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7 Maintenance and fault rectification
VEGAMIP R62 • Receiving unit
41911-EN-200522
Error
Cause
Rectification
Signal lamp lights red
Operating voltage too low Check operating voltage
Electronics module has
detected an internal mal-
function
Exchange the instrument or send it in for repair
Instrument switches de-
layed
Check switching delay
Adjust switching delay correctly
Instrument switches fre-
quently with certain levels
Wave movements in the
vessel
Adjust or increase switching delay
Effects through interfering
reflections
Adjust the instrument to less sensitive
Depending on the reason for the fault and the measures taken, the
steps described in chapter "
Setup
" must be carried out again or must
be checked for plausibility and completeness.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is also available outside normal working hours, seven
days a week around the clock.
Since we offer this service worldwide, the support is provided in
English. The service itself is free of charge, the only costs involved are
the normal call charges.
7.3 Exchanging the electronics
If the electronics module is defective, it can be replaced by the user.
In Ex applications only an electronics module with respective Ex ap-
proval may be used.
You can find all the information you need to carry out an electronics
exchange in the handbook of the new electronics module.
7.4 How to proceed if a repair is necessary
You can find an instrument return form as well as detailed information
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
In case of repair, proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Ask the agency serving you to get the address for the return ship-
ment. You can find the agency on our homepage.
Reaction after fault recti-
fication
24 hour service hotline
