Utax P-3520D User Manual Download Page 73

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Troubleshooting

5-3

Print Quality Problems

The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the
problems. Some solutions may require cleaning or replacing parts of the
printer.

If the suggested corrective action will not solve the problem, call for
service.

Printed Results

Corrective Action

Completely blank printoutt

Check the toner container.
Open the

front cover

and check that the toner container is correctly

installed in the printer. Refer to

Toner Container Replacement

page

4-2

Full single-color printout

Contact your service technician.

Dropouts, stray dots

Drum or developer unit may be damaged. If the problem is not solved
even after printing several pages, call for service.

Vertical streaks

Check the toner container and if necessary replace. Refer to

Toner

Container Replacement

on page

4-2

Clean the charger wire. Refer to

Cleaning the Printer

on page

4-6

Check the charger cleaner of the drum unit is in its original
position. Refer to

Cleaning the Printer

on page

4-6

Summary of Contents for P-3520D

Page 1: ...USER MANUAL P 3520D P 3521D Print A4 LASER PRINTER B W ...

Page 2: ...le for any damage caused by the use of third party supplies in this machine Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines The inch versions of these machines are shown in the screens in this guide If you are using the metric version use the messages provided for the inch version as reference only In the body text only t...

Page 3: ...rinting 3 10 Status Monitor 3 11 Configuration Tool 3 14 4 Maintenance 4 1 General Information 4 2 Toner Container Replacement 4 2 Maintenance Kit Replacement 4 5 Cleaning the Printer 4 6 Prolonged Non Use and Moving of the Printer 4 9 5 Troubleshooting 5 1 General Guidelines 5 2 Print Quality Problems 5 3 Understanding Indicators 5 5 Cleaning Paper Jams 5 11 6 Option 6 1 General Information 6 2 E...

Page 4: ...ii ...

Page 5: ... using your machine This chapter provides information on the following topics Legal Information iv License Agreements vi Safety Information ix Symbols xii Installation Precautions xiii Precautions for Use xv About the Operation Guide xvii Conventions in This Guide xviii ...

Page 6: ...f this guide or any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames KPDL is a trademark of Kyocera Corporation Microsoft Windows Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windows 7 Windows Server 2012 Windows 8 and Internet Explorer are registered trademarks or trademarks of Microsoft Corporatio...

Page 7: ...v This product was developed using the Tornado Real Time Operating System and Tools from Wind River Systems This product contains UFST and MicroTypeR from Monotype Imaging Inc ...

Page 8: ...ights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any other documentation to the other party Your license is then terminated The other party agrees to these terms and conditions b...

Page 9: ... this license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by the laws of the country in which you acquired the Program Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc Helvetica Palatino and Times a...

Page 10: ... and omissions 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED 9 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts upon their return to Monotype Imaging 10 IN NO EVENT WILL MONOTYPE IMAG...

Page 11: ...and other relevant provisions of Directive 1999 5 EC Radio Tag Technology In some countries the radio tag technology used in this equipment to identify the toner container may be subject to authorization and the use of this equipment may consequently be restricted Caution Labels The printer bears any of the following labels P 3521D P 3520D Laser inside the printer Laser radiation warning Laser ins...

Page 12: ... equipment or software Safety Instructions Regarding the Disconnection of Power Caution The power plug is the main isolation device Other switches on the equipment are only functional switches and are not suitable for isolating the equipment from the power source VORSICHT Der Netzstecker ist die Hauptisoliervorrichtung Die anderen Schalter auf dem Gerät sind nur Funktionsschalter und können nicht ...

Page 13: ...ements for copy paper for dry toner imaging processes Your sales or service representative can provide information about recommended paper types Environmental benefits of Power Management To reduce power consumption when idle this machine is equipped with a power management function that automatically activates energy saving mode when the machine is idle for a certain period of time Although it ta...

Page 14: ...ction are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fee required DANGER Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points WARNING Indicates that serious i...

Page 15: ...Other Precautions Adverse environmental conditions may affect the safe operation and performance of the machine Install in an air conditioned room recommended room temperature around 23 C 73 4 F humidity around 60 RH and avoid the following locations when selecting a site for the machine Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locatio...

Page 16: ...e to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other precautions Connect the power plug to the closest outlet possible to the machine The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the e...

