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Motorized brush
not turning.
Brush roll is jammed.
Remove obstruction. Follow instructions.
Brush roll needs to be
reset.
Turn the unit off and remove the obstruction,
then turn back on.
Brush roll is not
installed well.
Remove brush roll and reinstall following
instructions.
Vacuum not
picking up or
suction power is
weak.
Dust cup is full.
Empty dust cup.
Filter needs cleaning.
Follow filter cleaning instructions.
Filter needs to be
replaced.
To purchase online at www.vacmaster.com or
call (866) 384-8432.
Battery may be depleted. Charge the battery as instructed.
Dust cup is not installed
well.
Check dust cup for correct installation and
ensure it is snapped firmly in place.
Dust escapes
from vacuum.
Filter is missing or
installed incorrectly.
Check filter for correct installation.
Filter is damaged and
needs to be replaced.
To purchase online at www.vacmaster.com or
call (866) 384-8432.
Dust cup installed
incorrectly.
Position dust cup correctly and snap firmly
into place.
Vacuum turns off
on its own.
Battery may be depleted. Charge the battery as instructed.
Brush roll is jammed
causing motor protection
system activated.
While off, remove obstruction and then turn
unit on.
For further questions, call our support team at (866) 384-8432.
