Two Technologies JETT XL User Manual Download Page 50

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ROUBLESHOOTING

6-2

JETT

ACTS SLOWLY

•

The unit may be short of program memory or storage memory.

•

Increase the amount of storage or program memory through the System control in the Control
Panel.

•

You can also delete any unnecessary files.

GET LITTLE OR NO SOUND FROM THE

JETT.

•

Adjust the volume and sound properties via the Volume and Sound control in the Control Panel.

JETT

DOES NOT RECOGNIZE A COMPACT FLASH OR DEVICE CARD

•

The card is not installed or seated properly.

•

Reinstall the card. There may be an unstable connection between the card and the JETT.

•

Remove the card, clean the edge connector with a soft dry cloth, and reinstall the card.

JETT

GOES INTO AUTO

SUSPEND AFTER A SHORT PERIOD OF INACTIVITY

•

As a default, the device will auto-suspend after two minutes of inactivity while running on
batteries and after thirty minutes of inactivity when running on AC power.

•

Adjust the power management properties via the Power control in the Control Panel.

O SOUND IS HEARD WHEN YOU TAP THE TOUCH SCREEN OR PRESS A KEY

•

Volume setting is low or turned off.

•

Check the volume slider in the Volume & Sound properties dialog box in the Control Panel.

Summary of Contents for JETT XL

Page 1: ...MAN0359 REV C USER S GUIDE ...

Page 2: ...II ...

Page 3: ...he material presented herein is explicitly given to Two Technologies VARs incorporating the JETT XL into their products Please note that this publication contains material that may not be appropriate for disclosure to some end users and that Two Technologies assumes no responsibility for technical support burdens incurred or any other consequences of VAR documentation decisions CHANGES AND ADDENDU...

Page 4: ...e attached may for an established fixed fee which will not exceed ten percent 10 of the original purchase price have the date code updated by the Seller and thereby reestablish those products with a new warranty THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND ARE MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE I...

Page 5: ...rmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CANADIAN DEPARTMENT OF COMMUNICATIONS This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n...

Page 6: ...t kann ESD dennoch Probleme verursachen Vermeiden Sie statische Elektrizität indem Sie einen geerdeten Metallgegenstand beühren bevor Sie Karten einsetzen oder andere Geräte anschliessen SERVICING INFORMATION When servicing the unit the plug JETT connect cable is the disconnect device Simply unplug the unit before servicing Al mantener la unidad el enchufe cable de JETT connect es el dispositivo d...

Page 7: ...ica energía de batería baja Débarrassez vous des batteries d une façon sûre Ce qui suit sont les orientations à l utilisation sûre et à la disposition des batteries de NiMH Remplacez une batterie défectueuse de NiMH immédiatement car elle pourrait endommager l unité Ne jetez pas la batterie de NiMH dans le détritus qui est débarrassé en remblais pendant qu il contient les métaux lourds Réutilisez ...

Page 8: ... Unit 3 3 Replacing Batteries Battery Pack 3 4 Data Entry 3 5 Keypads 3 5 Key Repeat 3 7 CE Keyboard 3 8 The Windows CE 5 0 Desktop 3 9 Windows CE 5 0 Desktop Functions 3 9 The Taskbar 3 9 Power Status Icons 3 10 The Start Menu 3 10 Miscellaneous Tools 3 10 Command Prompt Windows 3 12 SystemCF Folder 3 12 Using the Compact Flash Slot 3 13 Chapter 4 CONFIGURATION 4 1 The Control Panel 4 1 Power Man...

Page 9: ...r 145H2 3 Figure 2 5 DE 9 Female Interface Connector 146H2 3 Figure 2 6 Power Jack 147H2 4 Figure 2 7 Standard Compact Flash Slot Cover Closed 148H2 4 Figure 2 8 Standard Compact Flash Slot Cover Opened 149H2 4 Figure 2 9 Modified Compact Flash Slot Cover for Long Device Cards 150H2 4 Figure 2 10 Low Profile JETT HATCH 151H2 5 Figure 2 11 High Profile JETT HATCH 152H2 5 Figure 3 1 On Off Switch 15...

