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The
art
lleman® Servi
ce its foundatio
rld and currently
our products fu
sure the quality,
ernal quality dep
asures notwiths
arantee conditio
neral Warrant
ll consumer pro
fective material
elleman® can d
ue totally or par
icle is impossibl
u will be delivere
case of a flaw oc
placing article at
ue in case of a f
Not covered by
l direct or indire
s, dust, dirt, hu
mpensation for l
onsumable good
e, such as batte
bber parts, drive
aws resulting fr
aws caused deli
intenance, abus
amage caused b
idity will be red
amage resulting
l damage cause
tten permission
rticles to be rep
eferably in the o
d a clear flaw de
int: In order to
used by obvious
fective article ca
Repairs occurring
he above condit
e above enum
ticle’s manual)
ice and Quality
n in 1972, Velle
y distributes its
lfil strict quality
, our products r
partment and b
standing, proble
ons).
ty Conditions C
oducts are subje
as from the orig
decide to replac
rtially when the
e, or if the expe
ed a replacing a
ccurred in the fi
t 50% of the pu
flaw occurred in
y warranty:
ect damage cau
midity...), and
oss of profits;
ds, parts or acce
ries (rechargeab
e belts... (unlim
om fire, water d
berately, neglig
sive use or use
by a commercia
uced to six (6)
g from an inapp
ed by modificati
by Velleman®
paired must be d
original packagi
escription.
save on cost an
causes prior to
an also involve h
g after warranty
tions are withou
eration is subj
).
y Warranty
eman® acquired
products in ove
y requirements a
regularly go thro
y specialized ex
ems should occu
Concerning Co
ect to a 24-mon
ginal date of pu
e an article with
complaint is va
enses are out of
article or a refun
irst year after th
rchase price or
n the second yea
used after delive
by the article, a
essories that ar
ble, non-rechar
ited list);
damage, lightni
gently or resultin
contrary to the
l, professional o
months when th
ropriate packing
on, repair or alt
.
delivered to you
ing), and be com
nd time, please
o presenting the
handling costs.
y expiration are
ut prejudice to a
ject to modific
d extensive exp
er 85 countries.
and legal stipula
ough an extra q
xternal organisa
ur, please make
onsumer Produ
th warranty on
urchase.
h an equivalent
alid and a free r
f proportion.
nd at the value
he date of purch
a refund at the
ar after the date
ery to the article
as well as its con
e subject to an
geable, built-in
ng, accident, na
ng from improp
manufacturer’s
or collective use
he article is use
g and shipping o
teration perform
ur Velleman® d
mpleted with th
reread the man
e article for repa
subject to ship
all commercial w
cation accordi
perience in the e
.
ations in the EU
quality check, bo
ations. If, all pre
e appeal to our w
ucts (for EU):
production flaw
article, or to re
repair or replace
of 100% of the
hase and delive
value of 50% o
e of purchase a
e (e.g. by oxida
ntents (e.g. dat
aging process d
or replaceable)
atural disaster,
per handling, ne
s instructions;
e of the article (
d professionally
of the article;
med by a third p
ealer, solidly pa
e original receip
nual and check
air. Note that re
ping costs.
warranties.
ng to the artic
VER
electronics
U. In order to
oth by an
ecautionary
warranty (see
ws and
efund the retail
ement of the
purchase price
ry, or a
of the retail
nd delivery.
tion, shocks,
ta loss),
during normal
), lamps,
etc.…;
gligent
the warranty
y);
party without
acked
pt of purchase
if the flaw is
turning a non-
cle (see
RSION: 08/2012
2
