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Uniden EXAI398 Series, Owner'S Manual, Page: 45 / 56

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Uniden EXAI398 Series Owner'S Manual Download Page 45

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[ 45 ]

A D D I T I O N A L I N F O R M A T I O N

ADDITIONAL

INFORMA

TION

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

The 

charge/in use

LED won't

illuminate when the handset is
placed on the base.

The audio sounds weak and/or
scratchy.

Can't make or receive calls.

The handset doesn't ring or receive
a page.

Severe noise interference.

Suggestion

•

Make sure the AC adapter is plugged into the base and wall outlet.

•

Make sure the handset is properly seated on the base.

•

Make sure the charging contacts on the handset and base are clean.

•

Make sure that the base antenna is in a vertical position.

•

Move the handset and/or base to a different location away from metal objects or
appliances and try again.

•

Press 

delete/channel

in the Talk mode to help eliminate background noise.

•

Make sure that the handset is not too far from the base.

•

Check both ends of the telephone line cord.

•

Make sure the AC adapter is plugged into the base and wall outlet.

•

Disconnect the AC adapter for a few minutes, then reconnect it.

•

Change the digital security code (See page 43).

•

Make sure that the handset is not too far from the base.

•

The battery pack may be weak. Charge the battery for 15-20 hours.

•

The handset may be too far from the base unit.

•

Place the base unit away from appliances or metal objects.

•

Change the digital security code (See page 43).

•

Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent
lights, and electrical appliances.

•

Move to another location or turn off the source of interference.

EXAI398  2/5/3 4:12 PM  Page 45

Summary of Contents for EXAI398 Series

Page 1: ...EXAI398 2 5 3 4 11 PM Page i ...

Page 2: ...EXAI398 2 5 3 4 11 PM Page ii ...

Page 3: ...l pause select mem delete channel Note Three Caller ID options are available AutoTalk Caller ID on Call Waiting CIDCW and Area Code Step 3 Connect to Phone Line Step 4 Setting Display Options Uniden Parts Department at 800 554 3988 Hours M F 8 00 a m to 5 00 p m CST We can also be reached on the web at www uniden com Make sure you have received the following items in the package If any of these it...

Page 4: ...asing a Stored Name and Phone Number 24 RocketDial RocketDial 24 Storing and Editing the RocketDial 25 Making Calls with the RocketDial 25 Deleting the RocketDial 25 Caller ID Features Caller ID 26 When the Telephone Rings 26 Viewing the Caller ID Message List 27 Deleting Information from the Caller ID List 27 Using the Caller ID List 29 The Integrated Answering Device The Integrated Answering Dev...

Page 5: ...mber Memory Dialing RocketDialTM Caller ID and Call Waiting Caller ID 30 Number Caller ID Memory 32 Digit Redial Flash and Pause Pulse Tone Dialing Page Find Handset 7 Hour Talk Time 14 Day Standby Time Handset Earpiece and Ringer Volume Control Hearing Aid Compatible 20 Channel Autoscan English or French Display Option Be sure to visit our web site www uniden com Uniden is a registered trademark ...

Page 6: ... headset jack 4 Handset battery compartment 5 Handset earpiece 6 LCD display 7 Caller ID cid menu key 8 Talk flash key 9 tone left cursor key 10 Redial pause key 11 Select key 12 Handset microphone and ringer speaker 13 Volume vol ring up key 14 RocketDial key 15 End key 16 Volume vol ring down key 17 right cursor key 18 Memory mem key 19 Delete channel key 20 Handset charging contacts EXAI398 2 5...

Page 7: ... in use LED 25 Delete key 26 Repeat rew rewind key 27 Find hs handset key 28 Memo rec record key 29 Menu clock key 30 Volume select down key 31 Base charging contacts 32 Base speaker 33 Message counter display 34 Play stop key 35 Skip ff fast forward key 36 Answer ans on off key 37 Greeting key 38 Set ringer key 39 Volume select up key 40 Microphone mic 41 Base antenna EXAI398 2 5 3 4 11 PM Page 7...