Page 17: ...ower plug from the outlet and then contact your service representative If anything harmful paper clips water other fluids etc falls into the machine press the power switch to turn off the machine immediately Next be absolutely certain to remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power ...

Page 18: ... or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Cautions when Handling Consumables Caution Do not attempt to incinerate parts which contain toner Dangerous sparks may cause burns Keep parts which contain toner out of the reach of children If toner happens to spill from parts which contain toner avoid inhalation and ingestion...

Page 19: ...r this printer and how to load paper into the cassette or MP tray 3 Printing This chapter explains how to install the printer driver print from your PC and use the application software included in the DVD ROM 4 Maintenance This chapter explains how to replace the toner container and how to care for your printer 5 Troubleshooting This chapter explains how to handle printer problems that may occur s...

Page 20: ...ot remove the toner container from the carton until you are ready to install it in the printer Important Used to provide important information IMPORTANT Take care not to touch the transfer roller black during cleaning Caution Cautions are statements that suggest mechanical damage as a result of an action CAUTION When pulling the paper pull it gently so as not to tear it Torn pieces of paper are di...

Page 21: ... 1 Machine Parts This chapter identifies machine parts indicators and operation panel keys Components at the Front of the Printer 1 2 Components at the Rear of the Printer 1 3 Operation Panel 1 4 Indicators 1 5 Keys 1 6 ...

Page 22: ...hine Parts Components at the Front of the Printer 1 Top Cover 2 Paper Stopper 3 Top Tray 4 Operation Panel 5 Right Cover 6 Paper Cassette 7 Front Cover 8 MP Tray 9 Subtray 10 Power Switch 1 2 3 4 5 6 7 8 9 10 ...

Page 23: ...Machine Parts 1 3 Components at the Rear of the Printer 11 Optional Interface Slot Cover 12 USB Interface Connector 13 Rear Cover 14 Power Cord Connector 11 14 12 13 ...

Page 24: ...1 4 Machine Parts Operation Panel 1 Ready Indicator 2 Attention Indicator 3 Toner Indicator 4 Data Indicator 5 Paper Indicator 6 Jam Indicator 7 Cancel Key 8 GO Key 2 1 3 4 5 6 7 8 ...

Page 25: ...t inserted properly Off The printer status is normal Paper Amber Lit The paper has run out when printing Fast Flashing The specified cassette or paper feeder has no paper at Ready status The cassette is not inserted properly Off The printer status is normal Attention Amber Lit An error has occurred because the top printer cover is open While an optional paper feeder PF 100 is installed and the fee...

Page 26: ...for 1 second or more Cancels the data from the PC GO At Ready Press momentarily Switches On line Off line Press for 3 to 9 seconds Prints the status page Press for 10 seconds or more Prints the service status page At Error Press momentarily Clears the error Paper Empty Press momentarily Resumes printing by switching automatically to an available paper source ...

Page 27: ...per specifications for this printer and how to load paper into the cassette or MP tray General Guidelines 2 2 Selecting the Right Paper 2 4 Paper Type 2 10 Preparing the Paper 2 11 Loading Paper into Cassette 2 11 Loading Paper into MP Multi Purpose Tray 2 14 ...

Page 28: ...ich the paper is cut The higher the grade of paper you use the less risk there will be of paper jams and other problems and the higher the level of quality your printed output will reflect Differences between paper from different suppliers can also affect the machine s performance A high quality printer cannot produce high quality results when the wrong paper is used Low priced paper is not econom...

Page 29: ...ray must be used 105mm 4 1 8 inches 216mm 8 1 2 inches 356mm 14 inches Minimum Paper Size Maximum Paper Size Paper cassette 70mm 2 3 4 inches 148mm 5 13 16 inches Minimum Paper Size Maximum Paper Size MP tray 216mm 8 1 2 inches 148mm 5 13 16 inches 356mm 14 inches Note The minimum paper size of the optional paper feeder PF 100 is 148 x 210 mm 5 13 16 x 8 5 16 inches ...

Page 30: ... must be 90 0 2 MP Tray Envelope Monarch Envelope 10 Envelope 9 Envelope 6 Envelope C5 Envelope DL Legal Letter Statement Oficio II Executive ISO A4 ISO A5 ISO A6 Folio ISO B5 JIS B5 JIS B6 Hagaki Ofuku Hagaki Youkei 2 Youkei 4 16 kai Custom 70 148 to 216 356mm 2 13 16 5 13 16 to 8 1 2 14 inches Cassette Legal Letter Statement Oficio II Executive ISO A4 ISO A5 A6 only for machine s paper cassette ...

