QUESTIONS?
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1. Obtain a return material authorization (RMA) from WWTech, which will include an RMA
number that must be prominently displayed on the outside of the shipping container. Returns
without an RMA number may be rejected by WWTech and immediately returned to end user,
freight collect.
2. Ship the items being returned to WWTech, freight prepaid, together with a written description
of the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is
end user’s responsibility and may be cause to void the warranty claim.
G. Transportation Costs. WWTech will pay surface freight to return products covered by the 30-
day Limited Warranty. However, if WWTech determines in the exercise of its reasonable but sole
discretion that the product or part returned for warranty service is not defective, or does not
otherwise qualify for warranty service, the end user shall be liable for all costs of handling and
transportation.
H. Lifetime Trade-In Program. WWTech offers a trade-in for a free CB6000, or a free CB5000 if
customer has a Costco customer warranty, when customer converts their uPunch account to a
uPunch account.
Summary of Contents for HN1000
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