S e c t i o n 7 : T r o u b l e s h o o t i n g
94
Trouble [1] Service Required
Press [01] to determine specific trouble
Trouble
Troubleshooting
[01] Bell Circuit
Bell+, Bell-...open circuit.
• Disconnect Bell-/+ leads and measure resistance:
• Open circuit indicates break in wiring or defective siren/bell.
• Jumper Bell+/- with 1K resistor (Brown, Black, Red):
[02] RF Jam Detected
Wireless receiver - excessive noise detected.
• Check event buffer to determine specific trouble.
• If buffer logs RF jam, check for RF interference.
• Disable RF Jam: section [804] sub-section [801].
[03] Aux Supply
An auxiliary power supply trouble is present.
• Check for a short between Aux+ and Aux- or other system ground.
• Ensure the aux current draw has not exceeded the documented limits.
[04] Time and Date
The alarm controller internal clock is not set.
To program the time and date:
• Enter [
][6][Master Code] then press [01].
• Enter the time and date (24-hour clock) using the following format: HH:MM
MM/DD/YY
e.g., For 6:00 pm, June 29, 2010:
Enter: [18] [00] [06] [29] [10]
[05] Output 1 Fault
HSM2204 output#1 open circuit.
• If output #1 is unused: ensure terminals O1, AUX are jumpered with 1K resis-
tor (brown, black, red).
• If output #1 is used: disconnect wire leads from O1, AUX terminals, measure
resistance of leads:
• Open circuit indicates a break in wiring.
Trouble [2] Module Battery
Press [02] to determine specific trouble
Trouble
Troubleshooting
[01] Panel Low Battery
The panel detects that the battery is below the low battery
threshold (less than 11.5VDC).
NOTE: This trouble condition will not clear until the battery
voltage is 12.5VDC min., under load.
• NOTE: If battery is new allow 1 hour to charge.
• Verify voltage measured across AC terminals is 16-18 VAC. Replace trans-
former if required.
• Disconnect battery wire leads:
• Verify battery charging voltage measured across battery leads = 13.70 -
13.80 VDC.
• Connect battery, remove AC power.
• Verify measured voltage across Aux terminals is 12.5VDC min.
[02] Panel No Battery
The panel detects that no battery is present or that the battery
is shorted.
• Verify battery is connected.
• Refer to troubleshooting steps for panel low battery.
[04] 4 High Current output 1-4 Low Battery (HSM2204)
HSM2204 battery less than 11.5VDC.
NOTE: This trouble condition will not clear until the battery
voltage is 12.5VDC min., under load.
• Charge battery. It may be low due to a long period without AC.
• Replace battery if it is no longer able to hold a charge due to age.
[05] 4 High Current output 1-4 No Battery (HSM2204)
Enter 05 to view which HSM2204 does not have a battery con-
nected.
• Verify battery is connected.
• Refer to troubleshooting steps for panel low battery.
[7] Power Supply 1-4 Low Battery (HSM2300)
Enter 07 to view which HSM2300 has a battery voltage less
than 11.5V.
• Charge battery. It may be low due to a long period without AC.
• Replace battery if it is no longer able to hold a charge due to age.
[8] Power Supply 1-4 No Battery (HSM2300)
Enter 08 to view which HSM2300 does not have a battery con-
nected.
• Verify battery is connected.
• Refer to troubleshooting steps for panel low battery.
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