Page 31: ...listed in pounds lb and metric grams per square meter g m The shaded part indicates the standard weight Thickness The paper used with the machine should be neither extremely thick nor extremely thin If you are having problems with paper jams multiple feeds and faint printing the paper you are using may be too thin If you are having problems with paper jams and blurred printing the paper may be too...

Page 32: ...short grain Short grain paper can cause feeding problems in the machine All paper used in the machine should be long grain Other Paper Properties Porosity Indicates the density of paper fiber Stiffness Limp paper may buckle in the machine resulting in paper jams Curl Most paper naturally tends to curl one way if left unpacked When paper passes through the fixing unit it curls upward a little To pr...

Page 33: ... fusing during the printing process Transparencies must be placed on the MP tray with the long edge towards the printer Labels Labels must be fed to the MP Tray One label can be loaded at a time The basic rule for printing on adhesive labels is that the adhesive must never come into contact with any part of the machine Adhesive paper sticking to the drum or rollers will damage the machine Label pa...

Page 34: ...more complex than that of ordinary paper it is not always possible to ensure consistent printing quality over the entire envelope surface Normally envelopes have a diagonal grain direction Refer to Paper Grain on page 2 6 This direction can easily cause wrinkles and creases when envelopes pass through the printer Before purchasing envelopes make a test print to check whether the printer accepts th...

Page 35: ... 392 F Preprinted Paper Preprinted paper should satisfy the same conditions as white bond paper Refer to Paper Specifications on page 2 2 The preprinted ink must be able to withstand the heat of fusing during the printing process and must not be affected by silicone oil Do not use paper with any kind of surface treatment such as the type of paper commonly used for calendars Recycled paper Select r...

Page 36: ...ce MP tray Paper Cassette Duplex path MP tray available only in Cassette mode Plain Yes Yes Yes Transparency Yes No No Preprinted Yes Yes Yes Labels Yes No No Bond Yes Yes Yes Recycled Yes Yes Yes Vellum Yes No No Rough Yes Yes Yes Letterhead Yes Yes No Color Yes Yes Yes Prepunched Yes Yes Yes Envelope Yes No No Cardstock Yes No No Thick Yes No No High quality Yes Yes Yes Custom 1 to 8 Yes Yes Yes...

Page 37: ... loading Failure to do so may result in a paper jam Loading Paper into Cassette 250 sheets of 11 8 1 2 or A4 paper 80 g m may be loaded into the Cassette 1 Pull the cassette completely out of the printer 2 Press the bottom plate down until it locks IMPORTANT Ensure paper is not stapled and clips are removed IMPORTANT When pulling the cassette out of the printer ensure it is supported and does not ...

Page 38: ...red 4 Adjust the paper length guide to the paper size required If you are going to use paper that is longer than A4 pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size 5 Load the paper in the cassette Ensure the side to be printed is facing down and the paper is not folded curled or damaged Note Paper sizes are marked on the cassett...

Page 39: ... of the front of the paper cassette to indicate the remaining paper supply When paper is exhausted the pointer will go down to the level of empty 7 Specify the paper size and type for the cassette using Configuration Tool For more information refer to Configuration Tool on page 3 14 Note Do not load paper above the triangle mark located on the width guide ...

Page 40: ... of the paper guides on the MP tray Standard paper sizes are marked on the MP tray For standard paper sizes slide the paper guides to the corresponding mark 3 Pull out the subtray 4 Align the paper with the paper guides and insert as far as it will go IMPORTANT When pulling the cassette out of the printer ensure it is supported and does not fall out Note Do not load more paper than exceeds the tab...

Page 41: ...type for MP tray using Configuration Tool For more information refer to Configuration Tool on page 3 14 Paper Stopper Open the paper stopper shown in the figure Note If the paper is considerably curled in one direction for example if the paper is already printed on one side try to roll the paper in the opposite direction to counteract the curl Printed sheets will then come out flat Correct Incorre...

Page 42: ...2 16 Loading Paper ...

Page 43: ...d Printing This chapter explains how to start up the printer print from your PC and use the application software included in the DVD ROM Connections 3 2 Installing the Printer Driver 3 3 Printing 3 10 Status Monitor 3 11 Configuration Tool 3 14 ...

