cables for power...

Page 18: ...The wires are Wire color Usage Yellow 2 Output relay Green Input Black Ground Red 12V DC power Blue 12V DC power ground Grey 24V AC power White 24V AC power Wires for power and alarms Dome cover Outer...

Page 19: ...ce Solutions 9 Nextiva S2700e Series User Guide The top view of the camera with the inner dome installed displays A status LED An RCA connector for video output A reset button Status LED Reset RCA con...

Page 20: ...10 Verint Video Intelligence Solutions...

Page 21: ...ra for operation are Camera mounting Image adjustment White spot correction Basic configuration Alarm configuration The mounting procedures varies depending on the model Remember that the S2700e and S...

Page 22: ...ep in mounting the camera is preparing the surface and taking the camera apart To prepare the camera for mounting 1 If you are embedding the camera in the ceiling open a hole 4 7 inch 120 mm diameter...

Page 23: ...screw with a Phillips screwdriver then turning the camera counterclockwise 7 Dismantle one end of the fall prevention wire by unhooking it from the outer case 8 Loosen the pan fastening screw Connecti...

Page 24: ...plugging a cable straight through or crossover between the RJ 45 connector at the end of the network cable and an Ethernet device The crossover cable directly connects the IP camera to a computer use...

Page 25: ...ws 3 Hang the free end of the fall prevention wire to the hook inside the outer case 4 Connect the alarm wires see page 33 5 Perform the power supply connection either 12V DC or PoE see page 22 6 If t...

Page 26: ...th the location to be monitored 3 Fasten the camera repeat for the three camera fastening screws a Press the camera fastening screw all the way in using a Phillips screwdriver b Turn 90 degrees clockw...

Page 27: ...tightening the outer case fastening screw To put the dome cover in place 1 Align the cuts on the camera and dome cover ensuring that the LEDs are also aligned with their display holes 2 Press the cov...

Page 28: ...surface To dismantle the camera 1 Remove the dome cover by unfastening the three screws using the supplied security Torx wrench 2 Unhook the fall prevention wire from the camera to release the dome co...

Page 29: ...ket from the sliding rail To prepare the camera for mounting 1 Open a hole for the cables approximately 1 13 inch 30 mm diameter at the desired location on the ceiling or wall 2 Draw the cables out of...

Page 30: ...and pull out the cap Then insert the cap on the other cable hole c Pull the cables through the conduit d Screw the outer case into the conduit by turning the case in the clockwise direction e Fasten t...

Page 31: ...able directly connects the IP camera to a computer use a straight through cable to connect the IP camera to a hub or a switch for integration with the network Installing the Camera The installation is...

Page 32: ...aligning then fastening the three screws using the supplied wrench Performing the Power Supply Connection All camera models use either 12V DC or PoE for power On the S2700e VR XT and S2700eP VR XT the...

Page 33: ...power supply wire with the dashed white lines and the blue wire on the camera using a splice 5 Tie together the other power supply wire and the red wire on the camera using a splice 6 Power the camera...

Page 34: ...hen the adjustment is completed put the dome covers back see page 17 for the S2700e and S2700eP and page 22 for the S2700e VR and S2700eP VR The following adjustment operations are available Direction...

Page 35: ...the MONITOR plug on the camera Adjusting the Direction You can rotate and adjust horizontally or vertically the camera The camera has three degrees of liberty pan tilt and rotation MONITOR plug Pan fa...

Page 36: ...Fasten the tilt fastening screw To adjust the rotation Using the rotation knobs position the upright direction mark so that the arrow points towards the top of the image Adjusting the Field Angle Foc...

Page 37: ...djust the focus 1 On the S2700e VR and S2700eP VR cover the lens surface for example with a black sheet of paper for accurate focus adjustment 2 Press the focus adjustment button The lens aperture wil...

Page 38: ...ots at a time There is no guarantee that all white spots will be corrected Furthermore since correction is performed using the information of surrounding pixels some data may be lost if the image is h...

Page 39: ...its latest version on the Verint Video Intelligence Solutions extranet Technical Support Downloads Utilities and Tools You need to copy its executable file SConfigurator exe to the hard disk of your c...

Page 40: ...our video management software To set the network parameters of an S2700e camera 1 Ensure that the camera is powered and connected to the network 2 Start SConfigurator by double clicking SConfigurator...

Page 41: ...In the Reconfigure unit confirmation window click Yes The New Network Configuration window appears 11 If you have a DHCP Dynamic Host Configuration Protocol server on your network check Use DHCP Other...

Page 42: ...t on the same IP subnet as SConfigurator and have the same VSIP port to access other devices refer to the device discovery section in the Verint SConfigurator User Guide To associate a transmitter and...

Page 43: ...t could slow down the effective frame rate to a level which is not acceptable VSIP TCP A legacy mode using the proprietary VSIP video protocol over TCP The preferred TCP mode is RTP TCP 6 If you are n...

Page 44: ...2 Mounting and Configuring the IP Camera 34 Verint Video Intelligence Solutions With SConfigurator you activate the alarm process by checking the Forward I O box in the Connection Creator window...