Page 8: ...ting Be sure there is sufficient space to raise the base antenna to a vertical position The base can be placed on a desk tabletop or mounted on a standard wall plate Avoid excessive moisture extremely low temperatures dust mechanical vibration or shock Avoid heat sources such as radiators air ducts and sunlight Avoid television sets and other electronic equipment Avoid noise sources such as a wind...

Page 9: ... the Uniden BT 905 rechargeable battery pack supplied with your cordless telephone Replacement batteries are also available through the Uniden Parts Department at 800 554 3988 Monday thru Friday from 8 00 a m to 5 00 p m or online at www uniden com Recharge your phone on a regular basis by returning the handset to the base after each phone call mic B Install the rechargeable battery pack into the ...

Page 10: ...locations are retained for up to 30 minutes while you replace the battery pack Even when the battery pack is not being used it will gradually discharge over a long period of time For optimum performance be sure to return the handset to the base unit after a telephone call Talk Mode The handset is off the base and talk flash has been pressed enabling a dial tone Standby Mode The handset is not in u...

Page 11: ...e AC adapter to a continuous power supply Place the base unit close to the AC outlet so that you can unplug the AC adapter easily After installing the battery pack in the handset charge your handset at least 15 20 hours before plugging into the phone line Use only the supplied AD 314 AC adapter Do not use any other AC adapter Place the power cord so that it does not create a trip hazard or where i...

Page 12: ...wn until the phone is firmly seated Direct wall mounting If you don t have a standard wall plate you can mount your phone directly to the wall Before doing this consider the following Avoid electrical cables pipes or other items behind the mounting location that could cause a hazard when inserting screws into the wall Try to mount your phone within 5 feet of a working phone jack to avoid excessive...

Page 13: ...toggle between On and Off for Auto Talk and CIDCW 3 Press end and return the handset to the base unit to complete the setting The handset returns to the standby mode To enter your Area Code If you enter a 3 digit area code number in the Area Code option your local area code does not appear in Caller ID messages Do not program this option if your calling area requires 10 digit dialing When reviewin...

Page 14: ... system set the mode as follows 1 When the phone is in the standby mode press and hold cid menu The following screen appears 2 Press 4 or press the vol ring key three times to select Dial 3 Press select to toggle between Tone and Pulse 4 Press end or return the handset to the base unit to complete the setting The handset returns to the standby mode Setting the language 1 When the phone is in the s...

Page 15: ...l pause OR 1 Pick up the handset 2 Press redial pause then press talk flash Press talk flash any number tone or AutoTalk On 1 Press talk flash 2 Listen for the dial tone 3 Dial the number OR Dial the number then press talk flash 1 Press talk flash 2 Listen for the dial tone 3 Press redial pause OR Press redial pause then press talk flash Handset On Base Handset Off Base To answer a call To make a ...

Page 16: ...y press the end key to temporarily mute the incoming ring The ringer will sound with the next incoming call When you press the vol ring key in Maximum mode or the vol ring key in Low mode an error tone sounds Redial The redial pause key redials the last number dialed The redialed number can be up to 32 digits long Tone Dialing Switch over Some telephone companies use equipment that requires pulse ...

Page 17: ...r interference while using your phone you can manually change the phone s channel for clear operation This function works only when the phone is in use Press delete channel Scanning appears on the display indicating the phone is changing to another channel For more information on interference refer to page 50 Page To locate the handset while it s off the base press find hs on the base The handset ...

Page 18: ...to store the number 3 Press select The following screen appears and a cursor flashes indicating that the display is ready for the name to be entered If this screen appears the selected memory location is already stored Then you must either edit the entry in this location delete the entry in this location or select Go Back to choose another location 4 To enter a name up to 14 characters use number ...

