Conducting calls – with multiple users
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Toggling (switching between calls)
The Toggle function allows you to switch between two users without allowing
them to speak to each other directly. The two users can be either external or in-
ternal users. You can also start a conference.
p
You are on a call.
> <
[
Press the display key. The current call is placed "on hold", the user waits.
o
Enter the phone number of the second user.
p
The second user answers.
Switching to the caller on hold
> <
[
Press the Display key to switch between the two calls.
Ending the present call – returning to the other call
> <
[
Select the menu item and confirm.
Setting up a three-way conference
> <
[
Select the menu item and confirm.
A warning tone advises you that a conference is now in place between all three
users.
Conducting a conference
In a system-supported conference you can include up to 8 internal and external
users. Users with system telephones can perform or use all the following func-
tions simultaneously. ISDN telephones and external stations are passive users,
they can only be included in an existing conference.
You can include users and conferences from a remote system in your own con-
ference. The remote stations can set up a conference of their own and extend it.
The members of this conference are included in your current conference – but
they cannot perform or use the following functions.
The following functions are supported for all conference members with a system
telephone:
• Setting up a conference when calling a user or receiving a call or making a
consultation call or receiving a second call.
• Accepting a waiting call and including the caller in the conference.
• Toggling between the conference and a consultation call or waiting call.
• Holding a consultation call during a conference and adding it to the confer-
ence.
• Interconnecting conference members from two in-dependent conferences via
a remote network.
• Putting the conference on hold, if line keys are installed.
• Viewing all the conference members.
• Transferring the conference to a new user.
These functions can be carried out by all conference members at the same time.
CONSULT
TOGGLE
RETURN
CONFERENCE