Page 45: ...n to SConfigurator another tool is available to interact with the device the web interface The web interface allows you to Configure the device View live video Perform maintenance operations The web i...

Page 46: ...the popup blocker of your web browser by selecting Pop up Blocker Turn Off Pop up Blocker from the Tools menu 3 If you upgraded the firmware of the device a On the Tools menu open Internet Options b I...

Page 47: ...e ActiveX is installed You can now see live video 11 If you do not see live video clear the Enable YUV Support box see page 54 12 In the navigation pane click Maintenance then the Update button A yell...

Page 48: ...ormat The web interface window appears presenting many types of information in the navigation pane 3 To see basic information on the device click Quick Status 4 To configure the device a Expand the Co...

Page 49: ...a reboot of the device may be required For example d Click the desired button 5 To see the video stream coming out of the IP camera click Live Video for more information see page 53 The main web inter...

Page 50: ...evice by restricting its access with a user name and a password Once the user account mode is activated you need the user name password combination to access the command line interface CLI of the devi...

Page 51: ...neration To enable or disable the generation of an XML report presenting the current state of the device IP Firmware Update To enable or disable firmware updates on the device through the IP network H...

Page 52: ...he device The passkey must be the same for all devices and the software tools to allow proper secure communication between them System Status The system status information indicates the current values...

Page 53: ...a network must have a unique IP address Subnet Mask The binary configuration that specifies the subnet in which the IP address of the device belongs A subnet is a portion of a network that shares a co...

Page 54: ...relative amounts of red green and blue in a color Frame Format The way the video is compressed The available values are Field over Field The proprietary mode used by the Nextiva edge devices Interlac...

Page 55: ...he noise reduction filter see page 46 you need to disable the second encoder The available values are 1 To use Encoder 1 for video with the noise reduction filter set at Low 2 To use both encoders for...

Page 56: ...lity but a smaller file size The value range is from 2 to 31 Input Filter Mode The level of filtering applied to the video signal before it is encoded helping to remove high frequency noise from lower...

Page 57: ...will vary depending of the encoded image Target File Size MJPEG The target size of each image that will be encoded in Kbytes if the rate control mode is CFS The available values are in the 1 100 rang...

Page 58: ...nal even if there are changes in brightness In other words when this setting is activated the sensor automatically increases brightness when the image does not contain enough light You can also change...

Page 59: ...nsor Status The sensor status presents the current values of the video sensor in the IP camera Module Type The type of sensor in the IP camera The only value is C215 V4 Video Status The video status p...

Page 60: ...IP queries The current multicast address is 224 16 32 1 and should not be changed VSIP Discovery IP Address The IP address used by the device to make its presence known with the broadcast method The b...

Page 61: ...ve to the system time NTP Server Usage To enable or disable the use of the Network Time Protocol NTP to get the current time NTP uses GMT to synchronize device clock time NTP Server IP Address The IP...

Page 62: ...the proprietary VSIP video protocol over TCP This protocol guarantees proper reception of video packets but could slow down the effective frame rate to an unacceptable level default Multicast UDP A pr...

Page 63: ...AN and Status LED State The state of the LEDs turned on or off Viewing Live Video You can view the stream coming from the first encoder of the camera using one of the two available viewing methods pop...

Page 64: ...omputer that will receive video Enable YUV Support The indicator of whether YUV video conversion will be used Most graphics video cards support YUV If you choose Popup Video Window the video will be d...

Page 65: ...irectly on the web page For example Maintaining the Device You can perform maintenance tasks on the device Reboot To restart the device while keeping its current configuration Keep Network Settings To...

Page 66: ...ance 2 Click Update The Firmware Update page appears 3 In the Firmware File group box click Browse 4 In the Open dialog box select the firmware file to use then click Open 5 Click Start The upgrade op...

Page 67: ...abnormal behavior You should take into consideration the following facts regarding firmware updates using the IP network It can be deactivated in the command line interface CLI or the web interface En...

Page 68: ...58 Verint Video Intelligence Solutions...

Page 69: ...aintaining and Troubleshooting the IP Camera You can perform maintenance and troubleshooting tasks on the S2700e Specifically Updating the firmware Performing a reset Presenting the status LED conditi...

Page 70: ...e gravity of the situation you can reboot the device load its default configuration or perform both these actions if the device does not react the way is should 1 Start by rebooting the device The dev...

Page 71: ...sted in Appendix A on page 65 Following such a reset you may need to reprogram the device for instance its IP address and VSIP port for proper operation within its network To perform a hard reset 1 Re...

Page 72: ...shing green 1 sec intervals The firmware has started the device is connected to the network but no video data is transmitted Flashing green 0 2 sec intervals The firmware has started the device is con...

Page 73: ...gered after three minutes of inactivity When the timeout occurs You lose access to the command line The Thank you for using the Verint CLI message appears at the command line The Verint Console window...

