Ultratec CapTel 200, User Manual, Page: 29 / 42

ADVANCED CALLING
I
27
To place your VCO call:
1.
Lift the CapTel handset and dial 711.
2. The display reads
VCO Mode
Dialing 711
and connects you
to the 711 relay service.
3.
When you see that the relay
CA has answered, ask for “VCO please”. This will alert the
relay CA that you will be speaking (instead of typing)
throughout the call.
4.
Tell the relay CA the phone number of the TTY user you
wish to call.
5. Once you are connected with the TTY user, the relay
CA will transcribe everything the TTY user types for you to
read in the
CapTel
display. You will not hear anything over
the CapTel handset. When you see “GA”, or “go ahead”, speak
into the CapTel handset as you typically would. The relay
CA will type everything you say for the TTY user to read.
Remember to say “GA” or “go ahead” when you are finished
talking, so the TTY user will know it’s their turn to talk.
6. Continue with your conversation. When you are finished
and the CA has confirmed that the other party has hung
up, hang up the
CapTel handset.
NOTE: During a VCO call, the relay CA types everything for you
to read instead of using voice recognition like the
CapTel
Captioning Service. The relay CA is not the same as the
CapTel
Captioning Service. Therefore, you may notice differences in the
speed or appearance of words in the
CapTel
display.
After you hang up, the
CapTel
will
remain in VCO mode.
Press the button to turn off
VCO mode.
CAPTION