Page 10: ...X Figure B 3 DE 9 Female to DE 9 Female Null Modem Cable B 2 ...

Page 11: ...vailable in the manuals that accompany those products RELATED DOCUMENTS JETT XL Integration Guide JETT Wi Fi Companion Users Guide JETT XL eye Bluetooth Users Guide JETT pack Technical Reference Guide JETT wave pack Integration Guide JETT FUEL User s Guide JETT Latching Mount User s Guide JETT hangar Quad Cradle User s Guide JETT hangar Single Cradle User s Guide Sync Commander User s Guide ABOUT ...

Page 12: ...memory characteristic of conventional nickel cadmium batteries Partially discharged batteries or extended periods with the charger left connected will not adversely affect battery life or performance The JETT XL can also run on six AA Alkaline batteries PROCESSOR The JETT XL utilizes an Intel PXA270 processor designed specifically for high performance low power portable handheld devices It incorpo...

Page 13: ...TT XL is completely dust tight and can withstand exposure to jets of water and has an IP Ingress Protection rating of 65 as defined by IEC standard 529 Although not required to maintain an IP65 rating Two Technologies offers connector covers that help prevent electrolysis corrosion that occurs due to a chemical reaction between water and a connector that conducts electricity For maximum protection...

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Page 15: ...re 2 1 Front Components Table 2 1 Front Components and Indicators Item Component Description 1 Display Supertwist nematic liquid crystal display with touch screen 2 Front Panel Contains the On Off switch and modifier keys indicators see Figure 2 2 3 Keypad 45 key keypad shown other keypads are also available see Figure 3 9 1 2 3 ...

Page 16: ... interface and cable connectors especially designed for industrial environments It features positive connector retention without any hardware restraints for quick connect disconnect operations and a contact design that prevents failure due to pin fatigue and cable stress after repeated use Figure 2 3 JETT connect Interface Connector 1 2 3 4 5 6 7 8 1012 9 11 Viewed facing connector RS 232 Interfac...

Page 17: ...3 Amps 4 43 Volts 15 Ohms 0 3 Amps 4 37 Volts 12 5 Ohms 0 35 Amps 4 34 Volts 11 Ohms 0 4 Amps 4 29 Volts 8 5 Ohms 0 5 Amps 4 21 Volts Note Verify your intended use and current draw with a properly configured JETT over your expected environmental conditions prior to product deployment DE 9 CONNECTORS The DE 9 connectors emulate standard serial pin out connections and allow you to connect the JETT t...

Page 18: ...ver which has a machined opening that allows you to easily insert and remove devices cards that exceed 1 437 inches in height is also available Two phillips head screws 2 56 x 5 16 secure the cover to the top of the JETT To insert device or memory cards into the compact flash slot you must first remove these screws using a phillips 0 non magnetic tip screwdriver which you can purchase from Two Tec...

Page 19: ... Two Technologies can provide the following optional power supplies cable and adapters based on communication and power requirements For cable signal and pin assignments see Appendix B Signal and Pin Assignments Table 2 4 Available Power Supplies Cables and Adapters Two Technologies Part Part Description 14508 11 18VDC Power Supply North America Only 1 91708 Black 15 Foot JETT connect Cable DE 9 M...

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Page 21: ...on the JETT 1 Press and hold the On Off switch for one second The unit should turn on and begin displaying the boot up process For example Where x x x is the version number 2 After approximately 15 seconds the Windows CE 5 0 desktop should appear If the unit does not power up or you cannot select any items from the desktop refer to the Troubleshooting chapter for help POWER OFF To turn off the JET...

Page 22: ...will exhibit decreased useable time until it recharging again As a precaution against overheating the JETT has built in temperature sensors that will suspend the charging process if the battery becomes too warm Because the battery pack is an electrical device you should not expose it to moisture or wet environments If the battery becomes wet wipe it dry and then allow it to dry thoroughly for seve...

Page 23: ...arging and reduced operating time per charge To charge the NiMH battery pack 1 Depending on your configuration plug the power jack of the battery charger power supply into the corresponding cables connector and or adaptors as shown below Figure 3 2 Using 91708 91709 and14375 Cables Power Supply Battery Charger To Unit 2 Plug the interface cable into the connector on the bottom of the JETT If your ...