Page 74: ...unications and high quality video delivery In the Nextiva edge devices the two available QoS flavors are Type of Service ToS and Differentiated Service Code Points DSCP For QoS to be taken into accoun...

Page 75: ...Verint Video Intelligence Solutions 65 Factory Default Configuration...

Page 76: ...ddress of the device Subnet mask 255 255 0 0 Gateway 0 0 0 0 Video settings North America Target frame rate 30 fps Target bit rate 4000 kbps Resolution 4CIF 704 x 480 Maximum quantizer 24 Video standa...

Page 77: ...ration Protocol allows devices and computers connected to a network to automatically get a valid IP configuration from a dedicated server The APIPA Automatic Private IP Addressing scheme available on...

Page 78: ...addressing scheme This scheme allows a device to find a unique IP address until it receives a complete network configuration either manually or from a DHCP server A device in APIPA mode does not resid...

Page 79: ...t Video Intelligence Solutions 69 Mounting Template for the S2700e and S2700eP Cameras Use the supplied mounting template to prepare the wall or ceiling for receiving the S2700e and S2700eP indoor cam...

Page 80: ...e for the S2700e and S2700eP Cameras 70 Verint Video Intelligence Solutions OLE FOR CABLES RONT 5NIT MM INCH ENS SHOOTING RANGE 3CREW 3CREW 3CREW 3CREW 3CREW 3CREW 3CREW ABLE DIRECTION 3CREW AMERA ODY...

Page 81: ...lligence Solutions 71 Mounting Template for the S2700e VR Cameras Use the supplied mounting template to prepare the wall or ceiling for receiving the S2700e VR S2700eP VR S2700e VR XT and S2700eP VR X...

Page 82: ...D Mounting Template for the S2700e VR Cameras 72 Verint Video Intelligence Solutions 113 0 mm 4 45 in 121 0 mm 4 76 in 5 0 mm 0 20 in 9 0 mm 0 35 in 160 0 mm 6 30 in...

Page 83: ...73 Verint Video Intelligence Solutions Technical Specifications...

Page 84: ...JPEG Frame rate Up to 30 frames per second programmable full motion Analog output 1 composite 1 Vpp into 75 ohms with a female RCA connector Sensor resolution 768 H x 494 V Horizontal resolution 540 T...

Page 85: ...and S2700eP 5 71H x 5 24D inches 145H x 133D mm S2700e VR and S2700eP VR 4 88H x 6 25D inches 125H x 160D mm Environment S2700e and S2700eP 32 F to 122 F 0 C to 50 C with cover S2700e VR and S2700eP V...

Page 86: ...76 Verint Video Intelligence Solutions...

Page 87: ...Verint Video Intelligence Solutions 77 Glossary This glossary is common to the Nextiva line of edge device products...

Page 88: ...guration Assistant A proprietary graphical program used to configure and update the firmware of the S1100 edge devices Decoder See Receiver DHCP Dynamic Host Configuration Protocol A communication pro...

Page 89: ...fic island countries Compare with NTSC PEAP Protected Extensible Authentication Protocol A method to securely transmit authentication information including passwords over a wireless network Point to P...

Page 90: ...ide secure communications on a wireless network Transceiver Transmitter Receiver A device that both transmits and receives analog or digital signals Transmitter A device sending video signals captured...

Page 91: ...Solutions 81 Nextiva S2700e Series User Guide WPA2 Wi Fi Protected Access version 2 An authentication method that implements the full 802 11i standard but will not work with some older network cards I...

Page 92: ...82 Verint Video Intelligence Solutions...

Page 93: ...15 19 21 crossover Ethernet cable 14 21 23 customer service vii D default configuration 56 60 61 65 degrees of liberty 25 DHCP Dynamic Host Configuration Protocol 31 43 direction camera 25 dome cover...

Page 94: ...Hz 48 O output alarm 33 P pan adjustment 25 passkey 40 42 PoE power over Ethernet 23 point to point connection 32 power connection 12V DC 23 power requirements 2 power over Ethernet PoE 23 power up co...

Page 95: ...ount 40 Utilities CD vi V Verint web site vii video sensor settings 48 video settings 3 43 47 video live 39 53 55 VSIP port 50 VSIP settings 50 W warranty viii web client account 40 web interface acce...

Page 96: ...86 Verint Video Intelligence Solutions...

Page 97: ...Verint Video Intelligence Solutions 87 Compliance...

Page 98: ...nvironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communic...

Page 99: ...clares under sole responsibility that the product Product name IP camera Model numbers S2700e S2700eP S2700e VR S2700eP VR S2700e VR XT and S2700eP VR XT To which this declaration relates is in confor...

Page 100: ...MENT AND OF THE COUNCIL of 27 January 2003 RoHS regarding the restriction of the use of certain hazardous substances in electrical and electronic equipment The S2700e S2700eP S2700e VR S2700eP VR S270...

Page 101: ...AMERICAS EMEA APAC info verint com marketing emea verint com marketing apac verint com www verint com videosolutions www verint com videosolutions www verint com videosolutions...

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