uAttend device Limited
WArrAnty
This Warranty covers all uAttend™ Devices and any Devices which may now or in the future be connected to your
uAttend Account.
A. Warranty and Warranty Periods. ProcessingPoint, Inc. (“PPoint”) warrants only to the original Purchaser that the
Device will be free from defects in material and workmanship for the time during which (i) the original Purchaser
subscribes to the uAttend System, and (ii) until such time the Device has been replaced (the “Warranty Period”).
B. PPoint’s Obligation Under Warranty. PPoint’s sole obligation under the above warranty shall be to repair or replace
Devices and parts during the Warranty Period. PPoint does not assume responsibility for delays in replacement or repair
of products or parts. PPoint may, at its sole discretion, replace Devices with refurbished Devices. This warranty gives
end users specific legal rights, and particular end users may also have other rights which may vary from jurisdiction to
jurisdiction.
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE
GIVEN, AND PPOINT EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
particular end users.
D. Limitations. No salesperson, representative, or agent of PPoint is authorized to make any guaranty, warranty,
or representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or
modification to the warranties contained herein must be in writing and signed by authorized representatives of PPoint
to be valid, binding, and enforceable. PPoint does not assume responsibility for any specific application to which any
products or parts are applied including, but not limited to, compatibility with other equipment. All statements, technical
information, or recommendations relating to the products or parts are based upon tests believed to be reliable, but
do not constitute a guaranty or warranty. PPOINT SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER
BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER
SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM
IN CONNECTION WITH PPOINT PRODUCTS AND/OR PARTS. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to particular end
users.
E. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances:
1. Modification or repair by the end user or any non-authorized PPoint service provider; or
2. Improper use or installation, or damage by accident or neglect, by the end user or any third party, or intentional
damage by the end user or any third party; or
3. Failure of the end user or any third party to exercise caution to protect from electrostatic discharge damage and
adverse temperature, or physical abuse; or
4. Failure by the end user to follow the Return Appointment Process set forth below.
F. Return Appointment Process. As a condition precedent to the above Limited Warranty, the end user must:
1. Obtain a return material authorization (RMA) from PPoint, which will include an RMA number that must be
prominently displayed on the outside of the shipping container. Returns without an RMA number may be rejected by
PPoint and immediately returned to end user, freight collect.
2. Ship the items being returned to PPoint, freight prepaid, together with a written description of the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user’s
responsibility and may be cause to void the warranty claim.
G. Transportation Costs. PPoint will pay surface freight to return products covered by this Limited Warranty. However,
if PPoint determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty
service is not defective, or does not otherwise qualify for warranty service, the end user shall be liable for all costs of
handling and transportation.
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