Tsubaki TSB020ED, Instruction Manual

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14
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18.Guarantee
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Tsubakimoto Chain Co.: hereinafter referred to as “Seller” Customer:
hereinafter referred to as “Buyer” Goods sold or supplied by Seller to Buyer: hereinafter referred to
as Goods.
18.1 Warranty period without charge
Effective 18 months from the date of shipment or 12 months from the first use of Goods, including
the installation of the Goods to the Buyer’s equipment or machine – whichever comes first.
18.2 Warranty coverage
Should any damage or problem with the Goods arise within the warranty period, given that the
Goods were operated and maintained according to the instructions provided in the manual, the
Seller will repair and replace at no charge once the Goods are returned to the Seller.
This warranty does not include the following:
(1) Any costs related to removal of Goods from the Buyer’s equipment or machine to repair or
replace parts.
(2) Cost to transport Buyer’s equipment or machines to the Buyer’s repair shop.
(3) Costs to reimburse any profit loss due to any repair or damage and consequential losses caused
by the Buyer.
18.3 Warranty with charge
Seller will charge for any investigation and repair of Goods caused by
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Improper installation by failing to follow the instruction manual.
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Insufficient maintenance or improper operation by the Buyer.
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Incorrect installation of the Goods to other equipment or machines.
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Any modifications or alterations of Goods by the Buyer.
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Any repair by engineers other than the Seller or those designated by the Seller.
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Operation in an environment not specified in the manual.
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Force Majeure or for ces beyond the Seller’s control such as natural disasters and injustices 㻌
inflicted by a third party.
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Secondary damage or problems incurred by the Buyer’s equipment or machines.
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Defective parts supplied or specified by the Buyer.
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Incorrect wiring or parameter settings by the Buyer.
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The end of life cycle of the Goods under normal usage.
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Losses or damages not liable to the Seller.
18.4
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Dispatch service.
The service to dispatch a Seller’s engineer to investigate, adjust or trial test the Seller’s Goods is at
t he Buyer’s expense.