Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Limited Warranty
Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses,
lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in
new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery.
This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b)
if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c)
if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is
repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is
defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not
supplied by TAIS and which are not compatible or are of inferior quality, design, or performance.
Customer will, at his/her sole cost and expense, provide the necessary Uninterruptible Power Supply (UPS)
equipment as specified by TAIS in the Strata CS General Description for use with the Strata CS system at all
times. System failures and/or damages resulting from either not using a UPS with the Strata CS or the use of a
UPS not equivalent to that specified by TAIS are not covered by this warranty.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation
with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or
missing parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its
authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the
price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS
through one of its authorized dealers within the warranty period and no later than thirty (30) days after such
malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct,
special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no
circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of
equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the
attention of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty
(30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an
authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION
SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS
WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE
EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such
modification or extension is effective unless it is in writing and signed by the vice president and general
manager, Telecommunication Systems Division.
