V-ZUG 11019, Operating Instructions Manual

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9 Trouble-shooting
Problem Possible cause Solution
Traces of powder deter-
gent in detergent com-
partment. ▪ Damp or lumpy
washing detergent. ▸ Store washing detergent in a dry
place.
▪ Detergent compart-
ment was damp and
a delayed start was
selected. ▸ Wipe the detergent compartment
dry before adding the washing de-
tergent.
▪ Water flow pressure
is too low. ▸ Open water tap fully.
▪ Water inlet is scaled
up. ▸ Check water inlet and, if neces-
sary, clean the water inlet
filter (see page 26).
▸ Clean the injection nozzles above
the detergent dispenser drawer.
▪ The flap for liquid
detergent was used. ▸ Lift the flap for liquid detergent up-
wards and slide it backwards into
storage position (see page 15).
Traces of fabric condi-
tioner (softener) or wa-
ter left behind in the
fabric conditioner
(softener) compartment ▪ Siphon in fabric con-
ditioner (softener)
compartment is
missing or not inser-
ted correctly. ▸ Insert the siphon correctly (see
page 25).
▪
The siphon or suc-
tion tube is clogged. ▸ Clean siphon and suction tube
(see page 25).
Laundry is still dry after
programme has fin-
ished – no error mes-
sage. ▪ The demo mode is
switched on. ▸ Switch the demo mode off (see
page 24).
9.3 Unsatisfactory wash results
Result Possible cause Solution
White residue on wash-
ing ▪ Despite intensive
rinsing, badly sol-
uble compounds in
the detergent
(zeolites) can be left
on the washing. ▸ Shake out or brush the wash
items.
▸ Wash the items again with just a
little washing detergent.
▸ Use a liquid detergent that does
not contain zeolites.
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