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TurboLock TL - 201
Section 9
Maintenance
Proper cleaning and maintenance of your lock ensures it will continue to work as it should.
•
The keypad is made of acrylic. Use water and soft, non-abrasive cloth when cleaning.
•
If a mess cannot be cleaned with water, apply a gentle cleaner to the cloth and clean.
•
Do not apply any cleaner or detergent directly to any part of the lock.
•
After cleaning with any cleaner, apply clean water to a new, non-abrasive cloth, wipe the lock clean, and dry so as not to leave
residue on the lock.
•
Do not let water and liquids get into the lock’s electric parts or battery compartment.
Section 10
Troubleshooting
If none of the following resolves your issue, please visit our website at www.turbolock.com or contact customer service at
855-850-8031.
Problem
Possible Cause
Solution(s)
Why can’t I open the door?
Too much time has passed.
Turn the handle to open the door while the lock’s
backlight is still on.
Your access has been restricted.
If you received a key from the lock’s admin, your access
may be restricted to certain times of the day etc. Check
with your admin regarding these details.