Page 24: ...eriods Store the batteries in a cool dry location at normal room temperature To replace the rechargeable battery pack or change AA batteries 1 Turn the power off With the unit face down pull the battery cover retaining clip up from its recessed slot and turn the clip in a counter clockwise motion see Figure 3 5 2 Lift the cover up and remove the batteries battery pack 3 If the unit contains a NIMH...

Page 25: ... provide the functionality of a full sized keyboard with only 45 keys the JETT keypad makes use of modifier keys Units configured with the standard 45 key keypad typically utilize five LED indicators located above the On Off switch to indicate the active state of keypad modifier keys Units with 45 key keypads also have keypad functions to adjust the contrast and backlight Figure 3 6 Standard 45 Ke...

Page 26: ...Shift key twice and lock the keypad into Shift mode wear each subsequent key press will only access characters that appear in the upper left of a key Pressing the Shift key a third time will release Shift mode On standard JETT 45 key keypads the functions and characters accessed via the SHIFT key appear in the upper left of a key shaded in light gray in Figure 3 8 5 2ND Key shifts the numeric keys...

Page 27: ...ly units shipped with a 15 key keypad have custom keyboard layouts geared toward specific applications that must be loaded onto the unit To provide you a method of navigating and using Windows CE 5 0 until you configure and map your keypad for your application Two Technologies provides a template that shows how to access the default functions see figure below Figure 3 9 Standard 15 Key Keypad KEY ...

Page 28: ...rd select Programs Tools CeKeys from the Start menu To minimize the keyboard click the keyboard icon that appears in the system tray Figure 3 10 CE Keyboard TRANSCRIBER Microsoft Transcriber is a natural handwriting recognition software program that interprets pen movement across the screen as handwriting cursive print or mixed input For more information please refer to Microsoft Transcriber Help ...

Page 29: ... create or edit text files that contain formatting or graphics Internet Explorer Use Internet Explorer to view Web pages You will need a modem or Ethernet card to connect to an Internet service provider ISP or network PC Link Use PC Link to make an ActiveSync Bluetooth or other type of connection to another device THE TASKBAR The taskbar at the bottom of the JETT desktop displays the Start button ...

Page 30: ...By tapping one of the menu s icons and not the name you can Open programs that do not appear on the desktop View a list of web sites added to your Favorites List View recently accessed documents and images Access the Control Panel establish connections or configure the Taskbar and Start Menu View Help Start an application using the Run command MISCELLANEOUS TOOLS You can access the following utili...

Page 31: ... following the screen capture check View following capture 6 To change the default folder My Document where picture are stored tap the button under Store screen capture in folder 7 Select a new location and tap OK 8 By default the Screen Capture program automatically assigns a number to each screen capture The numbering scheme starts at JET00000 and increment by one after each capture To set this ...

Page 32: ...perform a suspend resume operation To store registry information on the JETT permanently 1 From the Start menu select Programs Tools SaveReg 2 The JETT will begin saving the registry 3 After you successfully save the registry a message box will appear 4 Tap OK to close the message box COMMAND PROMPT WINDOWS The command prompt window allows you to execute limited MS DOS command line arguments e g C...

Page 33: ... slot you can skip this step 3 Insert the compact flash device card into the slot with the front of the display facing you and the top of the card pointed to the slot until it clicks and the release lever moves upward Figure 3 15 Using the Compact Flash Slot 4 Close the cover 5 When inserting memory cards a UserCF folder will appear when you open My Computer You can then copy and paste the content...

Page 34: ......

Page 35: ...ove certificates which protect your personal information on the Internet and protect your computer from unsafe software CPU Speed Use this function to determine the current CPU and cold boot up speed Allowable selections are 312 MHz and 624 MHz Date Time Use this function to adjust the date time and time zone Dialing Use this function to adjust the dialing location settings and dialing patterns wh...

