5686G-PRO User Guide
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Copyright © 2018 USR, a Division of UNICOM Global
U.S. ROBOTICS will issue CUSTOMER a Return Material Authorization (RMA) and instructions for the
return of the product to the authorized U.S. ROBOTICS Drop Zone.
4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its
authorized U.S. ROBOTICS Service Center will be returned.
4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the authorized U.S.
ROBOTICS Return Center; to insure the product or assume the risk of loss or damage which may occur
in transit; and to use a shipping container equivalent to the original packaging.
4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product
or part is received as an authorized return at an authorized U.S. ROBOTICS Return Center.
4.5 Authorized CUSTOMER returns will be unpacked, visually inspected, and matched to the Product
Model Number and Product Serial Number for which the RMA was authorized. The enclosed Proof of
Purchase will be inspected for date of purchase and place of pur chase. U.S. ROBOTICS may deny
warranty service if visual inspection of the returned product or part does not match the CUSTOMER
supplied information for which the RMA was issued.
4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will,
at its sole discretion, repair or replace, using new or reconditioned product or parts, to whatever
extent it deems necessary to restore the product or part to operating condition.
4.7 U.S. ROBOTICS will make reasonable effort to ship r epaired or replaced product or part to
CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS
receives the authorized CUSTOMER return at an authorized U.S. ROBOTICS Return Center.
4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or furnishing
repaired or replaced product or part.
5.0 LIMITATIONS:
5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third -party
software, the use of which is governed by separate end-user license agreements provided by third-
party software vendors. This U.S. ROBOTICS Limited Warranty does not apply to such third -party
software. For the applicable warranty refer to the end -user license agreement governing the use of
such software.
5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR
ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited
Warranty does not apply to normal wear and tear; damage or loss of data due t o interoperability
with current and/or future versions of operating system or other current and/or future software and
hardware; alterations (by persons other than U.S. ROBOTICS or authorized U.S. ROBOTICS Service
Centers); damage caused by operator error or non-compliance with instructions as set out in the user
documentation or other accompanying documentation; damage caused by acts of nature such as
