6.
Telecontrol
22
CommPact User Manual
6.2.
Service Call
The Service Call feature enables you to call the monitoring service.
To make a Service Call:
•
Press and hold down the up arrow button
and then press and
hold Service Call button
for a few seconds.
If using Simplex mode, the call is connected in Listen mode
–
see p. 22
6.5.
Simplex Mode.
6.3.
Two-Way Audio after an Alarm
In the event of Burglary, Fire, Gas Detection, Flood and Medical alarms, the Control
System is
able to report the events and then stay on the line. This allows the monitoring
service to verify the alarm or provide assistance in the event of an emergency.
6.4.
Two-Way Audio Follow-Me
This feature causes the Control System to call you in the event of an alarm so that you
may check your family and home.
When the Control System calls, you will hear two short tones when you pick up the
phone. Press "2" on your telephone to answer the call.
If you press “9” to answer the call, the Control System simultaneously cancels
the sounder when you answer the call.
If using Simplex mode, the call is connected in Listen mode
–
see p. 22
6.5.
Simplex Mode.
6.5.
Simplex Mode
It is possible that the Two-Way Audio features on your system are programmed to
operate in “Simplex” mode. Simplex mode means that one party may speak while the
other party listens.
If using Simplex mode, the call is connected in Listen mode. In Listen mode, the
microphone on the Control System is turned on so that you can listen in. If you want to
switch to Speak mode, press “
1
” on your telephone.
In Speak mode, the microphone is turned off and the speaker is turned on so that you
can speak to the person on the other end of the line. If you want to switch back to Listen
mode, press “
0
” on your telephone.