Page 19: ...o memory location number 7 the display shows Memory 7 Stored After about 2 seconds Memory Store is displayed Repeat steps 2 7 to store more numbers 8 Press end to return to standby mode Store Number 8007303456 Memory 7 Stored Memory Store 7 Movies 8 Memory 8 The pause feature is useful for long distance calling credit card dialing or sequences that require a pause between digits The pause key coun...

Page 20: ...ey to select a memory location 3 Press select When there is information already stored in the selected memory location Edit Memory XX is displayed See page 23 for information on Editing a Stored Name and or Phone Number 4 Press 6 then press to move the cursor to the right 5 Press 6 six times 6 Press 8 six times 7 Press 4 six times 8 Press 3 five times 9 Press 7 eight times 10 When finished press s...

Page 21: ... and the numbers display 1 Movies 2 JOHN DOE 3 MOM AND DAD Talk 8007303456 Program name Program number 1 1 1 8007303456 2 5452930 3 8175551212 1 Movies 2 JOHN DOE 3 MOM AND DAD 5 012345678901 6 011813554329 7 When the stored phone number has 15 or more digits is displayed next to the 13th digit Press to see the extra digits and tone to return If you press select before talk flash you can confirm t...

Page 22: ... not limited to phone numbers You can also store a group of numbers up to 20 digits that you need to enter once your call connects This is referred to as Chain Dialing An example of this is a bank account number Once you have called your bank and are prompted to enter the account number simply press mem and the location number where the special number has been stored Store your special number with...

Page 23: ... the number keys tone or delete channel to edit the name See page 18 To edit only the phone number skip this step 6 Press select The following screen appears The cursor flashes indicating that the display is ready for the number to be edited 7 Use the number keys redial pause or delete channel to edit the phone number The phone number cannot exceed 20 digits See page 19 If you don t want to change...

Page 24: ... You hear a confirmation tone and the following screen appears 8 After about 2 seconds the display returns to the Memory Store screen You may delete the information in another memory location return to step 2 or press end to return to standby mode Memory Store 1 Movies 2 JOHN DOE Edit Memory 2 Delete Memory 2 Go Back Edit Memory 2 Delete Memory 2 Go Back Delete Memory 2 Yes No Erasing a Stored Nam...

Page 25: ...er by following step 6 under Storing Phone Numbers and Names on page 19 3 Press select You hear a confirmation tone and displays the following screen Memory storage is complete The handset returns to standby mode Making calls with the RocketDial When the phone is in the standby mode simply press RocketDial The number stored in the RocketDial memory location is instantly dialed Deleting the RocketD...

Page 26: ... s name appears on the display up to 15 letters 5 11 12 30PM Jane Smith 214 555 1234 The date and time received Caller s name Caller s phone number If you answer a call before the Caller ID message is received Example before the second ring the Caller ID message will not appear When the call is received via a telephone company that does not offer Caller ID service the caller s phone number and nam...

Page 27: ...r Caller ID service no information is stored Each message can be up to 15 characters for the phone number and the name The number of calls from the same Caller ID appears next to the received time Once you read the new message the number will be cleared and disappear Viewing the Caller ID Message List New 01 Total 02 Deleting Information from the Caller ID List The phone stores up to 30 messages I...

Page 28: ...r the vol ring key to select Yes or No 4 Press select or delete channel When the pointer is at Yes You hear a confirmation tone and all stored Caller ID messages are deleted When the pointer is at No The display returns to the summary screen New 01 Total 02 While using the Delete All or Delete Message screen if no key is pressed for more than 30 seconds an error tone sounds and the telephone retur...

Page 29: ...l an area code setting Dial edit You can temporarily edit the Caller ID number that is displayed by pressing select A cursor appears in the display Press delete channel to move the cursor left make your changes and then press talk flash This will not change the number in the Caller ID list memory Storing Caller ID messages in Memory dialing Messages shown in the Caller ID list can be stored in mem...