Page 36: ...es the operating time is completely dependent on the environment device usage and the number and type of power drawing peripherals attached The battery discharge rate in a full Power Off state is only slightly higher to the self discharge rate of the battery itself Note Allowing the batteries to remain in a low or very low condition will cause the unit to enter Suspend mode In either case you shou...

Page 37: ...ays visible even when a program appears in a full window maximized 4 Check Auto hide to display the taskbar just when you point to the taskbar area 5 Check Show Clock to display the time of day in the taskbar 6 Select the Advanced tab 7 Tap the Clear button to remove the contents of the documents menu 8 Check the Expand Control Panel box to display the contents of the Control Panel as items on the...

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Page 39: ... The procedures listed below document using ActiveSync 4 1 Some dialogs boxes will appear differently than previous versions However the basic procedure is the same ActiveSync 4 0 and above only supports Remote PC Link via Bluetooth It does not support Remote PC Link via WI FI or LAN due to enterprise customer feedback around security issues If you must use WI FI or LAN use ActiveSync version 3 8 ...

Page 40: ...Note If you have to share a COM port with a device that has a different connectivity program you will need to free the COM port from ActiveSync before using the COM port for the other device The next time you want to connect a device to ActiveSync you will need to assign the COM port back to ActiveSync 4 If needed change how the PC should connect to when passing through ActiveSyncT i e the JETT ca...

Page 41: ... cable to the JETT 2 In the Connection Settings dialog box click Connect The Get Connected wizard appears 3 Click Next ActiveSync will then attempt to establish a connection with the JETT this process may take several seconds 4 On the JETT desktop tap PC Link 5 The following message box appears 6 When ActiveSync successfully establishes communications with the JETT the New Partnership dialog box w...

Page 42: ...items between the JETT and the PC To create a partnership during your initial setup 1 Select Yes in the New Partnership wizard and then click Next ActiveSync will then prompt you to select the type of information you want to synchronize 2 Check or clear the boxes that pertain to the type of information you want to synchronize Note the JETT does not support Pocket Access or the synchronization of P...

Page 43: ...ng a ActiveSync connection will appear in the system tray CREATING A GUEST CONNECTION If you do not require synchronization or plan to connect to the PC on a regular basis you can set up a guest connection to perform tasks such as coping files or installing programs To create a guest connection during your initial setup 1 Select No in the New Partnership wizard and then click Next The ActiveSync m...

Page 44: ...Sync connections 1 If needed connect your interface cable between your desktop computer and the JETT 2 On the JETT desktop tap PC Link 3 On the JETT the following message box appears 4 If you have created partnership the ActiveSync will automatically reconnect and attempt to synchronize any files If you have not created a partnership ActiveSync will display the New Partnership wizard In which case...

Page 45: ...dows CE 5 0 To create a Wired Ethernet connection 5 Insert the Ethernet card into the JETT and connect the cable to the network 6 Select Start Settings Control Panel Double tap Network and Dial Up Connections 7 Double tap the connection icon for the adapter For example if you have a NE2001 Ethernet adapter double click the NE2001 connection icon 8 In the Ethernet Driver Settings dialog box select ...

Page 46: ...Windows CE 5 0 online help To connect to your POP3 or IMAP4 mail server 1 Select Start Programs Inbox Services Options The Options dialog box opens 2 Select the Services tab and tap Add The Service Name dialog box opens 3 From the Service type list select POP3 Mail or IMAP4 Mail enter a unique name for the service you cannot change this name once entered and tap OK The Mail Service Setup wizard ap...

Page 47: ...t use an SMTP mail gateway Enter your return e mail address 6 Tap Next The General Preferences dialog box opens 7 Choose any of the settings all of which are optional then click Next The Inbox Preferences dialog box opens 8 Choose any of the settings as needed then click Finish The Mail Service Setup wizard closes and the Options dialog box reappears Note Receiving entire messages consumes storage...

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Page 49: ... you must file copy the files into internal flash memory or a compact flash card Occasionally transferred files can be hidden from view double tap My Computer select Options from the View menu and clear all boxes I CANNOT CONNECT TO THE DEVELOPMENT SYSTEM USING ACTIVESYNC Did you install ActiveSync using the Administrator account Check the cable connections Check the serial communications configur...

