Dialing an Emergency 911 Call Directly
(Recommended Method)
1.
Pick up the
CapTel
handset.
Dial 911 on the keypad.
2.
The light above the
button will go off, and the
display shows *
CAPTIONS ARE
OFF* Dialing 911 Directly
. Watch the display for instructions.
3.
When you hear the 911 call-taker or see that a connection
has been established, talk into the
CapTel
handset as you
normally would. Be sure to tell the 911 call-taker the
nature of your emergency.
If you cannot hear and need
captions from 911, press the
button next to the message
If you need captions from 911
press here
on the display screen.
The
CapTel
will automatically
send a text message to
911 telling them to type
messages to you.
Watch the status bar on the
display screen to know when
911 has established captions.
4.
You can read 911’s typed
messages on the
CapTel
display. Then respond by
talking into the
CapTel
handset as you normally would.
5.
Watch the display screen for
further instructions.
NOTE: The 911 call-taker will not
be able to hear you when he/she is
typing messages.
After you hang up, the
CapTel
will
remain in VCO mode in case 911
calls you back. To turn off VCO
mode, press the
button.
CAPTION
CAPTION
DIALING 911 IN AN EMERGENCY
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