Page 30: ...gital Tapeless Recording allows you to quickly review save or delete the messages you choose You will never have to worry about a tape wearing out jamming or resetting improperly The Integrated Answering System is easy and convenient to use but please read through all of the instructions carefully 30 T H E I N T E G R AT E D A N S W E R I N G D E V I C E 4 Press select You hear a confirmation tone...

Page 31: ...cate standby mode If any of the following occurs during menu setup the operation is cancelled Start over with the menu function prior to the interruption Press the talk flash key Press the play stop key 10 second lapse of time Receive a call The idle time default setting is 10 seconds If the base remains idle for 10 seconds an error tone sounds and the system returns to standby Time Security Code ...

Page 32: ...inger key to select the hour 6 Press the volume select or volume select key until you hear the correct minute setting The numbers through are displayed on the base as each minute is announced 7 Press the set ringer key to select the minute 8 Press the volume select or volume select key until you hear the correct AM or PM setting The message counter displays or 9 Press the set ringer key to select ...

Page 33: ... ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message You can set the ring time to answer after two four or six rings Setting Toll Saver the answering system picks up after two rings if you have new messages and after four rings if there are none This way if you make a long distance call to check your messages you can hang...

Page 34: ...nly feature plays a prerecorded outgoing message Hello no one is available to take your call Please call again and it will not allow the caller to leave a message To set Announce only follow the steps above To scroll between the prerecorded message or your own personal greeting press the greeting key when the outgoing message is played If you want to use your own greeting or want to omit the promp...

Page 35: ...To reset go back into the menu setup mode steps 1 3 above Turning Message Alert tone Off when you re away from your phone 1 When all new messages are played back using the remote playback feature see page 41 the Message Alert tone will automatically deactivate The tone will not deactivate until all messages are played back Selecting the Language The answering system voice announcements can be hear...

Page 36: ...message You have 30 seconds and the message counter starts to count down to every second 3 When you are finished recording your greeting press the greeting play stop or set ringer key You hear a confirmation tone and then your greeting plays back for you Choosing between the two outgoing messages Press the greeting key Then press the greeting key again when the outgoing message is played This swit...

Page 37: ...me Temporarily Mute the Base Ringer Press the play stop key to temporarily mute the incoming ring The ringer will sound with the next incoming call Adjusting the speaker volume level You can adjust the volume of the base speaker by pressing the volume select or volume select key on the base Press volume select for louder or volume select for softer while the base speaker is being used except for m...

Page 38: ... messages and the number flashes The day and time that each message was received is announced after the message is played The message counter displays the number of current messages stored When all new messages have been played you hear a confirmation tone and an announcement End of messages The system returns to standby 2 After you have reviewed your new messages you can play your old messages by...

Page 39: ...s the number of messages stored in memory To quickly scroll backward through a message press and hold the repeat rew key 1 Press the play stop key to review your messages The number of messages is announced 2 Press the skip ff key at anytime to skip to the next message Each time the skip ff key is pressed the system scans forward one message If you have several messages press the skip ff key repea...

Page 40: ...o your new messages you hear several short beeps followed by an announcement Please playback all messages This protects you from accidentally erasing messages you have not yet reviewed When you press the delete key you are permanently deleting the message Once deleted the message cannot be replayed The voice memo function is completely independent of the greeting message The voice memo messages ar...

Page 41: ...ll be added to the stored messages When recording a conversation all dialing features except for flash operation see page 17 is disabled Stop recording if you need to enable any other handset keys Remote access away from home You can operate your answering system from a remote location using any touch tone telephone Use this function to check for recorded messages to play or delete messages even t...

Page 42: ... to standby The system will only playback messages for four minutes and then it returns to command waiting mode To continue playing your messages press then 2 again within 15 seconds For Memo Record and Greeting Message Record function the first time you enter the corresponding command it starts the Recording function If you want to stop the recording enter the command again 5 After all of the Hel...

Page 43: ... In the rare situation that you suspect another cordless telephone is using the same security code you can change the code 1 Remove the handset from the base unit Press and hold the find hs key on the base 2 While holding the find hs key place the handset on the base unit and leave the handset on the base for more than 3 seconds A new random security code is set Installing the Beltclip To attach t...

