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EN
EN
Useful information
Useful information
C
C
What?
How?
Important!
Spillovers on the touch
controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control
area with a clean damp
sponge or cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and
turn itself off, and the touch
controls may not function
while there is liquid on
them. Make sure you wipe
the touch control area dry
before turning the cooktop
back on.
Troubleshooting
Operation of your appliance can lead to errors and malfunctions. The following tables contain
possible causes and notes for resolving an error message or malfunction. It is recommended
to read the tables carefully below in order to save your time and money that may cost for
calling to the service center.
Problem
Possible causes
What to do
The induction hob cannot be
turned on.
No power.
Make sure the induction
hob is connected to the
power supply and that it is
switched on. Check whether
there is a power outage in
your home or area. If you’ve
checked everything and
the problem persists, call a
qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls.
See section ‘Using your
induction cooktop’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control
area is dry and use the
ball of your finger when
touching the controls.
The glass is being
scratched.
• Rough-edged cookware.
• Use cookware with flat
and smooth bases. See
‘Choosing the right
cookware’.
• Unsuitable, abrasive
scourer or cleaning
products being used.
• See ‘Care and cleaning’.
Some pans make crackling
or clicking noises.
This may be caused by
the construction of your
cookware (layers of different
metals vibrating differently).
This is normal for cookware
and does not indicate a
fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the
noise should quieten down
or disappear completely
when you decrease the heat
setting.