Page 44: ...he printer begins to warm up Note Use a USB cable with a rectangular Type A plug and a square Type B plug The USB cable should be shielded and no longer than 5 meters 16 feet long Note Ensure the printer s power is off Only use the power cord supplied with the printer IMPORTANT If you install the toner container and switch on the power after a moment the indicators light in anticlockwise direction...

Page 45: ... 2 Click View License Agreement and read the License Agreement Click Accept 3 Select Express Install tab Note Installation on Windows must be done by a user logged on with administrator privileges When connected by USB cable Plug and Play is disabled on this device when in Sleep mode To continue the installation press the GO key to wake the device from Low Power Mode or Sleep before continuing Not...

Page 46: ...tart message appears restart the computer by following the screen prompts This completes the printer driver installation procedure Note Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel If the autorun screen is displayed click Run setup exe If the user account management window ap...

Page 47: ... to Install list The following buttons are available This button is used to switch the display between icon and text display This button is used to select multiple items If the target device is not displayed press this button to directly select the device to be used Note Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware ...

Page 48: ...d select the machine Click Finish to exit the wizard If a system restart message appears restart the computer by following the screen prompts This completes the printer driver installation procedure Note To install Status Monitor it is necessary to install Microsoft NET Framework 4 0 beforehand Note When you have selected Device settings in Windows XP the dialog box for device setting will appear ...

Page 49: ...e Installing Printer Driver in Macintosh The machine s printer functionality can be used by a Macintosh computer The following is an explanation for installation in MAC OSX 10 7 1 Insert the DVD ROM 2 Double click the GEN_LIB icon Note Uninstallation on Windows must be done by a user logged on with administrator privileges Note The software can also be uninstalled using the Product Library In the ...

Page 50: ...ram starts up 6 Install the printer driver as directed by the instructions in the installation software This completes the printer driver installation If a USB connection is used the machine is automatically recognized and connected If an IP connection is used the settings below are required 7 Open System Preferences and click Print Scan ...

Page 51: ...inter name The number entered in Address will automatically appear in Name Change if needed 10Select the options available for the machine and click Continue 11The selected printer is added Note When using a Bonjour connection select Default and click the item that appears in Printer Name The driver with the same name as the machine automatically appears in Driver ...

Page 52: ...fine basic print options into group profiles that can be accessed quickly and easily Basic Use this tab to select the page size and orientation The paper source and duplex printing are also selected Layout Use to create multiple pages on a single sheet of paper Also contains the scaling option Imaging Select this tab to change the print quality and the font or graphic settings Publishing Use to ad...

Page 53: ... in the Printing System Driver Accessing the Status Monitor Use either of the methods listed below to launch the Status Monitor Launch when printing starts When you specify a printer and start a print job one Status Monitor is launched for each printer name If Status Monitor startup is requested from multiple printers Status Monitors are launched for each printer that issues the request Launch fro...

Page 54: ...n page 3 13 Status Monitor icon While the Status Monitor is running its icon is displayed in the taskbar notification area When you position the cursor over the icon the printer name appears Right clicking the Status Monitor icon allows you to set the options below Show Hide the status monitor Displays or hides the Status Monitor icon Configure Open Configuration Tool Always on top Positions the S...

Page 55: ...se Text to speech Select this check box to enter text you would like to hear played for events Although a sound file is unnecessary this function is applicable for Windows XP or later To use this function follow these steps 1 Select Enable Event Notification 2 Select an event to use with the text to speech function in Available events 3 Click Browse to notify the event by sound file Select Use Tex...

Page 56: ...sted below to exit the Configuration Tool Exit using the Close button Click in the top right corner of the Configuration Tool window Exit using the OK or Cancel button Clicking OK exits the Configuration Tool after applying the modified printer settings Clicking Cancel exits the Configuration Tool without applying the modified printer settings Note The contents of the Properties dialog box will va...

Page 57: ...umber total memory and number of printed pages Input Tab The Input tab displays information about the paper feeder attached to the machine such as the current paper level and the maximum paper capacity Media Tab The Media tab displays and lets you select the weight and density for each media type It also enables or disables duplex printing for the each media type ...

Page 58: ... bitmap and JPEG files Connection Tab You can use the Connection tab to set the emulation You can also use this tab to change the buffer memory size and buffer mode of the printer for communication processing to the host Data Tab The Data tab fetches and lists the data stored in the RAM disk Select a data type and click View to fetch and display a list of the target data from the printer The infor...

