Simplified
error
code
Component
Error name
Description
Potential root
cause
System
operating
restriction /
limitation
Action/Solution to
solve the issue
Troubleshooting
Corrective action
E0301
DISPLAY
Button blocked
Issue on display
or remote
button switches
Only gearbox
automatic
shifting is
enabled. Throttle
is disabled.
Check that buttons
aren’t damaged or
blocked.
If the issue is still
present, go to your
repairer.
E0302
Communication
error
Communication
error with motor
System will cut
off (nominal cut
off)
Check connectors
between motor &
display.
Restart the system.
If the issue is still
present, go to your
repairer.
E0303
Remote
electrical error
Electrical issues
on remote
Manual gearbox
shifting & Boost
mode & Walk
Assist disable
Check connections
between display &
deported box. Restart
the system. If the issue
is still present, go to
your repairer.
E0304
Internal error
Internal
electrical issue
on display
Display screen
not functional
Restart the system.
If the issue is still
present, go to your
repairer.
E0305
Temperature
error
Temperature
of display is
too high or too
cold or issue on
temperature
measurement
USB port disable
Go back to
display nominal
temperature. (ambient
temperature).
If the issue is still
present, go to your
repairer.
E0306
USB error
Over current
intensity on the
USB port
USB port disable
Check USB port
(Cleanliness...).
Check USB external
device & cable isn’t
damaged.
Try to disconnect/
reconnect the USB
external device.
If the issue is still
present, go to your
repairer.
Cleaning
To clean your Valeo e-bike display and remote use a soft cloth
dampened with water. Do not immerse any component in water or
clean with pressurized water.
Check up
Have your Valeo equipped e-bike checked by an authorized Valeo
dealer at least once a year. Your Valeo dealer will inspect mechanical
parts but also verify that the system software is up to date.
Have all repairs and specific maintenance done by an authorized
Valeo e-bike dealer.
After sales service
If you have any questions about the Valeo e-bike system, contact
your authorized Valeo e-bike system dealer or visit our website at:
valeocyclee.com
Disposal of your Display and remote control
In accordance with Directive 2012/19/EU, electronic devices that
are no longer usable and defective/drained batteries must be
collected separately and disposed of in an environmentally
friendly manner.
Please return parts that are no longer usable to an authorized bicycle
dealer.
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