Realtime Rack Manual
Chapter 9: Notices
151
Chapter 9: Notices
Maintenance
Realtime Rack does not contain a fuse or other user-replaceable parts. The unit is in-
ternally calibrated at the factory and recalibration should never be required. No internal
user adjustments are available.
Warranty & Repair
The Realtime Rack hardware warranty and repair service is provided by Soundcraft.
Contact Soundcraft to obtain technical support for configuration and operation of Vi-se-
ries consoles, including how to setup and operate Vi-series consoles with Realtime Rack.
Products Under Warranty
UK customers should contact their local dealer.
Customers outside the UK are requested to contact their territorial distributor who is able
to offer support in the local time zone and language. Please see the distributor listings
on our website (
www.soundcraft.com
) to locate your local distributor.
Out-Of-Warranty Products
For out-of-warranty products purchased in the United Kingdom, please contact the Cus-
tomer Services Department (e-mail:
) at the factory in Pot-
ters Bar, Hertfordshire: Tel44 (0)1707 665000.
For all other out-of-warranty products, please contact the appropriate territorial distribu-
tor.
When mailing or faxing please remember to give as much information as possible. This
should include your name, address and a daytime telephone number. Should you experi-
ence any difficulty please contact Customer Services Department (e-mail:
soundcraft.
).