Page 50: ...ly Reinstall the card There may be an unstable connection between the card and the JETT Remove the card clean the edge connector with a soft dry cloth and reinstall the card THE JETT GOES INTO AUTO SUSPEND AFTER A SHORT PERIOD OF INACTIVITY As a default the device will auto suspend after two minutes of inactivity while running on batteries and after thirty minutes of inactivity when running on AC ...

Page 51: ...cklight Resolution 320 x 240 pixels QVGA color CPU Type Intel PXA270 processor Speed up to 624 MHz Operating System Windows CE 5 0 MEMORY AND MASS STORAGE SDRAM 128 MB 256 MB optional Internal Compact Flash 512 MB standard 30 MB reserved for OS upgradeable to 2 GB Optional Compact flash card slot USER INPUT Touch Screen Key Pad Choice of 52 key joystick style elastomeric keypad 45 key elastomeric ...

Page 52: ...VIRONMENTAL Operating Temperature 20 C to 50 C Storage Temperature 20 C to 70 C Charging Temperature 20 C to 40 C Humidity 5 95 Non condensing IP Rating 65 PHYSICAL DIMENSIONS Height H 9 84 Inches 250 mm Width W 4 75 Inches 120 7 mm Depth D 1 83 Inches 46 5 mm Weight with NiMH Batteries 29 Ounces 822 grams Weight with Alkaline Batteries 28 Ounces 794 grams Weight without Batteries 23 Ounces 652 gr...

Page 53: ...ure A 2 Case Dimension with JETT HATCH 2 75 Maximum Card Height 1 70 0 73 Maximum Thickness of Card Width 11 45 1 936 Maximum Card Width 1 936 Maximum Card Width 1 687 Maximum Card Height 0 593 10 33 Low Profile High Profile ...

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Page 55: ...n Assignments JETT Connect DE 9 Connector 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 11 10 12 Pin 1 Reserved Pin 2 GND Pin 3 RI Blue Pin 4 CTS Pin 5 DTR Pin 6 TXD Pin 7 DSR Pin 8 RTS Pin 9 DCD Pin 10 PWR Pin 11 SHIELD Pin 12 RXD Pin 5 GND Pin 9 RI Pin 8 CTS Pin 4 DTR Pin 3 TXD Pin 1 DCD Pin 2 RXD Pin 6 DSR Pin 7 RTS Power White w Black Stripe Gray Black Violet Yellow Brown Red Orange White Green Viewed F...

Page 56: ...ay Red Orange Green Brown Black Violet White Yellow White w Black Stripe Violet NULL MODEM CABLE Figure B 3 lists the signal and pin assignments for Two Technologies 14375 DE 9 Female to DE 9 Female null modem cable Please note that this cable differs from standard null modem cables in that it uses Pin 9 for input power for the JETT Figure B 3 DE 9 Female to DE 9 Female Null Modem Cable 9 8 7 6 5 ...

Page 57: ...e Unit 3 3 CHG Indicator 3 2 Command Prompt Windows 3 12 Compact Flash Slot Cover 2 4 Components and Indicators 2 1 Configuration 4 1 Configuration Options 1 3 Configuring the JETT ActiveSync 5 1 Configuring the PC ActiveSync 5 2 Connecting to a Mail Server 5 8 Connections 5 1 Connectivity A 2 Connector Covers 1 3 Control Panel 4 1 CPU A 1 CPU Speed 4 1 Creating a Guest Connection ActiveSync 5 5 C...

Page 58: ...PC Connection 4 2 PC Link 3 9 Physical Dimensions A 2 Power 3 1 4 2 A 1 Power Jack 2 4 Power Management 4 2 Power Off 3 1 Power On 3 1 Power Status Icons 3 10 Power Supplies Cables and Adapters 2 5 Power Supply 3 3 Processor 1 2 R Rechargeable Battery Pack 1 2 Recycle Bin 3 9 Regional Settings 4 2 Related Documents 1 1 Remove Programs 4 2 Replacing Batteries Battery Pack 3 4 S Screen Capture 3 10 ...

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