UFO Sirius Series, User Manual

Page: 18 / 20

TROUBLESHOOTING
SIRIUS USER GUIDE
18
Problem Probable Cause(s) Remedy
Unit is dead - no
light output and
PSU power
indicator
is out
Mains supply off Check supply and reinstate
Loose mains plug Check plugs
Plug blown fuse (UK) Check fuse & replace if necessary
PSU failed Replace PSU
Unit is dead - no
light output but
PSU power
indicator is lit
[1]
Dimming control at minimum Adjust brightness on dimmer control
DIP switch no. 10 not switched ON Switch DIP switch no. 10 ON
LED array or drive failure Replace light source
Decorative wheel is
not turning [2]
Motor control at minimum Adjust motor control
DIP switch no. 10 not switched ON Switch DIP switch no. 10 ON
Driver circuit or motor failure Replace light source
Unit is not
responding to
DMX control [3]
DIP switch no. 10 is switched ON Switch DIP switch no. 10 OFF
DMX address not correctly set Set correct DMX address
No DMX signal from controller Check DMX controller settings
Wiring fault on DMX cables Check cables and repair/replace
Driver circuit failure Replace light source
Not responding [4]
DIP switch no. 10 not switched ON Switch DIP switch no. 10 ON
No 0-10V signal at light source due
to cable or controller fault
Check input to light source using a DMM set to
correct range & rectify cable/controller fault
Wheel rotates
between 0v &
0.25v [4]
Manual motor control (page 5)
not set to stop
Set manual motor control to stop
Responding on
wrong channels [4]
RJ45 connector in wrong socket
on light source
Plug into correct socket
Not responding [5]
Manual dimming control not set to
minimum
Turn manual dimmer control fully counter clock-
wise
Not responding [6]
If none of above, driver circuit
failure
Replace light source
Poor light output
on fibre
Light source dimmed manually or
by 0-10V or DMX control
Check and increase dimmer settings
LED driver / array failure Replace light source
[1] - white light manual dimming version / [2] - decorative manual motor version / [3] - DMX only
[4] - decorative or dimming 0-10V control / [5] - dimming 0-10V control / [6] - 0-10V control