S e c t i o n 4 - I n s t a l l a t i o n
79
Figure 4-17 Setup for remote PC maintenance
Setting up Remote Location
Step 1
: Connect the modem to the PC, using the cable supplied with modem, connect the
modem power supply and power it up.
Step 2
: To configure the modem for the remote location, run the System PC program. Select
the Comm port for which Modem is connected and enter the Access Code. Go to "File",
"Communication", "Direct Modem" and "Hang-up".
Step 3
: Wait for "ATH & OK" modem response to be displayed in the PC program. Now power
down the modem and connect as per the ‘Remote Location’ diagram in Figure 4-17.
Setting up Maintenance Location
Step 1
: Connect the Modem to the PC as per the ‘Maintenance Location’ diagram in Figure 4-17
and power up.
Step 2
: Run the supplied PC program. Select the Comm port for which Modem is connected.
Enter the Access Code. Go to "File", "Communication", "Direct Modem" and "Hang-up".
Step 3
: Call the remote location from the maintenance location using the phone. Ask the
answering party to power up the modem and blind transfer the call to the modem extension. As
soon as the call has been transferred the maintenance location user should click on "Dial
modem" and hang up the phone.
Step 4
: Wait for "ATD & CONNECT 4800" modem response.
Step 5
: Exit from the Communication mode by pressing OK, the maintenance location is now
directly connected to the remote location system as if there is a direct connection. The remote
location should now change the system parameters required.
Step 6
: Once the maintenance is complete, close the application, switch off the modem and
inform the remote location.
If the remote location has no PC access then the telephone system supplier will supply and
configure the modem.
As and when the maintenance is required, the remote location can call the Maintenance
location or vice versa. In such case ONLY the Maintenance location setup is applicable.
PC running
Windows program
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phone
telephone system
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phone
Remote Location
Maintenance Location
External modem
External modem set
to auto-answer
exchange
line
power pack
modem
serial
cable
V24 Modem
adaptor & cable
exchange line
PSTN
modem serial cable