Page 59: ...er of the fixing unit at Sleep Mode The default setting is On Panel lock Locks or unlocks the operation panel Locking the operation panel disables key operations from the panel RAM disk Enables or disables RAM disk mode Enabling the RAM disk allows you to use it as a temporary storage area for data such as font files or the contents of the receive buffer You can also specify the RAM disk size by c...

Page 60: ...3 18 Connecting and Printing ...

Page 61: ... chapter explains how to replace the toner container and clean the printer General Information 4 2 Toner Container Replacement 4 2 Maintenance Kit Replacement 4 5 Cleaning the Printer 4 6 Prolonged Non Use and Moving of the Printer 4 9 ...

Page 62: ...will need replacing approximately once every 7 200 pages P 3520D or 2 500 pages P 3521D Starter Toner Container The toner container packed with the new printer is a starter toner container The starter toner container lasts an average of 2 300 pages P 3520D or 1 000 pages P 3521D Toner Kits For best results we recommend that you only use genuine Parts and Supplies A new toner kit contains the follo...

Page 63: ...f toner IMPORTANT We are not liable against any damages or problems arising from the use of toner containers other than those designated as original our toner containers For optimum performance it is also recommended to use only the our toner containers which are specifically intended for use in your country or region If the toner container for another destinations is installed the printer will st...

Page 64: ...tainer at least 5 times as shown in the figure in order to distribute the toner evenly inside the container 4 Remove the label from the toner container 5 Install the new toner container in the printer Push firmly on the top of the container at the positions marked PUSH until you hear a click ...

Page 65: ...pages a message is printed indicating that the maintenance kit should be replaced The maintenance kit must then be replaced immediately To replace the maintenance kit contact your service technician IMPORTANT When the waste toner in the drum unit is almost full Attention indicator and Toner indicator are flashing Replace the maintenance kit ...

Page 66: ... replacement 1 Open the top cover and front cover 2 Lift the developer unit together with the toner container out of the printer 3 Remove the drum unit from the printer by holding the green levers with both hands Developer Unit Drum Unit Note The drum unit is sensitive to light Never expose the drum unit to light for more than five minutes ...

Page 67: ...lean the charger wire then return it to its original position CLEANER HOME POSITION 7 When cleaning is complete return the drum unit to the original position IMPORTANT Do not place the drum unit on end IMPORTANT Take care not to touch the transfer roller black during cleaning IMPORTANT Remove the fixing tape on the charger cleaner before cleaning for the first time After cleaning make sure you res...

Page 68: ...4 8 Maintenance 8 Return the developer unit to its position aligning the guides at both ends with the slots in the printer Then close the front cover and top cover ...

Page 69: ... should take to avoid possible damage that may occur when the printer is used next time Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner inside the printer Be sure to consult a service technician before attempting longdistance transportation of the printer WARNING If you ship the printer remove and pack the developer unit and drum uni...

Page 70: ...4 10 Maintenance ...

Page 71: ...oubleshooting This chapter explains how to handle printer problems understand indicator combinations and clean paper jams General Guidelines 5 2 Print Quality Problems 5 3 Understanding Indicators 5 5 Cleaning Paper Jams 5 11 ...

Page 72: ...quality is poor Refer to Print Quality Problems on page 5 3 Text is missing on the Windows test page This is a problem specific to the Windows OS It is not a printer problem It does not affect print quality Paper is jammed Refer to Cleaning Paper Jams on page 5 11 The indicators are off and the fan is not working Check the power cord Connect both ends of the power cord securely Try replacing the p...

Page 73: ...the front cover and check that the toner container is correctly installed in the printer Refer to Toner Container Replacement on page 4 2 Full single color printout Contact your service technician Dropouts stray dots Drum or developer unit may be damaged If the problem is not solved even after printing several pages call for service Vertical streaks Check the toner container and if necessary repla...

Page 74: ...page 4 2 Check the developer unit and drum unit are installed correctly Refer to Cleaning the Printer on page 4 6 Dirt on the top edge or back of the paper If the problem is not solved even after printing several pages clean the registration roller Refer to Cleaning the Printer on page 4 6 If the problem is not solved after cleaning call for service Printing incomplete or out of position Check tha...