Page 44: ...it Do not remove or damage the battery casing Caution Do not use paint thinner benzene alcohol or other chemical products Doing so may discolor the surface of the telephone and damage the finish Your phone may be used with an optional headset the Uniden HS910 To use this feature insert headset plug into the headset jack Your phone is ready for hands free conversations Headset may be purchased by c...

Page 45: ...way from metal objects or appliances and try again Press delete channel in the Talk mode to help eliminate background noise Make sure that the handset is not too far from the base Check both ends of the telephone line cord Make sure the AC adapter is plugged into the base and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Change the digital security code See page 43 Make...

Page 46: ...vice is current Make sure the base unit is plugged in Make sure the answering system is turned on Set the record time to either the one minute or four minute option The memory may be full Delete some or all of the saved messages The incoming messages may be too long Remind callers to leave a brief message The memory may be full Delete some or all of the saved messages Record your personal outgoing...

Page 47: ...Recharge the handset s battery pack for 20 hours on the base unit before using the phone Base 1 Disconnect the AC adapter from the base unit cutting off electrical power 2 Disconnect the telephone cord from the base unit 3 Let dry for at least 3 days IMPORTANT You must unplug the telephone line while recharging the battery pack to avoid charge interruption CAUTION DO NOT use a microwave oven to sp...

Page 48: ... base the actual Talk mode duration will be reduced respective to the amount of time the handset is off the base Recharge your phone on a regular basis by returning the handset to the base after each phone call When the operating time becomes short even after the battery is recharged please replace the battery With normal usage the battery should last about one year A replacement Uniden adapter an...

Page 49: ...ce personnel when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord is damaged or frayed B If l...

Page 50: ...ipment is wired directly to a phone jack and these types of installations require a modular jack converter This type of installation is not difficult however you should contact your Uniden telephone dealer or a telephone supply store for advice about the proper adapter or converter for your particular situation Connecting the Telephone Cords Consider these safety guidelines before connecting the t...

Page 51: ...on the equipment itself The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five RADIO EQUIPMENT The term IC befo...

Page 52: ...e 43 E F G H I J K L Earpiece volume 16 Flash 17 General information 48 Greeting 36 Headset installation 44 I C Notice 51 Interference 17 Liquid damage 47 M N O P Q Maintenance 44 Making a call 15 Memory dialing Editing a stored name and phone number 23 Erasing a stored name and phone number 24 Making calls with memory dialing 21 Storing phone numbers and names 18 Menu mode 31 Message alert 34 Out...

Page 53: ... code 3 Press 0 then 5 to stop the announcement 4 Press 0 then 6 to turn the answering system on EXAI398 series REMOTE OPERATION CARD C U T Remote access away from home 1 Call your phone number from a touch tone phone 2 During the outgoing message press 0 and enter your PIN code The answering system announces the number of messages stored in memory and the help guidance The phone stands by for you...

Page 54: ... System On 0 6 Memo Record Stop 0 7 Greeting Message Record Stop 0 8 Answer System Off 0 9 Help Guidance 1 0 Task Key Repeat a Message 0 1 Playing Incoming Messages 0 2 Skipping a Message 0 3 Deleting a Message 0 4 Stop Operation 0 5 Answering System On 0 6 Memo Record Stop 0 7 Greeting Message Record Stop 0 8 Answer System Off 0 9 Help Guidance 1 0 Task Key Repeat a Message 0 1 Playing Incoming M...

Page 55: ...LACE OF PURCHASE Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit available accessories or any other related matters Thank you for purchasing a Uniden product Hours M F 8 00 AM to 5 00 PM CST For information on the accessibility features of this product please call 1 800 874 9314 V TTY Accessibility EXAI398 2 5 3 4 12 PM Page 55 ...

Page 56: ...EXAI398 2 5 3 4 12 PM Page 56 ...

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