-18-
TROUBLESHOOTING
Should you have any problem(s) with your vacuum cleaner, review the table
below for solutions to minor performance issues.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum
cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vacuum will not
power on.
Battery may be depleted. Charge the battery as instructed.
Wrong charger being
used.
Be sure to use only the charger supplied with
your product.
Hand vacuum is
not installed properly.
Remove hand vacuum and reattach ensuring
that it is securely in place.
Charging connector is
not fully plugged into the
charging base.
Be sure the charging connector is fully
inserted in the charging base.
Charging plug is not
fully plugged into outlet.
Be sure charging plug is fully plugged into
outlet.
Battery charge
indicator does
not illuminate.
Charging adapter is not
plugged in.
Be sure the charging adapter is plugged in
properly to the outlet and to the charging port
on the bottom of the charging adapter.
Debris accumulated on
the metal charge contacts
on the hand vacuum, main
body and charging
adapter.
Be sure no debris is accumulated on the
metal charger contacts on the hand vacuum,
main body and charging adapter.
The electrical outlet is out
of power.
Ensure that the outlet is supplying power to
the charger.