Page 75: ...lay to play the animation repeatedly Normal Indication The table below shows the indicator combinations when the printer status is normal IMPORTANT To play the animation you have to install Adobe Flash Player and Adobe Reader Version 6 01 or more to your PC If the animation is not displayed you should get the latest version from Adobe site http www adobe com downloads Indicator Meaning The printer...

Page 76: ...he printer is receiving data Printing resumes when the GO is pressed The printer is printing the last page after waiting Printing is possible Offline status You cannot print but the printer can receive data The printer returns to online status when the GO is pressed Indicator Meaning ...

Page 77: ... 5 7 The printer is in sleep mode The printer returns to online status when the GO is pressed the cover is opened and closed or the printer receives the print jobs Indicator Meaning Ready indicator is flashing slowly ...

Page 78: ... developer unit or toner container is not installed Install the developer unit or toner container The cassette does not contain the paper specified by the printer driver Load the paper into the cassette 1 or 2 and then restart printing You can change the paper source by pressing the GO The paper sizes do not match If the paper size in the paper source differs from the paper size and type specified...

Page 79: ...r has run out Replace with a new toner container After replacing the toner container clean the inside of the printer The installed toner container s regional specification does not match the printer s Install the specified toner container Unable to print with the specified resolution due to insufficient memory Add the expansion memory to the printer Indicator Meaning Remedy ...

Page 80: ...not cleared contact your service technician Specified file not found Press GO to continue processing Press Cancel to cancel processing The current printing cannot be continued Press GO to continue processing Press Cancel to cancel processing Unable to print due to insufficient memory Install the expansion memory in the printer Press GO to continue processing Press Cancel to cancel processing Unabl...

Page 81: ...resume printing Possible Paper Jam Locations The figure below shows the printer s paper paths including the optional paper feeder The locations where paper jams might occur are also shown here with each location explained in the table below Paper jams can occur in more than one component on the paper paths Paper jam location Description Reference page A Paper jam at the MP tray page 5 12 B Paper j...

Page 82: ...or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam MP Tray 1 Remove the paper jammed at the MP tray 2 Reload the MP tray Open and close the top cover to clear the error and the printer warms up and resumes printing CAUTION When pulling the paper pull it gently so as not to tear it Torn pieces of paper are difficult to remove and may b...

Page 83: ... 2 Remove any partially fed paper 3 Push the cassette back in securely The printer warms up and resumes printing IMPORTANT Do not try to remove paper that has already been partially fed Proceed to Inside the Printer on page 5 15 Note Check to see if paper is loaded correctly If not reload the paper ...

Page 84: ...er cassette all the way out of the printer 2 Open the duplexer s cover in front of the printer and remove any jammed paper Open the duplexer s cover at the rear of the printer and remove any jammed paper 3 Push the cassette back in securely and open and close the top cover to clear the error The printer warms up and resumes printing ...

Page 85: ...nit from the printer by holding the green levers with both hands 4 If the jammed paper appears to be pinched by rollers pull it along the normal running direction of the paper IMPORTANT Do not try to remove paper that has already been partially fed Proceed to step 2 CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury Note The drum is sensitive to light ...

Page 86: ... to its position aligning the guides at both ends with the slots in the printer 6 Insert the developer unit together with the toner container back into the machine Close the top cover and the front cover The printer warms up and resumes printing ...

Page 87: ...aper is jammed inside the fuser unit open the fuser cover and remove the paper by pulling it out 2 Close the rear cover and open and close the top cover to clear the error The printer warms up and resumes printing CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury ...

Page 88: ...5 18 Troubleshooting ...

Page 89: ...his chapter explains the options for this printer General Information 6 2 Expansion Memory Modules 6 3 Removing a Memory Module 6 5 Verifying the expanded memory 6 5 Paper Feeder PF 100 6 6 Network Interface Card IB 23 6 7 ...

Page 90: ...instructions on installing individual options refer to the documentation included with the option Some options are explained in the following sections Note Install the memory module before installing the optional paper feeder PF 100 Expansion Memory Module DIMM 128 256 512 MB Paper Feeder PF 100 Network Interface Card IB 23 ...

Page 91: ...controller board and memory module To protect electronic parts discharge static electricity from your body by touching a water pipe faucet or other large metal object before handling the memory module Or wear an antistatic wrist strap if possible when you install the memory module Always hold the main controller board or a memory module by its edges as shown below to avoid damaging electronic part...

