Vatech EzSensor, Installation & User Manual

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Appendix
4. Troubleshooting
In case you experience any problems regarding the EzSensor system during operation, please refer to the
troubleshooting table below for corrective actions. If the problem persists, please contact your local
distributor of VATECH & E-WOO products.
< Table 5. Troubleshooting Table >
Item
1
2
3
4
Description
LED 1 on the control box doesn’t illuminate
after installing the device.
LED 1 on the control box continuously
illuminates an ORANGE light during image.
acquisition
LED 2 on the control box continuously
illuminates a RED light during image
acquisition.
A ‘PID 2001 NO; interface #0 (Check
Connection)’ error message is displayed.
45
Corrective Action
Check that the USB cable is plugged in
correctly at the Control box and on the console
PC.
Check that the Sensor is properly connected.
Unplug the USB cable from the control box and
then reconnect it.
Unplug the USB cable from the control box and
then reconnect it.
Open the Windows Device Manager and check
that the device is installed correctly.
Alternately, try another USB port on your
computer.
Unplug the USB cable from the control box and
then reconnect it.
Open the Windows Device Manager and check
that the device is installed correctly.
Alternately, try another USB port on your
computer..