Page 92: ... the fixing tape in case of the first installation Then remove the memory slot cover as shown in the figure 4 Push out the clamps on both ends of the memory socket 5 Remove the memory module from its package 6 Aligning the cutouts of the memory module with the matching keys of the socket carefully plug the memory module into the memory socket until it clicks in place ...

Page 93: ...r Removing a Memory Module To remove a memory module remove the right cover and the memory slot cover from the printer Then carefully push out the two socket clamps Ease the memory module out of the socket to remove Verifying the expanded memory To verify that the memory module is working properly test it by printing a status page ...

Page 94: ...1D more paper cassette to the bottom of the printer for continuous feeding of a large volume of paper Each paper cassette can hold up to approximately 250 sheets of ISO A4 ISO A5 JIS B5 Letter or Legal size 80g m2 paper This feeder is attached at the bottom of the printer as shown on the left ...

Page 95: ...wer cord and printer cable 2 Open the rear cover 3 Remove the optional interface slot cover 4 Insert the Network Interface Card and secure it with the screws removed in step 3 5 Close the rear cover and connect the printer cable 6 Connect the power cord and turn on the printer 7 Configure the network address from Quick Setup For more information refer to Operation Guide of the network card CAUTION...

Page 96: ...6 8 Option ...

Page 97: ...Appendix 7 1 7 Appendix This section lists the following information of this printer Specifications 7 2 Environmental Standard Requirements 7 4 ...

Page 98: ...ve B6 ISO B5 Envelope C5 16K Custom 148 210 to 216 356mm 5 13 16 8 5 16 to 8 1 2 14 inches MP Tray A4 JIS B5 A5 Follio Legal Letter Oficio II Statement Executive A6 B6 ISO B5 Envelope C5 Envelope 10 Envelope 9 Envelope 6 3 4 Envelope Monarch Envelope DL Hagaki Ofuku Hagaki 16K Yokei 2 Yokei 4 Custom 70 148 to 216 356mm 2 13 16 5 13 16 to 8 1 2 14 inches Printing Speed Simplex A4 Letter 35 ppm 37 p...

Page 99: ...E TX PDL PRESCRIBE Memory Standard 32MB Maximum 544MB Dimension W x D x H 375 393 250 mm 14 3 4 15 1 2 9 7 8 Weight without toner container 12 kg 26 5 lb Power Requirements 50 60 Hz 4 2 A Power Consumption Maximum 919 W During printing 535 W During standby 7 1 W when EcoFuser is On 55 0 W when EcoFuser is Off Sleep mode 2 6 W Power off 0 1 W or less Options Expanded memory Paper Feeder 250 sheet x...

Page 100: ...o the following environmental standard requirements Time for switching to Sleep mode default 1 minute Duplex Printing Standard Equipment Durable paper for feeding Paper made of 100 recycled paper NOTE Contact your Dealer or Service Representative for recommended paper types ...

Page 101: ...4 6 DIMM 6 2 Drum unit clearing paper jams 5 15 maintenance 4 6 Duplexer clearing paper jams 5 14 E Energy Star program xi Envelope 2 8 Environmental standard requirements 7 4 Error indication indicators 5 10 Expansion memory module option 6 2 F Front cover components 1 2 Fuser unit clearing paper jams 5 17 G General problems troubleshooting 5 2 GO key 1 4 operation panel 1 4 I IB 23 6 2 6 7 Indic...

Page 102: ...1 4 Paper length guide 2 12 Paper stopper components 1 2 Paper weight 2 5 PF 100 6 2 6 6 Possible paper jam locations 5 11 Postcard 2 8 Power cord connection 3 2 Power cord connector components 1 3 Power switch components 1 2 Preparing paper 2 11 Preprinted paper 2 9 Print quality problems troubleshooting 5 3 Prolonged non use 4 9 R Ready indicator operation panel 1 4 Rear cover components 1 3 Rea...

Page 103: ...Index 3 U Understanding indicators 5 5 USB cable connection 3 2 USB interface connector components 1 3 V Verifying expanded memory 6 5 ...

Page 104: ...Index 4 ...

Page 105: ......

Page 106: ...First edition 2013 12 2PHGEEN000 TA Triumph Adler GmbH Betriebsstätte Norderstedt Ohechaussee 235 22848 Norderstedt Germany ...

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